I’m completely satisfied with the service this credit union provides, Harry Satia helped me save a ton of money by refinancing my vehicle. He also educated me on maintaining a good credit. All the brach staff was very polite and welcoming. I recommended this credit union to friends and family. I am sure they’ll all have the same excellent experience.Thank you Members Choice. I am a very happy customer.

Excellent customer service, Harry Satia is the best banker! Highly recommended. Very personable and professional, nothing but good things to say about him!

Had a great experience with Harry Satia at this location. Made everything quick, easy and kept me in the loop. Definitely recommend!

Where should I start? As my brother and I entered MCCU we were greeted by Mr. Satia, the Manager. He made us feel right at home and it was certainly a comfortable feeling. The service he delivered was excellent, he took his time to explain how we could benefit in opening a checking and savings accounts. I must say he knows his CU’s services well and really knows how to communicate their services at many levels from helping us open a checking account, savings account, approving us for a credit card with a generous limit and completing our auto loan in an amazing short period of time that morning. He is very skillful. Having mastered the knowledge makes him an asset for MCCU. If I have to describe him on a scale of 1 to 10 with 10 being the highest, he‘s a 10+. Come out and see him seriously, you’ll like him. Hes super polite and well-mannered. I will end by saying his staff were very friendly and helpful as well. Nice work…we totally appreciate the Good job he did for us. Thanks!

I’ve been with Member’s Choice since Dec’18.... my experience has been wonderful. Anytime I need answer their always there to help. I brought my family over from Bank of America to enjoy better savings and honesty. There’s this one branch worker over in Cy-Fair that I just can’t remember the name off back, but my spirit knows. She’s amazing... her office sits right to the left when u walk in. She listens & encourage...... Thank Members Choice for allowing us to be part of the family!

Horrible customer service and business practice. After my credit file was automatically pulled to check and see if I still qualified for my line of credit, I called Members Choice and requested a credit increase. I was approved and received the increase. However, the credit union changed the coding for my line of credit. Do to this change, every time I used the line of credit they reported the balance to Experian and Equifax. After I paid it off they would report it as a closed account. Basically, this credit union cost me a lot of points off my credit score. I called twice to have and visited a location near me asking them to correct the coding. They did nothing but gave me the run around. Finally, I asked them not to pull my credit file and cost me points and I was told I’d receive a call back. Well, 8 months later no phone call and guess what! Today 12/1/20 I received an email from Patty Davino at Members Choice stating:“Hello Mr. Jones, 12/1/2020Your line of credit with Members Choice Credit Union will be expiring 12/4/2020. We attempted to pull a credit report from the Equifax Credit Bureau to review for renewal but there is a FREEZE on your file. If you wish to continue with the line of credit we will need for you to temporarily remove the status otherwise it will expire and not be available. You can reach me directly at”I deliberately left off the phone number out of respect. Though I have not received any from them. Luckily I put a freeze on my credit file and prevented this incompetent Institution from hurting my credit file and score. Oh please, let them report to Equifax and Experian that the account is closed and hurt my credit score again so I can gather all my paper trails and lawyer up. My advice is to stay clear of Members Choice Credit Union.

All the members of this credit union chose it, so it really is the members choice

I have been with Members Choice Credit Union forever and I absolutely love them. They helped me get a car, helped me several times when I needed help with researching a problem. The people who work there have always gone above and beyond to help me. I definitely give them five stars!

I have been a member of Members Choice Credit Union since 1988 and cannot imagine having an account anywhere else. The Kingfield location is well managed and well staffed. Everyone is well trained, knowledgeable, and friendly. They even know my name and greet me when I come in. I give them all 5 stars!

I love this branch for my banking! . Everyone is courteous, efficient, nice, knowledgeable and usually know you when you walk in. They smile and say hello and it makes my day. My favorite branch! Keep up the great work!

Great place with wonderful services.

I have been banking at MCCU for 17 years and have been very happy with the service. They have great people who always put the customer first, and they offer a lot of services that are free to members.

Great customer service prompt service 👍

Fast and helpful service from Jac made a new account in under 30 mins she is always help full.

Well, I am looking for my first home and I did not know where to get a good deal for the type of property that I am looking for. I was working fast because I did not want to loss the opportunity on a property. I spoke to a fried of mine who has worked with MCCU in the past and she was very happy with the service. She said Call Vanessa Green. After talking to Vanessa, I realized that i had all the required documents within reach. I did explain my situation and Vanessa had a pre-approval letter the same day. she was very professional and answered all my questions. I will keep working with her and recommend her expertise to others.

I definitely give five stars to Members Choice Credit Union, I have been with them for 18 yrs now and I absolutely love them. They are the first and only account I ever opened, I actually moved an hr away and still use them!

I love going to this branch. its flies to home & you get in & out very fast & the people are very friendly.

I have been with Members choice credit union since 2013 and there is nothing comparable with it, I really like it, no one is like MCCU ;)

Great location for my business and personal banking. They are prompt and very courteous. Preet was very helpful as usual!

The people at Members Choice are extremely dedicated to providing excellent customer service and an enjoyable experience, keep up the good work!

Members Choice Credit Union has been amazing! The staff is always friendly and very helpful.

Love this bank!!!! The staff is very courteous and friendly. The location is in a convenient location.

I’ve been a member of Members Choice since 2006 & therefore can say I’m been spoiled by their customer service & their ability to accommodate their customers. Unlike my experience with other banks in the area (ie Chase, Bank of America) MCCU has never hit me with unnecessary fees & if they ever did I imagine they would waive them.Also, MCCU waives ATM fee charges when using 3rd party ATMs.Lastly, when purchasing a vehicle for my fiancée after Hurricane Harvey they were able to offer a lower rate on a car loan than any other bank available in Houston.

Jaclyn was very polite and courteous. Visiting this location is always a pleasure

Love this location they are always friendly and attentive I am in and out in a timely matter Jacqueline is very helpful every time I’ve needed assistance with withdraws or changing my bank card

Ive been with members choice since 2004 and they have been excellent to me.

I’ve been with them for years and I have always revived amazing service. They always make sure that all your needs are met.

Phone service is horrible. Make it hard to do business with them.

On October 3 checking account was approved and opened. Been using it for aweek . On October 10 used the card at gas station and keeps getting declined ( what an embarrassment ) . Called the customers service to check and said account was being closed because of a charge off from another bank on October 4 . This bank let me use the debit card for a week before closing it and didn’t notify me of it . They said they sent a letter out on the fourth . This bank is unprofessional and embarrassing. Took my daughter and close her account . Went to Regions bank next door and open an account with no issues and they are professional. Watch out for this bank . You will get screwed and embarras you . Stay clear away

Nice people. They tale care of you.

This bank has misplaced money, closes early, processed payments on cancelled cards (I had to fight them on this), and if you try to dispute a charge, theyre extremely rude and tell you it will cost $85 somehow. Its not easy to get a hold of anyone over the phone. They also changed from Visa to Mastercard for some reason. I tell people all the time, I hate my bank.

Nice staff.