The vets at this clinic saved my dogs life, thats a simple fact. They went absolutely above and beyond with his care and it was worth every dollar and every hour spent. Glancing at some other recent reviews, yes the wait can be very long, but thats because theyre triaging every animal that walks through their door. The first night we went there, he had his vitals taken, we waited several hours and eventually had to go home because he was stable and my partner had to wake up early for work (we dontlive terribly close). The second night I took him back because I had grown more concerned after some seeming improvements during the day. Chip ended up staying with them for emergency surgery with complications throughout the entire weekend. The vets there pulled insane hours to make sure they had two vets on hand to handle his surgery and he has passed his 2 week mark and is entirely back to his old energetic self. They were extraordinarily kind to me, explained things extremely well, and just did SO MUCH to ensure they could give him the best care possible. Every day I get to spend watching Chip be his ridiculous energetic self, I am grateful to the incredible team at this clinic.They have my full confidence and trust. The care my darling received here was top notch and while I hope to never HAVE to recommend an emergency vet, this one has my full vote. (To the staff, Chip is doing SO WELL!! Hes entirely back to his old energy levels and eating like a CHAMP.)

Super caring and very professional! My Mom’s little Toy Poodle, Corky (right) was bit by a neighbor’s dog this evening. Pitt County cleaned and treated the bite marks and prescribed antibiotics along with pain medicine. Fair and reasonable cost in addition to the $100 up front fee. We greatly appreciate your help!! If anything happened to that dog right now, I’m not sure if my Mom could handle it.If you have an emergency situation with a pet, don’t hesitate to bring them to Pitt County Emergency Clinic!

I needed to take in my chihuahua for vomiting. After fasting her at home and trying to soothe her stomach to no avail. I called first and Jessica answered and was very helpful. I arrived at 12:30 am, Hopi was taken inside within 20 minutes. Dr. Frankie came out after his assessment and gave me several options of treatment. I did choose the conservative option and was leaving the clinic just before 2 am. I was very pleased with Dr. Frankie and Jessica. It is a Emergency Clinic, so sometimes the wait time is longer due to the conditions of the patients inside. Always call first and gauge how busy they are. I believe that they do their very best for each pet. It can be difficult to wait when your own pet is sick, but remember they do triage their patients and adjust accordingly. I also feel that what I paid is/was very fair. Most importantly Hopi is much better .

Thank you. My Ella had to be let go last night. You were there for me and my family. Thank you for being so kind to us. I miss her but I know she is in a better place now.

First took my St Bernard puppy in she was sick and they treated her. The cost was almost 700. I paid it. Then she had to go to another vet in the morning which was almost 300. Now just a few days later she is worse now and they wanted 775 up front they took my card over the phone said it was denied but the bank said they got it they ran it a few more times and still said it was denied she said they only got 468 of it but still my bank says they got 775 they said they want all the money or come get your puppy. I am so mad so my son is going to get her and hes got to wait now for the other vet although they got there money they refuse to care for a puppy if a vet is like this dont waste your money on him because he really cares more about the money they your pet. Take your pet to a vet that really cares about the life of your pet ill be getting my money back as soon as my bank opens. So really go some where else where they care about your family member pets life these people really dont.

Don’t bother going here unless you have 5+ hours to kill waiting in their parking lot. No updates, no ETA, no communication, no nothing. I guess they have a monopoly on being open on weekends. Probably should just drive to Raleigh, it’ll probably save you time and get better care for your pet.

Probably the worse ever, we’ve been waiting for 2 hours now. I’ve seen 2 people pull up with their pets, and correct, they walk right in. This is preposterous, I’m guessing no one cares.

I arrived 15mins after they opened and there was only one other car in the lot. After providing the paperwork, I waited almost 4 hours and was NEVER SEEN! I watched people drive up and their dogs were seen immediately. I called numerous times and was told over and over we were next and would be seen within the next hour, and to wait. NOTHING!!!! No updates, or even a triage check. The WORST CUSTOMER SERVICE ever!!! Each time I called which was always an hour later, the receptionist talked over me to again tell me it’ll be another hour. Rude and Ridiculous, I would never recommend this place, EVER!

Horrible service. We drove an hour and 15 minutes to this “emergency” vet because they were the closest to us. My dogs eye was bleeding and I cannot describe how bad it looked. We arrived for them to come out and say it wasn’t an emergency. We waited 3 hours before they finally called her back. But while we waited they did not give her pain medicine nor did they take her into the building into the cool air. She is a Great Pyrenees so she has lots of fur. They ended up sending us home with medicine and said it was either a snake bite or cat scratch since she had a puncture wound to her eye. This all happened Saturday. Monday we brought her to a eye specialist in Cary to get a second opinion because we could tell she was still in a lot of pain. The specialist took her back right away. Turns out my dog was shot with a pellet and it went all the way through her eye into her head. Furthermore, a pair of the eye drops that they sent us home with the eye specialist said they did not carry those eye drops anymore because they cause more harm than good. The eye specialist was excellent. Unfortunately, they did have to take her left eye out. But DO NOT go here to the “emergency” vet unless you have no other choice. 0/10 recommend.

We took our 3 month old puppy here to be evaluated for an injured right hind leg due to him jumping from my grasp onto a hardwood floor. Immediately upon calling, we were told that there was an extensive wait ahead of us, and that more emergent cases would be seen ahead of us.... And there were plenty of pets that needed immediate attention. They were very nice, but one could tell that they were VERY busy, and trying to multi-task as best as they could.My husband and I are fairly new to NC; transplants from NJ. After hour procedures in NJ are very different than here. We would call our vets 24 hour hotline; they would access the severity and need(s) for our pet, recommend which emergency vet to go to and call the emergency clinic ahead of time. Even during the height of covid we were seen immediately and given updates via phone. Our 14 year old sheltie passed away on 4/11/20,after being treated for complications from a brain tumor.Again, the staff here were compassionate, professional and caring, but it seems obvious that there just isnt enough staff to handle the influx of emergencies. Also, there was no obvious place for pets to potty should the need arise. So scary as the business is right off a major road.Long story short, we left after waiting for 2 hours because my pup had a regularly scheduled check-up with our vet the next morning.I am giving this business 4 stars because the communication is somewhat lacking, and the only way we could get/give information was by clamoring at the door with everyone else.

Absolutely awful service. Brought our dog there after she was bit the other day. Initial care was poor. They didn’t drain the cut properly so the poor baby got an abscess due to their negligent care. Then, when we came back after it exploded!!!! on us they said it would be 5+ hours of waiting in the parking lot while the dog was crying and bleeding all over the place!! We asked for simply a paper towel while we waited but they REFUSED. They absolutely refused to even lift a finger because it “wasn’t her turn”. So if she’s in serious pain and in bad condition…doesn’t matter. Clearly they never heard of the word triage!! Then, after 3 hours of waiting, one of our family members (who is fully vaccinated against COVID) desperately needed to use the restroom but they said “Sorry, don’t care.” Too bad this is the only place for miles, otherwise I would say NEVER come here. NEVER expect to be seen within 3 hours of arriving, no matter how long or short the line is. Negligent care, pathetic customer service, and disgusting employees who don’t mind letting your dog bleed all over the parking lot with nothing but a “Too bad” to stop the bleeding.

Took our sick dog to this clinic yesterday and after driving over a half hour to get there we were told by staff that it would be a couple hours before they could look at our pet. 2 hours later we were told they were working on another pet which was going to take an hour and a half and then two more pets before they could see ours so from 7 pm to 9pm they saw one animal . This no class outfit is the worst veterinarian service I have ever seen and anyone living in the surrounding area of Greenville should stay away from this location. They provide no waiting area and expect you to wait in your hot car with your pet for hours on end providing no water or even bathroom facilities for humans during their long waiting period. They continue to use COVID as an excuse when everywhere else such as restaurants and stores have relaxed those restrictions. Just another case of a business that really really sucks and needs an excuse.

Be aware of this pretend to be real emergency for pets office...On June 13th our dog got hit by a car. The person who hit it dropped at Pet Emergency Clinic of Pitt County. Then I arrived to clinic to find out current condition and to see update . They kept door closed and talked outside without letting to see the dog or see any paperwork or even see the x ray. The doctor talked to me and my partner as a dog owners and told that it seems that dog had damage like hip out and damage that she cant move or stand on feet. I asked do You do operations to put hip back in place ? I was told no. So I asked that I would like to transfer dog to proper other vet clinic perhaps to do surgery and save time and drive her to Raleigh or perhaps other true emergency Vet services. The woman from pretend customer service told me to wait and she would find out. I waited and decided to leave for about an hour to take care my other business. When I come back I looked trough the locked door to remind them that I was there waiting for that answer. The woman was showing me one finger that I understood as one moment. Then I finally realized that dog was kept pretty much hostage. They never got back to me with an answer and instead set me up for arrest. I did not have cell phone on me and asked woman to help to make a call to help me with info or find out if the dog is even alive. Then I was so happy to notice police car. I was waiving and trying to report the ignorance from vet office and tremendous stress it caused me. I tried to explain that I am co owner of dog and ask for basic right to find out anything about the dog and transfer. I got arrested and charged with trespassing second degree. After arrest I asked why I was arrested and charged with that and was told by vet clinic that I was not the owner. I adopted dog from animal control that was going to put her down 6 years ago. I was caretaker, cleaner, bought her food and treats 50 %. The police told me that in this country caring and feeding for dog does not mean I was an owner. My partner claimed he never told them that I was not an owner and instructed them to talk to me. I wonder if they decided to just keep the dog drugged up in kennel till the morning as they did and gauge another $ 1300 with no explanation or price break. I truly believe that they kept her for Business gain and absolutely disregarded me or my rights. My partner never told me to leave and just suggested to go home and that I made the staff nervous. I mean when they charged $ 500 for x ray it makes customers more nervous than them... Any way Please be aware that this facility is a pretend to be real emergency like You would assume for humans. I mean like real emergencies have fully equipped surgeries, waiting rooms, ways to help animals other than just x rays and drugging them up. I would say they might put stitches and charge You few thousands but thats it. They do not have any appreciation for owners or even basic respect. I guess their motto is that pets should not go home till they go like 8 a.m . I believe this office violated my basic rights, set me up with arrest, failed to provide basic explanations or clear warning to leave but cheated me and person who hit the dog. Even rattle snakes warn before do harm or bite others but not this criminal gang of pretend vets from pretend to be Pet Emergency

My daughter and I brought our beautiful cat, Maui here who was severely injured. At the time we did not realize he had been hit by a car. The staff took good care of him and made him as comfortable as they could they tried to help him but his injuries were too severe. The staff was compassionate, patient and caring as we said goodbye to our baby. We too, had to wait a long time before we heard back from the vet but they are busy!! They are trying to save lives, and people need to remember that this is an emergency clinic. Also, it IS expensive when you take your pet to the emergency clinic. You definitely have to have to pay a pretty big deposit. This is not a free clinic, and yes, is expensive but if you love your pet then you do what you can for them. My daughter Emily, my fiancé Randy, and I would like to thank the staff very much for trying to save our precious Maui. We are happy that he didknow that we were there with him and then we could spend some time with him before we had to tell him goodbye.

This is NOT a Veterinarian EMERGENCY facility!!!! Took my cat to their facility on a Thursday night. Filled out a bunch of paper work and waited in the parking lot for over 3 hours. They charge you $100 for just “stopping by”, then hundreds more. Find a good local vet.

I took my 5 year old yorkie here for a severe cut on her eye that was bleeding like crazy. The communication was terrible. When I signed in and called they did not tell me it was going to take 4+ hours for my dog to be called back. When I found out I was shocked because it was already 9:30pm and was told it would be three more hours at least and if I didn’t get called by 12am I would have to wait even longer because they were doing a surgery. I asked if I could leave and come back because 3 hours is a long time to wait in the car with an injured dog but they said if I did so I would lose my spot in line. Needless to say I did not wait and left. Workers seemed unsympathetic and I did not feel that they even cared about the condition of my dog. Next time I will make the drive to Wilson instead, I will not go back here again.

01/16/21Last night we took my daughters 4 yr old Aussie/lab mix we named Kelly Boo in to their clinic. Due to Covid we called when we arrived and a very kind assistant took Kelly Boo back into the clinic and I went back to my car to fill our 4vpapers about Kellys health history. I called to let them know I completed the papers and put them in the bin. About 15 minutes later I got the call from my vet. Kellys prognosis was horrible and he was very compassionate and professional. He explained things completely and precisely. My daughter and I were distraught. Kellys health deteriorated so quickly. We did the only real and humane option and put her down. They allowed both my daughter and myself to come in and have some time with her and then after we said our goodbyes and how much we loved her and thanked her for being a great friend. He then came in and gave her a shot in the port he had prepared. We stayed with her while she drifted away. The staff gave us lots of time with Kelly and were so compassionate and kind. I highly recommend this facility.

My son needed advice about his pet who had been seen there before for ear infection. My son has bi polar and it was at 1am. I’m his mother so he was upset and I called. The girl was not helpful bordering on rude. She said she would get the vet to call my son. My son then called and another girl was not only rude but horribly rude and mean upsetting my son. I called and she answered. She was the rudest most unprofessional and meanest person ever. She does not ever need to work around people or pets. My son and I will file grievances with ADA on their staff including the vet who was also disrespectful. Please never take a pet here if you have options.

Our Kitty Bo, had a bloody nose and was sneezing & somewhat lethargic. Our regular vet couldn’t see him until next week. When his situation seemed to be getting worse, we made the decision to take him to the Emergency Vet. We arrived around 7:00pm and completed the paperwork, and they took him in within 45 minutes. With the COVID protocol, we were not able to accompany him inside.Within 40 minutes after the technician took him in, we received a phone call from Dr. Jones. He was so kind, comforting & thorough as he updated us. He explained all the possible scenarios & the associated treatment.We agreed with his thoughts on treatment, They treated him for an upper respiratory infection & also trimmed his nails, and within 40 minutes, Bo was in his carrier and on his way home with us!Thank you to Dr. Jones and the rest of the staff for taking such good care of our Bo Kitty, and the kindness you show us also.I hope no one has the need for an emergency vet, but if you do, I highly recommend this clinic.

It was extremely comforting to have such an excellent facility available in NENC. I took my 13 year old bichon there for treatment and she received excellent care and both vets were knowledgeable, compassionate and thorough. The staff was wonderful and went to great lengths to make sure all my questions were answered and encouraged calling to check on my sweet Sophie. In prior reviews I noticed people mentioning wait times and cost. I waited a reasonable amount of time for her to be assessed and they prioritized emergencies as they should. They are very forthcoming in the cost associated with the treatment and it is up to the owner to decide whether they want to commit to this obligation. I did not feel the cost was unreasonable based on prior experience I have had with an emergency clinic in VA with another pet. With that being said, I am so glad I took her there and thankful they could treat her with a happy outcome. If the situation arises, I am confident in being able to get great care for my pet when there are no other alternatives due to an emergency happening during nontraditional vet office hours.

Been in the car for going on 3 hours with a two week old kitten that’s having problems breathing and not eating. I completely understand that there are more severe cases but maybe try hiring more people or having someone actually come out and assess the severity. No one has come to even check on my kitten and it feels like we are constantly put on the back burner. I gave three stars at first but I’m now giving one because I don’t really know about the service since my kitten hasn’t received any service.Update: He died today. We weren’t seen (at all) and it didn’t feel fair to wait in a car any longer than what we have, so I left.

I took my dog there and checked in @6:10pm. She is an older dog that wouldn’t walk on one of her front legs since earlier that day. I called 2 times to check in to make sure I did everything correctly then 3 hours later I never heard any response, so I had to call again. They said there was an emergency they had to tend to and that “I was on the list”. I had to leave after waiting because I do not live in that area. They called me almost 6 hours later at 11:55pm to finally come in! Absolutely ridiculous.

Thanks yall for taken care of our Bella, while her normal outpatient vet was out due to health issues...

I called tonight because I was worried about my pet, and asked for pricing and options about paying. I had a couple questions as I have never been here, and wanted to get a feel for what I would be paying and the lady who answered was nothing but rude to me. She told me to just make up my mind if I was bringing him in or not, along other things. I will never bring my dog here unless I have absolutely no choice. I reccomend you do that same.

Took my collie/husky mix on Sunday morning. She was in pain and I was really scared. Due to covid restrictions, everything was handled by phone. The staff were wonderful - they listened patiently as I explained that Roxy was REALLY in pain (not like any other pet that might be there, I’m ashamed to admit). A Tech came out to the truck as soon as I had completed the paperwork. Dr. Harrington called to explain her initial thoughts and we discussed the next steps and the costs. After the xrays, Dr. Harrington called to talk about the results. We decided that Roxy should be seen at a neurological hospital immediately. The office made all of the arrangements for me, even sending the lab results and the xrays - which saved us from having them repeated. So, yes, this was an emergency. Yes, I had to follow the rules and wait my turn. Yes, I sat in my truck fearing the worst for what seemed like 18 hours (I pulled into the parking lot at 9:00 am and was leaving to drive to the hospital in Cary around 1 pm).The costs were reasonable for quality emergency care. I am pleased with the entire visit. Btw: Dr. Harrington’s prelim. diagnosis was supported by the specialty team at the hospital. Roxy is beginning 4 - 6 weeks of crate confinement.

Had to bring my cat to clinic on warm rainy night. Due to Covid precautions you can’t walk into clinic. You fill out paperwork at door. Then call and someone came and got her. The door was wet and fogged up. The lighting was terrible and had I not already had the clinics number programmed into my phone I couldn’t read the number posted on door. Need better lighting out front and believe it or not everyone doesn’t have a cell phone to call so what then. And for $500.00 she got a steroid shot and no answers. Can’t wait to take her to her routine vet later today cause it’s 3 am now.

Helpful, friendly staff. Doctor Jones really knew his stuff and was willing to answer all questions in a detailed manner. I personally thought the price was reasonable considering it is an emergency clinic. Hoping for a speedy recovery with my cat, Im glad they were there to help him! Bandit is happy too! He came home and ate wet food, seems his experience was just fine too.

Dr. Jones has been so great! My puppy has been having all sorts of tummy issues and he has been so diligent in treatment and confident with everything. I wish he could be our regular vet!

Ive never had an issue with this clinic all my experiences before were great. But today Ive been here since 2:30pm and its 9:00pm .My kitten is still inside and hasnt been seen because there are more worst off pets. How freaking worst do they have to be? They really disappointed me today.Kitty is healing. Thank you...I came back today on 6/17/2020 visit went great. I would never let one long visit ever stop me from coming here. Yall have helped me with alot of my animals and I very much appreciated all the help.

I waited 4 hours for my cat to never even be seen, when I arrived the clinic there was one car there, after we arrived about four or five cars came, they took other animals in front of my sick kitten, and when i called they said we would be put in soon so we waited another two hours and they continued to bring in dogs that were there after us. I understand that they have to take in patients that are more critical which is why i waited so long, but most of the animals they took it looked to be fine, jumping around, barking etc. while my kitten was struggling to breathe.

My family and I would like to thank Dr. Jones and his staff for taking such great care of our Golden Retriever, Sandy. Although her situation didn’t turn out how we hoped, he helped ease her pain and did what was best for her as she crossed the Rainbow Bridge. Dr. Jones is very caring and compassionate. He thoroughly explained everything and gave us options, as well as let us spend time with Sandy until she passed. I would definitely recommend Dr. Jones and the Pet Emergency Clinic.

We have had three cats over the years that had their finally resting place here. The staff has always been so compassionate and kind. Thank you for all you have done!

We are so happy with our experience with Dr. Jones and staff tonight! We were in and out quickly, price was very reasonable, and everybody was so nice. 110% recommend.

The staff was very kind to our dog Luigi. Thank you Robin, Jackie, Victory and the rest of the staff for your compassion. Thank you to Dr. Jones for saving Luigis life. The staff greeted my husband at the door, and they took Luigi right away. I had called ahead of time, and I knew Luigis condition was serious. Luigi is 9 years old, and I was afraid I was going to have to say goodbye that night on Nov 8th. Fortunately, Dr. Jones gave us a few more years with our precious dog. For that, I will be eternally grateful.

PEC is literally a life-saver! The staff is very professional and knowledgeable always providing excellent service and care for our dogs.

Being it is an emergency care clinic, the wait time, care and service were EXCELLENT! Great staff and caring exhibited. Pricing reasonable for after-hours emergency pet care. Would go there again without any qualms or reservations if the need arose. Thanks again for OUR care experience at YOUR clinic =)

We drove from Edenton at 9pm at night and W/ COVID precautions, they treated Our boxer pup from the car and via phone calls, taking her in when initial tests were negative. The staff was gentle and kind and the After hours vet was fantastic! very thorough, kind and reassuring. What a great experience to have driven this far and on a Monday night.

I have been very impressed with the exceptional care provided by this clinic. The receptionist, tech staff and vets went well above and beyond in providing great care. They did a great job of explaining things. The cost was fair given this is an emergency clinic and a really good one. It was clean and professional yet cheerful. Five stars plus all the way.

No one wants to have to take their babies into an emergency clinic but if they need to, the Pet Emergency Clinic of Pitt County is the place to go. My husband and I unfortunately have a dog that is now in the end stages of her life. In the summer of 2019, she began to have seizures-which for dogs that are older, it is often a sign of brain tumor. The staff at the Emergency Clinic was so thoughtful and caring during a time where my husband and I were not sure where to go, or what to do. Their attention and care towards our baby, and ourselves, was beyond what anyone can imagine. Periodically we will contact them for additional questions and they are always happy to help-even if it means we dont come in for a visit. No words can describe how thankful we are for the Pet Emergency Clinic of Pitt County, their doctors, and their staff.

I had to have my best friend of 10 years put to sleep, this was the only place open on a Sat. & I was afraid I would regret going somewhere we have never been but I dont. The staff was very caring & understanding. My boy was unable to move so they came right out to my truck & did the deed. They made a very difficult time alot easier. Also explained the cremation process & I like that I was able to have it all taken care of right then & there. Thank you all so very much!

Been here for 3 hours plus had I think 1 animal was before us but. My dog is having Very concerning issues and her life is possibly on the line and in YALLS hands. I’m sure if this was your Dog you would be handing the situation differently but if she is still having labored breathing then maybe JUST maybe you should consider giving her oxygen or fluids.

This place is extremely disheartening i called with an extremely sick puppy and not a lot of funds and i was told well maybe you should take out a loan. I didnt have the money they were asking to treat him for Parvo. This morning i rushed him to a vet and he passed away... 13 weeks old and i lost my son over money i am very disappointed that they could let a pet go over money.

You’re better off driving to Raleigh than waiting to get into this place...you would probably save time & frustration.

I have taken right many of my rescued babies here and will continue to do so. Dr. Jones and the staff go above and beyond to take care of all my rescues and including me if the news isnt so great. They treat the animals as if they were their own and that means a lot to me. I had to take 2 of my rescued cats 3 weeks ago and did I have to wait for awhile yes, but you know what I didnt mind not one bit. They are still open and taking care of everyones babies thru this whole pandemic. So if I have to wait awhile or so then fine cause I know they are doing everything they can. So to the staff and Dr. Jones. A Huge THANK YOU for taking amazing care of my babies and being amazing with me when the news isnt so great. Stay Safe and again Thank You for all yall do.

Our first emergency vet visit ever and even though there was a wait (Saturday night and several life and death emergencies), the staff was so kind and reassuring to everyone waiting. Dr. Jones was wonderful - very compassionate, identified our cats injury, had meds and instructions ready and we were on our way home feeling relieved and grateful that we made the visit. Thank you Dr. Jones!

This is an emergency clinic yet they ask you to sit in your car, fill out paper work, and then wait for them to call you in while your pet that is need of emergency services sits in the car with you. The whole process is a waste of time and completely unsympathetic towards pets and their families. They could at least take my pet inside and put him in a stable condition while waiting for paper work. I’m currently still sitting in the car with my kitty who is struggling to breathe on a 98 degree day hoping the air conditioning is keeping him cool. Very disappointed, especially since this is one of the only emergency vet clinics in Greenville. And I agree with the other reviews about a biased speed time/examination for cats versus dogs which is completely unprofessional.

Dr Jones is the most compassionate vet and explained our situation in great detail. We have had several experiences with the emergency vet, some ending happy and others where we had to say goodbye. Dr Jones has been with us on both sides. I highly recommend Pitt County Emergency Vet for your after hour care emergency needs.

I definitely did not have the same treatment as some of the 1 star reviewers on Google. This was one of the best vets I’ve been to including the one I regularly bring my pup to. The doctor was amazing and clearly explained my options over the phone to me as well as once I got there and they assessed my dog’s situation. The staff at the front desk were quick and super sweet. I got there at 9pm and was out by 10pm with records and a digital copy of the X-rays. Not to mention how comfortable my dog felt in this environment! It was a little pricy but you can’t expect anything less with their amazing service and availability. Loved this place!

This clinic has cared for all of my family pets with outstanding and personalized care. Whenever I have a need during out-of-clinic hours, I know exactly where I am going. Robin and Dr. Jones have provided such an excellent level of care! Thank you to all the staff of this clinic! We are forever grateful

My baby is sitting in her spot looking out the window. Now she acting normal compared to this morning. I just want to say thank you to all the staff that took care of our baby this morning. And Im so glad she is feeling better we love our baby tinkerbell🐱.Again thank yall so much.... from tinkerbell and the hill family..

Every time we go to this vet it takes entirely too long. Waited for an hour after check-in for our dog to be taken inside, and then another hour before we got a call back. Do not take your animals here. You might not get them back!

We have had to use them many times with a number of rescue pets with various health crises and conditions. We have found them to be communicative, helpful, responsive, and honest about any waits and the scope of their treatments. They consistently communicate with the vets for follow up care and further treatment. Costs, painful though they are for us, are reasonable.

Im extremely happy with this clinic. Took our elderly cat there last night after she suddenly stopped walking, moving and was breathing fast. Sadly, she did end up having to be put down, but the staff was incredible through it all. They explained every other option, didnt persuade me to seek either route, but it was simply her time. We got to hold her as they injected her and it was all so peaceful. Prices were amazing too. Exam was $100, x-ray (that he, again, didnt push on us but asked if we would like to do that because it may be able to tell him more and give us an answer) was about $165, and an euthinization without exam is usually $125, but they must have had a discount or something since we did the exam and xray first because total i came out of there at $315. Either way, I cant think these people enough for their compassion and efforts to help our sweet girl suffer no longer. I cant imagine the things these people deal with every single night, but youd never know it the way they act towards you and your pet. I pray no-one has to go here, but if your beloved pet has a medical emergency, this is certainly the place to go. ❤

Dr Parker and staff were absolutely amazing today! I truly wasn’t sure my border collie Crouton would make it! They went above and beyond with his care and keeping me informed!! Truly if it wasn’t for them he wouldn’t be here with me! I’m so grateful and so is Crouton! ❤️

First off I know service isn’t free but my Dog has a puppy stuck and can’t pass it I was turned around because being billed is not an option. My day came in labor a few days early so now I’m stuck sitting trying to figure out what to do! Thanks

When our beautiful Brittany Spaniel got into trouble during labor and was unable to deliver her pups on a Sunday, Dr. Turner quickly determined that she needed a c-section to save her and her pups. Dr. Turner and the amazing staff efficiently cared for the large number of animals waiting to be seen while preparing Moe for surgery. The entire crew mobilized to save Moe and 5 of the 6 pups, two that they had to work to resuscitate. Robin the receptionist kept me informed throughout the process and took pictures on my phone as pups were brought out. When I called my vet at 8:00 the next morning, they were already aware of our situation and had received a full report. The expertise, professionalism, compassion and excellent communication could not be beat. A HUGE thanks to Pet Emergency Clinic of Pitt County!

We had an excellent experience with this clinic. We are first time puppy parents and our little girl had an allergic reaction with some hives. The clinic is extremely clean, bright, and welcoming. The staff greeted us immediately with smiles and plenty of attention and concern. As pup parents who were freaked out, the level of care was very reassuring. We were put into a room in less than 10 minutes and seen immediately by a very friendly nurse. The doctor followed close behind. He explained, very thoroughly, the problem our pup was experiancing and how we should move forward. The pricing is VERY reasonable considering they are an emergency service. We were impressed from start to finish. I hope we don’t have to come back, but if we ever have an emergency we will be comforted knowing this clinic will take excellent care of our pup!

I am happily snuggled up to one of my beagles tonight. Last night, we were rushing him to the emergency vet in Greenville due to a snake bite. We did not see the snake, so it could have been poisonous. His eyes were glazed over, swelling of his face had begun, and he was wobbly. It was Sat. night. I am so grateful that we had the option of going to an after hours vet. Monday may have been too late. The facilities were clean, cool, comfortable and first rate. We were met by a very concerned employee, who understood that our dog was vastly important to us. She was most kind and professional. The doctor was very competent and confident in treating the snake bite. She took every precaution possible to enable a complete recovery. To have a facility, professional staff, and modern equipment after hours available to save my dog, I will gladly pay the fees.

Waited 4 hours for vet to view cat with a broken leg to fix the cats leg we could not afford and were still charged 180 for treatment though we left with the cats leg still dangling would not even give us a splint to secure the dangling broke leg!!!

They are awesome and very compassionate. They are also very patient and helpful to parents like me that call to see what to look out for if they will be ok if they took or ate something they are not supposed to. Very understanding especially for paranoid parents like me.

On Nov 6 our German Shepherd puppy was hit by a car. We took Zeus to this facility. He was taken to the back immediately because of all the blood.Dr. Parker and staff did a work up, made him comfortable the next day we went to see the surgeon.I would recommend these professionals.

I was quite worried and it was Christmas Eve. My 10 year old Chihuahua had two seizures. We had moved 3 weeks before. I called and got great phone support. We arrived and within 10 minutes she was in and being cared for. The updates, while I waited in reception, were regular. The staff was readily available. Returning home while my Dog rested there was hard. They connected with my vet in Washington NC well. We have received good support. Dr. Kevin Jones was excellent.

Our experience with Dr. Sonja Szymeczek and her team with Points East/Pet Emergency Clinic has been nothing but amazing. Dr. Sonja is extremely knowledgeable, thorough and has a wonderful bedside manner. She does an excellent job of explaining options, risks and benefits. Everyone in the office has such a caring manner. They called often to check on our pet after his surgery. They took great care of our sweet dog and he is doing very well now. I highly recommend this great team of professionals!

This is the first review I have ever written. I cannot express to you enough how horrible of an experience this place was. Do not bring your animal here!!! Turn around right now and drive to Wilson if they can make it. Their vet techs do not know how to handle injured or scared animals, and its questionable if they should handle any kind of animals. Greenville needs another 24/7 Emergency clinic. Until then, I urge you to turn around and go to Wilson.

I wouldnt have even given them one star. I had to click one in order to post. I went there after midnight because my pet was ill. I was let in and the person just walked away. An hour later she gave mes papers to fill out. She never even said hello. I waited an additional two hours for my pet to even get to the back. The techs attitude was so uncaring and cold. I asked a question and the tech gave me such an annoyed look. That I literally stopped her from continuing and took my pet and walked out.

Worst run emergency vet I’ve had to experience. Support staff was amazing. Time terribly by the physician. In 4 hours she wasn’t able to even see 4 non critical dogs.

My cat was seen at the Pitt emergency clinic yesterday. The staff was very courteous. Dr. Turner was thorough, caring and professional.

Dr. Julie Uherka-Parker is absolutely wonderful as is most of the staff. The office manager/best technician (her words) is very rude and uncaring. Too much of a story to post here, but she has no business dealing with pet owners that are already upset about their sick pets. Having to take a pet in as an emergency is stressful enough without having to deal with arrogance. Shes been given a little power and wields it well. All she could do was quote the rules, which I fully understood, but in our situation she made a calculation error and was unwilling to listen objectively. If my puppy hadnt been in need of surgery I would have picked my puppy up and taken it somewhere else as she recommended. I was told over and over how she was saving my puppys life and I should be grateful instead of arguing over a deposit amount (which by the way I had already paid a portion of). You really should consider replacing her. Rude and obnoxious both times Ive been there and not just to us. Rude to others too so it wasnt us provoking her.

Amazing staff, everyone here has always treated my fur babies with such amazing care! Special mention for Dr Jones, an amazing man and human being. Thank you to all the staff here for all that you do!

Had to go today take 1 of my babies the people were excellent ‼‼Thanks for looking out for my baby

Please Do Not bring your pet or any animal here in the case of an emergency. I had called with an emergency one morning as they claim to be an Emergency Clinic and was not even allowed to fully explain the situation before I was rudely interrupted and told no and to go find somewhere else since there are lots of places in Greenville. No apology nor an explanation which was very upsetting as this was the 3rd place I had called and had been turned away from.

Terrible vet our regular vet said our female could probably have her pups naturally but if worse came to take her to an emergency vet well her first pup she pushed got stuck was still born we rushed her to the vet we sat there for hours she started pushing again I told the vet over and over please hurry get her back for emergency c-section they acted like I did not know what I was talking about but I have been breeding and welping pups for over 7 years so in conclusion we lost total 4 pups 1rst was at homeand the other boy was at home after we brought the pups home from the c-section but cause of this terrible vet taking so long to get the momma back there and do the c-section and there were no patients there when we were sitting there for the 4 hours waiting in the patient room for them to take the pups out they procrastinated and we lost some pups😢😢😢

We have had a couple of experiences at this clinic, the first being about 3 years ago when our Brittany, Hannah, was first diagnosed with diabetes. Her blood sugar was over 500 & she was extremely ill & close to death. The staff was so wonderful & caring. They saved her life that night & gave us 3 more wonderful years with her. The most recent experience at the clinic is with our Lab, Bauer. He is currently seeing an orthopedic vet, Dr. Sonja Szymeczek,with the Points East Veterinary Specialty Hospital , within the emergency clinic. She is so kind & gentle & helping us with tendon tear in his hind leg. We are so fortunate to have such talented Veterinarians & staff in our area.

I had to take my baby girl in for an emergency, I ended up having to euthanize. The staff could not have been more kind and considerate. The front desk staff, Phoebe, the technician, the vet, all of them went above and beyond to help me through a very difficult time.

Dr. Parker was amazing. She saved my dogs life back in December and I am forever grateful. Wish I could bring them here for all of their care!

Took my little maltese into clinic early Sunday morning in respiratory distress. My husband and I were very in as much distress from worry. The staff were very understanding and had her evaluated promptly. Dr. Harrington was very reassuring and explained everything that she did and why. I would like to take this time to thank her and the staff. Sugar is completely back to normal (her usual rambunctious self). I would not hesitate to recommend your clinic.

My dog has been vomiting and has bloody diarrhea, laying here in pain. Got here around 6:30 it’s now 10:20 and still have not seen a vet. If it’s not a life threatening emergency save yourself some heartache and stay away from this hell hole.

Had a good experience unfortunately you were not able to do much for my pet.l wish you were able to give me more relevant info in order to make a decision on how to help her.Only to say you might want to go to Raleigh for more help.

Theyre extremely kind. Perfect service.

My parents were treated terribly last night when they thought their dog had a snake bite. Someone came up from the back and said they refused to see them until they paid a bill from 2015. First off, my parents pay for ALL VET VISITS when they are there. Furthermore, they have been in that very emergency office several times with other pets since then. They were then told they would have to pay interest, on a bill, that was paid in 2015. I have worked in a Fortune 500 company in collections... never in my life would i treat another human let alone an animal suffering this way. The bill wasn’t even for that much compared to the thousands of dollars spent there, and now my elderly mother is going back through paper files to prove it. Was paid and get her refund. You also didn’t even provide her with the invoice she is paying. Btw, you have every number under the sun to get a hold of them. You all are absolutely awful to have treated an emergency situation this way and should be ashamed of yourselves.

Don’t come unless money isn’t an issue. Refused to put my kittens broken leg in a temporary splint, wrap, or sling till Monday unless I paid $600 for an x-ray... if they really cared, they would have given my kittens leg some temporary protection till I could take her to a more affordable vet on Monday.

We brought my parents dog Mel Rinker in and the staff response to his emergent situation was exellent!Our vet Dr. Winston was kind,caring,very knowledgeable and able to explain in concise easy to understand language what was wrong,what was needed for his care. You could sense that Dr Wilson cares very much about his patients.His vet tech was prompt with the estimated cost which was very reasonable considering its emergency care. Thanks to the vet and rest of the staff including the very able and caring receptionist Robin who reassured us and kept us informed while waiting.Id also like to Express to other pet parents that this is an emergency animal clinic much like a regular ER for people. Its not first come first serve. Pet patients are seen in order of their emergent need. Please dont get upset with the staff because they are dealing with a more emergent need/procedure than your pet. It was very busy when we were there and Dr Winston was already in the midst of a procedure. Robin told us what was happening and was very reassuring to the pet parents who were waiting.I rate this vet emergency care/experiance 5 starsand will recommend this to family and friends.

Our outdoor cat couldnt get up the steps at 6 am; hes so furry I could tell his belly had been nearly ripped open in a cat fight but we knew he was sick. Dr Harrington and her assistant were very kindly - looked him over closely and found some blood, Took him back, shaved him down found all the lesions and cleaned and glued some pretty big wounds, gave me antibiotic and got us on our way for $150. My regular vet charges that much for going in for shots and heart worm meds. I have no complaints and was VERY satisfied. I sympathize with reviewers who were shocked at much larger bills when surgery was needed at the Emergency clinic for their pets .... BUT try taking your pet to NC State Vet school for surgery -- and be prepared to be happy if the bill is only a few thousand.

I brought my dog because she jump off the porch, my dog has a generic bone Desase.i was sacred my dog had broke a leg since she was limping and winning. When I arrived at this location 8:10pm I immediately checked in I notice 2 people arrived after me and they got helped WAY before my dog. So I asked what was taking so long, one of the nurses told me that the dogs that arrived were in a more critical condition then my dog so they have to helped them first. I totally get that but there is no reason in this world why I should be in the waiting room for 4 hours before I even get my dog weighed! Needless to say I had to leave because they were talking me that is was gonna be another hour before I get seen at this time It’s 1:48 so I decide to leave since it wasn’t gonna be until maybe 3 before they see my dog!I returned today 04-04-2019 to see if I have better luck, I have been here since 7:20pm and it is now 9:30 and they just informed me that they are gonna see another dog before mines! At this time I am starting to think this is a racial problem since there only helping Caucasian people first. I would like to think I am wrong but all the people from yesterday and today were white an I am Mexican.

I called at 3:55 am, the guy was alert, reassuring and extremely helpful. It was so wonderful to have help in the middle of the night. Thank you so much.

The vet tech, Kat, was very reassuring and helpful when I brought my rabbit in for a damaged testucal. It was 9 oclock on a weekend, and no one in beaufort county sees rabbits. They were concerned and helpful, and took excellent care of my little one over night. I even got a 3am update after the emergency neuter. They were very personal in their animal care.

My dog had surgery for a bowel obstruction. It was recommended that she be monitored through the night due to being in critical condition. We took her straight to the clinic. The doctor was very nice and explained what we should expect, etc. We were told that we would be called at any point during the night if she became worse. Upon picking her up my dog was crashing, her BP was bottoming out. The most important thing would be to have her on constant IV fluids to prevent this from happening. Well they thought it would be a good idea to take her off her fluids at some point during the night... she was progressively getting worse and we were not informed. Fortunately we have a fantastic vet that began working on her immediately and stopped her from crashing. I understand that she was in critical condition; but the lack of basic care and communication we experienced was unacceptable.

Thanks for taking great care of our Leia last night.

Just called here for my dog who swallowed chocolate (on Christmas eve). They gave me detailed instructions to make him throw up myself, and i didnt have to take him in. Awesome. Thanks so much!

Very thankful for the doctor and staff who made sure my dog was comfortable and taken care of, from the moment I called until we were sent home. While I hope I dont have any other pet emergencies anytime soon, Im happy to know there is somewhere I trust to take my critters if the need arises.

Very quick diagnosis of a bleeding splenic tumor at 10 pm on a Saturday night. Surgery went very well on my 10.5 year old german shepherd female. They saved her life and I will be forever grateful. Extremely capable staff with REAL compassion. Simply outstanding!

My dog was hit by a car. Very grateful for them. Clinic was cleaned. Staff was extremely friendly and informative. Went in sad but came out hopeful.

They are great! Very kind people and were thorough examining my cats.

It’s always devestating when your pet gets unpredictably sick, especially at the holidays. I had never been to this clinic before and I was super impressed with all the staff, the care, and the financial conscientiousness provided for my dog, Simon. Merry Christmas!

My 17 year old cat was having issues...Wonderful vets and staff. My cat is much better, thanks.

My dog swollowed a tennis ball. It was early evening. Our regular vet was closed. We rushed him to the emergency clinic. They saved his life. And evaluated him and found a heart murmur that his regular vet missed. I wish I could bring him there for his regular check ups. I love the doctor and the support staff. Thank God Greenville has an emergency clinic with a competent and caring staff or my dog would have died that night.

This was the most horrible place I’ve ever sat in!! 3hrs waiting and Our dog would have died had we not walked out and went to another place! Strong word of advise.. if you want professionals who care about you and your pet, keep driving until you get to Wilson! This place is a joke!!!

OK I am now having my 2nd bad experience with this place, 1st time my dog had been poisoned, he was treated here and died, my veterinarian checked on how he was treated and said they basically did nothing but give him fluids .now I took my cat in for sneezing and coughing, left with some antibiotics, after a couple days of getting worse I took him to my regular vet and every day he gets an IV and a shot, but I feel like it is to late. My veterinarian is treating two other cats of mine with different oral medications and they have already started to come around. This is the only place unfortunately that comes up on Google for emergency care that is local .

My husband and I have taken our epileptic dog here many times when she has a seizure that wont stop. We are so grateful that Greenville has an emergency clinic. Dr. Girard and others have saved her life on more than one occasion. Thank you all for all you do!

Friendly great people and where quick to fix my dog