Best customer service I have ever experienced. Staff are knowlegabke and went beyond to help a customer.

Great visit! Dr Jones and her staff made my appointment go smoothly and quickly. The dr was very friendly and I recommended her too my parents right away!! I think the services were very affordable as well!

Our whole family has been coming here for years. We are always happy with the service and are always treated like family. Highly recommend!

Dr. Darlene Jones and staff are friendly, courteous and professional. Ive been coming to this office for about two years and they recently moved to a beautiful and larger location which is very inviting. The optical offers a large assortment of designer frames. I highly recommend this office for all your eye vision needs.

I have been using Dr. Jones’s services for almost 10 years. She and her staff are professional, engaging and accommodating. In my current health condition, my immune system is compromised. They scheduled my appointment as the first of the day and got me in and out without issue. Great choice for eye care!

This place has always done a great job and always has the Tiffany glasses I like! Always recommend to go to.

We were long over due for an eye doctor appointment. Since I have always trusted Dr Jones with my childrens eyes, it was high time myself and the hubby got ourselves in there for a visit. Although my hubby needed every test they could provide (age) 😂 the Dr. did let me know that there was one I did not need which ultimately saved me a few dollars. Grateful that they arent just on the sell especially since we are paying out of pocket. Excited to get our glasses and contacts! Thanks to the the staff as well who are down to earth and fun! Will return....

This is my first time visiting with Dr Jones, she was great! Her staff (Adam) is very friendly and fun!! Very nice, clean, neat and cute office!! 😊 I took my daughter back 2 weeks after my visit to get an exam and now my daughter has to wear glasses at 10yo! Dr. Jones was very thorough and patient with my daughter’s exam, she wanted to be sure that the need of wearing glasses is there. I took my daughter for her first appointment last yr to a different doc and that doc said no glasses are needed but here we are 1yr later and glasses are definitely needed. Thank you Dr. Jones and staff😊 If you’re looking for an Optometrist, I highly recommend Dr. Jones!

We have been coming to see Dr Jones and he her staff for years. the best in Frisco!

I have a condition with my cornea that makes it very difficult to find the right prescription. Dr Jones was the first optometrist that could get my prescription spot on the first time. I’ve been coming here for over 11 years and wouldn’t think of going anywhere else. The office staff is very friendly and helpful. I always have a good experience during my visits.

This was by far my best experience at the eye doctor--ever. Everyone was incredibly friendly & accommodating. They made sure my comfort was top priority & were very thorough when dealing with my insurance and general questions. Dr. Jones herself was amazing! So kind and relatable. She explained everything well & made sure I felt informed. I actually hate that I have to wait a year to go back because I loved the experience here!

This was my first time getting my eyes checked at this office. They really care and want you to be comfortable. I have anxiety- especially when it comes to going to the eye doctor. When I get my eyes checked I get claustrophobic with the machines. They were very understanding and let me take little breaks when needed. I didn’t feel rushed like at other eye doctors. I am really glad that I decided to try Contact Lens & Eye Gallery.

My family and I have been getting our eye exams with Contact Lens and Eye Care Gallery for several years (even at their prior location) and we love the warm and timely customer service. The accuracy of my eyeglasses prescription is super important since I wear progressive lenses and Dr. Jones always gets it perfect! I love the selection of frames styles and the attention I receive when choosing the best frame for my face and lifestyle. I highly recommend this office for all your eye care needs!

I have been going to Contact Lens & EyeCare Gallery for several years. Dr. Jones has always been very attentive and patient throughout my exams. Her staff is friendly and helpful. They take their time helping you choose frames that fit both your face and your budget.

While the Dr is great, he staff is less than. They have no communication through the 3 of them. I paid for an eye exam and asked for my pupillary distance so i could order glasses and they tried to charge me $25 extra since i wasnt ordering my glasses through them. I ended up having to call them to find out if my trial pair had come through and the guy was like, didnt name here call you to tell you they were in? I was like no. I did more work for myself than the staff did. Ill be going elsewhere next year.

Dr is good. i dont like their staff. not a friendly people.

Thanks Dr Jones and staff for terrific service! I have been a patient for years. The new office is so light and pleasant. Knowledgeable staff and an excellent optometrist make for a great experience.

I have been coming to Contact Lens & EyeCare Gallery for years, They always listen to your questions and concerns. Darlene and Adam always take care of me. They know me and my family and it is always a fun experience at the office. They have a clean and organized facility and are great at communicating any update to you. I will not be changing my eye care as long as I live in the area.

I have been going to see Dr. Jones for years. Extremely professional and very thorough with her exams. Her staff is great, fun, and very helpful and her new office is beautiful. Its my one stop shop for my yearly exam, contacts, and glasses! Highly recommend!

Dr. Darlene Jones and her staff are absolutely fabulous. They are very friendly and helpful. I made an appointment for my son and I also made another appointment for myself to be fitted for contacts. All done via text messaging!!!! Very helpful. Thank you Dr. Jones for all your expertise!

I have been working with this team for around 11 years. They are always friendly and do an excellent job. They are not high pressure, which I appreciate.

I’ve been a patient for years and I love their office! Friendly staff and great selection of frames.

Dr. Jones and here staff are very professional and friendly. They took the time to make sure that I understood the entire process from testing to having my glasses fitted. And the selection of frames is amazing!

I thoroughly enjoyed my experience. Dr. Jones and her staff were very professional and friendly. I never felt rushed in making any decisions. Great selection in eyewear as well.

I have been coming here for the last 7 years and it has been an awesome experience! I never have to wait to be seen, its a quick and smooth process each year. I enjoy the comical staff as well.

Dr. Jones and the office staff are wonderful to work with. They always seem to have my best interest and are very accommodating. I have been very happy with every visit.

All my family have been visiting EyCare Gallery for more than 5 years. They are very knowledgeable and absolutely professional. Darlene and Adam are the best. Very honest and I feel very comfortable dealing with all the staff at this location

Dr. Jones is a fantastic optometrist! I have been going to her since 2011. I would highly recommend her to all of my friends and family. Shes very personable and easy to talk to. Her staff is amazing and very knowledgeable. The selection of glasses and contacts are top notch. Go see Dr. Jones! You will not be disappointed!

I was looking for a new optometrist, and found a very good one. Dr. Jones is very caring and thorough, and she solved my frustrating situation with presbyopia. The staff are very friendly and helpful. The office is very clean and organized, and open on every other Saturday, so its very convenient.

Great service, great care and super friendly!! They have cared for our family for years.

I give this business 5 stars because of their service and friendliness of the staff. Staff is very knowledgeable of the products they carry and the service they provide. I have been coming here for years and that level of services has never decreased. They are like family that you can talk to about all your vision needs from computer glasses to daily wear. Even with insurance they can offer other alternatives and suggestions. Dr. Jones and staff keep up the Great! work.Very Satisfied! customer,

We have been bringing the kids here for a couple of years. Their exam prices are so reasonable that I think my husband and I are going to start coming too. Dr. Jones is always thorough and patient with the kids. Adam fixed our glasses when our seven year old stepped on them. Great gem of a place.

Everyone at the Contact Lens & EyeCare Gallergy are so nice to work with. I left today knowing my glasses will be exactly what I want. They do a thorough check each time I go and point out anything I should be doing differently to care for my eyes. Enjoyed talking about movies and actors today while I waited for my exam. The time passed quickly. I highly recommend them.

Top notch optometry office! Our entire family has been seeing Dr. Darlene Jones for years. Her staff is always fun, knowledgeable and kind. We get contacts and glasses and always find plenty of great frame styles every time. Its a great place for the whole family for any eye care needs.

Ive been coming here for years and love everyone. Dr Jones is always running on time and the staff is so helpful. I refer all of my friends and family and have never heard any complaints.Stephanie helped me pick out a great pair of frames! They have such a wide selection, which I love. I highly recommend!

Dr Jones is very kind, caring and professional every time we visit! Her care and concern for each patient is especially comforting. The entire staff is great and always there to help you in any way.

Friendly staff and doctor.Nice offices.High tech equipment for exams.Very little wait time.Great communication.This is my first trip to an eye doctor in many years. I put it off as long as I could. I am glad I found a great doctor close to my house. I will be recommending Dr. Jones to all my friends.

Dr. Jones and her staff are the best. Up front and honest about the process and costs. Nothing is hidden. Great place to get your eyes checked for contacts and glasses.

I have cataracts in both my eyes and Im only 30. Ive always dreaded going to eye exams since I found out about my cataracts until now. Im so happy I found this hidden gem. They are professional, kind, patient, and gave me so much information about my cataracts. Thank you to this amazing team. Adam was my optician and made my entire visit soooo amazing. If you are looking for a new office Id Highly recommend them. Dr. Darlene Jones is so smart and beautiful. I will be a forever patient after my wonderful experience.

I can’t speak highly enough about Dr Jones and her team. They are courteous and professional and always go the extra mile. My eyes are truly in great hands! I highly recommend that you visit Dr Jones for all your eye-care needs.

Adam was very helpful assisting me with my glasses purchase. Staff is friendly and the selection is great. My glasses were ready in a day!

Fast, professional, and communicating with them is easy via text or call! They took the time to order sample lenses for me when others just kept me in the same ones. I highly recommend them and already have!

A very warm office ready to advise and help in anyway possible. Very minimal wait time for appointments. The doctor and office staff are very professional, polite, cordial and Understands the need of the patients. 5 STARS and highly recommend to friends and families.

Being seen for my annual exam. The service was excellent as always. Looking forward to getting my new lenses next week.

I went in today to see if they were In-Network for VSP and they were. I went to Target yesterday because I thought they would be cheaper. Target quoted me $363 dollars and that was pretty much base. I went to Contact Lens and Eyecare Gallery today and paid $183 and I got everything thrown in. I even got frames with a Magnetic add on for Sun Glasses. I will add a picture once they come in. I am super happy I came in today. Adam is awesome and made me feel a part of the family.

I was incredibly impressed with the my entire experience. The team was very friendly and helpful. Dr. Jones was wonderful. She took her time with me to make sure I was comfortable with my contcts. I appreciate it very much. Highly recommend.

I have had many great experiences with both the staff and Dr Jones. They are friendly and very efficient. I would recommend this office to anyone looking for a great eye dr.

I have been going here for 3 years now and I love it. Dr. Jones is great and the staff is super friendly and helpful. Also, there is a quick turn around time on your eyewear!

I have been a patient at the Contact Lens & Eye Care Gallery for several years. Dr Jones and her staff including Adam and Clarke always make it a great experience and are friendly and professional. I travel a lot and these guys have sent me new glasses across country to make sure I wasnt without my eyes! They also spent a lot of time getting my prescription sunglasses just the way I wanted them. Im sort of picky and they made sure I got exactly what I asked for. Good service deserves recognition.

Office staff was friendly and greeted people with smiles. My experience was nothing short of excellent. Dr. Jones took the time to make sure that I️ was comfortable with my contact lenses. Not once Did I️ feel rushed to make a choice about eyeglasses either. Great office!

Everyone here is very courteous and friendly, and they listen well. Always a pleasant experience, good selection of glasses, and timely service.

I made an appointment a good three weeks or so ago for my ten-year-old stepdaughter, and the office called an hour and a half before her scheduled appointment today canceling on me, saying that they do not accept her insurance. We are in the process of adopting her, but until then she can only have coverage through CPS Medicaid. When I made the appointment I gave the office her Medicaid number so they could run it and see if they accepted it. They did, and said we were good to go. Her eyes have been hurting her and causing her headaches. If not for the negligence on behalf of the office I could have started looking for another office to take her to weeks ago, instead of her suffering these past weeks waiting for her now nonexistent appointment. I asked the receptionist if she could refer me to an office who takes her insurance and she could not. Canceling so last minute is highly unprofessional, rude, and disappointing.

Awesome team! These people know exactly what they are doing and how to make you feel comfortable while they do it. Friendliest and most helpful optometrist that I have ever been to! Love them!

My experience at the Contacts Lens & EyeCare Gallery was wonderful. The team there was very friendly and helpful. I hate going to the eye doctor but they made it fun.

Love coming here!! Very nice stuff and the doctor is wonderful. My daughter and I have been coming here for at least 5 or more years.

The staff and Dr Jones are top notch professionals and ultra compassionate to your health & needs !

Customers Service was awesome. The staff went above and beyond!!!!!

Everyine is friendly and nice. The office looks nice, clean and neat. This is my daugters first time to see a eye doctor, and she was nervous before going. But she is happy when leaving. We recommend D. Jones.

Dr. Jones was great. However, her optician Clarke is a piece of work. He refused to release new prescription even though they were getting paid by my insurance. He started getting into a stupid argument with me. I called my insurance and shared my experience and the EyeMed supervisor was surprised at the ridiculous behavior of Clarke.

I recently visited the Eye Gallery with my young daughter to pick out her first pair of glasses and from the moment we walked in the door to the time we left and my daughter is super excited about her selection. I couldnt be happier with the customer service and personal attention we were given by the staff and will recommend others to go there!

Dr. Jones provides excellent eye care and her team works well with the patients! I got an awesome pair eyeglasses!

Excellent staff and facility...gets you in and out quickly and very through on your eye exam.

The staff and Dr. Jones are outstanding, prompt and very thorough. I have been seeing them for 3 years now and unless they go out of business for some reason I will continue to see Dr. Jones for as long as she will have me!

Great place. I have going there since the beginning and have helped me greatly with my eyesight. Thank you.

I love this place Adam was very helpful and met and exceeded my expectations. I highly recommend any one who needs new Eyewear come come by and check them out.

Very friendly and professional. Hadn’t had an eye exam in 10 years, but made me feel very comfortable.

Dr. jones is AMAZING!! Very professional and in tune to any areas of concern. Wait time was little to none, and insurance verification was already done before I walked through the door. The staff was very friendly and welcomed me immediately upon entering. After exam, they showed me all their frames while another ordered my contacts. They were very knowledgable and fashion forward and honest with the different styles and looks and what fit best for me. needless to say, I will be returning yearly for my exam, contacts, and glasses purchase.

Have been coming here for years and they continue to give excellent service and take care me.

Dr. Jones and her staff are very knowledgeable and personable! And she has the Best selection of eyeglasses, contacts, and sunshades in Frisco!!

Dr. Darlene Jones and staff are by far, the best Eye Care providers weve encountered...a few words to describe EACH member of the team = professional, knowledgeable, friendly, courteous and caring...we will always visit Contact Lens & EyeCare Gallery for our eyeglasses and contact lenses and encourage others to do the same...

Been going to Dr. Jones for years....best!

Exceptional service! Glasses done in 2 days.

My first visit was yesterday. I found the doctor and the staff professional, thorough and personable.

Dr Darlene Jones and staff are on top of the latest technology of eyecare. I’ve been going to her for years and happy after each visit.

My wife and children love the amazing selection of frames at the Contact Lens and Eyecare Gallery. Weve gotten everything from Ray-Bans (the classic Wayfarers and Aviators) and Nike to Michael Kors to Tag Heurer. A few years back, we drove down to the North Park Mall in Dallas because we were told that its the only place to find Tom Ford frames. NOT TRUE! We found them right here in Frisco, and this year my wife and I both got pairs of Tom Ford progressive lenses and pairs of sunglasses.Everybody asks where we get our glasses, because theyre hard to find. Well, this is the place.Another bonus is Doctor Darlene Jones has a great bedside manner and the office staff is very friendly and knowledgeable. Keep it up guys!

My experience ended on the rude phone call from this office. I never had a chance to meet a doctor, even though my husband gets his eyes are here and kart time he spend close to 1k on 2 glasses. The girl who called me after I scheduled an appointment had an attitude with me over the phone. She said that I need to call my insurance and straighten out with them. Ive never been to the eye doctor this year and have very good insurance and coverage. When I asked to explain what was the issue, she said I apologize you dont know you insurance benefits!.Not going to even come to this office. If you cant be professional over the phone, how do you expect people to come and give you their business!

Great service, extensive comfortable exam. Highly Recommend!!

Place either has some internal issues or people that just dont care. I went last year and still havent gotten a phone call to check on the trial pair of contacts. I also know someone that had the same problem, but only this place charged the insurance, but never got back in contact with the patient to get them their contacts. I am not sure but its either an oversight on the business or they are just doing insurance fraud. Doesnt matter to me but it is shameful that you cant even take care of your clients that are trying to get contacts from you. Hope that you have better luck in the future as I will not ever go back here or tell anyone else too. I will actually tell them to go anywhere else but here.

Perfect in every way! Thank you!

Great service, friendly staff!!! Definitely recommended!

Nice and professional office.