I really enjoyed my visit to this office. The whole staff was so nice and just very welcoming. I had a short wait time also which was nice. The ultrasound tech took her time with my ultrasound and made sure she got a lot of good pictures, which I appreciated it. I also really liked that they sent me multiple pictures and videos after my appointment. I have my second visit today and I’m really looking forward to it.

I really wanted to keep getting my ultrasounds done here because this is where my OB prefers me to go. At my first ultrasound here, I was not notified my husband could not be present for the appointment after he already took time off of work. I understand COVID restrictions, but everything is starting to open back up, and with precautions I feel like my husband should be able to attend. Because of this, I will be using another practice for all of my future ultrasounds. It is very important to me that my husband can attend. If Dr. Helms policy changes, I would definitely come back.

Dear Dr. Helm,My son and I are former patients of yours way back in the early 90s before Fresno Community Hospital expanded into what it is today. You looked me in the eye and said Im not sure this baby is going to make it, but heres what were going to try...My son just turned 30 this year, and apart from ADHD he is doing tremendously well. From a lil 3lb 1oz baby to the amazing person we have today.. I thank you. From the bottom of my heart and for the rest of my life, I thank you.

They are allowed to waste your time but you are to never waste their time. When I showed up on time I had to wait an hour before I was seen. I was late by 30 min and they were completely unable to see me. I live in Fresno but my employment is 1.4 hours away from this place.

My appointment was at 11:15am. I walked in the door at 11:00am. Didn’t get called back until 11:40ish and now it’s 12:02 pm and I’ve been waiting this whole time for someone to come in and do my ultrasound. Long wait time sucks especially when no one notifies you if they’re behind. So unprofessional. My back is killing me while I wait here for the ultrasound person to come in. Just so frustrating 🙄

This is a great place. I just wish they would allow my husband to come in with me to see the ultrasound. Especially now that things are opening back up. He has not seen one ultrasound since I got pregnant. 🥺🥺 This is our first child. Hopefully things will change soon.

I’d rate 0 if I couldHe’s rude and called me fat :(I’m 18 and he was disrespecting me for planning my pregnancy at 18. I’m 18 5 months and 191 pounds I gained 10 pounds out of nowhere but to call me fat belittled me so much so I felt so bad about myself all day and literally haven’t stopped eating.

I’ve been to this office for both of my pregnancies and have never had a bad experience. The sonographers are all very sweet and knowledgeable. They put me at ease every time I have an ultrasound done and I’ve never had to wait longer than maybe 5 minutes for my appointment, which is always a plus. Scheduling is always easy too. I would definitely recommend Dr. Helm and his office staff!

I had a wonderful experience all-around at this office. From the short wait time to the quality of the exams--each step of the way was pleasant and effortless. The front desk girls are so happy and welcoming. The sonographers are very knowledgeable and walk you through every part of the exam as they are scanning. Dr. Helm is very intelligent and straight-forward Perinatologist. I highly recommend this office for your ultrasounds.

I loved going to Dr. Helm’s office for my visits! Everybody working there is friendly and very helpful. If I ever had any questions, they were always answered in full detail and always made me feel like an amazing soon-to-be-mother. The ultrasounds are so detailed and easily accessible (both printed and digital - sometimes videos!) I’m definitely coming back my next pregnancy.

I went to this office throughout both of my pregnancies and had a great experience each visit. I was always greeted kindly at the reception area, I never had to wait more than 5 to 10 minutes before being seen, the sonogram technicians were amazing, and Dr. Helm himself knows his medical material. He is a high risk doctor for a reason and I always trusted his opinion. Overall they are a wonderful office and I would highly recommend them to all my family and friends.

Going in was frustrating. I went into my first appointment, and the billing department didnt look into my insurance correctly. It made my appointment be pushed back an hour. Second time billing issues again, January 4th, 2021. I got a call a week and a half later to make payment when I was sure my insurance would make payment in full. Was lied to said claim was declined. Today I looked at EOB my insure paid in full $0 patient responsibility. I just made a payment last week because they stated the claim was denied although I was 100% sure it wasnt true. I paid it since they insisted I needed to make payment. Just some advice billing take the extra step to listen to your patients and maybe go the extra step to call insurance. Very disappointed will not go back and complaining to my referring doctor.

I’ve been going to Dr. Helm’s office during my pregnancy and have loved every visit there! The group of sonographers at this office are amazing, knowledgeable and make you feel comfortable during each visit. The girls in the front are super nice and professional as well. Definitely recommend them!

The staff here is amazing and very professional. Dr. Helm is very professional and knowledgeable. Sometimes his bedside manner isn’t the best, however, I’d rather be told a straight answer than have something sugar-coated and made to seem less serious than it is.

Always Super fast and staff is all so nice and friendly!! Definitely would recommend!

Dr. Helm has absolutely no bedside manner. For being a Perinatologist and working with high risk pregnancies, he has no tact and delivered news that our baby was going to be born with dwarfism in the worst way possible. He used derogatory terms when referring to our baby. I do not recommend this practice to anyone.

This is a horrible place, doctors are not professional or friendly. Not communicative, had an ultrasound done here, will not be going back. Gave me one printed picture and a disc of 5 other pictures, had two doctors give ultrasound and they did not give good photos here, both doctors not good, Im 4months and 6 days, Ive seen incredibly better elsewhere, place is not worth it.

Quite waiting room, professional staff. Easy to locate office

Terrible experience wouldn’t go back front desk people are beyond rude.

I love this office!! The staff is so nice and caring and Dr. Helm is very knowledgeable. He listens to me and puts me at ease with my pregnancy. Would recommend him to anyone.

Very friendly staff. Never a very long wait.

I would really like to hear from women who were delivered by him in the 90s. I had an odd experience and I’m wondering if anyone out there has too. I’ll read these posts everyday and give out my number to those who have a stories

This dr office has a strict do not call the patient policy. They will schedule you appointments and not call you or your regular Dr which is what they always put the blame on. I missed 3 appointments because of lack of communication. I am 22 weeks pregnant with twins, high risk, and I have had only 1 ultrasound for my entire pregnancy. This is very serious they are putting my babies at risk. If anything is wrong I should know but I dont. I will sue them if anything is wrong. Do not go to this office if you want actual prenatal care.

Dr. Helm knows what he is talking about. The staff members are very kind compared to my visit 3 years ago. They have better equipments for your ultrasound compared to regular OBs office. They also take good amount of time to do the ultrasound and are very informative regarding the ultrasound they perform. They burn CD for all your ultrasound pictures. Except that I dont have any CD player to look at the photos with so it would be great if they put the photos in a small USB instead of a CD or if they could send them to your email.. just a thought. One thing I was very upset about this office was that I had an appointment for genetic consulting with Dr. Helm at 730am. They told me to be there 15min early but I got there at 730am so I felt so bad that I wasnt there 15min earlier like they told me to be but I saw Dr. Helm come to the office at 830am. There were 2 people ahead of me waiting for him so I got to see him around 915am. Hope they can do something about this. Actual consultation with Dr. Helm was very good. He is on point and tells you what you need to know.

I have not met the Dr but i was nervous for my appt today because of the reviews. They were so nice. From the front desk girl, to the girl that walked me back, and especially the ultrasound techs. Good experience!

Awesome care for years two pregnancies both high risk they took great care of my babies and myself monitoring check ups thank you

If I could give them zero stars I would. Just left their office. Scheduled for a consult which I was told he only sees consults at 7am. Waited an hour. Decided to ask how much longer. Front desk said oh Drs not here yet. I said and you cant tell me hey hes not here. She said well we just never know. From the first time I stepped foot in their office last week office staff was unprofessional. My first appt was scheduled wrong. Today they had me fill out everything AGAIN. They walked in with their hair spray and make up bag to finish getting ready their I guess but they didnt have time to do their jobs. Its perinatal office. In my case something is wrong with my daughters umbilical cord. To have to deal with such ignorance and unprofessionalism is ridiculous. Dont go there. Getting referred back to Dr. Woods. They are 5 star sweet and kind. They dont have you waiting and definitely have never messed up my appts or paperwork. Dr. Helm you need to get new staff!!!!

Clean and nice office they’re fast to get you but to this student sonographers or berly graduated students who berly know what they are doing !!! After today’s visit I’m requesting not to be seen here anymore 3 times I’ve been seen here by student Sonographers who don’t know what they’re doing my two previous pregnancies I loved We’re I went to bad I decided to go with a different provider and they send me here . The one I seen today literally told me she wasn’t trained to do 3D and she didn’t have someone available to do it after checking my babies heart pressing on my stomach for so long !!! Wouldn’t recommend anyone unless you want to be seen my berly trained girls who just hurt your stomach . Good luck 👍🏻

If I could give 0 I would these people are INCREDIBLY RUDE. Its so strange!!! Like whaaaaaats your problem???? So freaking rude the front office people all need to be replaced. Absolutely disgusting.

Good luck trying to get a hold of anyone to make a payment. Ive been trying for 7 months. They are RUDE! If I ever have another child I will make sure the dr is not affiliated with this group. HORRIBLE SERVICE!!

Was told to be here at 7:15. I live an hour away and let the staff know I had to be at work so I needed to been seen on time. They assured me I would be seen on time. I’m now not being seen until 8:30. So disrespectful of people’s time.

Front office people are so rude !!!!why work there

One of the best experiences of my life!!!