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Carolina Foothills Federal Credit Union
1609 E North St, Greenville, SC 29607, United States
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Ch
Review №1

We moved here from Md not quite a yr ago and been looking for a credit union, when we seen that they’re building one right near where we live I was so happy. I went online to fill out the application to become a member. When we went into one of the branches to finish our process with Nicole I was thee happiest person when we left. Nicole is the BEST consultant EVER!!! She had all the answers to our questions and was one of thee most pleasant person in this entire world! I’m so happy to become a member and really glad we made the choice to apply ☺️

Go
Review №2

If I could give ten stars to this crew I would! They are outstanding and have gone over and above it n helping me! I am so blessed in so many ways. Thank you, thank you, thank you!!!!

Ha
Review №3

The tellers at Carolina Foothills Federal Credit Union are always expedient, friendly, and professional. Whenever I go there Im greeted with a smile and cannot help but to return one. Keep up the good work, and thank you for all that yall do.

Ke
Review №4

I have been with Carolina foothills federal credit union for almost 5 yrs. The staff is amazing there. And there isnt enough good words in the dictionary to describe their managerGrace she always respond in a timely manner an always show concern about whatever situation you have.

De
Review №5

EVERY time we deal with the staff at CFFCU we are amazed at how efficient, professional, friendly, prompt, and courteous they are to us and in handling whatever business we needed to have taken care of. They meet or exceed our business needs every single time without fail. This is why we credit union.

Tr
Review №6

I have been with this bank since I was 12. So it has been 30 years!! Wow!!! But always very polite, ready to help, telling me of new services offered, and even things that is free to the clients that we didn’t know about. I love my bank!!

Ge
Review №7

I was in the East North Street branch yesterday and spoke with Nicole and, as always, received excellent service. I and the rest of your customers are blessed to have your staff helping us.

He
Review №8

Lidie Poteat at the East North St. branch was so helpful and nice when we opened our account with her. When I had questions a few days later, she remembered me and helped me quickly and easily. I highly recommend opening an account at Carolina Foothills Federal Credit Union!!

Ir
Review №9

They were very helpful and kind. Always made sure I got everything I needed and are great as established relationships!

Jo
Review №10

I love my bank. They are always friendly. I love that they always give me options that work for me. Lidie was great!

Br
Review №11

Nicole is always so sweet, kind, & very enthusiastic when conversing! I appreciate her service!

Li
Review №12

They help in every way they possibly can I love this bank Ive been apart of it since I was in high school

We
Review №13

I’ve been with CFFCU since high school (I’m now in my 40s…) always stellar service! They are proactive, helpful, and friendly. I’d recommend them to anyone.

pa
Review №14

The staff at the East North St branch are the best! Always helpful and polite.

Sy
Review №15

Super great people and can’t beat the loan interest and support

Co
Review №16

Love Carolina FFCU East North st branch. The entire work staff deserves a 10 star ⭐️ review!!!!

Pa
Review №17

I’m very happy I called Carolina Foothills Federal Credit Union. The warm atmosphere and personal care shows through all their employees. Their rates are excellent, their follow up is fast, thorough and overall ... the bank is a breath of fresh air. Highly recommended!

Am
Review №18

Everyone was helpful and answered all my questions. It was the best banking experience.

Do
Review №19

Great Personalities and enthusiasm from everyone working at the E. North St. location!

Au
Review №20

Carolina Foothills Credit Union answer all my questions & they was very helpful. I would definitely recommend them to anyone I know!!! If you guys looking for a great Credit Union than Carolina Foothills is the way to go!!!!!!❤️

Co
Review №21

I started my account with my grandmother and foothills worker they are respectful and helpful

Tu
Review №22

Employees here are always polite and professional. Lidia is awesome; very courteous and extremely helpful. I love my CFCU😍

Ch
Review №23

MS NICOLE AND MS LIDY were excellent in explaining how their services were and made me feel as though I had been a member for along time Kudos for your warm heartfelt welcome

Ja
Review №24

Nicole Mitchell helped us out so much today and our experience with her was amazing!!

Ju
Review №25

Great customer service, really nice people

Me
Review №26

Wonderful customer service 🥰 thanks Oscar!

te
Review №27

Great customer service nicole was very helpful

Fr
Review №28

Very thorough and helpful, great communication and explanation of loan, Lidia was awesome to work with she was very patient with my daughter and I, she’s an asset to your company

Ke
Review №29

Very detailed and easy to setup via text

Ia
Review №30

I was very easy to set up my account. I was able to handle everything over zoom. I am so excited for my future with the Carolina Foothills Federal Credit Union.

Ju
Review №31

I have been banking here for over 20 years now and my family even longer. Since this last change this bank has went downhill fast. They tellers are rude and uncaring. You cant call the branches without being in a 2 hour hold loop even if you have an emergency with your debt card. A credit union is suppose to be friendly and get to know their customer and for years it was like that. Now at at all. And this goes for both branches in Greenville.

Ma
Review №32

I WOULD GIVE MORE THAN 5 STARS IF I COULD FOR SO MANY REASONS!FIRST, I WOULD LIKE TO THANK(MRS. LIDIE POTEAT)Financial Solutions Advisor, atthe East North Street branch.Mrs. Poteat went above and beyond in helping me set up a,Peek Performance Checking Account and a Savings Account.Mrs. Poteat made sure that I knew everything about my checking and savings account.She was professional, courteous and genuinely kind. You are extremely lucky if you find good customer. I truly received outstanding Customer Service.I always leave reviews. Theres two reasons why! First I hope that Mrs.Poteat gets recognized for what a wonderful job shes doing. Second is for when people are reading reviews trying to find a financial institution they get a genuine review! This is not a financial institution that treats you like a number but a person. That is so rare. You actually get to speak to a human. Mrs. Poteat, was so kind and respectful everytime I called with a question. She happily answered it with no problem.I was so surprised at all the services that Carolina Foothills Federal Credit Union offers. They have Accounts you can open for your teenager son/daughter when they start their first job. They have the Christmas Club! I thought that was done and gone! I was so shocked! They offer so many different financial services!You will definitely be pleased!

An
Review №33

I cannot say enough about how much I enjoy doing business with The East North Street Credit Union. They are so personable and care about us as people, not just customers. They go out of their way to help and meet our needs. Grace has always gone above and beyond to help us. I would highly recommend them to anyone looking for a wonderful place to bank. It is like being part of a family.

La
Review №34

The app is old and almost useless. They dont have call waiting so everytime you call about a problem... Which will be often you will be sent to voicemail. You wouldnt think it would be so hard to use a checking account but it really is inconvenient. They dont have zelle or any other virtual payshare association. There literally arent any perks to this bank except that its a credit union so they do shares. Not great for any tech/ mobile savvy person.

Pa
Review №35

So far I’ve had a very positive experience with Lidie at the North Greenville branch. She’s been readily available for me and takes her time answering all my questions. I’m new to credit unions and she was very thorough with helping me understand the differences between them and a bank.

Va
Review №36

Grant Pauley is an amazing representative. He explains everything and helps you understand exactly what you’re signing up for. He is very prompt, polite and helpful.

Ja
Review №37

Always on point, very nice and so helpful!!

Ap
Review №38

Very good service. Everyone I have spoke with has been super nice! I’m excited to build a relationship with the credit union.

Ke
Review №39

I had a great experience! The people there are so personable and the service was just excellent! They definitely wanted to make sure that all of my banking needs were met!

mi
Review №40

Always fast and efficient!!

Jo
Review №41

Prompt service and very friendly. Im pleased I choose this federal credit union.

Sh
Review №42

We left the big banks about 6 years ago. The entire staff at Carolina Foothills on E North has always been absolutely top notch. Special shout out to Grace! Shes a great leader of an amazing team.

Ja
Review №43

Nicole was very helpful and friendly!!

Su
Review №44

I was a transplant from another city looking for a user friendly local bank. Found CFFCU!! I was warmly greeted by the staff at the East North Street location and was made to feel like a valued customer on day 1. Since that first day I have never had a bad experience. Staff has always been friendly and professional. Alex was great in assisting me when I decided to refinance an autoi loan. Got a great rate and all the paperwork was processed in less than 1/2 day. I could not be happier with the service or the staff at this location. Highly recommend them.

Mi
Review №45

Met Lidie today to open account. She was professional and gave me a lot of information on their services. I look forward to a long banking relationship with this Credit Union

Ta
Review №46

I have banked with this branch since I was a senior in high school and I couldn’t be more thankful for every face I’ve had the pleasure of working with in the entire office! I’ve never had any issues from anyone. They’ve been extremely helping, always educating me on what to do next and what I could do better, working with me constantly and I am extremely thankful for such a great experience. I wouldn’t change banks for anything will always be my number one choice!!

Jo
Review №47

Grace is the best. She was very helpful.

Tr
Review №48

Very friendly and professional. The branch Manager made us feel like members instead of customers. I highly recommend this credit union!!!! Wish I could give 10 stars!

de
Review №49

Awesome experience at Carolina Foothills Federal Credit Union today. Everyone so polite and welcoming and Lidie made the process painless. I would highly recommend CFFCU For anyone. All my questions answered and explained and the final outcome was a positive one . It was great doing business with your facility!! Thank you So much.

Me
Review №50

I cannot thank Regina and her team enough for all the help they have done for me. 100% satisfaction!! These folks go above and beyond and have exceeded my expectations. Friendly, professional, responsive, and hard workers. They all deserve a raise and praise for their efforts. Highly recommended!! God bless you all. What a huge asset to your organization!

Ta
Review №51

Super friendly and informative! I worked with Alexandria and it felt like I was talking with one of the girls 💁🏾‍♀️ I’m doing their credit builder loan and soon I’m going to be working with a partner company of there’s to help pay off some debts while building my credit :) a great decision on my part for deciding to open an account!

Ja
Review №52

Definitely the easiest application process I have ever used. Everyone I have spoken to has. Even very friendly.

Bo
Review №53

Always a great experience. The bank employees are always friendly & glad to help. I appreciate each and everyone of them and their outstanding level of professionalism!Robert Pruitt

Ke
Review №54

I know with this pandemic it is very difficult to go into buildings and handle business, but Carolina Foothills made it a very easy process for me . They were quick in getting all my account information together and she stayed in contact with me letting me know her every step . I would definitely recommend them to others !!

Na
Review №55

I have been a member of the credit union for 20+ years. They are ALWAYS helpful when I need assistance. They are a friendly group that actually know me when I stop by. I appreciate that!

Ya
Review №56

Great experience all around!!!

Qu
Review №57

The branch on E North street is amazing but the company as a whole is not. Their company motto is creating relationships, but when you really look at it this is not correct. I tried to renew my loan based off creating a relationship which Ive been with them for 6 years now. 100k going through this bank a year but the denied my loan for 2k while I currently have a loan for 1500 which Ive never missed a payment on and pay on time. I only wanted them the renew my loan and take me up 500. Everytime Ive worked with Grace I got approved because she did whatever she could to help, but since they have changed their process the loan process has been impersonal.she made sure to let them know that Ive created a relationship and my credit may not be great but I have made sure to pay them. Therefore they look at the current relationship not just my past credit history. Again the East North St branch is great but company as whole sucks.

to
Review №58

We have been members of CFFCU for more than thirty years. We have always been treated with utmost respect and kindness. They have been our primary bank for checking, savings, and several low interest loans. This is a first class organization who understands that they are there to serve us, not the other way around.

Br
Review №59

Lidie went above and beyond helping me open a new account there while also explaining all of my future options on auto/personal loans. A+++ Thanks once again!

Je
Review №60

Carolina Foothills Federal Credit Union went above and beyond when assisting with my new car loan. I was reviewed and approved within 10 minutes. Angela C. had the payoff prepared, emailed over with all loan docs for e-sign, and hand delivered the check same day to the dealership. Amazing customer service! Thank you Angela C. and Carolina Foothills Federal Credit Union for taking such good care of me so quickly. You all rock!!

ky
Review №61

Great place to bank

Pu
Review №62

The East North Street Location is a well oiled machine that gets you in and gets you out and always with a smile. The entire staff is very professional, kind and courteous! I appreciate them so much!

SA
Review №63

My familys been members for years here. Grace Siminelli is always so helpful & caring. Because of this 5 star treatment, my son has now opened an account!Thank you for the personal feeling.

Ty
Review №64

Carolina foothills federal credit Union and their entire staff have been awesome. Once I switch to Carolina foothills for my loans automotive and personal I have had no issues and the best interest rate of any other bank. Getting the loan was easy and I was able to sign off via email signature. Couldnt ask for More

La
Review №65

I couldnt have asked for better service .It was awesome !

Sa
Review №66

My experience with Carolina Foothills Federal Union was perfect? They were very helpful and nice.

To
Review №67

Personalized customer service, knowledge, and professionalism. I have never had a negative experience. Great people, convenient location, and excellent service.

Es
Review №68

Everyone in the branch is so nice and attentive! They make sure i am taken care of. I never had any problems with getting any issues resolved.

Ka
Review №69

Carolina Foothills is the best bank that Ive ever had! They are always nice and the customer service is amazing! They go above and beyond to help me with any problem that I may have. I highly recommend them to anyone and Ive had several family members switch to them as well. Go see the ladies at the spartanburg branch if you need anything.

Jo
Review №70

Always fast, helpful, friendly service. 100% recommended them for ALL BANKING OR LOAN NEEDS🙏🏻

Jo
Review №71

Excellent experience. 10/10

Su
Review №72

I have been going to this branch for years and have never once had anything but a fast and pleasant experience. Everyone is consistently very efficient and friendly.

mi
Review №73

When I first joined CFFCU banks were asking so many questions it was hard to borrow money.At CFFCU they make it simple.They know my name and money is put in my account while I am at the branch office.They treat me like a valued customer.Would not bank anywhere else

Je
Review №74

I worked in the federal credit union for a while, it was great! I currently still have an account there and Ive had no problems whatsoever. I definitely recommend it to those who are starting up their credit, they helped me out so much. Great people to work with!

Ca
Review №75

I love CFCU! Everyone there is always so helpful and nice!

El
Review №76

Professional and helpful staff. Always a pleasure doing business with them.

Ro
Review №77

I have been dealing with this credit union for years. The employees there are the nicest people I like doing business with.

Ta
Review №78

Very helpful, patient, and understanding.

Do
Review №79

Great staff, very friendly and helpful. They are a GREAT Credit Union.

Da
Review №80

Been a member since the early 80s, always helpful and always courteous.

Ma
Review №81

Super friendly and attentive staff. Especially the young lady who worked with me, Brandee I believe her same was. Shes the best. Thank you so much Carolina Foothills Federal Credit Union.

Je
Review №82

Every time I call into the call center I have a great experience. Brandee was very helpful with answering my questions about online banking.

Ju
Review №83

Amazing customer service from regina!!! Would give 100 stars and will always be my recommendation to anyone

Vi
Review №84

I’ve always had excellent service at CFFCU. Today, Teresa was able to help me with questions I had about my accounts by using text messaging, and that was very convenient for me. She was knowledgeable, fast and patient. Thanks, CFFCU!

Am
Review №85

Always happy with the service. I love the convenience of using mobile deposit.

De
Review №86

Carolina Foothills is the best. Never had a bad experience.

Ta
Review №87

Very helpful took time to help me with all my needs

Gi
Review №88

Used the text function to help with signing on to online banking. So simple and I was able to sign on promptly!

Mi
Review №89

They are great at getting the job done fast and helping you if u don’t understand some of the paperwork I’ve had almost all my loans with CFCU couldn’t ask for a better bank

Ja
Review №90

Love banking here! Excellent customer service 👍

Aa
Review №91

Representative was very helpful and explained everything I had questions about !

Gr
Review №92

Very nice and opened an account very fast.

Kr
Review №93

Love this bank also the workers. They help me with my banking needs

St
Review №94

Great for Shared Banking, just fill a form and give them your check and ID Boom deposited.

Sh
Review №95

Nice and clean, good service and employees

Ke
Review №96

Great service, got a loan processed quickly and efficiently

Da
Review №97

Stone Age technology. Inconvenient hours, hard to set up basic payment, everything needs to be done in person, online options are so ineffective they shouldnt exist, phone access is pointless, service has been rude and promotions werent honored.

La
Review №98

Best customer service around!

Fr
Review №99

Always kind, courteous and prompt.

AK
Review №100

Awesome Ladies Alisha n Grace very helpful

Information
35 Photos
100 Comments
4.9 Rating
  • Address:1609 E North St, Greenville, SC 29607, United States
  • Site:https://www.carolinafoothillsfcu.coop/
  • Phone:+1 800-922-4403
Categories
  • Credit union
  • ATM
  • Bank
  • Financial consultant
  • Loan agency
  • Mortgage lender
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:8am–6pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9am–5pm
  • Sunday:9am–5pm
Service options
  • Drive-through:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
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