I have been going here for almost 2 years and absolutely love Jessica Cox, but my most recent interaction with the office manager over the phone is why I will never be coming back. She was extremely rude and in-compassionate and told me to go to the ER for my antidepressant medication…. I also had to call them 4 separate times to get a payment plan set up. If you go, go for Jessica.

This doctor is my primary care physician. He is one of the best doctors around. However his staff is very rude. My son had an emergency health issue and their answer to me was either come see the doctor in two weeks or go to an ER clinic. Mind you this is our primary care physician who has all our sons information.

Nice place. NP Mubassara Ahmad listened to me and did not rush the appointment, which I appreciated (and isnt always easy to find). The staff was polite, and I especially liked the very quick turnaround time on a referral.

AMAZING UNTIL SOMETHING IS SERIOUS AND NEEDS PRIORITY ATTENTION.Dr. Jessica was amazing, she made me feel comfortable and was very informative. BUT, I had my appointment and almost 2 months later was informed that my lab results showed something high risk...really thought I would receive that information sooner. After referring me to a specialist I requested to send my lab results but it has been impossible to get in touch with them. I’ve left messages, emails, and have received nothing back. I’m going to have to drive to the office just to have some type of communication. It shouldn’t be this hard especially when it’s something serious. If I had known better I would have chosen a place that prioritizes communication with their patients. Be aware especially if you think there is something wrong.

Great experience here at Premier Family Medicine! I was able to get an appointment same day I called early in the morning, I came in early for the appointment, filled out my new patient paperwork. I felt very welcomed, the receptionists were very kind and polite asking for help, I waited to see the doctor and was very appreciative I was to be seen on such a short notice. Dr. Cox listened to my concerns, she had empathy and compassion, she gave me professional attention and her diagnosis. Both nurses helping me were very nice and efficient on what exactly they needed to do. I was able to have my prescriptions sent to my nearest pharmacy very quickly and the follow up seems very smooth pending further tests. Thank you!!

I had an appointment at this clinic back in early September 2020. I had never been to this place before in my life. I had very high hopes that this place would help me figure out my issues with dizziness, light headaches, and body tremors. After attending my appointment, I will say that you must re-considering making an appointment with these people. I was told that these people would refer me to a neurologist and these people would, in turn, call me to schedule an appointment. Even so a month later, I am still awaiting a call. At the same time, these people havent followed up with me to check on my situation or to come up with an alternative plan for me to see another person or to tell me if they have been advocating for me, beyond just sending out referral for me. These peoples complete disregard and disinterest in their patients health is so frustrating and disappointing.Also, on the day of my appointment at this clinic, I arrived 15 mins early to check in and fill out any necessary paperwork. My appointment was at 3pm. Finished checking in and paperwork at 3:02 pm. I go and have sit and Im told by receptionist that I will be seen soon. 45 minutes went by, from the time that my appointment was supposed to start, and I was finally seen ten to 4pm. I asked the receptionist was I was being seen almost an HOUR LATER. She claimed they had been having some issues with room availability. Yet I kept seeing them taking in patients who had checked in AFTER me. Why, I wonder, were these people being seen if they arrived after me and even after I was done checking in and sitting in the lobby waiting. I was never explained that and a I-could-care-less apology was offered. I had to ask them to call my job and let them know I was going to be late because of their incompetence, although the receptionist worded it to shift the blame to other issues. I paid around $120.00 for an appointment also that resembled more like a college class where I was talking about my symptoms while the doctor was just taking down notes and did some checking of my body. Needless to say, my late appointment lasted around around 15 to 20 minutes AFTER the hour. Yes folks, these are the people that claim to care for our health, time and money. However, they could care less. DO NOT USE THEIR SERVICES.

I go to Premier Family Medicine about once a year to go over my prescriptions and get a flu shot. I find them polite efficient and provide an overall positive experience.

Don’t bother setting up a payment plan. They half the time don’t even take the money they need to take, and then Harass you next time you come in saying you owe money. Taking my healthcare elsewhere, this place is very unorganized.

Dr.Rahsa is excellent!!!! but her nurse is not very friendly. At my appointment the Dr. Told me to check back next week in regards to my bp well i called and left a message when no one called me back i called the next day. The receptionist transfered me to the Drs nurse who immediately seem annoyed that i had called to follow up from my message. Long story short if I didnt really like Dr.Rahsa i would probably change providers just because her nurse is kind of a jerk!

I brought my child to have a check up with Dr. Salih. He was very gentle with her. I was very comfortable leaving my kid in his hands, and she was too.

They don’t send you bills and you end up owing a lot because you have no idea what you owe as they don’t take money out of your payment plan. They put you on hold for 20 minutes when trying to make an appointment. It is a joke. The only good thing is dr Rasha is very nice.

This Clinic was very nice and took care of my kids. They were all very nice and caring

Wow, I’ve waited 4 years to find a doctor like Dr. Abdelsalam. She is so caring, compassionate and you can tell she really cares about her patients well being. She spent over an hour with me, so grateful I found her! All of their staff is fantastic, love my new doctor!

I absolutely love my doctor. She is amazing and caring. I have seriously never had a doctor like her and want to remain a patient of hers until she retires. I have no doubt the other doctors are the same. Highly recommend 😊

This practice is great! Very clean, staff is awesome and super friendly. The doctor takes the time to address the issues. Overall I have always have had a great experience here.

Always a great experience at this office. Everyone is so friendly and professional. I’ve never had a doctor spend so much time with me to come up with the best treatment plan. I enjoying going to this office!

The people are great the front desk very helpful my first experience with premier family medicine was great...I never waited more than 5mn .

Best clinic I’ve used dr Tasha is kind easy going and truly cares

Love love love this team of doctors and staff! Ive seen two of the docs and they are so kind and sweet and spend the time needed to answer questions and take care of you. Blood work was a breeze and the nurses were awesome. I didnt have a long wait... Maybe 10 mins tops, but they warned me I had to check in early for paperwork. The front desk is efficient and nice and helped me with insurance questions. I work in specialized Healthcare and I refer all my patients here who are looking for a PCP, not to mention friends, family and coworkers! I dont know why people think a 30min wait is exceptional... I havent been to any doctor who doesnt have a bit of a wait time. Ive waited over an hour in other offices!! Theres a reason we are called patients... We just need to be more patient!

I am amazed. The staff and doctor were so kind and friendly. I have honestly never been to a doctors office where I felt so welcomed. Thank you!

The best Doctor in town they really take care of you

The doctor was extremely short with me, showed no compassion and in general did not take me seriously. I got a referral on a sticky note and no information on the medication the doctor told me to use. The doctor at one point mocked me. I didnt feel welcomed here at all. VERY UNPROFESSIONAL AVOID AT ALL COSTS.

Horrible customer service, front desk lady is rude and always has a rotten attitude I will not go back to the clinic because of the first impression of the front desk/scheduler. Worst customer service I have ever had with a doctor’s office. I will advise other family and friends to never go to this clinic

Great doctor, what a family physician should be. Caring, takes his time to explain things to you, treats the whole patient.

The staff is very accommodating and truly care for their patients

By far the worst experience I have ever had at a doctor’s office. I waited 45 minutes to see a doctor. When I finally saw a doctor he was very short and rushed with me. He asked questions and then cut me off when I answered them. I will not be returning here.

Be prepared to wait at minimum 30 min for the doctor to check in on you. ridiculous. i have never been able to see my doctor at the time i had SCHEDULED my appointment.

Be prepared to wait one hour to see a doctor

Good place for care.

Bad customer service & they took 3 month to finish Dr. paper work that we need .

Everyone is great

Good people