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Viva Med Concierge Primary Care Physician Greenville NC
705 WH Smith Blvd, Greenville, NC 27834, United States
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Re
Review №1

I expected a lot more. Second appointment I waited and it would have been nice if someone just acknowledged things were running late. After my treatment, no one called to ask if everything was ok, that would have been nice and certainly as advertised. An important part of my treatment was supposed to be shipped to my home. They forgot. I called to ask about it and they apologized but its been two weeks and I have not seen. Its a beautiful office and a fantastic story but not living up to expectations at all.

Da
Review №2

I am a current unhappy patient that pays 140.00 a month to see a PA Barnhill who never responds back to me. I was told I couldn’t see the Doctor when requested and I have to make five phone calls a month to get my medicine. I don’t get sick often so this is when I need them the most. The girls answering the phone are nice. I am made to wait 30 minutes before my PA comes out and apologize for being in the car. I do not know where these great reviews come from. I must be in another building. It’s sad really sad.

Vi
Review №3

Very professional, caring. Covid compliant, just all around a comfortable environment. Would recommend to others.

Fr
Review №4

Drove a friend to an appointment, so I can only speak to the front office staff. Super nice and Ive never seen this before, but they offered everyone a cup of coffee or a bottle of water. Very impressed.

Ra
Review №5

I waited 45mins in closed room and noone opened door or asked why I was still there. I had to,go to bathroom, so I left my phone on to of my file, gone 5mins. Come back and 15mins more before someone asked why I was there. They got doctor to come. She started of telling me she came and waited. She then got an attitude. Very unprofessional. June 9, 2021 @1145hrs. Would not recommend this physcian.

Na
Review №6

I received great service and great customer service. From the moment I entered the door, I was greeted with smiling faces and was acknowledged within the first couple of minutes. My experience throughout my entire appointment was more than phenomenal. If I could rate 10 stars I would. Great job staff!

Ky
Review №7

The massage I received was phenomenal. I didn’t want it to end at all. For my first experience it was amazing. I would gladly do it again and I will be coming back and inviting a few friends along as well. Thank you so much

Di
Review №8

I would recommend Viva Med to anyone who wants to improve their life in a healthy and safe way. The staff is outstanding,, I have never been there and treated any different. My girl Stacey is my Hero. She encourage you to be a better you while achieving that for herself. I can not forget Ernest, from the day we meet until now he has always been a ray of sunshine. Again all of the staff is polite and courteousl.

Br
Review №9

Staff was polite and courteous. They offered water or coffee while I waited. Was a pleasant surprise because I dont see offers like this very often especially since COVID started earlier this year.

Sa
Review №10

Im very thankful to have been given the opportunity to join Dr. Lacroixs Team here at Viva Med just a little while ago. Every single staff member here is dedicated to providing quality health care to each individual that walks through our doors! I would definitely recommend Viva Med to anyone who is looking for a new primary care physician.

Je
Review №11

I was surprised by my best friend with a massage at Viva Med for a belated birthday present. It was a wonderful experience! Arrecozell James was my masseuse! She did deep tissue, hit all the pressure points of the stress on my back, it was relaxing and I felt amazing afterwards! Thank you!

mo
Review №12

Ernest Silver helped me with everything I needed , he was well respectful and I really appreciate his customer service he provided me with.

Ri
Review №13

My Dr. went above and beyond to make sure I was taken care of properly. The staff was very knowledgeable and friendly. Office was meticulously clean!

La
Review №14

I felt welcomed from the time I called. The office manager, Ernest, was so pleasant to speak with. Stacey was very personable and made me feel comfortable as soon as I walked in. She made me a cup of coffee and explained HRT. She didnt make me feel pressured and she gave me all the options. Im so glad that they are here in Greenville.

Ja
Review №15

On July 10 (I know a whole week later), I came into the office to get a massage for the very first time in my 35 years of life. It was my birthday and I wanted to do something nice for myself and I am so happy I did. I walked in the facility and was greeting by a very happy office manager by the name of Ernest Silver. Even though he was wearing a mask, I know that he was greeting me with a smile. He knew who I was, and we had never even met before until that day. I filled out a quick assessment of what my needs were and was taken back immediately by Rikita. Her energy seemed to be very pleasant. She asked my questions about what I was coming in for and when I answered her questions, I knew she was listening. She brought me into a room that was clean and felt warm. She gave me clear directions to get started. When we started the massage, I told her that I was nervous, and I may laugh out. She let me know that I can relax and to trust her. We started talking about our family and what was going on in the world. We got so caught up in our conversation that I had notice that I did not laugh. She made me feel comfortable. She told me some of my problem area and told me when I come back, she will start working on those problem areas. My checking out was a breeze and I did not feel pressure into getting the membership. Not that it was not mentioned, but it just felt good to know it was an option and not something I HAD to do. I will come back and never wait so long to get a massage again. I need to at least treat myself to Rikita hands at least once a month or more.

Sh
Review №16

I recently joined the Viva Med team and I absolutely love the people I work with. I am a Radiologic Technologist, but I also have been given many other opportunities to work with patients in other areas. The providers and staff feel like family to me, so I feel blessed to be invited into this practice.

Ge
Review №17

When I walked in at Viva Med, I was warmly welcomed. It made me feel so good that I knew I was in the right place. Terrific experience!

Er
Review №18

I enjoy the office environment the whole staff is always friendly and offering a smile while helping clients. Rikita the massage therapist is the absolute best. Ernest In accounting office was very helpful to me as well.

Ca
Review №19

Great experience! Staff is amazing! Went in for a consult for the Meyers Infusions with Stacy, ended up getting the infusion and signing up for medical services the same day. There was no push or crazy sales talk, I just felt that comfortable. The atmosphere is relaxed, yet very professional.After getting the Meyers Infusion I hands down feel so much better! Stress from work and life was draining me physically and I needed something to help, this has been my saving grace!!Then talking with the doctor (who is board certified) for medical services I feel like I am in amazing hands. He was caring, attentive to my concerns and also views the person as a whole not just a diagnosis.Another positive attribute is that you pay a monthly fee instead of copays and crazy hidden doctor fees, and get a doctor 24/7/365 you can call, text, or telehealth. With my busy schedule coming into a doctors office 3 days after Im not feeling well doesnt work well for me, so being able to get someone within just a few hours is perfect!

Ch
Review №20

I called and they only see patients if you sign up for their monthly membership so don’t fall for it. Website says something totally different.

El
Review №21

Stacey at VivaMed is one of the most skilled, knowledgeable and kindest nurses Ive ever had. She is always a bright spot in my week when visit her for my services and has been a blessing to my life. I highly recommend Viva Med for any Healthcare needs.

Gr
Review №22

Earnest Silver, the practice manager, was a pleasure to deal with. He was very knowledgeable and professional. I look forward to a healthy and happy relationship with Viva Med.

Ke
Review №23

Wonderful service. Rekita Williams was my provider , her services was outstanding I didn’t feel rushed at all. The staff was excellent. I walked out with a smile. Thanks Viva Med!!

Ni
Review №24

Viva Med has a very relaxing environment, the staff are always friendly, and my deep tissue massage from ArMallorie left me feeling like I had been to Heaven on Earth! Highly recommend.

Lo
Review №25

Super thankful to have found Viva Med. The staff has been amazing!

Je
Review №26

Wonderful massage from Rikita at Viva Med! She is attentive, caring, and takes time to talk about any of my pain points and how she can help relieve them. Really relaxing environment and highly recommend Rikita for deep tissue massage!

Pa
Review №27

My visits to Viva Med in Greenville, NC are great. You are welcomed with a smile by the staff. Nurse Stacie and Dr. Lacroix are awesome care providers.

Ki
Review №28

Very friendly and professional staff. I Was in and out In a timely manner.

Ja
Review №29

This Place is awesome. I went on the 40 day HGC diet and recieved amazing results and it changed my life in so many Positive ways. Stacey and Dr.Lacroix are The Best. Everyone there is always so Professional and as soon as you go in for a visit the time you walk in til the time you leave. The visit is all about you and thats hard to say with todays Practices bc everyone is too busy or scheduled to many patients to focus on your needs. I say go Viva Meds and Rate you all at a 5 star and give 110%, Honestly.

Va
Review №30

My sisters took me here for a birthday massage, and it was wonderful! Our massage therapist was fantastic and catered to our group’s specific needs. Highly recommend!

Ke
Review №31

Rikita is so good! Her deep tissue massage techniques are phenomenal. She hit all my trouble spots, I would highly recommend her.

Ro
Review №32

My visits to viva med have all been very pleasant. The staff is really caring and treat the patients with care as well as respect. Its not a long drawn out wait while waiting to see your Dr as well. I like the service at Viva Med very much. So for that I give 5 stars...

Am
Review №33

Rikita did an amazing job relieving my back, neck, and shoulder pain! Excellent experience!

Sh
Review №34

Rikita was awesome I enjoyed her service she hit all my trigger spots I will be returning 🤗

La
Review №35

I work at Viva Med and enjoy working here. Be sure to ask about their esthetics and massage therapy.

Ch
Review №36

I just had an exam and x-rays done at Viva Med and I couldnt be happier. I received better, more in depth, and more concerned care here than I have in the past 20 years, even from physicians who were actually treating me. Stephanie Ellis was an absolute delight to work with, and if I were going to remain in the area would be my top choice of physician. The X-ray tech, whos name I sadly cant remember was also excellent. 29 x-rays were done as easily as Ive had two done elsewhere. As much as going to the doctor can stress people out, this was a great experience.

Su
Review №37

Our experience was lovely. I took my mom and sisters for massages were so relaxing and the staff was friendly and welcoming. We will be back!

EL
Review №38

Doctor easy to talk to. Compassionate and wants to make sure your as healthy as you can be. Plus awesome staff! Like a family. Never waited longer then 10 min. Doctor respectful of your time. Stop going only because I move to the West Coast.. Highly recommend!

Ra
Review №39

Dr. Lacroix and his staff are wonderful. They all work together to make sure your health is kept A grade. Both my husband and I are patients. I highly recommend coming to see them for your health.

Te
Review №40

Great experience. Very Professional Staff.Personally, I think this is the way medicine should be practiced.

J
Review №41

I havent been even given a chance to see a doctor. I called and left several nice messages and received no response. Then I sent a nice email, no response again. The second email was not as nice. I complained about them not responding and was rather nasty to try and get some type of response. Still to this day, two or three weeks later, no response. I have since found a physicians office that actually do things to make sure I know they care. Its just horrible that Viva would be advertising about how good they are and not even responding to anything.

Ja
Review №42

Beautiful reception/waiting area complimentary coffee and water. Im a caregiver so I can just tell you my opinion from observing but the staff is very nice and so is the doctor.

Ar
Review №43

Lovely office. Great staff.

Ca
Review №44

Actually if I could give less stars I would. I waited over 2 hrs in exam room over my scheduled time. He saw me for 10 minutes and me being a retired vet wrote a report that I had improved. He obviously DID NOT read me medical file. He is a sorry excuse for a doctor and Ill be filing a formal complaint. Doctors like this should not be practicing. Fact.

Ma
Review №45

The staff was very passionate and concerned about my situation. The environment was pleasant and I felt comfortable, I would recommend others.

Ka
Review №46

Great staff. Amazing facility. 100% recommend.

Ji
Review №47

Do you want a physician that can spend quality time with you and not make you wait a long time in the lobby? Professional staff, conveniently located! Dr.LaCroix is accessible whenever needed! A great alternative to high deductible health insurance plans!

ca
Review №48

Viva Med is kind, caring and compassionate. They really take the time to listen to your medical questions and needs and explains it the way you can understand. I really feel that I get top quality care and service from Viva Med. I highly recommend them to family and friends. Thank You. They make me feel that I am cared for and not just a number.

Sh
Review №49

Great service and wonderful staff, very knowledgeable medical professionals!

Ha
Review №50

Dr. LaCroix is excellent and the clinical staff are friendly! He takes time to get to know his patients and always gives a thorough explanation of his diagnosis and prognosis. I would highly recommend him.

Ge
Review №51

The most personalized care you could possibly ask for! Dr. Lacroix and every member of the staff of Viva Med are courteous and go above and beyond to give each patient undivided attention and care. A+++++Highly Recommended!

Aa
Review №52

Ive personally been to Viva Med on a few occasions. Each time, Ive had a great experience. As someone without health insurance, it is great to have a place to go that is very reasonable in price and professional. They have 30 minute time slots to visit with the doctor so I did not feel rushed at all. Normally doctors are in and out, but here, they always take the TIME needed to solve the problem.If you are looking for someone to take care of you, Viva Med is the place to go!

Br
Review №53

Dr. Lacroix and his entire team were great. He takes time to get to know his patients. He is an outstanding physician who truly cares about his patients. He and his staff are very professional. I highly recommend them for your health care needs. I am Blessed to have him as my Physician.

Ja
Review №54

Great staff, got me in and out quickly.

Ki
Review №55

I would highly recommend Viva Med to any one who would ask my opinion. I have always been very pleased with my services. The staff is very cordial and professional. My favorite aspect is the quality time that is given to me by Dr. LaCroix.

Pa
Review №56

The staff is nice, respectful and courteous. Short waiting time. So glad I made this change. Dr Lacroix is a caring, compassionate Dr. I highly recommend Viva Med!

Lo
Review №57

Dr Lacroix delivers a very nice service that seems to be Long Forgotten.. That Is when you make an appointment you are seen In a short time. Viva Med has the Staff and has set Itself up as to take care of most things on site and has the resources to evaluate and send you to what ever specialist you might require.

Da
Review №58

Dr. Lacroix has made time to meet with me when called on short notice. He spent time with me discussing my health history, not just reading it from the records. He has provided guidance when I have had to deal with others and a second opinion when requested. Best Doctor I have had in two countries and four states over the last 40 years.

Ch
Review №59

The staff is amazing! Every time i go here I’m in and out. Also the lobby smells so good lol. Would definitely recommend

Dr
Review №60

Excellent care and service. Dr. LaCroix and his team is exceptional. They take the time to listen and also explain diagnosis, not only what they are but how it works and why things might be causing your symptoms. Whereas many doctors come and go with barely listening to their patients, Dr. LaCroix listens, and provides wonderful patient care. I highly recommend Viva Med!

Ch
Review №61

I received exceptional service that was thorough, not rushed, and cordial. I truly believe this type of practice enhances the Doctor/ Patient relationship and puts the patient in control of his/ her medical decisions. Thank you to Dr. Lacroix and his professional staff.

Ni
Review №62

Love Joni the esthetician she’s amazing at the work she does, she’s very friendly gets me in and out in no time.

My
Review №63

Everyone was nice and kind. The office was busy so it took a while but other than that, it was a nice place to visit and the staff was nice!

Ro
Review №64

Dr. Lacroix has been my personal physician since 2010. I have never had a Dr. that was willing to spend as much time as necessary with his patients. He is thorough and willing to listen to your concerns. Joining Viva Med Concierge Care was the easiest decision Ive had to make in a long time.

Ch
Review №65

Dr. Lacroix and his entire team were amazing. The took the extra time needed to properly diagnose me and answer all my questions. I didnt feel like just another number or patient, I felt like a person. Thanks again Dr. Lacroix for making me feel comfortable and special.

Cy
Review №66

This is a wonderful place of work. The staff is very helpful and nice! Great quality care! Dr. Lacroix looks for each and every option to treat your health! He is reliable and trustworthy and everything your Doctor should be!

Da
Review №67

Im pleased with my visit to this facility. The staff is polite and kind. They operate with a high degree of professionalism .

Ta
Review №68

The office manager Ernest Silver was very outgoing and friendly. He went above and beyond to assist us

Ch
Review №69

Great stafff and great service...could hire better nurse up front but they do there thang for the cheap 👍👍👍

Pe
Review №70

Very caring people from the front desk to the nurse to the doctor. Was seen on time and doctor asked all questions.

St
Review №71

Excellent care in a timely and proficient manner. Staff is always caring and professional. Dr. LaCroix will listen and treat each patient like family. I would recommend this practice to family & friends!

Ry
Review №72

Five stars!! Dr. Lacroix and his team are truly amazing. They provide top-notch quality care while taking every step to make you feel comfortable and at home.

Ms
Review №73

I’ve been with Dr.Lacriox for about four years now. When I heard he was moving from Washington, I had to go with him .. He is the best Dr. I’ve ever had..Dr.Lacriox really cares and treats his patients like family.. If your looking for a great Dr. with an awesome staff , look no further..

Li
Review №74

I was very impressed with my consultation. I am anxious to begin my new health care with this very conscientious, friendly group!

K
Review №75

Theyre really good folks!

Su
Review №76

Very prompt and friendly service. Doctor is very knowledgeable and caring. He clearly wants to provide maximum service to his patients by providing affordable service care to patients.

Ha
Review №77

I do not like going to a Drs office. But the visit to Viva Med was pleasant and helpful. They are an exceptional organization and Dr. Lacriox is a very competent physician. I highly recommend VivaMed.

Je
Review №78

Doctor is very thorough and attentive. Staff very pleasant. Great care for an affordable price!

To
Review №79

Dr. LaCroix and his staff are very dedicated to taking care of their patients. He is professional and listens to his patients. We are not just a number. He truly cares about our wellbeing and making sure we are getting the right treatment we need. I would recommend him to everyone.

je
Review №80

Very organized staff that cared and had patience. Nice clean facility with an excellent Dr in Dr LaCroix. Would definitely recommend paying Viva Med a visit!

Me
Review №81

I would recommend Dr. Chris Lacroix to be your primary care giver. He and his staff have always listened and made me feel like my situation was the most important issue of his day. Thanks !

wi
Review №82

What a refreshing medical experience. They take time and listen and work with me on my treatment plans. They dont over schedule the doctor, and I dont feel like a number anymore.

Ya
Review №83

Excellent care. All staff is very friendly and professional. They listen to your concerns and actually hear you when you tell them what is going on with your body. Never had that before and I truly appreciate it.

La
Review №84

Great concierge service. They make me feel like part of the family. Dr. Lacroix takes the time to explain everything.

Je
Review №85

Dr. Lacroix has been my primary care physician for several years. He is well informed and sincerely interested in addressing my care. I find Viva Med to be flexible, convenient and always able to accommodate my schedule. I regularly recommend Dr. Lacroix to others.

Ma
Review №86

I finally feel like I had a doctor sit and listen to me. Dr. Lacroix spent 40 minutes with me and answered all my questions without me feeling like he was rushing. The office is clean and staff is friendly. The Japanese garden is so beautiful and realy helps you relax. If you want a doctor who cares and can spend time with you, Viva Med concierge service has no equal!

Do
Review №87

Five star practice. Wonderful staff and quality care you can count on! Highly recommend!

La
Review №88

Awesome staff and prompt service! Little or no wait time and comprehensive care! Truly cares about the patients!

Ma
Review №89

Stephanie Ellis helped me feel comfortable when discussing Aesthetic procedures. Her attention to detail and concern for me was impressive.

Le
Review №90

Dr. Lacroix and his staff provide such a professional and caring environment for their patients. What a refreshing experience with all the issues in healthcare today. See how good the right provider can be.

Ch
Review №91

Excellent and Friendly Staff good family environment

Ja
Review №92

The staff is friendly and professional and Dr. Lacroix is the most caring and down to earth doctor Ive ever met.

Wi
Review №93

Love having viable medical option over government care for sick & well visits, unlimited access to doctor, affordable rates, etc - Viva Med is just what we were looking for. I highly recommend Dr. LaCroix and his team!

de
Review №94

I have a great experience at Viva Med today. Has my beard lasered it was so easy and with little pain.

Da
Review №95

Great place when you need help, felt like I had just walked in to a family members home whos a Dr., and they wanted to take the time to be sure I was ok and in good shape. Great Place.

Ka
Review №96

Everyone in the office is very caring and concerned about making you well! Love this office! Wish all Doctors office were like this!

Ro
Review №97

Professional and friendly staff. I love the fact the doctor and the staff spend as much time as needed with the patient, and not in and out like most. As for my family we will be at Viva Med in Greenville, NC

ke
Review №98

The concierge service is awesome. I never have to wait to see the doctor.

Kr
Review №99

Dr. Lacroix and his staff incorporate everything a patient could ever want. Compassion, knowledge and dependability that exceeds expectations. Exceptional care.

Ta
Review №100

Upon arriving the actual Physician was the one to check me in. That was a plus... Him and the staff were very attentive. Im considering this office as my primary.

Information
76 Photos
100 Comments
4.8 Rating
  • Address:705 WH Smith Blvd, Greenville, NC 27834, United States
  • Site:http://www.myvivamed.com/
  • Phone:+1 252-329-8482
Categories
  • Doctor
  • Family practice physician
  • Laser hair removal service
  • Massage therapist
  • Skin care clinic
  • Sports massage therapist
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:Closed
  • Sunday:Closed
Service options
  • Online care:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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