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Greater Texas Credit Union
5425 Polk St, Houston, TX 77023, United States
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Comments
Th
Review №1

This is by far one of the best businesses that you could be apart of. So proud to be with them. Remember....customer service sometimes depends on the customer. You get what you put out in the universe. They do me right...better than these little banks Ive dealt with. Way to go, GTCU....my partnas!!!

Jo
Review №2

This place is closed. They should really change the hours on here to show for it. Been closed since March 2020.

An
Review №3

THIS PLACE HAS BEEN TEMPORARILY CLOSED SINCE 2020. DONT WASTE YOUR TIME

Le
Review №4

Local branch is fine. The credit union’s online system is horrible and technology is dated. It doesn’t work well and the customer service for members is likely not available on the weekends or after hours. Hours of service are not reasonable.

Ms
Review №5

Opening a saving account was easy and hassle free. Applying for loan at the credit union online was fast. Greater Texas Credit Union is the place for anyone who needs cash.

Ja
Review №6

The local branch is great and staff are friendly. The new online banking system is a joke. I have a savings account and a loan and was able to transfer from my savings account to an outside account in the old system without a problem. Due to their new online system they are requiring I add a checking account in order to transfer MY money to another account. Absolutely ridiculous and if not fixed I will be glad to take my business elsewhere. I have called customer care twice this month on this issue. First I was able to transfer using pay a friend but 2 weeks later this option has been disabled without a checking account. Horrible customer service and appreciation for a current customer. If zero stars were an option I would have chosen that. Fix it or be prepared to lose business!

Ka
Review №7

The Service members are always polite, attentive and they actually remember your name.

Sh
Review №8

This is a great place to have your money, very safe. Also the staff are very friendly and professional. I spoke to Lorena today about Share Certificates.

Bo
Review №9

First class front counter- when l cash my fifty dollar check they say, How do you want that?, and I say, In hundreds, they still put down twenties and a ten.So, I guess it is a safe place they dont give away your money.

DJ
Review №10

Ive been a member since 1985 and my mother even longer through the state and that in itself says a lot Ill never belong to a bank!

An
Review №11

Great Team and Outstanding Customer Service All The Time!

V
Review №12

Friendly, helpful tellers.Positive attitudes.All of them.Fantastic Service too.The fcu is a shared branch of my fcu.Worth the walk from my apt.which is 7 blocks.Yes,GTCU I will definitely see U again & again.Good exercise for me too.

Da
Review №13

People are friendly. Low or no fees

Em
Review №14

Awesome customer service!!!

Information
2 Photos
14 Comments
4.5 Rating
  • Address:5425 Polk St, Houston, TX 77023, United States
  • Site:https://www.gtfcu.org/houston-polk?utm_source=google&utm_medium=organic&utm_campaign=gmb
  • Phone:+1 800-749-9732
Categories
  • Credit union
  • ATM
  • Financial institution
Working hours
  • Monday:Closed
  • Tuesday:9am–4pm
  • Wednesday:9am–4pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9am–4pm
  • Sunday:9am–4pm
Accessibility
  • Wheelchair-accessible entrance:Yes
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