My dad also had an appt with Dr Saetra for cataract surgery. My dad is 80, and do to covid he had to go to the exam room by himself. He called me one hour and half later to tell me no one had been in to see him or check on him. I approached the receptionist and she had a attitude of not really caring but proceeded to check to let me know someone was finally with him. Another hour went by only for them to do a consultation and scheduled two more appointments for the surgery. I called this office the next day to cancel theappointment and they really didnt care. The office staff of this doctor has the same horrible bedside manner as Dr Saetra. I would not recommend this doctor to anyone!

I was referred to the Davenport Eye Group when my regular optometrist had some concerns about one of my eyes. My regular doctor stated to me that she hoped that they would perform some scans to rule out any more malignant issues. I was seen by Dr. Saetre after a long 40 minute wait but she just briefly looked at the page long note sent over from my regular doctor and proceeded to do only a couple of tests before giving me the generic diagnosis of a drooping eyelid. I asked about the other symptoms that I was experiencing and Dr. Saetre laughed and said she didnt know what was wrong but I had a drooping eyelid. I mentioned doing some scans and again Dr. Saetre laughed and stated that there would be nothing to see on any scans because all I had was a drooping eyelid. It was only after my own stony silence at her disregard of any of my objections that she performed one final test halfheartedly before sending me home with a note to follow up with my normal doctor in a couple months. I am a student and I am a medicaid patient so that may have something to do with her dismissive nature but it is very sad to think that you cannot get good care unless theres big $$$ in it for the provider. Overall, Im very dissatisfied with the care that I received. If you are referred to this clinic, I suggest requesting one of the other doctors besides Dr. Saetre.

I love the doctors. They do a great job. Having to pay by check is very much 1950. Unity Point and Trinity take online payments.

I got better care from doctors here than at the others nearby.

Our family has been going to Davenport Eye group for 17 years and we are always well taken care of. We really like our doctor and his staff they are knowledgeable and always on time and courteous.

Janet did an excellent job helping me pick out my lenses

Refused to provide PD measurement after an eye exam...would recommend finding another local optometrist with better customer service

Very pleased with quality thorough care from ophthalmologists at this practice.

My glasses prescription expired, I did not receive a phone call or a letter asking for a follow up appointment or a heads up. I go in because my glasses break two days after the prescription expires and Im waiting 3 weeks to see a doctor.

Second time here, and the front desk ladies are by far the RUDEST receptionists I have ever met.