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Eyemart Optical Outlet
3839 Merle Hay Rd #110, Des Moines, IA 50310, United States
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Jo
Review №1

I’ve had nothing but amazing customer service from Eyemart. Everyone is friendly, helpful, knowledgeable and their selection is vast and reasonably priced.Ben has helped me when I’ve gone there and he’s been just wonderful. As much as the eyeglasses buying experience can be fun, he made it so for me.You’ve got a customer for life! Thank you!

Ka
Review №2

I have only had positive experiences here and they are very affordable!

Ma
Review №3

Knowledgeable doctor and staff. Their help choosing new frames was helpful.

Be
Review №4

Everyone was very nice and knowledgeable. They were very efficient in ordering my glasses. I would suggest any of my friends to come there. Thank you

Ra
Review №5

Absolutely the best. I highly recommend trying the one on merlhay road in DesMoines Iowa I did after a couple years of trying other eye clinics eye mart found a rare disease in my eyes the first appointment I had there....! Treatment was started and the he pain has decreased

Su
Review №6

If you need eyewear, look no further that Eye Mart!!! Excellent service and friendly staff!!!

Ma
Review №7

Knowledgeable staff, eye exam wasnt boring guy that did it was very informative and friendly not a boring robot.. they all showed their real personalities.. they all did good wouldnt go anywhere else!!!

No
Review №8

Thank you for the great experience! The entire process - from the exam to picking out the best glasses for my face was quick and easy. They have flexible appointment times and were ready for me when I arrived.The eye exam was very thorough - I learned so much about my vision and left with a better understanding of why my vision is the way it is.After my exam the women in the front office helped me find the best glasses for me and when they told me the total for a pair of bifocal glasses and polarized bifocal sunglasses I thought they forgot to charge me for everything. They did not - their prices are just that good! The selection is fashionable and current.EVERYONE was friendly and customer focused. Dont waste your time shopping around; I cant imagine a place that will provide this level of expertise customer service ...and the value is incredible! And they accept insurance too!

Do
Review №9

The people who work there are phenomenal. Extremely friendly down earth and caring. A very comfortable atmosphere.

Li
Review №10

Everyone was so nice & took really good care of me.

Wi
Review №11

Had a good exam and was given all the information needed for my vision.

Ra
Review №12

I had a great experience at Eye Mart! I was finally able to find some petite frames to fit my face! Ended up getting regular glasses and sunglasses! Prices are great and Ryan is an awesome representative for your store! I needed an adjustment after I got my new glasses, he adjusted them super quick and was very nice about it! Great place to go!!!

je
Review №13

I went in to get a pair of no line bifocals and Ryan helped me get 1 pair of no line bifocals along with a pair of prescription sunglasses which were also no line bifocals. Ryan was great at listening to what I wanted and he paid attention to detail of what I wanted. I have insurance but it doesnt cover much but the exam. I am so happy I was able to get 2 pair of no line progressive glasses (one being normal glasses and the other being prescription sunglasses) for under $300.00. Just picked up my glasses yesterday and mu husband loves my frames, that Ryan helped me with. Thanks Eyemart Optical for the low prices and the great service (from Ryan).

Da
Review №14

I went in for an eye exam for prescription safety glasses. Got checked in in less than ten minutes. The optometrist was very professional and efficient. Ryan helped me pick my glasses out, which I am very happy with. Overall I had a wonderful experience. I would and have highly recommended this store to anyone looking to get glasses. Thank you for a great experience.

B
Review №15

My experience at eye mart was quick and easy. Prices are reasonable and Ryan is an excellent representative for your store! Needed a adjustment after I got my new glasses , no attitude, just quick friendly service. Great place to go.

St
Review №16

I heard from a friend that EyeMart had some great deals on glasses. I went to take a look and ended up finding a pair within minutes that I loved so much I ordered them in two different colors (Hemingway’s). My insurance covered a good portion of the first pair and I got the second pair for 40% off per the special sale they were running.They arrived within days or ordering and I’m very happy with them. The staff that helped me during both visits were very friendly and made it a great experience. Highly recommend!

Mi
Review №17

I recently purchased two new pairs of glasses from Eyemart. I had a wonderful experience. The store was neat and clean and there was a wide variety to choose from. Ryan helped me pick out a pair of frames. He was patient with me and very knowledgeable. I will be bringing the rest of family to Eye-Mart soon! Great Experience!

Be
Review №18

I cannot say enough good things about the customer service and care I received from Allie and Ryan. Their attention to making sure I was happy with the glasses that I bought was second to none. They always had a smile on their faces and called me by name when I walked in the store. I love the three pair of glasses that they both helped me pick out. I will defiantly be going back there when I need another pair!!

Ka
Review №19

I was very very impressed. This was the 4th eyeglass place I visited and it was by far the best. Ryan gave me exactly what I was looking for, which was honest help picking my glasses. He was very proactive in helping me find what would look good on me and honestly told me what worked on my face, what didnt, and what was in style. I will never go anywhere else for glasses. No one else came close to giving me the service I needed.

Ca
Review №20

Love this store! Very friendly and helpful staff. They went above and beyond for me to get the best deal. I will buy from them again!

Br
Review №21

The staff are extremely attentive and knowledgeable. I have referred 2 people here that have been happy as well. Great prices with great service. Check them out!

Ty
Review №22

This is the first time I’ve ever had to purchase prescription glasses, and I could not have been happier with my service! The gentleman that helped me throughout the process was nice and very helpful when it came to picking out the right pair. The price, along with their service is honestly a no brainer when it comes to finding glasses. Highly recommend.

An
Review №23

Just got a pair of glasses here. Ryan took his time and did a great job finding me a pair of glasses that really fit my face. He also helped my wife pick out a pair of cool reading glasses. We are both very happy with the experience.

Ja
Review №24

I just picked up my glasses and LOVE them. Everyone who help me was so courteous and explained the various aspects of getting transition lenses. Very courteous and helpful people work here. Try it!

Ja
Review №25

The staff at Eyemart Optical on Merle Hay are knowledgeable and caring. They helped us navigate our eye insurance program, no easy feat. More importantly, they professionally and gently guided my teen to find a pair of glasses that are cool and work for his special prescription. Thank you!

St
Review №26

Great customer service! Thanks for special ordering me frames in a specific color. Staff was very kind and helpful! Frames came in quickly and I am very pleased with my new glasses!

Be
Review №27

Easy to get an appointment. Great selection of glasses at affdordable prices and the staff is super friendly. My glasses were to be ready in a week and it was half that time. When I was a week from my wedding last Fall, I got my new glasses in 4 days!

Br
Review №28

Great experience! Been back a time or two for adjustments and went very well. Highly recommended.

Ch
Review №29

A positive experience.

Ra
Review №30

I love this place. Its a local business which I prefer, their prices are comfortable to the budget, they seem to constantly have good promotions and the guy who helped me was very friendly and so very helpful!

Sa
Review №31

Great personal service, especially with aiding me in selection of my glasses and fitting. Also greeted warmly with respect when I requested an adjustment several days later.

St
Review №32

Ryan was very helpful in helping me pick out frames, and therefore I love my new glasses!

Ab
Review №33

I went into Eye Mart and the first person that greeted me was Ryan. He was very friendly and did an amazing job at helping me pick out my frames. I would highly recommend seeing him for the right pair of glasses.

Do
Review №34

The Merle Hay location has excellent customer service. Not only are the patient and assist with finding a great pair of glasses they help you with your insurance.

gl
Review №35

Finally staff, had a great experience, glasses fit well and trans lens get dark enough to protect eyes from the sun. Gloria C

Bi
Review №36

They are very competitive price wise and they are very courteous,and honest very happy with my glasses

ti
Review №37

My glasses broke at the nose pad and I needed a cheap pair. I went to several other stores and was told there was nothing they could do to fix them. Not only did I get a nice new pair of glasses but they also found a solution to keep my broken pair usable for a while. I will shop nowhere else for glasses from here forward.

Ky
Review №38

ONE OF THE BEST CUSTOMER SERVICE EXPERIENCES I HAVE EVER HAD/ IF YOU NEED ANYTHING I WOULD HIGHLY RECOMMEND EYE MART

ch
Review №39

Great Customer Service Ryan is Awesome. Prompt return on My Eye Glasses order this is my 3rd pair of glasses, from this location.

An
Review №40

I needed my glasses as soon as possible and they worked hard to make it happen. Ryan has a good eye for frames that suit your face.

Li
Review №41

Ive been going here 20+ years. Dr. Meints is so nice. The staff are always friendly and helpful!!

aa
Review №42

Awesome staff and Allison found what I needed quick , I would recommend this place to anyone looking to get some glasses or a eye exam

Je
Review №43

Love the people that work here! Make the visit so much fun!

Ha
Review №44

Staff very friendly and helpful. Very accomodating.

Sh
Review №45

Lovely staff that really cares about giving you great service with quality product!

Ja
Review №46

Friendly staff and great prices! Ryan helped me and would go back.

Ma
Review №47

Customer Service was very poor!! They called me twice to cancel my appointment, very unprofessional, waisted my time took time off work for them to cancel. If I could give them zero stars I would

Ch
Review №48

Amazing staff and service found my new home for all my Eye needs!!!!

Na
Review №49

So very disappointed in the customer service. It is horrible all they want is money. Needed my daughters contact brand to be changed they told me it was cost $125 for a new exam because the dr which she just saw 5 months ago is gone. And since she just had an exam this year insurance wont pay for it!!!!Im so pissed. The brand they have her in now is way too expensive! They wont get anymore of my business. Go here if you want to be mistreated and ripped off

Ju
Review №50

I had to go back 3 times to get my glasses right. It is not as cheep as they advertise. The anti scratch coating separated from my lens.

Information
8 Photos
50 Comments
4.6 Rating
  • Address:3839 Merle Hay Rd #110, Des Moines, IA 50310, United States
  • Site:http://www.eyemartopticaloutlet.com/
  • Phone:+1 515-444-5122
Categories
  • Contact lenses supplier
  • Eye care center
  • Optician
  • Optometrist
  • Sunglasses store
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–6pm
  • Wednesday:9am–6pm
  • Thursday:9am–6pm
  • Friday:9am–6pm
  • Saturday:9am–3pm
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible toilet:No
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