Went in just to have my gel removed. Thats all I wanted in the end they said its $20 extra because the buffed/filed my nails, which I asked her not to do. They just wanted to scam for the extra $20. Which honestly I dont care about but the whole experience was just unprofessional. Definitely will not go back.

First time there. A bit pushy on spa services.Also a bit pricey.I spent $150 for gel mani & pedi & spa service.Everything I got done I’ve gotten done before for way less.

All safety precautions maintained, very friendly and organized! Stella was great!

Clean establishment. The ladies are friendly and pleasant to be around.

Sent my wife in for hands and nails, Great service and great pricing

Muse nails spa now have outdoor setting available!!! This place is beautiful and clean, all staffs are very friendly!

This rating is based on MASSAGE capabilities only, I have had two 30 minute chair massage in the past month. The first massage was OK, not great, but at the skill level and service for a nail salon situation, but the second massage was clearly in a broken chair which I pointed out to the gentleman massaging me twice during the massage. He tried to fix it twice and clearly it was not fixed, but he continued the massage and unfortunately it was extremely uncomfortable due to the headpiece continually slipping down to produce a hunched back. I kept moving it back into position when it slipped down far enough to be extremely uncomfortable (no less than 15 times) I proceeded to pay $45 for this half hour massage (high price to begin with) and at the same time complained politely to the front desk person as I paid her. I indicated that the chair is clearly broken which made for a very uncomfortable and inconvenient massage (clearly not worth $45) and that I don’t think the massage would have been bad if the chair wasn’t broken but I don’t believe the gentleman doing the massage understood what I was saying. She repeated what I said by saying ‘Maybe he did not understand you, (as if it were my fault) , we have another chair we could use, maybe next time you tell us to use the other chair.’ Clearly she didn’t care about this experience and was blaming me, the customer? Not in the mood to debate the implication that it was my fault that the gentleman did not understand what I was saying, I proceeded to tip the gentleman and left the salon shaking my head. It’s not his fault, but if I complained 2x, and he didn’t understand the complaint, he should’ve told another employee who would understand and they easily could have changed chairs. She has got to be insane if she thinks I’m going to go back there again! In my opinion, don’t waste your time, it’s clear to me now why the parking lot is always empty.

I didn’t like it! I was there twice thinking would be better next time.I usually don’t review things but i think the owner should know this. Manicure was rude! Not coming back...

People there nice but got the worst manicure ever. It took forever for a simple manicure, not sure the girl had done it before.. my nails looked so bad i went straight home and remove the nail polish right away.

Definitely go here- easy parking, super clean, friendly staff, excellent prices (especially for the area) and your nails will be flawless. Ask for Esther!

Always friendly staff and great service.

We go to this spa a whole lot. They are very good!

Friendly Atmosphere

Friendly service and high quality hand work are the best in Greenwich. It is a convenient reservation system and a place where customers can feel respect.