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Frisco Family Orthodontics
2440 Timber Ridge Dr #106, Frisco, TX 75034, United States
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Da
Review №1

Frisco Family Orthodontics is fantastic. Dr. Prasad has a warm intelligence and calm demeanor that really helped our boys get comfortable with the process of getting braces. Carmen is a master of organization and flexibility and always such a huge help with scheduling and any questions along the way. Highly recommended!

Ij
Review №2

Dr. Prasad and her staff have looked after 3 of our kids for their orthodontic needs. I have to say that she/they are the very best. She is thorough, supportive, reassuring while providing every necessary information you need. She doesnt just care about her direct patients, but their families and other aspects of their lives. We see her and her staff, especially Carmen as family friends. We love her and will always recommend her to our friends and families. Thank you!

T
Review №3

Just finished my adult orthodontic treatment and I am very satisfied.Dr. Prasad is very thorough, professional, kind, humble, and patient. I shopped through 4-5 doctors prior to choosing Dr. Prasad. Shes not commercially inclined as a lot of doctors these days. She does not push for unnecessary/aggressive procedures and will recommend the best actions for your dental needs. I highly recommend her.

Sh
Review №4

Dr. Prasad and her team did an amazing job with my sons orthodontic treatment. They made my son very comfortable throughout the course of the treatment. They were always very kind, respectful and worked with our schedules if we needed to make adjustments to our pre-scheduled appointments. We are very pleased with the result and highly recommend Frisco Family Orthodontics. Youll be glad that you chose them for your / your childs orthodontic care.

Sr
Review №5

Just finished my second kids braces, start to finish great experience!! Delayed by a week to get his braces off because Carmen asked if we could move the appointment to accommodate graduating student, thought that was nice of them to do that. Good job dr prasad and team.

Tr
Review №6

These guys did my orthodontic treatment and I could not recommend them more. Dr. Prasad is kind and caring and she really builds a relationship with every kid. Youre not going to feel like you just go in, get your teeth fixed, and get out. She and everyone else in the practice really care- all the way from the consultation to getting them off and getting your retainers. Send your kid to this place and not anywhere else for their braces!!!!

An
Review №7

My 9 year old kids lower jaw teeth were misaligned. Doctor Prasad and her team worked well and my kids teeth are aligned after taking the treatment. Overall the experience was good!

Ma
Review №8

Best Orthodontist Ever!Healthcare decisions are some of the most difficult choices to make. Finding the best provider for individual needs can be challenging. Fortunately, if one is looking for an orthodontist in the DFW area the choice is clear. Dr. Neelu Prasad is a highly skilled, compassionate, and caring orthodontist with all of the professional accolades one would ever desire of a provider. Dr. Prasad graduated from the Harvard School of Dental Medicine with a residency in Orthodontics and Dentofacial Orthopedics. Dr Prasad is board certified by the American Board of Orthodontics. Her credentials brought me into her office. Her comprehensive exam with thorough treatment plan made me start orthodontic care. Dr. Prasad’s kindheartedness, attention to detail, and down-to-earth chairside manner are what made me a patient for life. She is always available after treatment is completed if a follow-up appointment is needed or a question comes up. I have recommended Dr. Prasad to many others – including family and friends. In my opinion, Dr. Prasad is the best orthodontist ever! If you are looking for orthodontia for you or your family, you have found the best in Dr. Prasad. The staff at Frisco Family Orthodontics is wonderful as well. You will be cared for like family. Thank you, Dr. Prasad and team, for making my smile beautiful and for taking such good care of my healthcare needs.

Sa
Review №9

Doctor and the staff are not that great as they used to be. My son got his treatment twice with the doctor. First treatment when he was 11-13 years old and second treatment when he was 16-18. First treatment experience was fantastic when the facility was on Legacy Drive. Both Doctor and staff were very Patient oriented. Second treatment was at the new facility on timber ridge and we noticed a marked difference in attitude of both doctor and also the staff. Staff were not accommodative at all for any change of appointment. My son was a graduating senior and his awards ceremony was scheduled on the same day/time as was his appointment with the doctor. We called in to see if we can schedule it for a later time that day or any other day with in that week, Carmen who works at front desk essentially told us either its now or a month later. So, our son had to miss his award ceremony for the appointment. There were times when my son had to go in again after the appointment to get the braces adjusted because the dental assistant that has adjusted in the first place didnt do it well. Such follow-up visits could have been avoided if the doctor checks to see if the assistant did it properly or not. But, doctor doesnt check it and off you go only to find out next day that it is painful and you have to go in again to get it adjusted. Due to Covid protocols, parents are not allowed inside the facility, which is understandable. However, in the last one year since covid started, not even once Doctor called us to give updates on his treatment. A courtesy call after each visit could have been great. I am giving 3 stars even after the above feedback as we are happy with the end result. The facility could have been a 5 star if not for the above issues.

Ed
Review №10

Dr. Prasad is a seasoned professional and provided wonderful results for our boys. Their beaming confident smiles are the the best testimonial!

Sh
Review №11

My daughter and son hot all there teeth fixed very quickly so I think this place is the best

Ca
Review №12

We have had a great experience with Dr. Prasad and her team. Very professional and personable and always on time! We have never waited for more than a couple of minutes for our appointment. My oldest just finished and has a beautiful smile. Two more to go!

La
Review №13

Dr. Prasad and Team are very friendly with kids and very professional. My son and daughter had a great experience.

Me
Review №14

Dr. Prasad and her staff are amazing. Always friendly and professional. Very good with kids and parents alike. I will recommend this doctor to friends and family.

Ru
Review №15

Dr. Prasad and her team are very friendly yet professional and they take care of your child’s all orthodontic needs. Dr. Prasad patiently responds to all questions. Both my kids are her patients and they enjoy visiting her office. These people know what they are doing. I highly recommend Frisco Family Orthodontics.

K.
Review №16

Dr. Prasad is a terrific orthodontist. She treated both of my sons for difficult bite issues. She patiently answered all of our questions regarding treatment plans and helped us to select a doctor on our insurance for the surgical portion of treatment. My sons were in college during their treatment and the office has been wonderful working in their appointments. They are very happy with their results.

Kr
Review №17

Dr. Prasad is a nice and amazing doctor. Along side, she is very friendly with kids. The staff is also very welcoming and kind. We had a good treatment for my sons overbite and I am very satisfied with the result.

AN
Review №18

The staff is so kind and welcoming. They are very patient and calm with the kiddos. Dr. Prasad sincerely loves her job and the patients. She knows the kids individually and keeps up with more than just their orthodontic work.

Ra
Review №19

After 4 yrs of a strong and trusted relationship with Dr. Prasad, our son has finally walked out of the clinic with a bright and confident smile. She has done such a wonderful job with him and patiently worked through with all challenges his teeth have presented. Front office works with you around school and does a great job in accommodating sudden bracket popped out situations. I would happily recommend Dr. Prasad of Frisco Family Orthodontics to anyone looking for a highly qualified and wonderful Orthodontist.

Ra
Review №20

Dr.Neelu and her team have been nothing but amazing throughout the braces treatment for our kid. They take a holistic view of the patients state and tailor the right treatment end to end. CARE and COMFORT are written all over at each visit. Thanks to the team for creating great smiles!

Pr
Review №21

I have known Dr Prasad for a long time and she has treated both my kids . Apart from being the best, she is absolutely a humble and most kind person. I know of at least one patient that travelled from out of state just to get treatment from her . My kids loved going to her for treatment. She is so patient with kids .I highly recommend her services to any one in a heartbeat!! Keep it up Dr Prasad!

kr
Review №22

My son is receiving treatment from Dr.Prasad for 3 years now and is extremely satisfied. She gives a lot of attention and makes sure that her instructions are followed by the kids! Everyone in her office is courteous and knowledgeable.Our family is extremely pleased with the outcome and highly recommend her.

Ve
Review №23

Dr. Prasad did a fantastic job on my daughters teeth. She was there for about a year and a half and we left happy with her perfect smile. Dr. Prasad is very patient, kind, and so helpful. We highly recommend this office!

V
Review №24

Dr Neelu Prasad is amazing. She pays great attention.

An
Review №25

Dr. Prasad is amazing. She pays great attention. Her team takes good care. Carmen front desk in charge is very helpful.

Ge
Review №26

My son Ethan has been a patient of Dr. Prasad for many years. We have been extremely pleased with the care and professionalism of the entire staff. We consulted with several well known area doctors before deciding to go with Dr. Prasad. Side note: She is certainly well credentialed, but I think the way she related directly to my little patient was the thing that won me over. My son felt the most comfortable in her presence and she took the time to explain the procedures to to him and to me. I am happy we took the time to consult with others as it made me more comfortable with my choice. Several years later I can not imagine trusting any other area doctor with my sons orthodontics. We have been very pleased with our results and the office care. PS Carmen the office manager and scheduler is amazing !! I did not mention the nice office and amenities as this isnt what I care about when choosing a doctor. However the office is clean, serene and has all the usual parent and child amenities to keep you comfortable while you wait.

Ve
Review №27

As an adult I was very apprehensive about orthodontic treatment. However Dr. Prasad took the extra effort to obtain my dental records and coordinate my treatment with my dentist. She took the time to explain every step of the process and her knowledge in the subject is amazing. She was very patient and answered all my questions in detail. Her staff is very friendly and warm. Her attention to detail has resulted in an amazing smile. I recommend that you go get a complimentary consultation so that you experience the same quality, care and warmth that I did.

An
Review №28

We love Dr. Prasad and her staff. The are so nice and easy to work with. I would highly recommend their services.

La
Review №29

Dr Prasad is amazing. She is so gentle and knowledgeable Orthodontist . She make sure all her patients are happy. I being dentist and her patient can say, she is awesome. Surely would recommend her.

Mo
Review №30

Both of my daughters were treated by Dr. Prasad and her awesome staff. Dr. Prasad is the best. Not only an excellent orthodontist but such a nice person as well. Her bedside (chairside?) manner is wonderful. I love how she interacts directly with my kids, always listening to them and patiently explaining things. My girls both have beautiful, perfect smiles now. Thank you Dr. Prasad.

De
Review №31

I am so thankful that my parents made the decision to take me to see an orthodontist when I was a teenager. Having a nice smile made all of the difference in my confidence. That is why I thought it was important to take my own children to see an orthodontist when it was recommended by our childrens dentist. But, my only concern was around the fact that both of my children were pretty fearful of dentist/doctors and fairly young at the time. So, it was important for me to find an Orthodontist that would work well with my children. And, Dr. Prasad was absolutely the best Orthodontist for them. There were times (with both of my children) where they literally had panic attacks in the office. Dr. Prasad was so very patient and helped them with their fears. She spent time talking with them and at times just gave them the space they needed. I have a complicated work schedule and they have always been flexible with the scheduling of visits, I highly recommend Dr. Prasad!!

ib
Review №32

Got my teeth straightened in 1.5 years during high school. Faculty is great, helpful, and kind. Highly recommend Frisco Family Orthodontics to anyone!

Ma
Review №33

Dr. Prasad has been an excellent choice for our kids, her exceptional knowledge and down to earth attitude with the kids is a big plus.The staff has always been very sweet and kind. I have genuinely given Dr. Prasad and her team 5 stars for the amazing service they have provided on every visit.

Pr
Review №34

Dr. Prasad is the best! I was nervous at first, but the whole crew made me feel like home.Great service!Thanks for everything

Sh
Review №35

I love Dr. Prasad! She is so kind and very good with kids. Thank you so much!

Br
Review №36

Working for this office was truly a wonderful, great experience. I learned a lot in the time I was there and really felt Dr. P had taken me under her wing to train and shape me to make me better. She has such a sweet way about her. You can see shes very smart and educated ☺ She has an amazing, patient spirit about her and I would recommend her to anyone looking for Ortho Tx.

So
Review №37

This Place is the best!

Te
Review №38

Dr. Prasad is a really good orthodontist. Frisco Family is a way to get your teeth fixed quickly and efficiently. Everyone there knows your name and they schedule appointments around when you need them. You get reminders for appointements and good service all around. After my treatment, I have a much better smile thanks to Frisco Family.

La
Review №39

Dr Prasad is patient and very caring and just love her office and staff.

Ma
Review №40

Extremely professional Doc and wonderful staff. We love the place and can recommend it to anyone considering Orthodontic services.

Lo
Review №41

When I started with my son initially I thought it’s just as any orthodontics but they are very nice and their service is excellent and the staff treats and make the kid comfortable. Thank you.

Su
Review №42

Awesome - simply describes my experience. We have been extremely pleased with Dr. Prasad and her staff.She took time to educate us and answered all our questions. Her patience and caring nature was reflected throughout my son’s treatment. Her staff is very friendly and helpful in scheduling appointments to our convenience. Dr. Prasad even treated us on a weekend when my son had to go out of town on a short notice. She did not charge us extra even though she made a special effort to see us.Children love the game room, Arcade place and her Ortho bucks. This is the place where every person feels like family and it doesn’t get any better than that!

Al
Review №43

Love this place. Everyone is so nice and caring.

C
Review №44

After consulting with several orthodontists in the area, my daughter (in 2nd grade at the time) selected Frisco Family Orthodontics due to Dr. Prasads willingness to answer questions and to speak WITH my daughter and not just to me. At every visit we were greeted warmly and seen promptly. Flexible scheduling was appreciated so that I didnt have to miss work and my daughter didnt have to miss school. Dr. Prasad always took the time to visit with my daughter as a person (not just as a patient) and in several instances went beyond the call of duty when a bracket would come loose after hours. Phase 1 included an expander. Now in 10th grade, my daughter has finished Phase 2 (upper and lower braces), and we couldnt be happier! Beautiful straight teeth, crossbite is completely corrected, and Dr. Prasad was always very accurate with her predictions for treatment duration.

Jo
Review №45

Dr. Prasad is part artist and part engineer. Very talented.

Information
3 Photos
45 Comments
5 Rating
  • Address:2440 Timber Ridge Dr #106, Frisco, TX 75034, United States
  • Site:http://www.friscofamilyorthodontics.com/
  • Phone:+1 214-618-8240
Categories
  • Orthodontist
Working hours
  • Monday:Closed
  • Tuesday:8am–12pm
  • Wednesday:Closed
  • Thursday:8am–5pm
  • Friday:1pm–7am
  • Saturday:Closed
  • Sunday:9am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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