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Simply Massage
354B Feaster Rd, Greenville, SC 29615, United States
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LO
Review №1

Simply Massage is by far the best place to get a massage.Spencer Bryant is without a doubt the best massage therapist I have ever had. ( Ive been getting massages for 30 plus years). He may be the youngest therapist Ive ever gone to, but undoubtedly the best.Spencer is very thorough, gentle, extremely knowledgeable, professional and has a great sense of humor.I have recommended Spencer to many people, a number of them have become clients or will do so in the near future.Thank you Spencer, I look forward to my monthly massage.

Ca
Review №2

I have loved Simply Massage since I discovered it, shortly after Tony opened the business on Woodruff Road well over a decade ago. I have had a membership for most of the years since then, and have a great relationship with my therapist, who helps me with some serious medical conditions (I have a prescription for massage due to those issues). The business changed hands last November. In December, my payment card began to be declined. Issues continued for several months. At one point, a receptionist called me to alert me to the issue and to tell me that until we could get it resolved, I could continue to get the membership rate. Today, I tried to renew my membership. Their computer system would not allow me to do so, and they insisted that I had to be charged full price, despite my prior promises. Both Simply Massage receptionists and my card company have confirmed that the problem is in the Simply Massage payment system. As I was trying to resolve the issue, the owner came in. I tried to explain the situation, and he very brusquely interrupted me to insist that his system was not at fault and that I didnt know what I was talking about. He refused to listen, insisting that we talk in a back room. On the way back, I asked him to please not question my honesty (he had done so in front of other customers) and he abruptly turned around and ordered me to leave. I have never been kicked out of any business, as I pride myself on being a polite customer. The owner, John, said that he did not have the patience to help me resolve a billing problem that his system was causing. I just wanted to renew my membership and get the membership rate for my massages. Instead I was treated horribly in front of other customers and ordered to leave a business that I have been a loyal customer of for over a decade. I have literally never been treated so rudely by any manager or owner of a business. Great therapists! Terrible owner. Due to their billing problems, which the owner will not acknowledge, I no longer trust this business with my payment information. I would not recommend that anyone else trust this owner, either.

Lo
Review №3

The overall experience was very nice. The staff were very helpful, professional and informative about things to do following your visit. I honestly dont know if Ive been to another place so clean. Spotless throughout !! Although those things were great I didnt like the asking or suggesting me how to tip my masseuse. I work in a profession where tips can also be provided by the client but Ive never asked for one. I let my work speak for itself. I hope this is not taken the wrong way.

Ki
Review №4

My husband was treated *incredibly* poorly by the owner, John, who called him a LIAR in front of other customers, and asked him to leave. All because John (new since November 2020) didnt want to honor my husbands membership renewal hed had for nearly a decade at his previous rate, which they said theyd do last time he was there. (The only reason it lapsed in the first place is because their payment system stopped accepting his medical savings card -- completely on them, not us. A note was made in their computer system about it. It was in black and white. Cant ignore that.) Whats more, they apparently delete negative reviews on Facebook. My husband posted twice, and both times the review was deleted. Their lack of transparency and honesty after such poor treatment in person isnt remotely surprising. My turn.You people want to make this right? First, stop ignoring your problems (read: deleting negative reviews) and FIX YOUR PROBLEMS. Tell your owner that he needs to own up to his error, apologize for his reprehensible customer service, and DO BETTER. If he doesnt, something tells me this business is going south fast (a shame, since the massage therapists who work there are very good at what they do. I recommend they jump ship before this owner sinks it).

Lo
Review №5

First time experience as a birthday gift and my family member said it was the best massage shes ever had! Spencer was amazing...front desk staff was so kind and courteous... Atmosphere was excellent... Ill be using you all again...soon!

Ja
Review №6

The customer service was great and the therapist was amazing! My back feels so much better!

Le
Review №7

I love Simply Massage. It’s truly the only place I’ve been that doesn’t try to upsell you constantly and the fact that the whole building does not have a strong smell is so important to me as a migraine sufferer. I find most massage places smell too heavily of oils and perfumes.

Da
Review №8

Very good massages by all staff. Have been going to Simply Massage for over 10 years. Very clean, very soothing atmosphere and awesome staff. Couldnt recommend more.

Ke
Review №9

Theyre very friendly, clean, and I feel like a new, peaceful person everytime I leave here 😌 They also have really good pricing

AR
Review №10

Great service it was my first time I really enjoyed it

Be
Review №11

Always a great experience! I go monthly and, although I usually see the same therapist, Ive seen several different ones if my usual isnt available. All are well-trained and skilled!

Sa
Review №12

I wish I received the name of my therapist, because she did a great job. I’ve been extremely frustrated trying to find a new massage place since I moved to the area over a year ago, and I’ve tried a bunch of different options. The space was very clean, and I love that the waiting room is separate from right where you check in. Usually when I ask for a deep tissue massage, I don’t get the pressure I want even when I share that with the therapist. I didn’t have to ask the young lady at all to change to heavier pressure! I was so ecstatic about this. I can’t wait to return to this place, I feel like it’s a hidden gem.

Cy
Review №13

I had my first massage at Simply Massage yesterday, and it definitely wont be my last! Kristian was very kind and really listened to my description of the pain I was having. She is an amazing massage therapist! The office staff was also very professional and I especially liked that they did not try to push me into a membership plan. The facility is very clean and soothing. Overall it was an excellent experience!

Jo
Review №14

Very professional operation, cleanliness, excellent membership choices, Jennifer was excellent, the young lady at the reception desk was very pleasant and explained the membership process and details very well and it was easy to understand, proximity to 5 forks area, ample parking. Overall it was an excellent experience.

ma
Review №15

Kristian gave me my most recent massage and has a true gift with her hands! Everyone likes something different, and even our daily needs change. The therapists at Simply Massage really listen and make the necessary adjustments to meet my needs each and every visit! I never feel uncomfortable if I ask any of the therapists to adjust pressure or go back to another area during my massage. Super friendly staff, caring and professional. Great to support a locally owned business and feel like part of the family💕.

Ma
Review №16

Easy to schedule. Loved the environment. Appreciated the 1st time client discount. But mostly because Cathy was fantastic! She explained everything she was doing and why. She did not seem rushed and she gave the BEST massage!!

Ch
Review №17

This was my first experience with them. I was very pleased the the services rendered and the staff was very professional and pleasant. The atmosphere very nice and clean and Spencer was great when I arrived my back and shoulders were stiff and painful and when I left I felt a lot better.

Ja
Review №18

C/Kathy was amazing! She worked on trigger points Ive had for years and provided more pain relief than any doctor ever has. Highly recommended!!

Ca
Review №19

I have been seeing Tony for 10 years or more and he always knows what to do to provide the best healing. He is very attentive and sensitive to what your body needs, offering just the right amount of pressure. I would highly recommend this place to anyone. Great atmosphere and very relaxing! I always have a great massage!!

Yo
Review №20

Nice atmosphere, easy location and professionalism of staff.

Ho
Review №21

My massage was one of the best I have ever had. Your facility was clean, warm, and inviting. Loved my first experience!!!!!

Mi
Review №22

It was my first massage and it helped to ease some of the pain Ive been haveing for a long time now and I would recommend it. Everyone there was very polite and professional.

Pa
Review №23

Simply massage exceeded my expectations. I purchased 3 gift cards. One for myself and the other 2 for a family member and a friend. I found it very serene with a relaxing, soothing result. The 2 gift cards were used and I was told by both recipients that they would only use Simply Massage as their only go to place. Thank you so much for the awesome experience and I will be booking again soon!

Ap
Review №24

Many good things about this place--easy to get in touch with someone, attractively and relaxingly decorated, run by a good person it seems to me. Spencer is an exceptional massage therapist--gifted and kind--and I keep going back to him.

Ke
Review №25

Its a very clean place and the staff is extremely friendly and accommodating. And my massage therapist was amazing

Le
Review №26

From the very beginning when I called to schedule an appointment, Mary Beth at the front desk was super nice and very professional. When we got there the place was spotless and very calming atmosphere. We did a couples massage and both Christa and Jennifer were amazing therapists. Christa is good at what she does and put good pressure during the massage. Both therapists attended to our needs. First time here and we will definitely be coming back.

Ad
Review №27

First time visiting there today. Very clean, relaxing atmosphere, and the massage was amazing and it even included some stretching. Spenser is amazing. I will definitely be back.

An
Review №28

The massages here have been great and you always get your full allotted time. You can get a deep tissue, relaxing or couple massage. They have a great range of choices for masseuses as well. I’ve been using them for more than 5 years.

Ka
Review №29

Customer service was very good from phone call to arriving. My massage therapist (Spencer) was very attentive to my needs and the massage oil used was the best Ive had. Not oily or leaving a residue on your skin. Very clean and relaxing environment. Couples massage was great.

Jo
Review №30

The experience was awesome Christa is an awesome therapist and she was very responsive. The atmosphere is very relaxing I had a 90 minute massage and actually got 90 minutes of hands on. Their hours are good and pricing is great also. I highly recommend simply massage

Vi
Review №31

I LOVE the atmosphere at Simply Massage. The first thing I noticed when walking in the door was the cute waiting area they have and also how friendly the front desk were. The therapists are always friendly and inviting! They always make sure to ask what youre looking for the day you come in(because it can be different every time). I have never had a bad experience here and I recommend going the first chance you get! The introductory rate for a 60 minute massage is $55!! Can you believe that?!You get what you pay for, does NOT apply here.Great prices, great therapists, lovely front desk; what more can you ask for?Thank you Simply Massage.

Na
Review №32

Simply Excellent!My experiences here have been exceptional. It’s a clean, welcoming and friendly environment and bookings were easy and accommodating. Thank you Victoria, you rock! Massages were personally tailored through consultation and adhered to. Therapists are experienced and personable, resulting in a worthwhile session that leads you to be a returning customer without hesitation. Support your local businesses! Thank you all.

pa
Review №33

It was a wonderful massage and atmosphere! The facility was very clean and relaxing. Staff were ALL very personable and pleasant.I highly recommend Simply Massage!

Li
Review №34

Friendly front staff. Spenser is very knowledgeable, professional and I like that he not only provides massage, but stretching as well. Medaya is awesome, too... as is the whole staff. Have never had a bad experience.

Me
Review №35

I love the new place very relaxing! The size of the new building. The size of the new rooms is amazing. The new staff and their attentiveness was great. Krina Patel was very attentive to my needs and was awesome.

Ke
Review №36

Jane was awesome and focused alot on my problem areas!!! I will be going back.

El
Review №37

I have had many massages in many places. The massage I had with Jennifer is the best of them all! Enjoyed a calm, relaxing evening after that wonderful indulgence!

Ma
Review №38

The staff was very inviting and friendly with a calming environment as well as I he massage therapist did an excellent job in assessing my concerns.

Ca
Review №39

The massage exceeded all my expectations and I would definitely choose Christa to do my massage on my next visit

Cr
Review №40

Best experience you will ever have!! My husband and I have been members here for years, and would never consider any other option for our massage therapy needs. Not only is every single therapist highly qualified and experienced, but the overall business never disappoints. From the initial phone call, to the front desk staff, even the decor and complete feel of the place... You will not be just satisfied, you will be ecstatic!

Al
Review №41

Always love my experience at Simply Massage, Jennifer and Christa are always amazing. I refer all my friends and family to Simply Massage

Ca
Review №42

Wonderful facility, staff. Accommodating and personable. Best price too!

Ra
Review №43

I made 2 appointments one was at 130 and the other at 2. I received a phone call from Melissa. She asked if I would like both appointments at 2 and I said yes that would be great. I walked in early for my 2 appointments. Was told that my appointment was at 130 and that there was not 2 appointments scheduled. I never received a call saying I was late for my appointment. I would be careful booking here since they are not efficient with scheduling appointments. If I could give them 0 stars I would.

Ka
Review №44

Always wonderful customer service and always wonderful service from Spenser. Best massage Ive ever had!

J
Review №45

I have some constant back pain and most recently, plantar fasciitis, making it very hard to walk. Tony knew exactly how to help. He is very skilled and knowledgeable in all aspects of massage therapy--yes, therapy. This is not just a muscle rub, this is true therapy. Yes, the staff does pamper you, but your session is exactly what you want and need. If all you want today is to be pampered and relaxed, you get that. If you need true therapy, you can bet you get that as well. Reasonable rates with excellent service and knowledgeable staff--nothing better. I highly recommend Simply Massage!

Ap
Review №46

Great service each time I visit no matter which therapists I see. Ive already told multiple people about Simply Massage and the health benefits!

da
Review №47

I checked out Simply Massage yesterday. It was very clean and professional. Very relaxing atmosphere. The receptionist was very personable, polite and friendly. I received a 90 min. Massage from Medaya. She did an excellent job and was a very good masseuse and very attentive to problem area in my lower back and hips. While it wasnt the best massage I ever had, it was however the second best I have ever had. And that is saying alot. I would highly recommend Medaya and Simply Massage. And from what I could tell prices where good. I called in and booked so I can say nothing about the online booking system.

Fr
Review №48

Hunter and Hailey are amazing. Hunter answered my call late in the week about getting six of us in at once and worked hard to make it happen for my girls day Christmas present to all the girls in my family. Hunter didnt give up and I believe it went the extra mile for getting it scheduled for me even though he didnt even know me and I am not a member (yet). Hailey was soooo awesome the day of our appointments and put everyone at ease and just has a great attitude. As we were trying to check out, she kept getting so many phone calls and people walking in and out but never once made me or anyone else feel unwelcome. She handled the pressure with great ease.

Mo
Review №49

Best massage Therapists in Greenville

Mi
Review №50

Started well with prompt email reminder and friendly receptionist on arrival. However, there was no place to relax while waiting for the massage, just stackable plastic chairs in a storefront. My daughter-in-law and I had the same experience: the massage therapists appeared promptly, but did not smile or give a greeting,. They didnt even introduce themselves. There was no attempt at all to welcome us or make us feel at home. All was cold and business like. The massage was the same--perfectly competent but uninspired. We were there for the introductory massage, which was only $55 for an hour, so I guess our experience matched the low price.

Fa
Review №51

Medaya is a great massage therapist. Facility is spotless and atmosphere is calming. Thanks, Tony!

Ju
Review №52

My first time there and it was great! The atmosphere is so relaxing the moment you walk in and the owner was super nice. I had an hour massage with Kristian and it was ahhmazing! Will definitely be going back.

Je
Review №53

Every therapist on staff has their own style but they all do excellent work. Best prices in town, flexible membership, always a pleasure doing business with these folks.

Ha
Review №54

Very satisfied! After suffering from back pain for 2-3 weeks the massage relieved all my pain! Helena was my therapist and did a wonderful job. She has great pressure if you are looking for a deep tissue massage. Would definitely recommend this establishment and Helena!

Ch
Review №55

I had a very relaxing massage here. From scheduling to my appointment, it was all very professional. The atmosphere is soothing and immediatly relaxing. The receptionist was also very friendly and welcoming.

Ma
Review №56

Great Staff nice atmosphere Very relaxing and professional

ke
Review №57

Thoroughly enjoy my experience at this location. Everyone was very friendly and professional. All around great experience and would reccomend to anyone who needs some much needed relaxation.

Ch
Review №58

Best massage ever! Enough said. Thank you, so much!!!! All I remember about his name was that he was the only massage therapist besides the owner!!!! Also they got me in fast. I was past relaxed:)Thanks yallChristinaPremier laser Spa/ lite rx

Je
Review №59

I absolutely love Simply Massage. The very best I have found in Greenville. Spenser- my massage therapist is incredible. Best massage I have had.

Na
Review №60

I have been a regular at Simply Massage for few years now, ever since moving to Greenville few year ago. I tried other massage providers and while there are many good therapists in variety of the salons, Simply Massage provides the whole experience. I never had a bad experience there. My schedule varies so I often get a different therapist (while requesting a particular one is always welcome). I found each therapist skilled and knowledgeable in her own way. The place is very clean and tranquil: from the decor to the aroma to the music they play. Therapists are very accomodating and compassionate and will cater to your needs if you are able to explain them. They also all seem skilled to identify tense areas with feedback and give good lifestyle advice to improve tense/tender areas, but as with anything: the better you can clarify your needs the better they can address them. The location is convenient and their utilize small space they have beautifully. Love it that they have heat option on their tables and filtered water and tea one can enjoy before or after the massage. The owner is very customer oriented and pleasant. They seem to stay pretty busy and for a good reason. Not everyone has the same taste and expectations but they certainly satisfy mine.

De
Review №61

Wonderful chair massage! Tara was great! Just what I needed!

Co
Review №62

Stay away! Rude staff and waste of money.

ma
Review №63

Best massage I’ve had! Will be back

Gl
Review №64

Great service no matter who I see

Da
Review №65

Was on a tight schedule and they were able to get me in within 10 minutes. Was thankfully placed with Terah, who did a wonderful job with the short period of time that was allotted. Professional staff and Terah was very knowledgeable of previous injury and recovery massage. Already booked another appointment.

Pe
Review №66

My wife loves this place and can only say good things about the staff there. She always leaves nice and relaxed.

Ti
Review №67

Excellent place. Great massage. Highly recommend.

Me
Review №68

Wonderful. The people are friendly, the price is very reasonable, and everything makes sense. This is the way it should be.

F
Review №69

Best place I have been to, owner is very nice and experienced, Rebecah was amazing, highly recommended, Im glad I was able to find a place with quality and experienced professionals.

Jo
Review №70

Great place love Hanna best massage

Ju
Review №71

I go every two weeks. Great service and they will work with your budget

Sa
Review №72

Helena is amazing!!!! I love that you can usually get in pretty quick!!!

He
Review №73

Awesome peaceful enviroment.

Vi
Review №74

Great prices and massage

Mi
Review №75

Always enjoy

Ma
Review №76

Best place for massage!!!!!

Information
26 Photos
76 Comments
4.7 Rating
  • Address:354B Feaster Rd, Greenville, SC 29615, United States
  • Site:http://www.simplymassagegreenville.com/
  • Phone:+1 864-288-3055
Categories
  • Massage therapist
  • Spa
  • Sports massage therapist
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:11am–8pm
  • Thursday:11am–8pm
  • Friday:11am–8pm
  • Saturday:11am–8pm
  • Sunday:10am–6pm
Health and safety
  • Appointment required:Yes
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
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