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Plastic Surgery Services of Fredericksburg
3312 Fall Hill Ave, Fredericksburg, VA 22401, United States
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Je
Review №1

The results from my procedure were okay but not what was discussed or expected. Staff is great; post-op care could have been better. The decision to go forward with any procedure is difficult. The results did not make the recovery period, discomfort or cost worth while. Eighteen months out and I dont see much of an improvement in a procedure that should have taken ten years off my appearance.

Me
Review №2

I just had a procedure done that I was very nervous about but I am SO HAPPY I did it. The staff and Dr. Bautista were so welcoming and comforting and I am so happy with the results already. I would recommend this place and Dr. Bautista over and over again.

tr
Review №3

Dr. Aflaki is the best plastic surgeon, especially regarding breast augmentation! His 2021 award of top plastic surgeon in Northern Virginia is so well deserved. I am so impressed and satisfied with my breast augmentation. My breasts were so natural looking and full and perfectly round and sat in the right place immediately after surgery (please see my before and after pics below)! No one new that I meet can tell I had any work! This is not always the case with other surgeons or breast augmentations I’ve seen. Dr. Aflaki is truly the best. My other friends who have gone to him have had the same experience as me! I love my new body! Changed my life! Thank you so much Dr. Aflaki!

Ma
Review №4

Dr. Aflaki is the BEST. I wish I had come to him sooner. I recently had a 360 Lipo and BBL done with him and I am SO grateful I went to him. I originally booked with 2 different doctors in Miami but cancelled both after finding out some very horrifying news about what they were doing to women. Something in me told me to just stay in state and do it closer to home. THANK GOD I cancelled with the other doctors and stayed in state. I soon found Doctor Aflakis office and booked my procedure the same day as my consult with him because my intuition felt REALLY good about him. My spirit was at peace when speaking to him, and it felt right. He is straight to the point and honest. He genuinely cared for me. If I have questions, I ask him directly anytime, and he is always there for me. His staff is also very kind and helpful. Shout out to Nurse Victoria for all the advice she gave me through my recovery! Back in 2014 and 2016, I had 2 Lipo & BBL procedures done with another cosmetic center in Northern Virginia, and my results were minimal. It was like I hadnt even had surgery done... The results I got from one round with Dr. Aflaki are 100 times better than both my past Lipo/BBL surgeries put together...I am 7 weeks post-op today, and I am EXTREMELY happy with my results.-Madhu

Cr
Review №5

The absolute best plastic surgery center in Fredericksburg! Dr. Heppe went above and beyond of what I expected out of him.

Me
Review №6

This was my very first experience with having any type of procedure done and I am extremely happy with the results. Dr. Aflaki is very patient and knowledgeable, and treats his patients with care and respect. I appreciated him taking the time to answer my questions and I felt completely confident knowing that the procedure would be done in his capable hands.The staff there is very professional and kind as well. I had to reschedule my procedure, and was so relieved that they were understanding and empathetic to my situation. I would definitely recommend PSSF and Dr. Aflaki to any friend or family member.

Ni
Review №7

Great experience. Dr. Bautista was great to work with and the staff was so friendly. So happy with the results and would recommend coming here.

Sh
Review №8

Go anywhere but here. I canceled my surgery a week before hand because I had unforseen issues. It was my understanding that I could use the deposit for other services or reschedule at a later date. I called and a receptionist told me that the money would not be forfeited and I could use for other services but I couldnt get it back. Which was okay because it wouldnt have been a loss. I called back today to reschedule and was told that my money had been forfeited and I would have to pay the same $500 I paid 2 months ago. Im not understanding why they do business this way. I want to use their services but not if they dont honor what they said.I can understand if a lot of time has passed or if I wanted to completely cancel. But to take my money when I still wanted the service is mind blowing. You missed out on $5000 for $500. Doesnt make sense.The lady today said she talked to me on the phone March 16th and that we had an understanding which is far from the truth. Had I known I was going to lose $500 I wouldnt have canceled I would have just rescheduled. I had other issues to take care of. For a buinsess to just take $500 when they would be getting more money from my surgery is disheartening.Update: office manager admitted that a lady Dana did say I could use the money. But I was miss informed she said that the money had been forfeited.Asked if they would honor what the lady had told me they said no.No service was provided and they basically took $500 from me during a pandemic. 😄

Am
Review №9

Dr. Aflaki and his staff were so friendly, I was always excited to see them again for my pre and post-op appointments. I will be able to look back at my experience here with joy because it was absolutely great. I will definitely come back in the future and would 100% recommend Plastic Surgery Services of Fredericksburg for any type of surgery you are looking into. This clinic is very trustworthy with excellent customer service and incredible surgeons.

J
Review №10

I choose Dr.Bautista because of his experience, what a disappointment! Botched my face and neck and took no accountability. I gave him several opportunities to revise, he blamed me, then quoted me another $5500.00 for a revision. Horrible experience! I am left disfigured, embarrassed, and have to find another surgeon to fix my face.

Ca
Review №11

Dr. Aflaki goes above and beyond to make sure his patients are satisfied with their results. He is a caring surgeon who takes pride in his work. My daughter got rhinoplasty, and I had a tummy tuck and BBL. We are still in the healing process, but we are already so happy with how everything turned out. His staff is caring and friendly. We always feel very welcomed when we visit for our appointments. I recommend Dr. Aflaki and Plastic Surgery Services of Fredericksburg, you will not be disappointed!

Ka
Review №12

Dr. Heppe is not only very kind but is also extremely skilled! His staff is professional and caring and they all make you feel like you’re their only patient. I love my results and I would recommend him to anyone needing plastic surgery services! Truly a great experience!

Bi
Review №13

Amazing experience. The entire staff was so friendly, welcoming, and made me feel safe and secure throughout the entire process. Results turned out great and was a very streamlined process! They genuinely care about the patient experience which is rare to find nowadays. Highly Recommend!!

Ch
Review №14

The entire experience from start to finish was great! The nurses and Dr Heppe made you feel at ease from the initial consultation, to the surgery, down to the final visit. I couldn’t be happier with the outcome of my procedure and I love my results- Exactly what I was looking for!

K
Review №15

I Couldn’t have selected a better surgeon, Dr. Heppe and his nurses (Victoria) have been amazing.I had Tummy tuck with muscle repair wand lipo a week ago. Even with swelling and bruising I can already tell my body is going to look great.Very comforting staff!! I truly couldn’t be more happy with the experience I had and would highly recommend this practice.

Ti
Review №16

DR.Aflaki is a GREAT Plastic Surgeon. He was patient and paid attention to detail. I couldnt be more happier with the results if your considering getting work done stop thinking about it and go see him.. You will be happy with the entire process!

Tr
Review №17

The staff here is top level. Theyre nice and informative and made me feel welcome from the moment I stepped into their office. Even when my appointments fell during COVID, I felt that they did their best to ensure my safety while still being friendly and professional. One of my favorite medical offices Ive ever visited!

Je
Review №18

This is a great practice!! Everyone is extremely professional, but warm and friendly at the same time. I love my results and would definitely go back if I needed anything else.

Co
Review №19

I highly recommend Dr. Aflaki. I went in for a tummy tuck and lipo. I’m 4months PO and I feel and look better than I ever have . I’m so thankful and definitely will be coming back. Staff is very nice and helpful made me feel very comfortable.

Li
Review №20

I love Dr. Bautista. He is very gracious, passionate & committed to his patient’s happiness. He takes time to talk to you & doesn’t rush you. I highly recommend him & would use him again if needed.

Ma
Review №21

Thanks dr heppe from the first appointment I field in confidence white the dr and all the very friendly staff specially white Margot very happy white my results and I recommend white my eyes closed blessings to all

Ma
Review №22

I had a completely amazing experience, they have a friendly and helpful staff. Dr. Heppe and this office continues to surpass my expectations. Nothing but a positive experience.

Me
Review №23

Im very disappointed about my services received. I had a wonderful video consultation with Dr. Bautista about a procedure I was interested in. I was told that the patient coordinator would reach out to me after the meeting regarding insurance billing and scheduling the procedure. The only contact I received was a quote via DocuSign that I filled out less than an hour after the appointment, then returned to the office. Two weeks later, after not hearing a thing, I reached out via their online request form. I finally received a response. After signing the quote again, I was told that I needed to put $500 down to have the procedure scheduled, then pay the rest of the cost 2 weeks before my procedure. My procedure would not be billed to my insurance. This was the exact opposite of what I had been told during my video consultation. I was told that the patient coordinator would assist me in submitting a claim. I decided to pursue other options for my procedure. I cannot express how nice and understanding Dr. Bautista was, however the level of care I received from his coordination and billing staff lead me to pursue a different doctor.

Jo
Review №24

Dr. Heppe and his staff are amazing professionals. The moment you walk into their facility they put you at ease and answer all the questions you may have. Review of Dr. Heppe’s medical experience shows an individual committed to patient care and exposure to some of the best medical facilities around. We are fortunate to have a Dr. with his experience in the Fredericksburg area. If you have an interest or need for cosmetic surgery. Seek out Dr. Heppe for amazing results!

Le
Review №25

I am extremely pleased with my results. Dr. Heppe and staff are welcoming, friendly and professional.

Di
Review №26

Dr. Heppe and staff are top notch!! They provide excellent care and are friendly, too. Highly recommend this practice. Dont waste your time and go anywhere else. Trust me, they care about you.

Ma
Review №27

I highly recommend this place for a number of reasons. First and foremost all of the doctors are very professional and take their work very seriously. They care if their clients are satisfied and they go above and beyond to make sure of that. They also have Extremely reasonable prices. Honestly I cant say enough good things.

Za
Review №28

Dr. Pejman Aflaki is a true Life Changer!!! From my consultation to my full tummy tuck he was absolutely amazing! Very patient, professional, knowledgeable and informative. All the fears Ive ever had in having a tummy tuck, he put them all to rest. I am so well pleased with my results!! Thank you Dr. Aflaki for giving me such joy and happiness with my new look, that I thought was a unachievable dream. Life Changer you are !!!

Sa
Review №29

Consistently great service.

R.
Review №30

Dr. Aflaki, thank you from the bottom of my heart! Backstory, I have 3 kids and each pregnancy was high risk with multiple complications. Years ago during my last pregnancy I suffered peripartum cardiomyopathy, a rare form of pregnancy induced congestive heart failure. I was in rough shape and it left me with heart disease. Since that time I have worked very hard to restore my hearts health with healthy eating but could only do mild cardiovascular exercise. Gratefully it worked to bring my heart back to its health but it did little to bring my pre- baby bod back. I use to be pretty fly and thought it’d be nice to be fly again. Once my cardiologist gave me the green light to have surgery the search began to find the best doctor to do the job. In choosing a surgeon it was imperative for me to find a doctor that was highly skilled and confident in performing surgery on me. I visited 6 surgeons before choosing Dr. Aflaki. Within minutes of meeting him I knew he was the one. His bedside manner is wonderful, he’s very kind. Dr. Aflaki is easy to communicate with, patient and has a wonderful calm demeanor that put my many fears to rest. I felt very safe in his hands. His credentials are outstanding and I was very impressed with his education and training. With his skills and talent he worked a miracle on my body! I have had 2 surgeries performed by him, a tummy tuck with muscle repair in March of 2020 and also lipo 360 in June of 2020. I look great. He gave me a second lease on life. He has my highest recommendation. Dr. Aflaki thank you for giving me what I could not achievable on my own. I have not felt this healthy and content with my body in over a decade. I am forever grateful!

ka
Review №31

Like many patients, I consulted with three other doctors (in NoVa) before settling on Dr. Heppe and his practice, and am thrilled that I chose them. From the first meeting through the post-surgery follow-up meetings, he and his entire crew have been kind and gentle and supportive all the way! I recall the morning of the surgery and how tender Elizabeth, Vicki and Diane were as they prepped me -- the last thing I recall was their kindness! And as equally important, after one week of surgery, only slight bruising is left -- Dr. Heppe did an amazing job! I feel as if I look so much younger! Id highly recommend Dr. Heppe and his practice!

Ha
Review №32

Dr Heppe did an amazing job, I feel better about myself physically and emotionally. I had an extremely comfortable and short recovery. Thank you so much!!!

Ry
Review №33

Dr. Heppe and all of the staff are respectful and highly professional. Went in for ftm top surgery and I couldnt have asked for better results. He is knowledgeable and straight forward. They keep the costs low for the patient and were were able to get me in for surgery quickly. I highly recommend this practice to anyone. Especially anyone looking for a team to do any transitional surgeries. They are courteous and accepting and that made my experience there so much better. Ill be posting pictures of my recovery on Yelp because it wouldnt allow me to post pictures here.

Ni
Review №34

Love how happy the staff is! So happy I was able to have Dr. Aflaki as my surgeon! He has great technique and wonderful bedside manner. That combination is very hard to find. You are in good hands with this office.

Jo
Review №35

Dr. Bautista and his staff are fantastic. I went in to remove a cyst on my back and the procedure went so smoothly. I was a little worried about what to expect and before I knew it I was walking out of the office feeling great and happy the the cyst was finally gone. The Dr. and staff are warm and caring, and might I add, very professional. Thank-you Dr. Bautista and staff!!

Ca
Review №36

Dr Heppe and his staff have been great. Nice to have procedures done close to home yet quality work as I’ve received in Northern VA, possibly better.

Co
Review №37

Dr. Heppe is absolutely AMAZING. And to say he stands by his work is an understatement. He will make sure you are fully informed and comfortable going in and coming out of the procedure. And take care of any needs after. His staff is also the best of the best. Super friendly and happy to be as accommodating as possible. No one else will be touching me for anything cosmetic. Nor would I recommend anyone else to my friends.

Ke
Review №38

Loved Dr Heppe and his office staff. My patient coordinator, Dana, was incredibly helpful and so nice. Dr Heppe did an amazing job on my surgery, answered any questions I had and I always felt very comfortable at his location. The nurses were all so personable and warm. 5 stars for sure! I’m so excited about my new look. Highly recommend them! Their pricing is very reasonable as well.

R
Review №39

Dr. Heppe and the entire staff are knowledgeable and caring. You can trust him to lead you through a procedure with patience and experience.

La
Review №40

I love Dr. Heppe and Prya! They are my go-to. Your health and happiest always comes first.

Mi
Review №41

I was nervous starting my process with what I needed done, from the very first day I walked in I was welcomed by his front desk team who were very nice, everything explained well, Dana helped get my insurance company to approve my surgery and Harold Bautista is the best doctor/surgeon I have ever met, he is so nice, understanding and listens to you!!! During surgery day I was a nervous wreck and they made me feel so comfortable the entire time. Id give them 10 stars.

Kr
Review №42

Dr. Heppe and his staff are a great group of people. The whole procedure went smoothly from the consultation to the surgery to the post-op care. Dr. Heppe himself is very professional. It is obvious that he has been doing this a long time. There isnt too much hand holding or coddling. Some people may be turned off by that. I personally appreciate it. His staff is thorough and genuine. Highly recommended!

Ta
Review №43

Dr. Pejman Aflaki and his staff at Plastic Surgery of Fredericksburg are top notch. I had implant replacement with breast lift, full tummy tuck with muscle repair and lipo of the abdomen. Our consultation with Dr. Aflaki was extremely professional and informative. He answered all of our questions and made me and my husband feel at ease. After thinking it through, two days later we booked the surgery. At the pre-op appointment everyone was amazing from the financing, nurses and of course, Dr. Aflaki. The morning of surgery I met with the nurse, anesthesiologist and Dr. Aflaki - although I was very nervous they were all amazing. At each post op appointment we have had every question answered, never rushed and of course made to feel very comfortable. My recovery has been far better than I imagined. I could not be happier with the results! TRULY AMAZING.

An
Review №44

I had a great experience with Dr Pejman Aflaki. He is very professional, he explains the procedures in full details. I am extremely happy with the results. My results turned out exactly as Dr Pejman Aflaki described before surgery. I very highly recommend Dr Pejman Aflaki for any and all procedures needed for plastic and or reconstruction surgery. My life and self confidence has changed one hundred percent. Thank you very much, Dr Pejman Aflaki

Ka
Review №45

Plastic Surgery Services of Fredericksburg has been amazing! The staff is incredibly welcoming and friendly the moment you walk into the door. The staff goes above and beyond to walk you through everything. Dr. Heppe is AWESOME! From the moment he walked into the exam room, we joked and he helped to keep me at ease the entire time. Surgery went perfectly and my results are amazing! If you are looking for a place you can trust and a Doctor you can trust look no further, I am so thankful for Dr. Heppe and his Staff!

Mi
Review №46

Best doctor in the DMV area! My mom went to him 5 years ago and recommended him to me. He did not disappoint!!! Hes very kind, explains everything thoroughly, and sees me at every appointment versus just a nurse or pa. Everyone that has went to him that I know has had the same experience, not to mention the prices are unbeatable! My breast augmentation was only $5000-$5100 with everything included. I work in DC and the plastic surgeons there are practically double the price! Thank you Dr Heppe for everything!!!!

Ka
Review №47

Had a great experience, very personable, knowledgable, explained everything about the produce upfront.

Jo
Review №48

I highly recommend Dr. Heppe and the entire staff at Plastic Surgery Services. I underwent abdominoplasty with hip liposuction over a month ago. I am so very pleased...not only with my results, but by his complete care. He (and his caring, knowledgeable nursing staff) took the time to listen and answer all questions both before and after surgery as they came up. The OR staff and anesthesia were true professionals that put my complete comfort as their priority. Dr Heppe also spent time on the day of my surgery with my fiancé to be sure he felt supported and comfortable with caring for me at home. He then followed me closely in the weeks after the surgery and has made himself available for any questions or concerns. He is an excellent and experienced surgeon who truly does care about his patients.

La
Review №49

Extraordinary experience across the board with the highest level of professionalism and exceptional care.In my late 50s and I like “me” though I’ve struggled with my nose since my early 20s. I am successful in business and relationships, but lack confidence deep down inside that I can directly attribute to my facial features. My face is small, and my nose was not. I had yearned to change the appearance of my nose for many years. At the age of 28, I met with a highly regarded surgeon but something scared me away. I moved forward with my life but not one day passed when I did not think of my desire to make this change – even briefly as I caught my reflection – it was always in the back of my mind.Having an opportunity of time and support of my loving husband, I reached out to Dr. Heppe’s office for a consultation on a rhinoplasty. Friends provided feedback on Dr. Heppe which gave me the confidence to test the waters.Within a few minutes my fears were squelched, and I was ready to move forward. My consultation was at 10:30 Friday and by 11:30 I was selecting a date. It was clear to me that knowledge, experience, training, and overall penchant are but a few traits that accurately describe Dr. Heppe and explain why he is one of the leading cosmetic surgeons in the DC region. Dr. Heppe and his entire team gave me the courage I was seeking.After my initial consultation I was provided with a written quote which was reasonable and below what I have found from other top surgeons in DC.The nursing staff and administrative team all stepped up to the plate and answered all questions. They provided options for financing, talked through timing and what to expect. We discussed what was involved pre-op (tests/screenings) and post-op (recovery, bruising, pain, management, timing). No stone was left unturned.I knew that I was ready for this and there was no doubt in my mind that Plastic Surgery Services of Fredericksburg was the team to go with. I took the weekend to think it through but by Monday morning I was on the surgery schedule.Communication: Excellent communication both oral and written. I was provided with well written documents and instructions regarding every aspect.Staff: Amazing!!! Super friendly, competent, knowledgeable, experienced.Facilities: Beautiful, state-of-the-art, clean, friendly, secure, warm.Safety: Strict processes regarding post-op transportation and care.Surgery: Secure private entrance allowed me to be discrete. The environment is warm and reassuring.Post-op Follow Up: Doctor and nurses took their time in evaluating and answering any questions and concerns.Expectation: I believe my expectations were realistic going in. Dr. Heppe talked through the process in detail and thoroughly described how he expected my nose and tissue to respond based on his extensive experience. I could not be more thrilled with the results. It was exactly what I was hoping for – its “me” – with a refined nose. The look is so natural that only those closest to me pick up on exactly what was done.Anticipation: After literally years of thinking about this – I chuckle as to why I waited. If you are considering a procedure, I recommend spending the time researching the basics. Once you decide you’re ready to pursue – reach out to Plastic Surgery Services of Fredericksburg. They are the pros and they will help you make the decision that is right for you.This review is rather lengthy, but this decision is significant and warrants discussion. In short, this team is the best. The professionalism, expertise, technical staff, operational staff, facilities, - every aspect was with the highest standards of excellence. Not only was the entire process amazing, the support I experienced allowed me to address something that I have been wanting for 25+ years.Dr. Heppe – I am forever grateful to you and the entire team. Thank you!!!

Ch
Review №50

Dr Aflaki did an amazing job. From staff to doctor, everyone is amazing and wonderful to work with. If you are looking for anything, I would highly recommend them.

L
Review №51

My experience with Dr. Heppe and the entire nurse staff has been nothing short of amazing. I had a very unfortunate experience with a male doctor a few years ago that left me very uncomfortable with male doctors until I met Dr. Heppe. Dr. Heppe is very personable, honest, and professional.Often times we get this image in our minds of what perfection is and we forget to be realistic. I shared my expectations with Dr. Heppe and he provided his honest, professional opinion. He provided sensible recommendations and didn’t offer any unnecessary procedures in attempt to “sell” me something.I’m more than pleased with my results as they have far surpassed my expectations. I can’t thank Dr. Heppe and the nurse staff enough for their professionalism and hospitality. They’ve been remarkable.

ro
Review №52

Priya is amazing. I had two scars my wholeLife and she was able to take them away with filler. Im so pleased and in awe of the difference. She also did my eyes and Botox Her services are worth it and affordable. Im astonished that my scars are gone. Highly recommended.

Em
Review №53

I cannot recommend Dr Heppe and his entire office staff enough if you are in the market for a breast lift and implants procedure. I actually chose to go to him for my surgery despite the fact that it is a long drive for me because he came highly recommended by several women I know who had also had a positive experience with their breast surgeries.My surgery was July 19. I was back in the gym (half weight and half reps, but still) on Aug 1. My healing process has been very fast, undoubtedly due to his expertise and precision. I am now just over a month post op, and am nearly back to full strength in the gym.I love my results - he did exactly what I wanted, no going way bigger in the OR like some horror stories you hear. He asked me lots of questions to make sure we were always on the same page, and he and his entire staff have made me feel safe and cared for the entire time I’ve been working with them.He is big on the post op visits, which is important! He cares about making sure your results are on point!Thank you so much, Dr Heppe, and PSSF!! 😍❤️

AJ
Review №54

I would recommend Dr. Heppe to anyone, he has given me my life back and mobility. I had some complications that had nothing to do with my procedure and ended up in the hospital, yet he came by before going to work each day in order to check on me, this speaks volumes about his character.

Ra
Review №55

I got botox and fillers for the first time very happy with the results. Would highly recommend Dr.Heppe.

Ti
Review №56

I have had the pleasure of working with Dr. Aflaki on a few procedures. He always makes me feel extra safe in they way he explains things and reviews options.On my latest request the reconstruction was due to pain. Not only did he inform me my insurance may pay for the procedure, he got approval from Tricare in less than 2 weeks! You will never know how excited I was how he got my procedure done so quick. From office consultation, insurance approval to actual procure, it took less than 21 day!I still have some swelling and bruising but I can already tell my results exceed my expectations. I am so happy with Dr. Aflaki’s work. I highly recommend him.

Kr
Review №57

I am more than pleased with my experience at Plastic Sugery Services. Dr. Aflaki and his staff really go above and beyond to make all their patients feel comfortable and confident. I would highly recommend Dr. Aflaki to anyone considering a cosmetic procedure.

Ma
Review №58

I would like to give a 5 star rating to Plastic Surgery Services of Fredericksburg. I recently had a full tummy tuck surgery. My surgeon was Dr. Heppe he was very professional and provided great customer service. He explained the surgery both pre and post operation procedures. He explained what I should expect after the surgery. His staff was very friendly and genuinely cared about me during this process. This is my first time having any plastic surgery. I am a African American Female in my early 40s. I have two children and have gained and lost weight over the years. I could not get rid of that mommy pouch and excess belly fat with exercising. I am a Army veteran and I thought I could do more and more cardio to lose the belly fat. Well that was not the case, and that is when I decided on plastic surgery. My results are excellent thanks to Dr. Heppe. I am 4 weeks post OP and I look great. If you ever want to look great and feel better about yourself please choose plastic surgery services of Fredericksburg.. They are afforable and you will be happy with your results.

Ca
Review №59

I had a brazilian butt lift done by Dr. Heppe and Im extremely pleased with the results! My husband was skeptical about the procedure because I had very little fat to work with. Dr. Heppe performed a miracle and I got the butt of my dreams! And I was able to prove my husband wrong which is always a plus :) The staff is wonderful and made me feel comfortable the entire time. I would recommend this office to everyone!

Su
Review №60

Dr. Heppe and his staff are wonderful...it is more than a doctors office, they make you feel like part of the family. Had a face/throat/eye lift earlier this year and scheduled for a Tummy Tuck in September...followed by a couple more procedures!

Ma
Review №61

4 yrs later still loving the out come of my barest implants.Everyone was nice, professional, and informative.

Pa
Review №62

Knowledgeable, professional and Friendly are just a few words which describe the staff at Plastic Surgery Services of Fredericksburg. It’s easy to write “great staff” in a review and not elaborate, but that’s not helpful so here it goes. . .I had a tummy tuck about 2 weeks ago and the results are amazing. What is also amazing is the care and personal attention I received from the nurses and other staff members prior to and after my surgery. Before my surgery, I had the usual pre-surgery checks (bloodwork and EKG) for a person my age. I was leaving to stay a week with my grandsons in Yuma, AZ and would be coming back the week prior to my surgery. I had the required tests done a few days before I left. While I was waiting to board my flight to Yuma, Elizabeth, who is a nurse at Plastic Surgery Services of Fredericksburg and who works closely with Dr. Heppe called and let me know that the results from my EKG were slightly off and I would have to have a doctor’s clearance for my surgery. Well, I do have an orthopedic surgeon and a plastic surgeon, but not a cardiologist and told her so. As I’m sure you know, the time it takes to get to see a doctor as a new patient is painfully long. Elizabeth said that she would try to see what could be done on PSSF’s end and would get back to me. I boarded my flight, had a short layover in Phoenix at which time Elizabeth called me with the news that an appointment had been set up for me to see a cardiologist the Monday following my return. I was so relieved and yes, I was cleared for the surgery.During this time, I was waiting for a payment to post with the financing company I wanted to use for my surgery. A 10- day hold had been placed on my payment and funds wouldn’t be released until that time due to “money laundering laws.” Dana who helps patients navigate the financial labyrinth of elective surgery came up with the solution of printing out all the necessary paper work before I went to Yuma (including my authorizations to do so) so when my funds were released, payment could be made immediately and my surgery would not be delayed.Above are just a couple of examples of the nurses and staff members of Plastic Surgery Services of Fredericksburg going above and beyond for a patient. I always leave Plastic Surgery Services of Fredericksburg with the sense that I am a valued patient and lately, with a sore stomach from laughing.

Er
Review №63

Dr. Heppe did a amazing job on my tummy tuck on April 18, 2018! I am so glad he was my surgeon. Dr. Heppe and his staff really took care of me the entire time. My results are outstanding! I have 9 year old twins and I could never get my stomach back to its original shape, but Dr. Heppe sure did! I am so glad I had the procedure done.

Sa
Review №64

I would not recommend this office for any procedures. Dr. B was okay. Anesthesiologist was awesome. The nurses are pretty horrible especially the short haired one. When I went in for my pre-op appt. I guess the nurse didnt agree with a certain way I had opted to have my surgery done and asked me why. I found it completely out of line and none of her business. I was also unhappy with the post op care (hardly any) and got the feeling that they really didnt care about what I wanted out of the surgery. I wish I had gone elsewhere and didnt waste my money. I was disappointed and unhappy with the end result of the procedure :(

Er
Review №65

Very unhappy with the lack of post op care. I dont really feel like they care about the pain youre in. 11 days post op from tummy tuck & lipo. I didnt ask Dr for pain meds. Just told him I was still hurting & have been woken up from pain the last 3 mornings at 4am. He said my bowels sounded quiet (even though we discussed they are working). He said Ill give u a work note for the rest of the week. I dont want you on pain meds just because they slow your bowels down. Take alleve! I didnt say anything but O.k. I was shocked that 11 day post op Im telling my surgeon Im in pain & hes telling me to take alleve. I cant even get out of bed! I left there feeling like Dr Heppe wasnt concerned about my recovery or how I was feeling. I paid over 8k & I think he figures his job is done. If youre looking for a compassionate surgeon then dont see him. Its pretty disappointing too. I was told prior to surgery that the staff was there & they would be there for anything I needed. I have 3 people who wanted to get work done but definitely wont be referring them to him. God forbid they have any complications or are in pain. My incision looks good so no complications per Dr Heppe. Pretty much in a nut shell, suck it up! Wish I would have researched surgeons a little more before spending over $8k on 1 who obviously doesnt have much compassion!

Do
Review №66

I had a breast lift on 5/14/2017 healing extremely well they look amazing and I would recommend them for many reasons the staff is friendly doctors are professional and knowledgeable and Im glad I had the procedure done there after 6 months of research I now know I picked the right place. Thanks

Me
Review №67

I had a BA by Dr. Bautista in July 2014 and was so impressed with everything. All of my questions were answered during my pre-op appointments and the staff was extremely nice and knowledgeable. The surgery went well and recovery was fast. My post-op appointments have been great so far. Things are progressing nicely and I’m sure they will continue too. I felt very comfortable in the care of Plastic Surgery Service and have recommended them to many friends and family already!! Thanks Dr. Bautista!

Ba
Review №68

July 9, 2017. 2 starsI went to Dr Heppe wanting to have my encapsulated size D left breast implant and my size D right breast implant which went under my arm repaired and reduced to a size full C. Dr. Heppe took my case and operated on my breasts and did a encapsulating and encapsuloraphy and mastopexy. It took about 6 months or so and I noticed that theRight breast was back under my arm and the implant was so much smaller than the left you could hardy find it. I was so upset. I would have thought if my desire to have smaller breasts was unreasonable he should have told me I should stay a D so my skin wouldnt make my breasts so weird looking. I went back to Dr. Heppe asking him why the right breast was so small and he said he could inflate it but when I asked him why the pocket was big again he said he could go in and try again. Now I know that plastic surgery is not an exact science; Im an RN. But when I saw Dr. Heppe he said it was going to cost me almost the same as the first surgery which was $10,000. I was completely blown away that he didnt offer to do his surgery for free as he was the person that ruined them. So would I go back??? Only if Dr Heppe would do his part of the surgery for free and I would pay for the operating room. I think this is only fair as I am a long standing and devoted patient of his and Plastic Surgery Services. I am truly upset. I have been through a lot of ugly back and neck surgeries in my life and my breasts were the one thing thing I could look at and smile and now I cant even do that. :((

Ni
Review №69

I dont recommended Dr. Heppe to anyone really. I went in for a lip injection consultation and showed a pic of my desired look. Immediately he said it wasnt going to look like that which was fine but instead of talking to be and getting me to a plan to reach my goal or one that would look better he just kinda stood there like I can give you one syringe.. I said will that make them noticably plumper, he says idk depends it will improve it thats for sure thats all he kept saying... he was very nonchalant. Seemed like he could care less about satisfaction at all. After its all said and done I said Id wait and think (not going to him ever again) he charged me 80$ for a 5 minute convo. not to mention my apt was at 1:45 and wasnt even seen till 2:20. 🙄 My cousin saw the other doctor there and I def recommend him.

De
Review №70

I had breast augmentation surgery a month ago I am satisfied and happy with the results very friendly staff efficient Dr. Pejman Aflaki very professional thanks for your professionalism

Information
3 Photos
70 Comments
4.7 Rating
  • Address:3312 Fall Hill Ave, Fredericksburg, VA 22401, United States
  • Site:http://www.plasticsurgeryservices.com/
  • Phone:+1 540-371-7730
Categories
  • Medical spa
  • Plastic surgeon
Working hours
  • Monday:8:30am–5pm
  • Tuesday:8:30am–5pm
  • Wednesday:8:30am–5pm
  • Thursday:8:30am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8:30am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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