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Elements Massage
1025 Woodruff Rd Suite A103, Greenville, SC 29607, United States
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Mo
Review №1

I started receiving lymphatic drainage massages from Stephanie and she is absolutely AMAZING!! She is knowledgeable about her craft, friendly and very accommodating. I feel so much better after each massage and couldnt have found a better massage therapist. I highly recommend her services to anyone looking to get messages in the area. I guarantee you will not be disappointed. Thanks Stephanie!

as
Review №2

Leslie was great! And Stephanie at the front desk made me feel comfortable and welcome! I’ll be back :)

Ke
Review №3

I’ve been to Elements Massage a number of times now and have seen Leslie and Nicole. They’re both phenomenal! Glad to have found this place.

Te
Review №4

Our go-to place for massages! The staff at Elements are lovely and so friendly. The therapists are very professional and do a great job of listening to your specific needs and providing the best massage technique to address injuries, stress, or other concerns. I always feel incredibly relaxed and pampered when I leave. Highly recommend!

An
Review №5

Absolutely a great place to go for a massage. Friendly and knowledgeable staff and many modalities of therapy offered. Highly recommended!

Zi
Review №6

Stephanie was amazing - she made me feel so comfortable and relaxed at all times. She checked in with me to make sure the pressure was okay, and the heat of the Himalayan Salt Stones wasnt too much. This was my first massage and I was honestly a little nervous because of covid, but everything was very clean and wonderful. The lady at the front desk - I wish I could remember her name - was also very nice! Overall I was so much more relaxed when I came out than when I went in. Theres a lot of options for customizing your massage and making it the best time for some self care. 10/10 would recommend :)

A
Review №7

I wanted my experience here to be great but it wasn’t. This is not the place for you if you are looking for good customer service. The front desk receptionist was very nonchalant and not welcoming up my arrival. The massage was not the best, I’ve had better at other local businesses. Once my session was over I was rushed to get dressed just to be give a bottle of water and was told I have 15 minutes to sit in the waiting area/ lobby to pull myself together post massage. Most places allow you to rest for a moment to at least gather yourself. The lady literally waited outside the door for me to get dressed. I opposed to the 15 minute resting session in the lobby, I left. The place wasn’t packed at all. I felt like it was slightly rude to tell someone “you have 15 minutes to rest here”. This place does not have a serenity feeling at all. If you are looking for a good experience, save your money. I love supporting small/ local businesses but bad customer service is a huge deal breaker for me.

Kr
Review №8

Very professional, very clean, and service was one of the best I’ve had in some time!

AJ
Review №9

Every time I’ve gotten a massage before it’s just been a standard thing. But my massage therapist asked me what I specifically wanted. I shared where I tend to hold my stress and she focused on those areas and it was an awesome experience!

Ge
Review №10

A very relaxing experience! I plan to do it again.

CO
Review №11

Great place to go and relax and get a massage. Leslie is awesome!

An
Review №12

I usually have a great experience there! The only thing i dont like is that the administrative staff refuses to tell the truth regarding which therapist does deep work and which ones do not. I had to figure that out by trial and error. The therapist themselves will tell you, but the people up front will 100% lie and say oh yes, that therapist does deep tissue work just to get you to book the appt.That being said, everything else is great. 💜💜💜💜💜💜

Jo
Review №13

I have been to multiple places to get a massage but Stephanie has been the best person I have ever had. I highly recommend her!

Ka
Review №14

They are very nice here and will give you a great massage. Be sure to let them know your pressure preference though and problem areas so they can work on them

ma
Review №15

Lynn was great. She was kind and helpful. It was my first massage and she explained everything to me. The reception was quiet and very relaxing feeling. Marlene was awesome. She was informative and did a great job letting me know what she was doing and why. A great experience and I will def be going back and referring people.

Ce
Review №16

I see Mark every 3 weeks and through massage therapy he gets my back aligned better than any chiropractor in the upstate has. I also go in when Im battling migraines and take whos available and Ive always been able to come home and go to sleep! Ive always tried places for massage therapy however this is the only place Ive gotten a membership with in order to help my crippling back and have the discount for migraines and at my age that says more than anything else could.

Ca
Review №17

First time visiting today. I got an older lady I think her name Maria? Was not awful but differently not great. She seem to be new to the profession but honestly if she had a better personality it would of changed everything. She wasn’t friendly at all. The thing that was a over all deal breaker for me is I pod for a 60 min massage. My appointment was at 4 i was told to be there for paper work at 3:45. Which I was and she did not start my massage til 4:33 yet it was over at 5:08. So for that I won’t return.

K
Review №18

Dear Greenville Neighbors, this location takes consumer safety and their own umbrella therapeutic VERY casually. Please be advised and if you choose to check them out...do so with extreme caution. They are NOT interested in caring for their customers.My personal experience with them was over this year of the CoVid outbreak. I am very experienced in the world of massage therapy...had just signed their contract, foolishly thinking they would be different from the usual places, and also foolishly thinking they took therapy seriously...My experience was: had just signed first of April, then everything was shut down. I was billed for April...had had my massage for April, it wasnt great but I didnt sweat it figuring would try someone else later.- Then, I noticed charges on my credit card appear...month after month...for nearly a total of a thousand dollars!! So I finally called them and asked, are you guys open?...if so, what are your CoVid protocols...I need to know as a caregiver for someone in very bad health. Yes, they were open and no protocols they could tell me of. Nothing particular. What? You expect me to just trust you and with this kind of rack of charges just sail in for during all of this?!After alot of fussing, got them to cancel my membership. But nope, they were pocketing that near $1,000. And do not expect help from the state or from their headquarters or thru the attorney general of that state...all very neatly under that contract.So, like said earlier, just urge extreme caution with this one. They are a real serious deal that is not in a good way. A massage, perhaps, but DONT sign that contract!! They have ZERO customer service. So, just my experience, am sure others have had better... please be very careful. Stay safe out there!! 🍉

El
Review №19

Such a relaxing experience. I’m definitely joining!

Be
Review №20

Great as always!

Ra
Review №21

Excellent Massage! Joanie is amazing!

Se
Review №22

I love this place! Staff is always friendly, clean and relaxing atmosphere in waiting room. My masseuse is amazing and listened to everything I wanted and needed. Would definitely recommend !!

C
Review №23

Had a great 1st time experience here. the precautions they are taking made me feel pretty comfortable and my masseuse Aigner was perfect. cant wait to go back

H.
Review №24

Going back. Im a member now.

Ke
Review №25

The massage therapist that both my husband and I had were great! Definitely looking forward to going again for another service in the future!

Mi
Review №26

My massage at Elements was right up there with the best. I will continue to see Joanie as often as I can; she is an expert in deep tissue massage. Highly recommend!

ry
Review №27

Had an appointment with mark. The deep tissue work was good.

Ch
Review №28

Booked a massage for my significant other, he really enjoyed it. The staff was very sweet and friendly, the facility was clean and pleasant. They run a first time client special so check their website for pricing.

St
Review №29

The place is neat and clean and the massage started on time. Sean gave me the best massage I have ever has anywhere in the world. For 2 days I was energetic, active, pain free, and accomplished many tasks, and sleep like I havent in years. A great relief from these trying times. Calling today to book another massage with Sean. Thank you so much!!!!!

Mi
Review №30

Nicole is great! Nice atmosphere, relaxing and therapeutic!

Ra
Review №31

Exceeded all my expectations! Very clean ! The staff was friendly welcoming and knowledgeable! My therapist,Rebeka, was amazing! I would highly recommend Elements Massage Therapist!

Ba
Review №32

Tricia is professional and knowledgeable. She set me at ease from the start - it was my first professional massage. She found and worked out the tension in my shoulders and back. I had a great overall experience!

Ni
Review №33

Very relaxing and professional atmosphere. The therapists really listen to what you need and they are very intuitive. The receptionists are wonderful also. Always smiling and going the extra mile to make sure guests are happy.

La
Review №34

First massage , great experience. Mark was wonderful ! I got a same day appointment and Mark talked me through the whole process. Unfortunately for me I have more issue that a deep tissue won’t fix. However, after I get feeling better I definitely will be back !

Ga
Review №35

Awesome place and friendly associates. Aromatherapy is great too! LGBTQ friendly doesn’t hurt either.

Te
Review №36

Amazing experience! They made my first visit very comfortable and enjoyable. Would recommend

Ta
Review №37

I’ve love my membership and enjoy every time. They make sure to create a massage that fits you and your needs. They know how to add and take away pressure to make your visit the best.

Ja
Review №38

First time getting a massage. Front counter personnel was pleasant and helpful. The therapist was nice and was good at her craft. Would recommend to anyone for relief of sore muscles pains.

ky
Review №39

Paid ahead for service and then arrived at my scheduled time and they said I never had an appointment but I then was billed for the missed appointment

ma
Review №40

Disappointing. Nice atmosphere, clean environment were the pluses. A one hour massage is more like 40 minutes. They talk and talk about what theyre going to do before you undress. And when they leave the room for you to undress they take at least 5 minutes probably more to come back in the room. I made the mistake of undressing down to just my boxers but not getting under the covers. She tells me to get under the covers and leaves taking another 5 minutes to return to the room. The massage was awkward for the waist down, she acted like she didnt want to touch me, the waist up was ok she did a good job on my neck and chest but it was totally not worth it. Ill never return, this being only my third massage Ive found that the asain suspect looking parlors are much more better. Asain hands on Haywood road is definitely much much better but the atmosphere lacks yet the massage was life, also the one on north plesentburg near buckys bar b que was great massage.

Al
Review №41

Quite possibly the best massage I have ever had. I have a lot of back problems and this helped so much. We will definitely be returning. Thank you so much!

Ta
Review №42

Very warm and welcoming environment. My massage therapist Crystal was very informative about my prenatal massage, and made sure I was comfortable. Would definitely recommend.

Jo
Review №43

The staff at Elements is professional and friendly. The atmosphere is stylish and relaxing. My massage started on time and was wonderful. I recommend Elements to anyone looking for a great massage in a relaxing and therapeutic environment.

B
Review №44

Ok so I booked appointments for for a friend and I, we had spaweek.com gift cards, the salon was told in advance we had said gift cards, after driving almost 1hr to get here we were then told 15min after our appointment time they dont except that specific gift card. So then we go back into the rooms, my massage lady was very sweet and wonderful no problem with her at all. But my 90min massage was cut to a 60min massage because she had to leave early yet I was still charged for the full 90min that I didnt receive so I will NOT be returning to here! ABSOLUTELY terrible customer service from the front desk especially from Dawn! WOULD NOT RECOMMEND!

Ce
Review №45

I took my mom for her 47th birthday and she loved it.

Ro
Review №46

My daughter got a massage for my birthday, first time ever, the atmosphere was very relaxing and enjoyable. I highly recommend Marlene. I will return.

Er
Review №47

I have only positive things to say about this place. I read the reviews on here, and don’t know what people are talking about when they say they had a bad experience. The receptionist is the nicest lady ever, they make sure you’re comfortable right from the get go. My massage therapist was great. We talked about my problem areas and I kid you not, I felt so much better at the end. I’m going to continue going. Very good service.

Ma
Review №48

NICE. CAN HARDLY WAIT TO go back.

Jo
Review №49

Fantastic massage therapist, Ive tried all the other massage places in Greenville and they are by far the best

An
Review №50

Pretty disappointed. I was really excited to try my first prenatal massage and had called ahead to another Elements location to make sure that they used the belly cutouts as I really wanted to be able to lay on my stomach so my low back could be worked on. I was told that they did, but when I arrived at this location for my massage I was told they didn’t and didn’t even have them. I would think all the locations should be the same as it is a franchise. Not only that, I was called back 7 min late to my massage so I only got less than 45 min total. This pregnant woman is very disappointed.

La
Review №51

This place was wonderful. Facility was clean, relaxing and beautiful. My therapist did an amazing job. And the receptionist was so friendly and kind.

Jo
Review №52

From the front desk, to the actual massage, I had the best experience! Everyone was so kind, very informative, and genuinely cared about my experience. So glad I stumbled upon Elements, I will be returning very soon!

Sa
Review №53

Our massage was suppose to be a 55 minute session but only lasted 35 minutes. very satisfied with the massage itself. i would have given 5 stars if they wouldnt have taken 20 minutes off my session.

Mi
Review №54

Everything was great. The only change would be to add some music or a calming noise to the room. Too silent, but thats an easy fix.

Re
Review №55

The facility was very clean, the atmosphere was calm and soothing. My masseuse was very good.

Er
Review №56

Marlene is awesome! She is in tune with the client, listens, and genuinely cares about making them feel there best

Gw
Review №57

The staff is always professional and friendly, the facility is peaceful and clean, and Sylvia does an outstanding job!

Mi
Review №58

I highly recommend Elements. Very experienced massage therapists and efficient front office staff. Their hours are conducive to any work schedule including weekend hours. They always accomodated me with getting an appointment on short notice. Their therapists use massage and rehabilitative techniques that are well advanced beyond any other massage therapy Ive been to. Elements has the most affordable membership rate and does not pressure you to join or to continue membership. I thank them for helping me get back to my running after an injury. Elements is your go-to whether your intent is for sports recovery or looking for a relaxing massage.

mk
Review №59

Very disappointing and an overall strange experience. I have had numerous massages and being new to the area, I decided to try it out based on the reviews. My email said to arrive 5 minutes early (which I did) and after filling out paperwork, I finally made it back to my room 20 minutes later. The relaxation massage was supposed to be an hour long session (actual time was more like 30 minutes at best). During the massage, I was not relaxed at all because we spent most of the time talking (yes, talking instead of actual hands on about ways to help my muscles). Would I like to book another appointment? Um, hell no thanks! I wont waste anymore money here and I hope you dont either...

Fr
Review №60

Convenient to work, therapist does a fantastic job, reception staff is always very nice, helpful, and accommodating of needs. Ive experienced an increase of quality of life, mobility and function since Ive been having appointments. Im stuck at a desk all day, and if not, Im jammed into a coach class seat flying out GSP. My therapist Crystal does a great job undoing all the damage and tension that it causes.

mi
Review №61

Halfway through my massage we lost power for about 25 minutes -- during this time the woman massaging me had to leave the room for about 15 minutes to figure out some sort of light source --which was reasonable. When she came back she asked me if I had brought cash to pay her -- which was rude. Despite the interruption of my massage it was still less than the 90 minutes I had paid for (about 75 minutes plus the 15 minutes she left the room-- so more like a 60 minute massage) and I was offered no kind of discount for the time and experience lost from the power outage.

Mi
Review №62

Very professional staff members.. The massage therapist had good knowledge of my medical condition.. My massage went great !! Highly recommend to those who have medical conditions as well..

Le
Review №63

They go above and beyond. They are really pleasant and organized.

It
Review №64

As expected I was nervous about getting my first massage. Unexpectedly everyone from reception to my therapist Mark was a great surprise. Professional and knowedgable. I plan to sign up for the plan because I need this in my life!

Gl
Review №65

My massage was with Karen. I have some back issues, arthritis, etc. Karen talked with me prior to the massage to find out my needs . She provided a great massage and gave me tips afterwards for stretches to help with my back. I was so impressed I have signed up for additional massages with Karen.

Da
Review №66

Mark did such a great job ; what a fantastic massage experience.The best Ive ever had.Great atmosphere, great staff -> explicit recommendation :)

Da
Review №67

Ive probably had 100+ massages over the past few years from ~50 different therapists, and my experience with Kieya is easily in my top 5, maybe top 3.The location doesnt have any fancy bells or whistles, but the staff are very friendly, the rooms are clean, and most importantly - the massage is outstanding.Ive only encountered two therapists that have made me want to join their studio and become a member, and Keiya is now the third.If youre like me and like firm pressure with fluid strokes - and someone who actually knows how to use their fingers and hands (not just elbows and forearms) then look no further!

Gi
Review №68

Rebekah is the very best!

Et
Review №69

Marlene is so good!!! So relaxing. She helped me so much with my back pain. Highly recommend!!

Jo
Review №70

Marlene was fantastic !! 90 minute massage that took me to a place of total relaxation . I highly recommend Elements Massage and Marlene.

Su
Review №71

Mark is amazing! Do yourself a favor, and go in for a massage. Your body and mind will thank you.

Ra
Review №72

She was very sweet and careful working on areas I needed

To
Review №73

My husband and I both had massages with Joy. Best massage Ive had hands down. Comfortable relaxing and deep.

Re
Review №74

Every therapist is wonderful. I always leave feeling amazing!

Da
Review №75

Take the time from your day to visit this place and let them pamper you the way they pampered me...YOU WONT REGRET IT!

Li
Review №76

This location of Elements Massage is in a high traffic area and within a poorly planned business park. Prepare extra time getting there.I was parking and had 5 minutes before my massage when I received a call from Elements Massage canceling my appointment. Because my work schedule is inflexible and I had arranged for this specific time for scheduling my massage I was very disappointed. I asked if there was a substitute that could fill in, but there was nothing that they could offer me. I asked if there was another location I could visit and I was told it was not possible.I think more than anything I was so excited for this much needed massage that the blow of cancelling when I was so close to getting it was the worst part. The one star is for customer service, the inflexibility of their scheduling, and lack of substitute masseuses. I will re-rate them once I have experienced their massage.

Ka
Review №77

I paid for a 1 hour massage and I got a 40 min massage and a history lesson while doing so. I just wanted to relax. Felt rushed. I guess that was due to the 40 min window.

Je
Review №78

Very professional and welcoming staff. Non-intimidating and friendly in a non over-bearing way.

ri
Review №79

Worst customer service

Mi
Review №80

Best deep tissue massage from the therapists here, and I have seen a lot of different therapists prior to finding this great place. Also, the staff at the front desk is unparalleled in their professionalism and warm demeanor.

Su
Review №81

Not pleasurableBeautiful atmosphere, aromas and very welcoming but worst massage Ive ever had. Never asked about pressure ! Marlene paused too frequently checking for heart beat in the tight muscles ??? More pausing than rubbing. And when an actual knot was found she rubbed it so hard for TOO long causing bruising and raw skin...And rubbing was aggressive ON BONE. Thats not a knot !! that is a Bone!!!! Spine is bruised. Skin feels raw. Awkward techniques. Not symmetrical..Will not reccomend nor return.

Kr
Review №82

Wonderful atmosphere, friendly receptionist. Relaxing from the moment I walked in the door!

Ma
Review №83

I went here yesterday after a stressful day. I have them 2 stars because I was able to get in within an hour of requesting an appt.When I got there, it seemed nice enough. When I was in my room waiting on the masseuse to come in, I noticed how terribly dirty the room was, especially the baseboards. The room stays very dark but I could visibly see at least am inch of dust and dirt... everywhere. It made me very uneasy.The massage itself wss okay, but not anything out of the ordinary. I was extremely offended upon checkout. The front desk had a different woman who said she recommends you come back in 4 weeks and I said oh, did she?! Her response was a laugh with yeah you must have something really wrong with you.Uh... okay! Thanks! I wont be coming back. Ever.

Cl
Review №84

It was my first time today and I really love it, it was very professional and pleasant, staff was so respectful and friendly, I recommend you to go to Elements is wonderful, I feel brand new.

Mi
Review №85

Always a warm welcome and always a great massage.

Ja
Review №86

Always have had good massages there

Tr
Review №87

Mark is an amazing massage therapist!

Qu
Review №88

Great placeEveryone is very professionalRelaxing atmosphere

Te
Review №89

Relaxing environment, professional and friendly staff, wonderful massage.

Li
Review №90

Wonderful first time experience here!

FA
Review №91

Love it!!

Be
Review №92

Mark was wonderful and the staff was welcoming and professional.

Ta
Review №93

SEVICE WAS AMAZING FROM START TO FINISH

Ka
Review №94

Very rude - I would not recommend especially with the plethora of competitors in the area.

Le
Review №95

Great experience

Je
Review №96

Friendly staff and great massage!

Je
Review №97

Great experience and environment.

Jo
Review №98

Great

An
Review №99

Mark was phenomenal!

Ni
Review №100

The so-called therapist didnt perform any massage. What she did is not even light touches. She should get an office job if she is not into a hands-on work.

Information
21 Photos
100 Comments
4.5 Rating
  • Address:1025 Woodruff Rd Suite A103, Greenville, SC 29607, United States
  • Site:https://elementsmassage.com/greenville?utm_medium=yext&utm_source=gmb&y_source=1_MTU1OTg3NjItNzE1LWxvY2F0aW9uLmdvb2dsZV93ZWJzaXRlX292ZXJyaWRl
  • Phone:+1 864-249-1520
Categories
  • Massage therapist
  • Massage spa
  • Wellness center
Working hours
  • Monday:12–7pm
  • Tuesday:9am–9pm
  • Wednesday:9am–9pm
  • Thursday:9am–9pm
  • Friday:9am–9pm
  • Saturday:9am–9pm
  • Sunday:9am–7pm
Health and safety
  • Appointment required:Yes
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Planning
  • LGBTQ-friendly:Yes
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