user
Hickory Center Dental
8755 Preston Rd Ste 310, Frisco, TX 75034, United States
Appearance

Comments
Vi
Review №1

Awesome!!! My 1st visit went very smooth. Cigna’s list of providers and Ideal Dental was there. Dr. Ashley Smith was very personable, & professional! She took the time to answer all my questions, and was able to hear what I said. Know what I mean!Blanca was my Dental Assistant:) She was the 1st DA who kept the water out of my mouth. Some dentist offices I felt like I was drowning!Tina worked the front desk. I left other dentist because I was over billed, but not refunded the over payment. Now the person to speak to is on vacation:(So I was very skeptical with new dentist. Tina reassured me how much I would have to pay, and no bills in the future for today’s visit.Everyone I came in contact with was 1st Class! I found my new dentist:)

Al
Review №2

The staff is great! They always listen to my concerns and keep note of my preferences so I don’t need to remind them every time I visit! They really care and it’s so hard to find that level of service. I’d recommend them to all my family and friends!

Ja
Review №3

My 1st visit was awesome! That staff was nice and friendly. Ashley Smith was amazing and erased all of the nervousness I felt before my treatment!

Ki
Review №4

Nice place to go for dental visit. The staff is very professional and courteous and of course, Dentist Ashley Smith is very nice and she explains everything in each step of the dental procedure. They also have very good tech to capture X-ray and very efficient. Definitely recommend to anyone who looking for dental needs.

Lo
Review №5

Had a really good experience with Hickory Center. The staff is nice. Dr. Smith was quick And easy on the teeth.Our last Dentist acted like she was digging for gold in our mouths. I thought something was wrong with me until my husband came home and complained how rough she was. A part of me thinks he cried in the chair, but I do think he will ever admit that. 😂We appreciate the light hand Dr. Smith has! 🙌🏾🙌🏾I recommend this Dentist! She even cleaned our toddler’s teeth and he said this place is Amazing!

Ny
Review №6

So much good to say about the staff and dentist. Kori gave me much needed knowledge on how to better care for my teeth. Her passion for her work is evident along with dentist Smith. Front desk staff is exceptional. Thanks for the lovely time and care. First time I enjoyed going to the dentist. Plus, they really motivated me to eat less sugar

Ja
Review №7

Everyone in the office is friendly and attentive. My visit started on time and I didnt have to wait in the lobby long! No complications or worries this visit.

Ja
Review №8

Love this office! They get 5 stars from me. Dr. Smith is wonderful and knowledgeable. The best Dentist ever! The entire office is so nice. I really appreciate how well they take care of my teeth. The assistants are really nice. Customer service is great. I’ll definitely be back.

Ge
Review №9

Good experience with Hickory Dental (now ideal dental). I already knew I had a crown that needs to be replaced and they found it in the exam. The Dentist (Dr. Ashley Smith) also noticed some gum problems and recommended I consider a night guard. Nothing was pushed on me and no unnecessary procedures were mentioned. These were actual problems I knew about and plan on getting corrected by this dentist in the near future.Dr. Smith also worked on a crown problem that has been causing me discomfort from a crown replaced by a different dental office about 6 months ago. She wanted me to wait a few days and see if the adjustment fixed the problem and if not, come back and let her adjust again.I would recommend you give this dentist a try. I told my wife and she plans on switching to this dental office in the next few weeks.

Ai
Review №10

Amazing experience with this dentist. Dr. Smith and her team are absolutely wonderful. Highly recommend!

Ni
Review №11

Great First Impression! I was greeted warmly by all staff members. The actual service was thorough and painless. I especially appreciated that everything was explained properly (even the fees for services.)

Ka
Review №12

The atmosphere was pleasant and professional. The staff along with Dr. Smith made going to the dentist enjoyable. I have already recommended my mom and fiancé to Hickory Creek Dental.

Tr
Review №13

I was most concerned with what I would have to pay out of pocket for any procedures done. The staff was very patient with explaining every phase of the process. Dr. Smith did a great job with my extraction and I was very pleased with my overall experience.

Al
Review №14

Incredible customer service, and I was made very comfortable through the entire process for my deep cleaning and fillings, from start to finish! Amazing staff! Highly recommend! Happy to say, I have found my new Dentist!

Ca
Review №15

Wonderful staff! Went in for a cleaning and ended up making appointments for the rest of my family. Dr. Smith is super sweet and personable, she answered all of my questions thoroughly and I never felt like it was a bother as I have in the past with other dentists.I enjoyed my experience, all Covid precautions followed, without me waiting 30 minutes to be seen. I loved it. Highly recommend!

Al
Review №16

Great team! Very professional and kind!

Ma
Review №17

I had a great experience coming into Hickory Center Dental this morning. Everyone was so nice and took great care of me. Dr. Smith is so so nice and made me feel very comfortable, I’ll definitely be coming here from now on for my dental needs ☺️

Ni
Review №18

The staff here is amazing. I was so nervous and they were so patient and friendly. The best denist visit I have ever had!

Br
Review №19

I absolutely loved the clinic! It was welcoming and inviting. Everyone was so sweet! Dr. Smith is very patient, kind, and thorough! I can’t wait for the next cleaning lol.

Pa
Review №20

They were very efficient in getting my cleaning done!!

Ja
Review №21

My experience with Dr. Ashley Smith has been great! She is an exceptional dentist! Dr. Smith took great care of me and was very gentle and patient with my son. Dr. Smith is highly recommended!!!!!

De
Review №22

Amazing!!! Dr Smith is professional and courteous! The staff are friendly and truly care about the patient! I very highly recommend this office!

Bl
Review №23

Great customer service and the doctor was very efficient and detail on the dental procedures.

El
Review №24

Very professional and relatable Dentist and staff. From the moment I walked in to the moment I left, I knew I found a new home for my dental needs.They were patient, explained things as they went along and overall provided a great experience and service. Id highly recommend them for all your dental needs. Thank you Dr. Smith, Ms. Kori and the young lady that handled the initial check in and finances (Sorry I forgot your name 🤦🏾‍♂️)! You all were a pleasure and I thank you very much.

Ad
Review №25

Professional staff and very thorough explaining everything in detail. I will definitely be returning to bring my kids in!!

Br
Review №26

I had an amazing experience with Dr Smith and her entire staff. I have a very high level of anxiety about going to the dentist for a variety of reasons, and she was able to put all of that anxiety aside and be able to help me feel better about my teeth and come up with an affordable plan to treat the issues that I did have. I highly recommend Dr Smith and Hickory Center Dental.

Ch
Review №27

Dr. Corey and dr. Smith and kalie were so nice and patient with me. I definitely recommend hickory dental.Update:I went back again and they were so nice and did an amazing job. Thank you guys

Pe
Review №28

Hickory Center Dental was amazing! Such a great experience for my daughter today! Huge thanks to Dr. Smith and the Hickory Center Dental staff for the safety measures that were set in place in keeping everyone safe. Much appreciated! If you are in search of a dentist for kids, teens, or adults... search no more, friends! This dentist exceeded my expectations! We are grateful and patients for life!

Mi
Review №29

I had a wonderful experience at Hickory Dental. The receptionist was warm and helpful when setting up my appointment time; the dentist and technician that took care of my cleaning were very professional and did a great job! I definitely recommend this office and would be glad to go back~

ta
Review №30

Honeyt Dr.smith is a gem!! She know her stuff she made me feel at ease for sure and she super sweet I will be back and Mrs Balanca was amazing as well making sure I know everything going on!!

Sh
Review №31

Very welcoming and clean atmosphere. Dr. Smith and her entire staff were friendly and patient. They got me in as a new patient in a timely manner and even performed extra dental work that same day. Highly recommended place!

Ju
Review №32

They really worked with me financially. Everyone was really nice and professional. The first time I went in I was in a lot of pain. They were able to do an emergency procedure on me that same day! And now with the pandemic they continue to show they care by following a few extra procedures to ensure we all stay healthy and safe. Thank you Hickory Dental!

Na
Review №33

I am absolutely amazed and happy that I found Hickory Dental. From the amazing receptionist (she is so genuine and kind), to the dental assistants and to Dr. Smith and her gentle demeanor, it doesn’t get any better. I came to this office in excruciating pain from a dental abscess that needed a root canal and Dr. Smith was patient, kind and EXTREMELY knowledgeable. She told me exactly what I needed to do in order to get the root canal done. Her staff was so kind and gentle with me; I knew immediately I found my forever dentist office. I just got my root canal done today and I have NO discomfort, NO pain. I feel amazing. I am a hard sell, so if you ever have any doubt about this dentist office, please come and see for yourself. You will be happier after you leave here. They have a patient for life with me. Thank you Dr. Smith and staff

Al
Review №34

Awesome office! I’m new to the area and needed a new dentist, and I’m so glad I found Dr. Smith. Her and the rest of the team were fantastic!

Fa
Review №35

Dr. Smith is super friendly and informative! She was able to walk me through what’s going on with my teeth in a way I could understand, and quickly devised a treatment plan to get me to where I want to be with my teeth goals. Her staff is just as amazing as well!I would highly recommend making an appointment with her if you’re looking for a dentist in the Frisco area!

Vi
Review №36

Very professional and clean! This was my 2nd visit since last year and I was again impressed with the care and painless teeth cleaning- zero cavities 😁 My teeth are feeling so fresh and clean! Thank you Hickory!!

Ke
Review №37

Today’s visit was outstanding! Thank you all for your service today. I told my mom about how amazing our visit was and now she wants to visit. Thank you for making us feel so comfortable, even through a pandemic.

Ki
Review №38

They took such good care of me! I am NOT a fan of dentistry or teeth at all for that matter, & I will definatly come back here.❤🖤 thank you guys for being so kind and talking me through the whole thing!

Jo
Review №39

Very good experience. Everyone is always so helpful and kind. They try and get you in as quickly as possible. Everyone has a great attitude. Never mind going in for a visit.

Za
Review №40

The staff was very friendly and helpful. We did not have to wait very long to be seen and they assisted us in coordinating all of the follow ups with specialists.

Da
Review №41

Absolutely love Dr. Smith! Every time I come everyone is so friendly from the start to end. Especially during this time in COVID, they have a really good system! Thanks for keeping us all safe! Highly recommend!

He
Review №42

This was my first time visiting a dental office in years and I have to say the staff was courteous and professional. The Dentist on staff who is Dr. Ashley Smith was easygoing and made me comfortable while I was going through my dental procedure. I would recommend Hickory Center Dental to anyone!

Su
Review №43

Absolutely clueless organization. I wonder if they even really give any concern about the patients/clients. Office ppl are terrible and do not have the best interest for the organization.I called to schedule a appointment ppl there were nice and gave appointments. And I went and switched insurance details too.Hour later I get a call, saying the call center doesn’t have the details to schedule anything and they don’t have any openings.It is very clear the ppl in office either hate the call center or don’t have any good opinion of them. When I tried to tell, I just called the number on website and scheduled how I am supposed to know who am I talking to. I was told they don’t care simply because I didn’t talk to anyone in the office.ITS VERY SIMPLE.PUBLISH THE NUMBER WHERE PPL CAN SCHEDULE APPOINTMENTS.DON’T OUTSOURCE IF YOU DON’T TRUST THEM.

Sa
Review №44

Wonderful, friendly service! I enjoyed my appointment!

La
Review №45

The office staff is incredibly rude and unprofessional. My fiance and I had an appointment the Wednesday before Thanksgiving and they canceled on us because they got upset at themselves. How do you treat patients who are CUSTOMERS that way? We were fortunate to get an appointment elsewhere, but I will NEVER return here. Their dental services were sub par as well.

Si
Review №46

Amazing experience! Dr. Ashely was amazing and her staff as well. So glad I found a great dentist.

Ni
Review №47

First, I want to say that my treatment was excellent above and beyond! Everyone is friendly attentive and safe! Your safety is the most important thing to Hickory Center Dental. Backstory, I have been looking for a dentist a quality dentist. And I was just scrolling through Instagram Wednesday September 30, 2020 and I seen her on her daughters page! I called Thursday and they were able to schedule me on a Friday!!! It’s so many reason I chose this dentistry! It’s 7 minutes away from my house, she is highly intelligent, versatile, a woman of color and most of all we share sisterlocks! But, honestly she was gentle and very honest. Blanca was gentle as well and was efficient! The secretary who handled all the financial was very understanding and explained my insurance coverage and my part! I’m so excited about my Dentist, my dental plan and most of all my beautiful teeth! Please support local businesses and support blacked owned businesses!

Wi
Review №48

I had a wonderful experience with Dr. Chandler at Hickory Center Dental! When I arrived I was seen quickly and all my x-rays only took a couple minutes. The doctor and her assistant, Claire, showed me my pictures and x-rays and clearly explained the work I needed done. I got a thorough cleaning and will be back soon to complete the other work I need to address. I highly recommend this place to anyone looking for a great new dentist office! Thank you Dr. Chandler!

Ec
Review №49

This Dentistry clinic was wonderful. I had a emergency and they were able to get me in within 15 minutes. I’m a very hard patient to work with due to my gag reflex and they did a wonderful job. The assistant Bobbe did an amazing job keeping up with the doctor in every step of the way. I will definitely be taking my family here as well as recommending friends.

Ro
Review №50

Absolutely unprofessional, rude, defensive, and abusive. Saida, the office manager, canceled my appointment less than 24 hours before I was scheduled because she felt like it. They didnt even bother to schedule my fiancés appointment even though I scheduled it back in July. I have a much better dental provider now, so this worked out for the best anyway. I will never go back to Hickory Dental. Their pushy sales tactics were annoying and failed to provide proper cleaning and other dental services as well.

Ju
Review №51

My teeth are pearly white and squeaky clean! Thanks for a wonderful experience Dr. Smith! 😁

Na
Review №52

Thank you for Dr. Smith and her staff. They were expedient and professional.

jo
Review №53

My experience was great I walked in the first visit and had a plan to repair fractures and cavities same day.The financial office worked with me to repair my smile on the second visit.I have much more work needed at 55 years in age . I will say the staff and Doctors make you feel comfortable and explain everything along the way. Highly recommended by me!John Totka Frisco Texas

Ta
Review №54

I had a lovely experience. Dr. Chandler is super sweet and made me feel comfortable. And then Bobbie is amazing. And then Jade at the front is super sweet as well. I have major anxiety about the dentist. And they for sure helped put that ease. For sure my new dentist from now on!

Am
Review №55

Love my experience. Everything was super clean and they constantly cleaned their areas and tools during my appointment. I felt that I was viewed as an individual and all of my concerns were addressed. It felt like they cared and I didn’t feel any pain. I’ve found a new dentist

Do
Review №56

Dr Smith and her staff are amazing. First time visit and I highly recommend this Dental Clinic.

Je
Review №57

Genuinely sweet dentist and staff. Super efficient and clean!!!! Great dental office!!

Co
Review №58

Dr. Chandler was absolutely wonderful. She explained everything so thoroughly, I felt very comfortable in the chair. The staff was very welcoming when I came in, very professional always smiling. Happy to say this will be my home dentist from now on. Highly recommend (:

da
Review №59

Great people , great location and they are taking the time to keep patients safe during COVID-19

Be
Review №60

The staff are always friendly, courteous, quick to answers questions and concerns, and return phone call. I really appreciate the safety protocols they have put in place to ensure a safe and clean environment.

Al
Review №61

I had lots of work to be done and some very bad teeth that needed fixing. They worked and did a great job. Even when I was there. From open til close they were nice and accommodating.

Cl
Review №62

I used to HATE going to the dentist, but I’ve been going to Hickory Center Dental for a couple of years now and they make an uncomfortable experience SO easy. They are so personal and actually care about you and your well being. I have never felt judged for the state of my teeth and they go above and beyond to make sure you are comfortable during every step of the process. Today I watched HGTV with a blanket while getting a filling, dental appointments don’t get much better than that!

Ja
Review №63

The doctor was very professional, knowledgeable and courteous. All of the people in the office were very helpful and accommodating. The doctor, through updated technology, displayed x-rays and pictures providing details of what is needed and the action plan.

Ja
Review №64

Great experience and great doctor.

ph
Review №65

I want to start by saying that I absolutely loved my visit at Hickory Center Dental! They have a state of the art facility and the staff is so warm and inviting. They are professional and down to earth. They were able to offer me great promotions on dental services. They offer interest free payment plans and are able to work with your budget which makes the experience a whole lot more pleasurable. If you are anxious to visit a dentist, this is the place to go! They make you very relaxed and comfortable throughout your visit. I will definitely be referring my friends, family and colleagues to Hickory Center Dental!!!P.L

Mi
Review №66

Great Dr Ashley Smith was great as always, an attentive professional!

Da
Review №67

I had an amazing time here! The dentist was so professional and the staff was very friendly! I definitely recommend this to be your dentist!

Ch
Review №68

People are very polite. Cleaning my teeth was done in a timely fashion.

Jo
Review №69

Hickory Center Dental is very wonderful! I feel happy and comfortable at my appointments. The staff is very professional. They know what they are doing. The staff also makes me feel like Im a amazing person. I definitely recommend Hickory Center Dental.

Da
Review №70

I really wish I could provide a review of their services, but I havent been lucky enough to make it to a dental chair. I had an appointment scheduled for a Monday, the Friday before at 4pm - my appointment is randomly canceled without explanation. Since then Ive called six times to make an appointment, but no one answers the phone. Ive also sent an email attempting to schedule an appointment, I received an auto reply with no follow up. It shouldnt be this difficult to make an appointment. On to the next dentist on the list.

Mi
Review №71

This office is THE BEST in dentistry care. Everyone, and I mean everyone there are compassionate in their work. They are extremely courteous and cheerful all the time. They put you at ease and my fear of dentists flys out the window. In my 64 years of living, I have finally found a great dentist office! I think that you wont be disappointed at all. I wasnt!!!

Mi
Review №72

Everytime I call them, right off the bat, Kylie is the GOAT. Shes basically the Tom Brady of secretaries. So sweet and always in a good mood.Then the sweetest assistant, Claire, calls me up and takes care of my dental needs along with the super knowledgeable, Dr. Chandler.Honestly, this trio combo that yall have there is fantastic.I used to dread going to the dentist, but even when they have a whole hand in your mouth, 6 tools in or around your mouth, and are drilling your teeth, they still make me smile and laugh.

Ol
Review №73

Super friendly staff, it’s clear that they are very good at what they do. They were very gentle and helped me to understand exactly what they were doing and how much it would cost so there were no surprises. There wasn’t a long wait and they had TVs so you can pick what you want to watch during the procedure. Love this place!

Am
Review №74

I was recommended this place by a friend and then by my husband. The office was exceptionally clean, the staff very pleasant to work with, and all very efficient. I enjoyed the high-tech equipment and ease. I knew going into it that I would need work done. They broke down the treatment plan in order of greatest necessity and did not pressure me for anything I didnt already know I needed. I am appreciative and thankful!

Na
Review №75

I highly recommend this office. I was able to get an appointment quickly. Dr. Joseph made me feel at ease; I am very scared of dental visits. She reassured me and answered all my questions even during the procedure. The hygienists are just as genuine and caring. The receptionist calls me by name and seems glad to see me. Even those in charge of billing are exceptionally kind. I am confident my teeth are in good hands!

Am
Review №76

Our experience was phenomenal! The staff is so curious and our dentist always explains things in great detail! My favorite hygienist is Claire! I will for sure request her every time!

Li
Review №77

I needed a dentist that was on my insurance plan and close to home. I was able to get in right a way and also able to bring my daughter. The staff was great and personable. They took me back on time and was out very quickly. The Dr. and assistant were great! Thank you for the great service and have a service that is on time.

ka
Review №78

I had a great experience here. Love this dentist. They were good, kind and prompt on everything I needed done. They kept in touch with me after a big procedure to make sure I was doing ok. I recommend this place highly 😀I had my cleaning done here too and was great. Not sure what the “they don’t know what the they are doing” comments are all about 🤔Happy customer here.

Br
Review №79

I was very pleased with my visit. I had a great experience and I was treated with great care. The dentist and assistant were very friendly. I was in at my scheduled time and out within a reasonable amount of time considering the filling work I had done. Overall 5 stars! I will return for my 6 mo cleanings.

Co
Review №80

I just love this office! Dr. Lee is so sweet and caring! The staff are so helpful and make you feel so comfortable. This is a new Office for me and I will be going back and I will tell everyone this is the office they should go to. Your the best Dr. Lee and the staff of Hickory Center Dental!

Be
Review №81

The office is neat, clean, and beautiful. The tvs in the patient rooms are a nice touch to make the appointment more enjoyable. The staff are patience, thorough, and kind. They were always willing to stop as often as I like so I could be at peace during the appointment.

Te
Review №82

All honesty, it was refreshing to have a nice dental experience. I waited a few days before writing a review to make sure all work done was in stone and had no issues with dental work performed. I think the thing that made me most satisfied with the experience is that even though I had some issues that needed to be addressed, I was able to get all work done and completed within a walk-in visit only having to wait a few minutes before being able to be served. So availability is definitely there.The other thing that definitely got my business is that the dental work seemed to be complete. In the sense that it doesnt really feel like Ive had work done as the parts of my tooth that had to be corrected were molded in a way that it feels like the tooth wasnt even worked on (outside of the day that it was performed).The cleaning went very well and was done pretty diligently and was done pretty quickly, didnt have really any discomfort during the process. An added benefit is the customized whitening tray you get while using their service, normally a general tray is what comes in a box feels generic, but having your teeth molded to ensure the whitening gel fits your teeth wholly is a lot higher quality feel as well as result.Needless to say Im pretty happy with my experience with them and honestly cant wait to come back in the coming months for my next cleaning and eval.

Ai
Review №83

I had a pleasant experience at Hickory Center Dental! I went in for a cleaning and ended up getting fillings. Throughout the entire process I felt very comfortable and at home! After I was done I still felt a little excess fillings shapes on my teeth and went back in to get it removed and it was done without being asked questions twice! Thank you so much for taking care of me and making sure i was comfortable and welcomed!

Ma
Review №84

Everyone is great 👍

Am
Review №85

While the facility is nice I think the staff could do better. This is my third time going there in a year and a half (every 6 months for my cleanings). The dentist seems to be more interested in selling you a night guard or Invisalign than getting to know you - and if you say no thank you to her, the Dental assistant and the front desk woman will ask you again and then kindly schedule an appointment for you to get fitted for one before you can say no thank you for the fourth time. Additionally, the staff do not introduce themselves or thoroughly explain what they are about to do. They walk in and start doing whatever they need to. I was reading a few of the other reviews and a lot of the staff were called out by name, I personally cannot tell you who has worked on my teeth, wouldnt even be able to tell you what the dentists name is. My first time going to Hickory there were two African American dentists running the show, they were great but unfortunately went downhill from there. The second time was a Caucasian woman (dont know the dentists name) - being a patient, I didnt even know the dentists had changed! Im not sure that I would recommend this place to anyone, but if you need something done and cant find anyone else this isnt necessarily the worst place to go.

Ca
Review №86

I took my two children for a cleaning and we had a great experience with all of the staff, as well as a quick and efficient visit. The office is very nicely furnished and clean. They had mounted T.V.s in each exam room (useful to keep your mind occupied for nervous patients).I was most impressed with their dental insurance plan. You have a choice of two plans, with one being somewhat higher, but offering deeper discounts. Both plans were very reasonable and would offer a HUGE savings, even if you just had a basic cleaning twice a year. The discounts get more effective for someone that would need extensive dental care.Highly recommended.

Do
Review №87

Just had my first visit. Staff was attentive and friendly. Very impressed with the competency of the dental staff. I had to get back to the office and in 45 minutes they gave me a thorough cleaning, filled two cavities, took a complete set of x-rays and installed a temporary crown.I hadnt been to a dentist in several years due to moving between cities and other complications. My teeth were not in the best of shape but I didnt get any lectures or judgment. I appreciated that.This office seems to have truly the most state-of-the-art equipment and the treatment was honestly absolutely painless. Now my wife and I are talking about possibly getting the rest of the family to switch over to Hickory.Douglas Webb, Frisco

Sw
Review №88

My experience with Hickory Center Dental was one to remember! You will find here wonderful staff with a great attitude, great dentistry and state of the art and clean facility! I am nervous about visiting the dentist to even get a cleaning, but the moment you step in the door you feel relaxed! Thanks to the wonderful team at Hickory Center Dental! They definitely have expertise with treatments like Invisalign and I would highly recommend this place.

au
Review №89

From the moment you walk in the door they treat you like family! Dr. James is just wonderful, I have never had a better experience with any other services in my life. They are funny, friendly, and all about treating each and every patient like their very best friends. If you need a dentist Hickory center dental is the place to go!

Wi
Review №90

I called last week and quickly got an appointment. Received a reminder call today about the appointment. Office is nice, clean and modern. Staff seems very friendly. I was seen quickly and my problem was addressed quickly. I am scheduled for work this coming Friday, so I cannot comment on treatment yet. I did like the modern equipment and feel comfortable with the dentist.

Wi
Review №91

I have been going to Hickory Center Dental for about a year. I had a root canal earlier this year and was back at work the same day. It seems they are ready to handle anything, day of.My most recent visit was for a checkup due to some pain in a tooth they previously recommended getting a crown on. I ended up needing a crown, but I was in and out in 2 hours. I was not surprised they were ready to go They are very good about showing you what they suggest as a treatment plan, giving you options and letting you decide how you want to proceed without too much pressure. I have usually opted to just let them do whatever needed to be done because they were ready right then and it was so convenientI have been seen and worked on by both doctors, and both are very friendly, patient, and as gentle as possible while working. They were responsive when I said I was in pain and were understanding of my needing extra time after the shots to becoming numb. Staff was very helpful, courteous, and made you feel as comfortable as possible. The office is always very clean. It is a very modern and professional atmosphere.The only thing to be aware of is that they are probably not the cheapest, but that is part of the tradeoff of having them ready to perform the work that needs to be done at a few moments notice.

Ch
Review №92

Recently moved to the area and my family needed a new dentist. Great experience for the whole family! My 2 and 4 year old even loved it! Professional quality service provided. Receptionist was great and we highly recommend. Thank you:)

Ar
Review №93

I would highly recommend this dentist office. The staff is very nice and attentive and the place is tidy and clean. The equipment there is state of the art; the dentist will show you an x-ray of your teeth and explain to you what the y are doing. I was so impressed I signed up for their dental plan.

Mr
Review №94

Took my mom to Hickory Dental to see about getting her dentures, I was thinking that it was going to be a difficult time considering the insurance and fixed income shes on. But to my surprise the whole process was simple and easy. A very professional, knowledgeable and caring staff. They where very flexible with the payment options. My mom walked out of her visit smiling with a beautiful set of teeth.

Ch
Review №95

Safe and nice staff. Work well to get my tooth fixed.

De
Review №96

I had my first visit at this office today. It was one of the most professional dentist offices to which I have ever gone. The staff was very nice, friendly, and caring and the dentist that I saw, Dr. Patel, was very informative and made sure I understood everything that he was doing. I would definitely recommend this place to anyone who is looking for a great dentist in a great location. You will not be disappointed!

20
Review №97

I fell in love with this dental office. I was a new patient on the verge of a huge dental anxiety attack, in other words (COWARD)! From the welcoming voice over the phone when making my first appointment, to the friendly and reassuring staff at the front desk, the dental assistants and Dr. James whom i found to be gentle and thorough. My whole experience was 5 star and i will be recommending this office to all my family and friends.

Ke
Review №98

My experience began with a phone conversation with an informed and efficient receptionist. When I arrived I was greeted by name despite this being a first time visit. I found the waiting room to be exceptionally clean and was soon ushered to the exam area by a friendly Dental Assistant who took x-rays with what I believe to be state of the art equipment. I then met the dentist who was friendly and attentive. I was surprised when the dentist performed the cleaning herself! She found my problems and explained the course of treatment simply and fully. The financial details were discussed by yet another employee who gave me several options for payment. All in all, a great dental visit.

Sa
Review №99

This dentist is really great. The staff is super friendly and helpful. I was treated with respect and was well educated about my teeth and the whole procedure. They offer great service and at a good price. I would highly recommend them and will be sure to go again.

Su
Review №100

My experience has been good overall. Be ready for them to identify issues right away and give you a run down on costs. You may feel a bit pressured to get it done right away, but do whatever feels right - wait if you want. (My husband likes that approach, I like to wait.) Everyone is very professional.

Information
18 Photos
100 Comments
4.7 Rating
  • Address:8755 Preston Rd Ste 310, Frisco, TX 75034, United States
  • Site:https://www.hickorycenterdental.com/
  • Phone:+1 214-705-7300
Categories
  • Cosmetic dentist
  • Dentist
  • Dental implants periodontist
  • Denture care center
  • Endodontist
  • Oral surgeon
  • Orthodontist
  • Periodontist
  • Teeth whitening service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:9am–3pm
  • Saturday:Closed
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
Similar organizations