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Family Dental Center
1006 Leawood Dr Suite 200, Frankfort, KY 40601, United States
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na
Review №1

Family Dental has taken care of my entire family for years, and we always receive great care! The office is very clean and the staff is always friendly, courteous and very skilled, Tracy at the front desk always greets us with a big smile, Lisa and Emily are our favorite hygienists, Dr. Betzing is absolutely the best! I will always be grateful for the kindness and care she always showed to my Mom RIP.

ka
Review №2

Always great service at Family Dental. Glad paperwork can be done online now! Seems I had to fill it out every 6 month visit, not only yearly when insurance renews. Love submitting it online 💜

di
Review №3

As usual, my experience with the Family Dental Center at Frankfort has been very pleasant. Doctors and nurses there are great, and services there great too. Keep up the good work.

vi
Review №4

I have been a patient of this practice for nearly 2Decades. They are courteous, competent and always a joy to be around. They have my highest recommendation.

an
Review №5

Emily and Kari did an outstanding job today. I had my teeth cleaned and polished. It only took them 30 minutes and the work was flawless.

Da
Review №6

Everyone was really nice and efficient. I would love to keep going back to them. Either my insurance is terrible or their prices are a little to high. But you know the saying you get what you pay for . If you want good service, this is the place to go.

Ni
Review №7

Excellent service from start to finish!! They were able to get me in right away due to a cancellation. Nicole took great care of me during my cleaning and gently reminded me to keep up with my flossing without making me feel ashamed. Jessica at the front desk was great as well & got me booked for my next six month check up!

Pa
Review №8

The staff is kind, caring and professional. I’ve seen several hygienists and dentists in the years I’ve been a patient. They are all wonderful. I highly recommend them!The office is clean and well maintained. I like that each “room” feels very private, so your comfortable talking with your team.They even saw me all through my last pregnancy. I had some complications from the pregnancy, and they took great care of me through that.

To
Review №9

I visited Family Dental Center on 8/5 to have several surfaces filled on my molars. The dentist and hygienist worked together to get it absolutely perfect. My bite feels exactly like it did before the fillings because their work was so precise. I couldnt be more pleased.

Ja
Review №10

Im only allowed to give five stars for Dr. Peters. I guess Ill have to give five stars twice. Great visit even though I dont like being stuck in that chair. Dr. Peters has great chair side manner! All was thoroughly explained from start tofinish. I am a very happy patient and highly recommend Family Dental Care.

De
Review №11

I really like going to Family Dental. They treat you with the upmost care. Theyre understanding of whatever treatment plan youre needing. They go over it with you as to what work you want done and at a timely manner. Dr. Chen is one of the best dentists Ive seen there.

Be
Review №12

Everyone was super friendly. And quick and caring as well. Fastest I ever had a tooth removed. Went flawlessly.

Av
Review №13

As always I was very satisfied with the way the Family Dental Center staff took care of me during my last visit. I left the clinic feeling grateful for the great job Dental Hygienist Lisa did on my teeth and for the knowledgeable way in which Dr. Betzing deals with her patients’ issues. I’ll definitely keep coming back to Family Dental Center for dental treatment.

Do
Review №14

Recently had a crown placed. Its hard to tell if the bite is right when your numb so a few days later I was having some pain in that tooth. I called the office and they were able to get me right in to get my bite right. Dr. Chin took great care of me.

Le
Review №15

I had to have a Root canal done they were very courteous and professional and they did a fabulous job on saving my tooth .

Tr
Review №16

Everyone was very friendly. They all seemed knowledgeable about their jobs and all had a great rapport with each other. They were very thorough about explaining the dental work that I needed to get to my goals and the options that were available for me to reach the outcome I desired. They were upfront about pricing and showing you on paper the costs after insurance.

Ja
Review №17

Nice dental office. They were considerate of my needs plus did an outstanding job. Dr. Chen was my dentist and I recommend! He cares!

Ir
Review №18

Painful experience with crowns on implants. I’ve experienced terrible headaches as my bite is adjusted from March 2021 through present. While the pain is improving, it’s constant. I feel like my quality of life has been impaired. I have to take Tylenol around the clock and worry what that is doing to my liver. My beautiful implant crowns have been ground down to nubs. These headaches feel like waves of pain permeating from the right and runs around the face. Long summer.

Ch
Review №19

My son had a problem with his braces and they got him in the same day right after school. The problem was solved and everything explained in entirety. Family Dental Center is an awesome facility my boys have been going to for 10 years and I wouldn’t change for anything. I would highly recommend this facility to anyone.

Al
Review №20

Honestly can’t even fathom how wonderful these people are, how much they put “family” into family dental center. Dr. Peters, Dr. Betzing, Dr. Chen, go above and beyond your dental needs. They care, and are professional, efficient and they don’t stop until they find a solution and make sure your dental needs are taken care of. I can’t say enough great things about them. They’ve truly made such an impact on my life, and I’m forever grateful.To the entire TEAM, STAFF, i love you FDC! You guys rock. You don’t realize the impact you all are making day in and day out. But you are more than appreciated and it doesn’t go unnoticed.🙌🏽

da
Review №21

Another wonderful visit at family dental center. Everyone is always very upbeat and friendly. My appointment with Nicole was great.

Ca
Review №22

It was a good visit. everyone was nice and wonderful. keep up the good work. take care.

St
Review №23

First class experience. Very professional and what a happy crew. I recommend them to everyone, without any reservations.

Be
Review №24

All staff were very friendly. Nicole Burgess was my hygienist and was awesome! She made me feel comfortable as I’m a big baby when it comes to dentistry. My treatment plan was explained very clearly and my overall experience was pleasant.

Ri
Review №25

Appointment time was right on - no unnecessary time sitting in the waiting room. Nice, clean office.

Hu
Review №26

Office staff is very professional and efficient. The whole dental staff is also efficient and friendly. They are willing to answer questions and explain what they are doing. Keep up the great work.

Ro
Review №27

Staff is extremely caring and kind. Dr. Peters was very professional and has a great chair side manner! My thanks to everyone!

Li
Review №28

Family dental is the best place to go for all your dental needs. All of the staff is friendly, and they make you feel like you’re the only one in the office. The dentists give you the utmost care and make sure that you are taking preventative measures and practicing good hygiene to prevent further problems down the road. No need to look elsewhere! Thank you Family Dental!

Va
Review №29

It was a time saver to do all my forms in advance. The staff was more than accommodating and provoke high quality care. The state of the art equipment makes you confident they are getting an accurate picture of your dental health.

Ho
Review №30

Heidi receives 5 stars from me! She was communicative, friendly, mindful of my comfort level, very thorough with my cleaning and just a pleasure! Front desk staff are also consistently friendly, pleasant, helpful, responsive and professional.

lo
Review №31

They are very professional but seem very caring at the same time. They dont just rush you out the door because they have another appointment coming in. They explain everything to you and they do it so you can understand.

LA
Review №32

ABSOLUTELY LOVE FFDC!!! They are by far the best dental facility Ive ever been to in the city. The office is always clean. And ALL of the staff from the front office, billing, hygienists, to the Dentists are all professional and kind.

J
Review №33

Emily the dental hygienist is Always very nice and professional. As well as Dr. Peters. They are very concerned about the health of my teeth and gums.

Ja
Review №34

My family and I go here. The staff are great and very helpful. They provide you options and work with you on treatment plans. My 6yr old adores Dr. Burton and is always excited to go get her tooth checked.

Ch
Review №35

My son loves visiting the dentist! Thank you for being so kind to my inquisitive child.

Ch
Review №36

Everyone is friendly and helpful. I am very happy with my molar implant, and feel that I have received excellent care. I had some issues about 3 years ago, and they have walked me through a treatment plan, and now I have good check-ups. I highly recommend Family Dental Center.

Au
Review №37

Great patient care coordinators, hygienists, dentist, staff. All are always caring and helpful

Br
Review №38

Very knowledgeable, professional, and courteous dentistry group. They provide high quality dental work, know what they are doing, and they care about the patient experience. I trust them with my dental care.

La
Review №39

Dr Peters and staff did an amazing job with my daughter today! So welcoming and comforting for a nervous 13 year old!

Na
Review №40

Very understanding and sensitive to my nervousness,Previous experiences had left me anxious, but the staff were reassuring and helpful, communicated clearly throughout my session.Lovely clean facility. Id recommend.

Ir
Review №41

Ive been going to FDC since 2008. I dont recall ever having a bad experience. That being said, Im always just going for a cleaning because I havent had any cavities. The staff are always really nice too! I definitely recommend them!

Sh
Review №42

I have been going her since I was kid. The hygienists and doctors have always been pretty great. However, Jessica at the front desk has always been incredibly rude. On multiple occasions she has been snarky and unprofessional both in person and over the phone. Because of her, I am considering going somewhere else.

Ti
Review №43

Everyone there is so helpful and kind. I highly recommend them for all your dental care needs.

Ri
Review №44

Great experience as always. I have a great dentist in Dr Burton. All the staff are great to work with. Thank you Family Dental Center!

Je
Review №45

Dental Hygenist, Emily Brown, was the best. Got in on time and was finished more quickly than I had thought. Dr. P and staff continue to provide outstanding service.

Bo
Review №46

Best practice within 50 miles of Lexington. Top notch hygenists, and superb dentists.

Mc
Review №47

This practice is amazing! Being in the dental field myself now, I have learned a lot just from gettingmy teeth cleaned! During my “externship” there, everyone took the time to help me learn and become a better dental assistant! Emily, one of the hygienist’s, took the time to get to know me today and talked with me the entire time I was there. I have seen all of the doctors there; Dr. Peters, Dr. Burton, and Dr. Betzing and they are all wonderful! They make coming to the dentist a breeze, they always ensure that their patients leave happy, and I couldn’t be more grateful that I have a wonderful dentist(s), hygienist(s) and assistant(s) who treat me like family when I come for a visit! Highly recommend!•• I can definitely say they treat everyone right; employees and patients!••

Ho
Review №48

Amazing office. My daughter has been going here since she was 4 yrs old. She always feels comfortable and never scared. The team always takes such good care of us. Highly recommend.

Cl
Review №49

I went there to have a tooth extracted. I was not give the appropriate amount of medication. The pain was excruciating.

Be
Review №50

As a dentist at Family Dental Center, it comes as no surprise I am a huge fan! Tori completed my hygiene yesterday and was FANTASTIC! Always caring and gentle. I think everyone has a small fear of bad news at the dentist. What I love most about this team is just that, it is a team! I never feel self conscious, only informed and that they truly care about whats best for their patients. Love FDC!

Ro
Review №51

Always a class act at FDC! They really have the safety features down to a science. Dr. Peters and Dr. Burton are excellent at what they do. It’s not often that people look forward to the dentist, FDC comes close to breaking that mold.

To
Review №52

Everyone at this office will go above and beyond to achieve adequate care for all patients. The doctors, hygienists and assistants are personable and will do whatever they can to ensure your safety while helping you achieve a healthy smile. Highly recommend this office for all of your dental needs!

Ja
Review №53

Excellent professional service. Thank you.

da
Review №54

Yes great staff alway around and great Doc Dr Peters I really in joy going to the dentist I look forward to it love them all

De
Review №55

Everyone at Frankfort Dental Center is helpful and friendly. Dental visits are not my favorite place to be, but the dentists, orthodontist, and all the staff make it as pleasant as possible. I have been impressed with their modern techniques and expertise.Debra Ison

Li
Review №56

As usual with Family Dental Crnter, from the girl who answers the phone and checks you in to the person who takes care of your teeth all are kind, considerate and very knowledgeable of their profession. If there is such a thing as enjoying a dental visit, this is the place to go.

Ri
Review №57

Everyone was very nice and professional. They make going to the dentist easy.

Da
Review №58

Awesome staff. Awesome dentist. Love going to appointments!!!!

Ru
Review №59

Receiving implants. The care and preparation made the process very clear and and all went smoothly. Dr. Peters and team explained every step for the procedure and post care.

Br
Review №60

My appointment was prompt and pleasant. Met with friendly staff and very positive outcome. My Dentist was very through and made me feel calm and relaxed. I recommend Family Dental to one and All.

Jo
Review №61

My procedure went very well and I was completely satisfied.

Ka
Review №62

I love the staff. They are very kind and considerate!

Jo
Review №63

Professional and prompt service plus they are down to earth. Great bunch of people from checking in to checking out

Th
Review №64

I love Family Dental Center. They have taken a total dental-phoebic patient and turned me into a believer. They are caring and compassionate and treat you like family.

Ot
Review №65

Very nice group of people. Always very professional. Very clean facility and you’ll find the best dentist and hygienist in town here.

Ro
Review №66

The best. For cleaning, Emily is second to none and Dr B is the best.

Te
Review №67

Very caring. They have an awesome group of people who take care of you! Wouldnt go anywhere else!

Ch
Review №68

Excellent experience. . . Thorough cleaning and check-up! I have been a patient for over 40 years!

Ro
Review №69

The staff are extremely courteous and professional. I have used this dental center for many years and have always received the best of care.

Ro
Review №70

It feels like I’m with family when I’m there. Everybody is very friendly and they do excellent work.

Bi
Review №71

Always a great visit, and I look forward to each and every scheduled time.

Ev
Review №72

My dentist and hygienist Shiela are the best. Very friendly and would always make me feel comfortable and at ease. Dr. Betzing would always greet me with a warm welcome and happy to see me.

RD
Review №73

Great people, they treat you like family, from the Doctor to every soul in the building! Sweetest people in the world.

Da
Review №74

Excellent service and friendly staff!

Li
Review №75

Awesome office! High tech! Very skilled and professional! Love this office and all within it!

Ch
Review №76

My son had to get his first filling for a cavity. He had 4 people checking on him. They talked him through everything. I was so proud of him.

Da
Review №77

While going to the dentist is never fun, the folks at Family Dental do an amazing job.

To
Review №78

Great atmosphere and excellent service. Friendly and efficient staff.

Ma
Review №79

Wait time was a bit too long. Everything else was great!

Bi
Review №80

Excellent care.

Ca
Review №81

Great folks, friendly service.

Ki
Review №82

The hygienist did an excellent job!

Sa
Review №83

Not a helpful place. New to the area and have been trying for about three days to get a hold of someone here (almost every day there are odd hours of operation, at least Wednesdays-Fridays). Chatted with a bot on their site; good for nothing. Gave bot a bunch of information, bot said someone would contact me, no one ever did. Finally got through today and asked if they accepted Passport. They dont. Asked woman if she knew of a reference online where I could access information on this, since she rattled off doctors names way too fast to comprehend. She replied Google. Thanks but No thanks. Ill remember this, going forward and advise people here to avoid this place. Apparently they cannot be bothered to assist you, or even call you back, unless they know you are going to pay them. God forbid youre a low-life on Medicare. Beware and avoid-- Unhelpful, non-compassionate. Welcome to Kentucky!

Ro
Review №84

Dr Burton is a wonderful dentist with the best bed side manner. I would recommend anyone that needs dental work to see her. Great experience.

ni
Review №85

Emily is ALWAYS wonderful with my kids!

St
Review №86

I had to have some extensive work done on my teeth. After years of pushing off and neglecting my dental health, I was embarrassed to haul myself into a dentist office. Leasha, Holly, and other dental assistants worked tirelessly to help me love my smile and to feel comfortable in a place that would usually cause me anxiety. Dr. Jacobs is kind, patient, and he listens when we have issues. On one visit, he and his assistant (Holly) worked for 3 hours on prepping 2 of my teeth for a crown. The teeth had old metal fillings that just didn’t want to come out. They didn’t complain that it ran into their lunch time.Out of all of my visits here, they have never once made me feel like I was a failure. They never made me feel embarrassed. I never felt judged. I just felt welcomed and to me— that meant everything.My heart (and smile) is so happy I found Family Dental Center. Thank you Dr. J!

Ce
Review №87

Fantastic People

Li
Review №88

From the first time I met Dr. Peters, at his dental implant seminar, I could see his passion for implant dentistry. Id started the process through another local office, but switched to Family Dental because I could see their commitment to excellence. I have been to the office at least 5 times now, during the implant process and for cleanings, and have been thoroughly impressed by Dr. Peters and every staff member I have encountered. I couldnt expect better care or treatment anywhere! So glad I found Family Dental Center!

Pa
Review №89

Great people.

Do
Review №90

My first tooth extraction. Went well. I am resting comfortably with very little noticeable discomfort. Well done.

Ma
Review №91

One of the best experiences, Ive ever had going to the dentist. Very friendly staff and very helpful. I recommend going to Family Dental Center to anyone who needs a tooth fixed or a cleaning or just looking for a new Dentist to go to.

ta
Review №92

I went in for a simple cavity filling and I am a very anxious person. I have had a very bad experience with the numbing needle before with a previous dentist and I made them fully aware of this. I let them know multiple time i was not ready for the injection so they told me that they would let me know everything step by step. With out telling me and as I’m trying to set back up because once again I was saying I am not ready. They try to do it anyway. I am very angry that they did that and they have no professional out look on patient Who is nervous. I recommend going somewhere else due to there lack of sympathy and cooperation With the patient.

To
Review №93

I miss Dr. Bowers. She was caring and helpful. Not getting that at this place anymore. All I get is misinformation and poor work on my teeth. I tried to like it after she left because I hate the hassle of switching things up but now it’s time to switch dentists!

Ca
Review №94

Very friendly and caring.people at.the Family Dental Center. They took great care of me.

A
Review №95

I cant say enogh great things about Alicia and Doctor Jacobs. They did a crown on my front tooth and you cant tell a difference at all! Im not sure how they matched it so well. Very professional and friendly service!

Mi
Review №96

Their office manager acquired pre-authorization from insurance. Went for services on separate days paying up front almost $1000. 3 weeks later their estimation was way off to the tune of $700. Had they been upfront about costs services would not have done been done. Beware this office. They love to scam! DO NOT GO HERE.

Ka
Review №97

Theyve been my dentists for fifteen years. Drs. Swintowsky and Peters are very kind about making dental procedures easier on people terrified of dentists. Lisa is the best and gentlest at teeth cleaning. Ive had cosmetic stuff done by Dr. Bowers -- she has a very good eye and was good, I thought, to suggest a less expensive fix to try first before the expensive stuff. Her temporary fix has lasted about eight years so far.

Ro
Review №98

My family and I have been going to FDC for over 15yrs and we are very happy with them. Weve had everything from cleanings to root canals done by them and they have consistently provided professional and friendly service.

Mi
Review №99

My wisdom teeth decided to come in a decade late, so I scheduled an appointment with them. They took some X-rays and then informed me that they wouldnt be able to schedule me for surgery for two months, and referred me to Mortenson Family Dental. They also informed me that the dentist they referred me to would likely have to take their own X-rays, as the quality of the printouts they send to the referred dentist pale in comparison to the digital versions they have in their system. They could have checked their own oral surgeons availability before taking the unnecessary X-rays, but I guess they wanted to milk me as much as possible before passing me on to be milked by someone else. I waited for a week for Mortenson to return my call. They never did. When I finally called them again, they stated that they were closed due to the recent snow (but that doesnt explain why they didnt call me back when the office re-opened). Mortenson also informed me that they dont take my insurance. Now my teeth are starting to hurt, and Im calling my crummy insurance provider to change my primary care provider and trying to find someone who will take my crummy insurance, and who can get me into surgery before Im in so much pain I cant think straight. Its odd - this dentist was great for my wife, but they have utterly failed me, referred me to another dentist that utterly failed me, and now Im desperately trying to find a dentist to perform emergency surgery that I cant afford without the insurance that I have, that apparently nobody takes.

J.
Review №100

They are always kind and considerate of my needs. I would highly recommend their services.

Information
33 Photos
100 Comments
3.9 Rating
  • Address:1006 Leawood Dr Suite 200, Frankfort, KY 40601, United States
  • Site:https://familydentalcenterkyfrankfort.net/
  • Phone:+1 502-791-8950
Categories
  • Cosmetic dentist
  • Dentist
  • Teeth whitening service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–3pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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