Dr. Hogren might be the best eye doctor ever. Extremely thorough and takes as much time as needed to properly explain what is happening with your eyes.

Great experience with a very knowledgeable staff. Everyone was professional, easy to speak with, and very accommodating. Ive been coming to this group for many years and Ive always been satisfied with their care.

Had a great experience here! The check in process was easy and fast. Dr. Kitzmann was clear and explanatory and WANTED to save me money. I will most definitely be back and have ALREADY recommended them to a friend (my appointment was yesterday) 🙃

Always a great experience!Everyone is professional but personal.They make you feel important and cared for. Keep up the good work!!

The whole operation, is highly client focused. Everything about all types of staff was confidence building. I doubt that one could find better eye care that does not require an M.D. . My whole family depends upon ECP.

My husband came to this establishment a few times. This last time was a DISASTER!!! He ordered glasses that have half a frame and the bottom is held on by a rubber band thing. He had to return them several times...NOT exaggerating! The lenses were graound incorrectly and made it impossible to see out of correctly. Then they broke the lenses, and recently the lense started chipping at the top. I told him to return them but he said hes done with the frustration. Fast forward to today; he went to a new eye clinic. When he showed them the glasses he had purchased from Eye Care they said theres a reason the lense chipped...its PLASTIC NOT POLYCARBONATE!!!!!! Seriously?? Pretty sure thats fraud! Charging premium price for a premium lense that has ended up being plastic! I WILL be going to visist them tomorrow and I WILL report them to the BBB!!!

Ive been getting my eye exams here for several years. Dr. Hogren and her staff are excellent...and friendly too!!!...Highly reccomend to all.

Knowledgeable, professional, and caring. I would, and frequently do, recommend Dr. Holgren to others in the community.

Dr. Hogren was the BEST! Thorough, friendly and just all around a pleasant person.I love that she FULLY EXPLAINED everything she did.She asked me questions, also a plus.She made it so comfortable to be there.I love it when a Doctor truly cares about the people she is seeing.

Dr Stone absolutely the Best eye care provider in QC AreaHands Down The Best !!!Jimmy Charles

The staff at ECP are wonderful. They take their time and answer your questions expertly. Thank you.

Very professional and friendly. I would highly recommend ECP to everyone. Thank you Dr. Courtney and my Optician Emily!

Everyone is friendly and helpful. Ive been seeing Dr. Kitzmann for years and he is phenomenal.

Everyone is so friendly from the front desk, to the techs, to the doctor. Dr. Storm is the best! I know my eye health is important to her, and if there’s a problem she’ll take care of it. I’m in good hands at Eye Care Pavilion.

I have only ever had bad experiences with the receptionists who answer the phone and help at check out. They are very rude and talk to patients with attitude, especially over the phone. It is too bad because the doctor was nice when I saw her, but the women at the front counter are not.

I have been with Eye Care Pavilion for 15 years now. They have always had high customer service standards, appointments on time or with short wait, and all staff members are always attentive and friendly. Dr. Kitzmann is very knowledgeable and takes time to make sure all questions or concerns are addressed and/or answered. The technology utilized continues to be cutting edge. I highly recommend the Eye Care Pavilion and will not trust my eyes to anyone else!

They were absolutely amazing. They were friendly efficient and very knowledgeable about any questions that I had.. I would highly recommend anybody that needs any kind of eye care can you go to the eye care pavilion. My doctor Dr Storm was incredible. Thank you to all the staff for a great experience.

Dr. Storm is a wonderful optometrist! She takes time with her patients, cares about them, is knowledgable and thorough. I have the best optometrist!

Everyone was so kind! I walked in extremely nervous because I have never been to the eye doctors before, but everyone was so welcoming and explained every step to me!

Everyone was very friendly and very professional. Their covid protocol was excellent. Looking forward to my new glasses!

I had to move from my eye doctor that retired this last year. I had been with him for over 30 years, so I was a little apprehensive. A friend referred me to Dr. Storm and her staff of professionals. I told them my eye issues, and they were very friendly, patient with me and talked with me and explained the issues with my eyes. I would definitely refer them to my family and friends.

The care and patience demonstrated at Eye Care Pavillion by Dr. Storm, Brittney and Emily goes above and beyond great customer service!! The staff REALLY listens to the patients, giving great advice but not over whelping you with the sale of glasses or contacts. EXCELLENT EXPERIENCE!! I will definitely keep them for all my vision needs, because of these 3 individuals!!! Thank you for a wonderful experience!!

My first time visiting here but everyone was very prompt and patient. They were packed but there was no wait. The optometrist was very personable and very down to earth, he never try to over sell his services only provide care for his patient. Needless to say I will gladly be back, they are awesome here.

IPhone the people were very pleasant, informative and well-trained. It was clean and everyone seemed to know what was going on. The questions I asked were answered with professionalism and knowledge, overall it was a great experience. Thank you very much! :-)

Dr Storm is wonderful! Always takes the time to do an extensive exam and to ask about you & your family. Very professional and personal. I recommend her to all friends looking for an eye doctor.

Very thorough. Excellent service. I highly recommend!You can tell they care!

Very pleased with Eye Care Pavillon! Dr. Storm is great!

Very professional. The Doctor spent all the time she needed discussing my eyes and their condition. Gave honest advice without pressure for any add on procedures. The staff was wonderful helping with eyewear selection. I would highly recommend their services.

Staff and Dr. Kitzmann are the best and explain things very well.

Felt very safe with protocols put in place for COVID. I and my family have been going to Eye Care for years. I have been seeing Dr. Courtney who is great. Very thorough.

Dr Kitzmann is excellent. Very personable and professional. He took the time to patiently treat my 13 yr old daughter so she felt comfortable and confident regarding her contacts.

Timely attention. Safe COVID precautions followed. Friendly and efficient staff. Good communication of results with client. Dr Storm warm and professional. Excellent experience.

I’ve been going to Eye Care Pavilion since I was a kid and now I take my kids there as well. Everyone is very friendly and helpful!

I am always so pleased with the care and attention I receive at Eye Care Pavillion. Dr. Storm is always so sensitive to the concerns and symptoms I am experiencing and thorough in her examination.

I was amazed by every aspect of my experience there. Very friendly and courteous staff, prompt service, thorough and thoughtful exam, helpful and timely counsel. Couldn’t be happier with the care I received.

Felt safe. Waited in car for appt. Entered by secondary entrance where they assured I was masked, sanitized hands , & took temp before entering offices. All employees masked & equipment wiped down between use. All employees kind & caring.

They were thorough in checking my eyes and everything they were doing and why.

I’ve been going to ECP for years and have always received excellent care from staff and Dr. Hogren.

My experience was way above average. Very kind and empathetic physician and staff. I recommend Dr. Storm very highly!

I got an appointment very quickly. They have very cautious Covid procedures. Dr. Storm is so friendly and explains everything. Very comfortable going there. Highly recommend.

Have gone there more than 20 years, Dr Hogren is the best, very professional and personable.

Always friendly, personable service; Dr. Kitzmann makes eye exams enjoyable and educational. We always learn something new about eye care / anatomy and physiology when we receive services at ECP.

Dr. Hogran is the best. I feel she is caring and wants whats best for me. Ive been going for years, and will continue for years to come.

Such a pleasure to visit ECP. Such a great staff. Very helpful and always so pleasant. Dr Kitzman is awesome. Thanks Mitch

Front desk is super friendly. Doctors are all amazing great experience for my 2 kids!

Very Friendly, professional, informative. Simply the Best Eye care experience.

Experts in eye care! Everyone cares about your experience. Dr. Storm rocks! She takes time with her patients and is so caring and kind!

Great professional and personable Doctors. Office and exam rooms are clean and inviting.

Dr Kitzmann was great and took the time to answer my questions. The building was clean and sanitation was a top priority which helped me feel more comfortable. When I went to get my new glasses I explained what I was looking for and the tech found me 3 pairs within minutes and was very satisfied with the choice. Overall a great experience.

Have been a patient of Dr. Storm for several years. She is very thorough and spends time discussing your eye care. Have always been very satisfied with her recommendations and treatment.

The staff and the care i received was excellent ( which has been the case every time I go ).

Dr. Hogran is very thorough with her eye testing. Very pleased.

Eyecare Pavilion, has been around for ever. I am very pleased with my service and Dr. Eric Kitzmann is amazingly kind and knowledgeable in his field of Optometry.Side note: Protocol for COVID is managed very well.Thanks all!

Dr. Storm, and her tech was incredible! I was very impressed with them!

I had an “eye emergency” and they got me in to see Dr Hogren ASAP. My exam was thorough, informative. Most of all, the empathy and compassion demonstrated by all the staff was outstanding. I felt they really cared that I was miserable and that they wanted to make it better! Thank You all so much!

Dr. Storm is dope. She talks to you on a real level. She keeps everything relatable and light, but has the knowledge to back it up.I wish I could tremendously the name of the individual that did all the intake exams, she was also so helpful and friendly.The entire staff that I interacted with were terrific, and the whole organization is terrific with the covid processes.

Every one was very nice, Dr Storm explained everything so I could understand. I was happy with my Appointment.

Dr. Kitzmann and the staff at Eye Care Pavilion are caring and professional plus personal. Appointment was not rushed yet moved along. They took time to answer my questions fully.

I love this group! From staff to Dr Storm-top notch all the Way! They are all super friendly and accommodating. Customer service is super important to me and they have it nailed down!

Very safe to engage in an eye exam. I felt safe and well served!

Great staff,very friendly and clean, and not a long wait.great eye doctors. Very pleased thank you

I had a great experience while at the Eye Care Pavilion. Got an early appointment and got in and out in less then half hour. Went in for debris in my eye and she was very professional.

Dr Hogren always gives a thorough exam. She always explains things clearly and concisely. I have been seeing her for several years and she is always pleasant and takes a real interest in me as a patient and person.I would also give high marks to the staff. They took appropriate precautions to protect patients and staff duty Covid 19.

They listen to you when you tell something about your eyes

Dr Storm is amazing. Such a strong connector and she cares and listens. I think EVERYONE should have her as their optometrist! Great staff and nice clinic as well!

I loved my visit! Everyone was very kind and I didn’t wait very long throughout my entire visit.

Dr. Hogren and the entire staff I dealt with, were the absolute best! Highly recommend.

Excellent, very freindly, knowledgeable and efficient.

Dr Kitzmann is great. Very knowledgeable and has a pleasant demeanor. Other staff is also efficient and helpful.

Love this place ! Dr storms is so understanding and does a excellent check up. Every one is so nice , I will not go anywhere else.

Dr Hogren ... is absolutely awesome and gives the best exam ever!!!!Fabulous personality and very very upbeat!!Great experience!!!Emily sure is a great person to help with finding frames ... way to go!!!

My visits are always pleasant 😊. Everyone there are very polite and socialable.

By far the most thorough eye exam I have had. Dr. Hogren is knowledgeable and so kind. I highly recommend!!!!

I had to wait 2 months for an appointment because of the Covid 19, but I can say it was worth the wait.The staff is very professional and friendly and the office was very clean and neat.Dr. Melissa Hogren was the best. My exam was like no other and she answered all my questions plus took the time to discuss options and treatments, she really made me feel at ease about all my concerns.I highly recommend Dr. Hogren and the Eye Care Pavilion.Thank you.

I recommend Eye Care Pavillion and Dr Storm. She has great patient care skills and very knowledgeable, takes her time with you!

Excellent service. Most thorough eye exam I’ve ever had, and it was found my current prescription of the last 5 years was too strong, as I had suspected and repeatedly asked my previous doctor. Thanks and you have a new customer as long as I’m in the area!

Covid-19 precautions were executed with precision and in a pleasant manner. Dr. Carla is wonderful as was the technician.

I took my mom to be seen byDr Courtney. Because she is good and my mom deserves the Best.Thank you

I was very pleased with the very thorough I exam I received. I also was assisted with my glasses by very professional and caring people. The receptionist was friendly and the waiting room was comfortable.

Professional, courteous and thorough! Thank you.

Friendly professional service and care.

The staff are friendly and really helpful. I highly recommend Dr. Storm. She has a great rapport and makes you feel comfortable.

The staff was VERY friendly and helpful. I never felt rushed or hurried. I also felt very reassured with their Covid precautions.

Fantastic experience today with Jason and staff. Fixed my frames quickly and seemingly joyfully. What a great experience. So much different from a few years ago when I was treated like a child and told by docs and staff to go home and adjust to glasses that, it turned out, were spoiled with poorly seated lenses. What a turnaround! I am a fan now. Still missing good Dr. Corry, though. Good place again!

Love the doctors, specially doctor Kitzmann. Always so helpful and nice to work with. However the receptionist aren’t the best with customer service. Felt like a bother when I called and first walked in.

Dr. Kitzmann takes the time to explain things. You can tell in his voice he truly loves his job.

Every single member of the staff was friendly and easy to work with. They leave you feeling comfortable and secure in knowing your eye care is taken seriously.

Great staff, very professional.

Friendly staff. Dr Storm is professional and down to earth. Would recommend.

Love Dr Hogren. Staff have always been great.

Very friendly fast and easy

It was my first visit to Eye Care Pavilion. They were very timely, caring, friendly and helpful! Dr. Hogren was very thorough and informative! I HIGHLY recommend Eye Care Pavilion!

Said they found something they needed to look at on my eye. Turns out of course it was nothing to worry about. Took some photos as part of the eye exam and then it turns out that this was not part of the normal exam and that they charge 165 for this.Edit: This has been fixed. It must have been a billing error and they have remedied it.

Such a great place. Everyone is very helpful and nice. If you have questions, you will have helpful answers.

Very rude. They also convinced my husband he needed progressive lenses which cost us $250 after insurance. He had these glasses for a week, could not see out of them, and then discovered they were broke at the top of the lense frame. He took them back up, and told them he just could not do the progressive lenses and that they were broken. Well, they said they can replace the lenses with just bifocal and give him new frames, but they would not refund him the $250 for the progressive lenses they talked him into getting. So now, he has to wait again for new glasses, and we are out $250 for lenses he wont have.

Dr. Storm and the staff are professional, friendly and caring. The practice gets an A+ in COVID precautions.

Excellent! Friendly staff and Dr. Kitzman is patient and is very good!

Expert care by a kind, professional staff.

Dr. Hogren is the best. Highly committed to figuring out issues with the eye. She takes her time to investigate anything she finds and explains things very well. The staff is helpful and a nice selection of glasses. Contacts are shipped quickly right to my house.

Very detailed eye exam with best contacts option for my complex prescription.