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Metrocare Services Child & Adolescent Center
1353 N Westmoreland Rd, Dallas, TX 75211, United States
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Comments
Ry
Review №1

No wait time. Staff amazing. Looking forward to their provision of services to my son. He even liked them.

Th
Review №2

We love all the staff there Kathy is amazing. She is so sweet and loving she not only checks on the kids but they whole family as well. She is invested in her job and makes the kids mental health her priority.

Au
Review №3

First time visitor got there 20 min after opening on a Tuesday. Overall cant complain about much other than the long process and many different steps (which is understandable considering they service kids). A first time visitor is expected to be 4 hours. Clean environment. The counselors were nice and the doctors knowledgeable, friendly to my child. They listened to us about our needs and requests. ***This is a partnership.*** You must know your childs behavioral capabilities, (can they read, walk, what makes them happy, etc..) If you dont there is a possibility your goals can take a bit longer to achieve. COMMUNICATE with your child!

ma
Review №4

Great people... Love Kathy!! She has been such a blessing to myself and my BOYS

Pr
Review №5

Very very very slow serviceWhen you have a appointment you should be seen at the appointment time not a hour later I have other kids that need to pk up from school Im always rushing to pk them upThey always switching new doctors too no buenoThe only people that do their work in a timely manner n are cool is nurses and the front desk people

Ca
Review №6

Very slow service. No space In waiting rooms expect to spend 5 or more hours here. Children deserve better than that.

Pr
Review №7

I was dropping someone off at this location. I don’t have any experience walking in but just going through the parking lot parking lot is horrible in need to be fixed. If you go front of the building and make a left turn and don’t pay attention they have big pothole it will break your Ram also will mess up your alignment.

Ia
Review №8

Never pick up the phone and if you do a walk in prepare to bet there all day ugh and bring a jacket its always too cold on the inside while you wait .Mak sure to give them your pharmacy info before you leave because getting them on the phone is a no go.

sa
Review №9

Very rude and very disrespectful to your kids it would seem like they would be more compassionate with kids with mental issues . And they take the longest time to see you

Br
Review №10

This is the slowest place on Earth

Information
2 Photos
10 Comments
2.7 Rating
  • Address:1353 N Westmoreland Rd, Dallas, TX 75211, United States
  • Site:https://www.metrocareservices.org/
  • Phone:+1 214-331-0107
Categories
  • Mental health service
  • Counselor
  • Mental health clinic
  • Psychiatrist
  • Psychologist
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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