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Family Smiles of Greenville
8110 Wesley St Suite 100, Greenville, TX 75402, United States
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Sa
Review №1

Great attention to detail. Friendly and informative without being condescending. I felt like they really care about me as a person, having my best dental experience possible, not like some other places that just push you through. Very fair pricing that is clear and up-front. No immediate pressure to get treatments done right now.

Sk
Review №2

A big thank you to Dr. Sauer and Shannon for extracting two of my wisdom teeth. I will be coming back her because this staff here knows what they are doing and are genuinely concerned about your comfort. And lets not forget Sylvia and Jennifer for being and incredible hygiene team. Got my teeth looking amazing and helping my gum health!

Ma
Review №3

Sylvia the hygienist always does a wonderful job on my wife Marylyn and our children. It was great to hear how she performed today for my son and how great his smile is.

Ch
Review №4

First impressions are important. Although having all of us at one was probably overwhelming, they all handled it with grace. Pleasant space.

Ra
Review №5

Wonderful experience to my children.Right here in Greenville, Tx!! Clean, Fast, Friendly Staff. Thank you for keeping my children comfortable during our visit! 45mins In & Out X-rays & Cleaning!!!

Fr
Review №6

Dentist was good. The hygienist tried to charge me hundreds of dollars for a deep teeth cleaning. It was not needed and the hygienist was rough with me when I only wanted the cleaning my insurance would pay. I’m assuming she works on commissions.

Mi
Review №7

We haven’t came to this office but a few times, and each visit the staff has made it a wonderful experience for my son. He is so terrified of the whole dental experience, but the staff is always patient, understanding, and caring to my boy and they’ve helped him during his nervousness of the whole X-ray and cleaning. The new dentist on staff was very helpful and developed a safe plan to keep my sons teeth healthy with out any type of unnecessary and invasive dental work. I couldn’t have picked a better dental office to come to.

Ka
Review №8

Theyre staff is amazing!!!! And everything is so clean and they are so professional, the receptionist Ms.Miriam is so welcoming and then the hygienist Ms.Sylvia, with her lovely and helful assistant Ms.Jennifer, cleaned me up so perfectly and recommended exactly what worked for me!!!! Im so glad I finally found the right dental office that checks all my boxes!!!!

Ri
Review №9

Outstanding service from everyone. Every question I had they answered in detail and the work performed was perfect! I definitely appreciated the smiles and professionalism with my dental experience from Family Smiles of Greenville 👍🏼

Ca
Review №10

My BEST experience at a dental office, by far! From the time I arrived, to the timeI left, did not disappoint!My visit was absolutely amazing! Kelly (Practice Manager) was highly Professional & provided Exceptional service!X-rays - were painless & comfortable! No pain, soreness at all during/after my treatment. Thank you, Kathy - the BEST Hygienist ever!!!Thanks to Dr. Jensen, and his staff - I will not be going anywhere else. You guys are AWESOME!!!

AN
Review №11

If I could do a zero star, this is what this place deserve. They have a new hygienist who is recommending treatment that are not necessary just for money! Ive been there before and the dentist never recommended deep cleaning! They did regular cleaning on me which turned out fine. The new hygienist is just money chasing! Went in for my 6 months regular cleaning, she recommended deep cleaning which I really didnt think I needed, apparently they cannot do regular cleaning on me because she diagnosed me with gum disease. First I dont have bleeding gums or red gums as she portrayed, I was there a month before why dint the dentist mention anything!! All he said is hell have someone polish off the stains. So I dont see why I cant chose to have regular cleaning. I did deep cleaning on the lower jaw which turned out too painful and not worth the money coz the stains are still there anyway, called before second appointment and categorically stated I will be doing the regular cleaning for my upper jaw. I wish they told me over the phone they will not be doing it so I didnt have to take time off from work just to be turned down!!! I would not recommend anyone for this place, they treated me so wrong!

Je
Review №12

All of the staff are super friendly, from the front desk to the dental hygienist. They also know how to cater to children and my 3 yr old loved it.

Ki
Review №13

I will recommend this place to everyone!! All of the staff were very nice easy to talk to and are willing to help. The office is decorated super cute and very very clean. The best part they are AFFORDABLE!!! I had all 4 wisdom teeth removed without insurance and it didnt break the bank.

Ro
Review №14

I was seen 2 hrs after scheduled appointment. My son had been waiting on a empty stomach for tooth extraction ( as indicated ) when we tried to pick up medications in pharmacy they where not ready. This is for the “ SURGICAL DAY” terrible coordination. The dental part they are awesome

Ne
Review №15

Oh my goodness! I have quite a bit work that needs to be done. My anxiety is through the roof when I even think about getting my teeth fixed. I was looking for someone in our plan, that used an oral sedation to help me with a severe toothache, and hopefully fix the rest of my teeth. I have so much good to say about this place. The girls that worked there were so sweet, and understanding, reassuring me I was in the best hands with Dr. Jenson. When he walked in my room, I knew I was in the right place. I am going next week to get my teeth fixed, and am so ready. I will be a regular, along with my family. Go see Family Smiles! You will not regret it. On a side note, his prices are wonderful which is an added bonus. We were extremely pleased.

Kr
Review №16

The staff was so accommodating to my needs and sat down and explicitly explained what the were going to do and why they going to do it.

Fr
Review №17

They were very kind, had my 6 month old son smiling so big and the dentist was so great with him! I will definitely recommend them to everyone. It was a great first impression!! My son has an amazing place to have his gums and teeth looked at!

Tr
Review №18

Wow, the staff, the dentist are so sweet and polite! They understand if you cant afford alot but need alot done. Ill be back there!

Q
Review №19

Staff was very friendly and they did an awesome job of explaining what was going on and what services were needed. They also did a breakdown of the price prior to doing any services and explained in detail which order services should be done for the maximum benefit of the services I was getting. I would definitely recommend them!!!!

Do
Review №20

It was different going in, and no one told us that Doctor Jenson was gone. The New doctor was good. The Hygienist though was super aggressive, not friendly and pushy. My 13 year old was almost in tears, she just had no care. We miss doctor Jenson, the new one is ok though.

Ka
Review №21

This was the best experience of anyone asked about who to take their children to I would def day family smiles. They were all so polite and understanding with my children which have sensory disorders. They were very kind when my son had a melt down truly the best dentist Ive ever been to.

Ca
Review №22

Great staff. Made me feel comfortable even though I was scared to go to the dentist. Love the doctor and the hygienist.

BR
Review №23

This is a good place for your family my kids love there dentist office 😁🤩🤩😁

Lu
Review №24

I loved this place!! Place was clean and staff was so friendly and patient. The Doc and Assistant did the best to make sure I was comfortable during my visits. They didn’t scold me for avoiding the dentist as other doc normally do. They spoke to me about what my options were and worked with me. I recommend this place 100xs Thank you!!!

Al
Review №25

Great dentist! Very great experience and friendly staff.

Jo
Review №26

Love this office! Wish they would have loved to Greenville sooner! Staff is gracious, pleasant, easy to talk too and they make sure you’re question is answered even if it’s a dumb one. I enjoy their concern when it’s needed and how they don’t pressure you into any procedures when you aren’t ready. I won’t be going to any other Dentist office!

Vi
Review №27

Awesome staff. Always worried about the patients comfort. You guys rock

Br
Review №28

Excellent and friendly staff...they take the time to explain everything!!

Ad
Review №29

Dr Jensen, his assistants and the front office staff are Amazing and very patient. They truly take the time to listen to your questions and concerns and always make you number one priority. Highly recommend this office!

Ch
Review №30

My husband hates going to the dentist. He is on his 4th appt. and they are great. They work with you for the payments, and are all nice and helpful.

sh
Review №31

The best dentist ever. No need for a long post I’m probably his most difficult patient but he knows how amazing he is!

jo
Review №32

Very quick and friendly. Dr. was extremely thorough and informative. Made me feel comfortable and relaxed. Would highly recommend visiting this office.

Su
Review №33

I had three extractions today and it didn’t hurt at all. Everyone in this office is great. I’m recuperating with no complications. Thanks to everyone who had a part in taking care of me!I find the staff to be friendly and helpful. They handled my dental problems in a professional manner and discussed different options that I had. I’ve already recommended them to a friend.Went in yesterday to start my dental treatment. All the staff was great and are concerned about their patient’s welfare. Great job on my teeth too! These guys are amazing!

Ja
Review №34

The customer service was amazing. I called because my daughters old dentist was always cancelling her appointments day of and today was the last day I was going to take that. I called them as a new patient for her, they got her in same day and treated her like royalty. The iPads in the waiting area for the little kids to play on was perfect. I highly recommend them to everyone! My daughter even said the dentist was so nice to her when she was back there.

pa
Review №35

I have never met such wonderful, friendly, welcoming people in all my 67 years. They are awesome. Will be going back from now on. Thank you so much.

Ca
Review №36

Took a little longer than usual but love love love the dentist. He’s so great with my 4 year old !

Le
Review №37

They were amazing taking care of my son

Ja
Review №38

Quick and friendly service. The new hygienist is wonderful

Ma
Review №39

I love family Smiles in Greenville Texas. They always do a great job! We get in fast, and they do a great job at explaining what needs to be done 😊

An
Review №40

Girls up front were nice and very helpful to my mother and I. Dr Jensen was nice and attentive to my mom. I love this office.

Da
Review №41

Extremely polite and professional all around the office which is extremely important in these crazy times. It’s always easy talking to the staff about my dental downfalls and I always feel appreciated. Definitely 5 stars. Thank you

Ca
Review №42

Really clean, friendly dental office. Staff was nice and doctor was knowledgeable. I felt prices were extremely fair and decent compared to other dental offices I have been with. I also liked how I could go online and make an appt. I was seen the very next day! I love it.

Ka
Review №43

Love the dentist but staff needs work.

Ca
Review №44

I cant say enough about Dr. Jensen and his staff. Very polite & caring. Always prompt to follow up with any questions I may have. Jessica always makes sure Im comfortable with my procedures, always goes above and beyond to check on me periodically. The ladies at the front desk are always very kind and courteous. Family Smiles of Greenville was the only office I could find close enough to me to do procedures during COVID-19 in a timely manner that also took my insurance. Even after my yearly allowable was met, I still travel over 2 hours (one way) to Family Smiles. Dr. Jensen sat down with me and discussed the best plan of action for meeting my immediate dental needs and also to maintain my specific needs. Im sure my requests for some of my dental work were more than the ordinary patient but the staff always facilitated them. I am very pleased with FSG and recommend them 100%.

Be
Review №45

I have been having to have my wisdom teeth extracted for the past 6 years but I had put it off because I was so scared. I finally went to Dr. Jensen to have them extracted, he assured me I would be ok an it would not hurt. I did not feel them when I had them removed. I was nervous when I walked in but he talked to me explaining everything an before I knew it he was finished. I’ve been taking my medications as prescribed an have not have any issues. Thank you Dr. Jensen and his assistants for helping me feel relaxed when I was a nervous wreck.

Li
Review №46

My husband and I have both had teeth pulled and my children visit this dentist for their annual dental exams. The staff is always super nice and my kids love going to the dentist because they know they’ll get prizes at the end of their visit. Definitely would recommend to friends and family.

Di
Review №47

Great Dentist. I had been going previously to someone in Garland. This Dentist found cavities under my bridge work. The whole crew is wonderful. They really care about you. While they were doing the work I had no pain at all. I recommend this Dentist in Greenville

St
Review №48

I had an appointment at 9:00. Got there early, like I always do for appointments. Get there, sign in and do all necessary paperwork. While at the counter, I was ask my name and one office worker ask another “did I verify her insurance”. I chime in to say yes, because I called last week. Well, she didn’t. As I sit there others after me go back for X-rays and start their process while I’m sitting and waiting. After 15 minutes I ask why. Her response “I didn’t verify your insurance, I’m sorry. I got too busy!” What!? That’s not my fault and I should not have to sit and wait for you you. I expressed I wasn’t happy about it. Well, 15 minutes later (9:30), I’m still sitting waiting to be called so I told them I will reschedule. Nope! Not goin back.

Ru
Review №49

Clean and comfortable areas with very friendly people and professional services.

He
Review №50

There staff was so kind and supportive. They sterilize with each person that enters and all concerns are answered and explained.

Kr
Review №51

They all was Amazing with my 3 year old granddaughter ... Amazing staff I was very impressed !!!

Ma
Review №52

Amazing and friendly staff, dental assistance and dentist. My kids enjoyed their cleanings and thought the TVs on the ceilings were the best thing ever.

Na
Review №53

Great place to go for all dental needs, caring, friendly staff and Dr.Jenson is great. I told all my family and friends and coworkers about Family Smiles of Greenville and they love this office too.

Li
Review №54

Awesome dentist! Everyone is so nice and caring!

Me
Review №55

Easy peasy

Ja
Review №56

Well Im disappointed in this organization. The visit, was very much of an emergency for me, & was told something different than I was given. So, its not the place for me & mine, at all.

fr
Review №57

Thank you for all the help you gave me thank the Doctor for helping me and fixing me up you guys are the best because yell care about how a person look and feel i cant wait for my work to begin i am so happy God thank Family Smiles the Doctor and the staff

Cr
Review №58

So nice and willing to make sure the kids are comfortable!

Me
Review №59

Recommended kind responsible during my procedure

Le
Review №60

First visit today with my 2 boys. Just walking through the door, they were very polite, and made it a smooth experience for me and my boys. Very nice sweet people, and very professional at what they do. Was glad to have chose Family Smiles!

Al
Review №61

Great experience !!! Professional and friendly team

Ca
Review №62

Everyone was very friendly and took care of me.

Sh
Review №63

My family goes here. Staff is very friendly & caring. They go beyond to make you feel comfortable.

Vi
Review №64

I gave Family Smiles 5 stars because they made us feel welcomed. My daughter was a little nervous to try Family Smiles out, being her first time there. But she said “that place wasn’t that bad” and that is a very good compliment from her. The staff was really nice, we didn’t have to wait that long.

Ra
Review №65

My daughter was terrified of getting caps on her teeth. By the end of the visit she was smiling and giggling. She felt no pain. Very kid friendly and kind and considerate.

La
Review №66

They do good with my kids everything they are awesome

Ca
Review №67

After a horrible experience at other dentists family smiles has taken great care of me and have been super understanding and flexible. They even offer payment plans that are in house and work with you to get your teeth taken care of. They listened to me even when I was having difficulty getting numb during my procedure and was super patient about it.

Re
Review №68

Friendly .i was very happy with my care had two teeth pulled with no pain . went back had 7 pulled no gas and still no pain really good care the best dentist. Ive ever had . price could be more clearer seems to change all the time

Br
Review №69

Awesome staff. Dr. Jensen is great with kids. He is very knowledgeable and caring. Our wait time is never long. He always takes the time to explain everything and answer any questions. All of my kids love going in. Best Dentist we have ever been to.

Gi
Review №70

Very clean and professional place. Very friendly and helpful staff. Arrived 30 mins early to appointment and we were immediately taken back to start our appointment. The Dentist we saw was very helpful and informative. Highly recommend!

Va
Review №71

Dentist was very patient with my daughter she was in a mood and was very happy about getting her bouncy balls afterwards! Thank you! 🤩

jo
Review №72

My wife said it was a great experience the staff was excellent, and the Dr was wonderful with the kids. Highly recommend!!!

He
Review №73

Everyone in the office was super nice and make you feel comfortable. They really care!

Ki
Review №74

This was the best experience I have ever had. I had 3 children in tow as they needed cleanings and the staff was wonderful! Every single person was awesome from the front desk, assistants, and dentist. They are very attentive to children. The bonus was sack lunches for long visits. In 23 years of taking children to dentist this was my best and favorite experience.

ca
Review №75

My son doesn’t do well with doctors / dentists. He is three years old, I’m so pleased with this office. We walked in everyone was very friendly and there was stuff for the kids to do. We didn’t have to wait long at all and the assistants and the dentist were very patient with him. My son left with a bunch of prizes and told he liked it. Well most definitely be coming back !

Va
Review №76

Office was clean and efficient. I was surprised you could take us right in and get all the work done in one day. I also liked the way you explained everything to us ahead of time. I was really impressed with Dr. Grantham and his assistant, Kayla.

An
Review №77

Friendly staff! Comfortable sitting area. Water offered. TV remote to pick what you want to watch. TV on wall and dealing for when you are laid back. Dentist offers work to be done same day or later. Reviews plan with you and you decide.God I picked this place.

Ma
Review №78

5 stars all the way! My husband was unable to come with me to assist in watching my 3 year old. The ladies in the office were absolutely amazing! Everyone was very polite and understanding. The dentist is amazing! Everyone was just so professional! I would highly recommend this office to anyone with kids!

H2
Review №79

I had a very good experience. Staff is super friendly and attentive. Would recommend this location to anyone looking for a great dentist and great experience.

Ro
Review №80

This is a wonderful place for your dental needs. Dr. Jensen and staff are professionals with a kind and caring bedside manner. The work Dr. Jensen does is top notch. Would encourage anyone to go see for themselves

Ka
Review №81

Today was my first time to go to Family Smiles. I hate going to the dentist and Dr. Jensen and his staff was really nice. They made me feel as comfortable as possible. I think I have found me a new dentist. Thank you Family Smiles.

La
Review №82

The Dentist is awesome. Nice friendly, quick and efficient, but his assistant is not matching his level, could be she is new and learning then in that case give her time, but she’s distracted poor skills. Then she hands me the survey and is watching me fill out so o lied

je
Review №83

Very Friendly and Explained everything in detail. With no pressure

Ge
Review №84

They are awesome I love my new SMILE. Thank you Family Smiles of. Greenville

Ca
Review №85

I m very pleased& happy with Dr.Jensen & his Staff! They er very professional & therough !!

Br
Review №86

Everyone is so welcoming and sweet! My daughter left so happy and asked when she could go back. Can’t wait for the next visit😊

Ka
Review №87

The best dental care I have ever experienced!!! Everyone is nice!! Great Dentist!!!

Ge
Review №88

Great service.

Ma
Review №89

Front desk staff was very professional and helpful . All staff & doctor were very friendly and know patience. My kids loved it ! (And they are never to thrilled about going to the dentist ) I definitely plan on keeping them as my kids primary dentist and feel very confident that I made the best decision switching to them !

Sa
Review №90

Great place! Very friendly, clean, and hospitable to kids. My daughters cant wait to go back! No dentist fear here.

La
Review №91

Its a good place to take your kids

Ab
Review №92

Wonderful experience! The dentist was great in talking with my children and treating them as individuals. Everything was really efficient and done with care.

Jo
Review №93

They were great, got me in the next day and was able to alleviate my pain. The staff and doctor are kind and caring. I would recommend them to anyone!

Ch
Review №94

Had a great first experience with my son as he’s never been before. Staff was friendly and professional and really helped feel welcome. The office isn’t cramped and they do all ages which is awesome will be back

As
Review №95

I had a apt yesterday an the staff was amazing. They care about you an really make you feel at home. The doctor was awesome he was gentle an made sure I was not hurting an that I was comfortable. They also worked with me when it came to the cost of the procedure. I would recommend them to anyone.

El
Review №96

This is my first visit for my 2 girls. They are extremely patient with kids. The dentist made sure to throughly explain to me the issue and procedures that needed attention. Highly recommend them and the staff is simply awesome.

Dy
Review №97

Very kind to you. Always have bright smiles. Very respectful and well organized. Great service. I also received a cookie today very delicious .

Ce
Review №98

I had a good expérience and they are very nice . The doctor that took my wisdom teeth out was awesome and very fast - Thank you

Cr
Review №99

Everyone is super friendly, my kids love going here...and for me with no insurance their plan is affordable and the only dentist I have found that takes payments without care credit or credit check!!!

Na
Review №100

Very nice and compassionate staff, Dr. Jensen saved me from losing a tooth and assured me it can be save after being told it was completely none repairable and working with me on payment. My dentist from this day forward.

Information
23 Photos
100 Comments
4.9 Rating
  • Address:8110 Wesley St Suite 100, Greenville, TX 75402, United States
  • Site:https://familysmilesdentist.com/locations/greenville/
  • Phone:+1 903-458-6819
Categories
  • Dentist
Working hours
  • Monday:9am–3pm
  • Tuesday:Closed
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:9am–5pm
  • Saturday:9am–5pm
  • Sunday:9am–3pm
Health and safety
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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