This is an electronic branch that some people may be avoiding. I say dont be afraid to use this location. The kiosk used to complete the transaction with tellers somewhere else in the valley is very user friendly and the fewer employees are there to help you learn the new way of banking. Good times!

I was thinking of finding a local credit union because fewer and fewer credit unions are doing shared banking with other credit unions. According to my company credit union, Cyprus is still doing shared banking - but not from the drive up window! You’ve got to get out of your car and go inside to the back of the lobby where there is basically what amounts to a person in a closet that can do shared banking. Really?! The drive-through and the lobby are just kiosks with virtual tellers. While I was inside, I watched a dozen people struggle with the kiosks. Everyone of them needed assistance from the lobby greeter. How is this convenient to the customers when it takes longer to do transactions? It’s a cost cutting measure to ensure more profit, not help the customer. I’m willing to accept a large degree of automation and kiosks in my life, but when it comes to my money at a local branch? Nope. I wouldn’t bank here on a bet.

I would recommend coming here if you need a bank account, they let me have my funds a day early when I set up an account, and they are very polite and respectful. I love coming here to get money and I will definitely keep an account here.

I came in to ask about refinancing our van. They connected my with somebody over the phone, did a hard credit inquiry, and then told me they would have to call me back the next day. I never heard back.

Did the virtual teller here, and it was horrible the virtual teller machine cannot do nearly what an actual teller can do and when I went inside there was no teller to help me. If this is the way of the future for Cyprus they are going to lose a lot of people if they don’t give people the choice between having a human teller and a virtual one.

I will never do business here again, nor will I refer anyone.

Draper Cyprus Branch folks are efficient, friendly, fast

The virtual teller is such a bad idea . I always looked forward to face to face human interaction and now its just frustrating and impersonal. Hope this is not the future of cyprus or I will be doing business elsewhere

Employees are friendly and helpful!

Great bank.