Opened an account just so that I could open accounts for my kids. Deposited the initial amount. Never use my account. Only occasionally deposit money in the kids accounts. Went in today because I have not been able to login online to my accounts in a few months. Was told my accounts were closed because they were dormant and was being charged monthly fees due to dormancy. I never saw these fees because I was only getting online statements. Which means I did not get emails for my statements but had to login to my account to see the statements. Needless to say I will be closing my kids accounts tomorrow and using a bank that actually communicates with their customers.

This is a wonderful credit union, they are very family oriented and helpful! I have been with them for over 5 years. Everyone is very kind and professional and I would highly recommend them to all my friends and family!

Take your business elsewhere they sued me for $2210

Thieves & liars. I’m guessing that this bank isn’t doing too well right now considering the fact that they stole $225.00 from me. I’m an individual, they are a corporation. Based off their actions, they can’t be doing well right now as a business.

Reading some of the other reviews and I’m so confused.. I’ve been a member with MTC for years and have never not even once had an issue. I’ve taken out 2 loans with the help of Kaci M, who I might add is phenomenal at what she does, and never had any problems making payments, contacting the girls at the Verdae branch, expressing concerns, nothing. They are so on top of things, they are great at what they do, and I certainly will never bank anywhere else. I previously banked with 2 major, popular banks and left both of them to use MTC only because it is the best. These girls are so great it’s hard for me to believe anyone ever had a problem.

Weve been members for decades and have only had positive experiences.

All of the branches are amazing. I opened my account at the age of 15 and will never move it. I worked here through college, and based on how passionate the leadership is about the members, I will always do my banking here!

This is by far the worst 2 years of banking I have ever endured!! I dont know why I let it go on as long as I did! Automatic payment for my loan was not being taken out as contracted and then being charged late fees for this issue! I received calls after my due date saying my payment was late! Then when I would try to make a call to this bank I would always have to leave a message and have to wait 3 days for a return call. I would call any number for this bank and not get a live person on the other end, always a voicemail system (reached a live person 1 time in 2 years)When I would finally get through to someone they would ask could you hold on for just a secondI would be on hold for over 20 MINUTES, AND THEN GET HUNG UP ON!!! THE WORST BANK EVER!!! I WOULD PICKET THIS PLACE IF I HAD THE TIME!!!! THE WORST CREDIT UNION EVER!!! THE MERE FACT THAT THEY ARE STILL IN BUSINESS IS UNBELIEVABLE!!!THE LACK OF CUSTOMER SERVICE (FOR LACK OF A MORE FITTING WORD) SUCKS!!!So inconsiderate and rude!!!!!PLEASE DONT EVEN GIVE THIS BUSINESS THE CHANCE TO DO TO YOU WHAT I HAVE HAD DONE TO ME!!!

The worst customer service the manger is racist wanted to put a 5 day hold on a check because it came from a loan company she ask why did I have it where did I get from what do I need it for. Deposit are available until 9am on pay day .

Awesome been with you over 30 yearsMaybe over 35 but I love Debbie at the Spartanburg branch she is amazing!!!!!

Really hate this bank never answer the phone half the time don’t call back takes month or more to get answer when you try to get loan or refinance

Horrible