My husband has been at The Neighborhoods for two months. What a wonderful place. I’ve been to about 15 nursing homes in my lifetime visiting relatives or friends, but The Neighborhoods by far, is the nicest, most professional and patient centered, that I’ve ever visited. The staff, make sure the residents needs are-not only met but exceeded. It’s a facility is less than 10 years old so the accommodations are superior to others in this region that show their age in the furnishings and finishes. Shereta, their social worker has gone above and beyond eliminating obstacles to anything needed on my husbands behalf. She has helped is work through the turbulent days waters of transitioning. So thankful for her! From the start, Amy their director was responsive, and engaged. She took care of concerns or worries and made the difficult move seamless.They do everything to make the residents feel respected, secure and that the staff cares about them. Central MO is so blessed to have such a great option for loved ones that need extra care and help. So thankful for them. They treat residents as if they are family. That’s so important!

While this has been an excruciatingly difficult time for my family, I have nothing to say but good things about the Neighborhood. This facility has been wonderful for my dad rehabilitating and recuperating from a stroke. The staff has been helpful, kind, and very understanding. My dad raves about the nurses and has even enjoyed the food. Physical therapy here is top notch. The administration has also been so very receptive to any questions and has addressed every concern. As an added bonus, the view in my dads room is a wooded forest and very pretty. And I personally want to thank Sihreta and Colleen for being so very patient, helpful, and understanding with my family during this very stressful time.

To Whom:The team at Tiger Place has done a fantastic job of care for my wife Corrine Beakley. Over and over they have exceeded all expectations I had concerning a skilled nursing facility.Also, their sophistication dealing with insurance companies was amazing. I don’t know what we would have done without their support. Specifically I am grateful for all Colleen and Sihreta’s help on behalf of Corrine!Thanks!

This facility has had a easy process since the transition of my admission from the hospital with Sihreta Clincal Liaison. The food has been good. Great therapists Steve, and Carren. The nursing staff has taken good care of me. If I needed rehab again I would come back here again.

I cannot imagine any skilled nursing community receiving 5 stars due mainly to the stress the staff is under partly due to the number of patients needing a higher level of care than normal due to the isolation caused by COVID. While I have had times where I have felt the facility was short staffed (hence the 3 star rating), the administration has been extremely open to hearing my concerns and working tirelessly to address my moms needs. I have sincerely appreciated the patience and responsiveness of Sihreta and Colleen in the front office, and my mom raves about the PT and Speech Therapy team. I am working more closely with Suzanne on the nursing side now, and I appreciate her willingness to seek appropriate accommodations when feasible. These situations are never easy for any family, but having a team that is willing to talk through difficult situations is very helpful.

My father recently went to The Neighborhoods for rehab and to gain strength after a Parkinson’s diagnosis and a wound on his foot that wouldn’t heal. We have been very impressed with the care he has received. It’s difficult for a patient and family to put your loved one in the care of others. I feel like every concern or question I have expressed has been listened to and worked through. All of the staff is great about respecting my father and asking how HE would like things done. That’s so important for his dignity in a time like this. Our family is extremely pleased.

Went to visit my aunt in the hospital here and the staff was very friendly and helpful. They were very caring during my aunts stay and made us feel like family. Very grateful for the nurses!

My grandmother was here recently for rehab and the staff were AMAZING! They always went the extra mile to make sure she had everything she needed, and always kept us in the loop about her care and status. I would highly recommend this facility.

My dad had his first night there last night. He had to urinate, but no one answered the call button. He called my sister (30 miles away) on his cell phone. She called the facility - no answer. Finally they got through. It was too late; he had wet himself. Totally humiliating. We are beyond upset.

After removal of a 3.2 inch brain tumor, and several setbacks at the hospital, my mother came to The Neighborhoods by Tigerplace, the weekend before Christmas. Fortunately, Unfortunately, we got the only room left at the time and the Neighborhood where she was placed, was not equipped to deal with a brain trauma patient (in my opinion). They seemed to be lacking understanding of the patients life after a brain issue. We had a few mishaps there and ended back at the hospital til Mid-January, due to some infections and pneumonia. I spoke with Carrie, the Nursing Home Administrator, about some issues we had and she was very quick to assist, and address the situation. I then spoke to another employee in charge of admissions, about moving my mother to a different neighborhood. THANKFULLY, my mother was moved to the Rehab area section. The staff has been remarkable!!! I cannot say enough good things about the Charge Nurse in her area now and the Nurses and CNAs that work with my mom. And the Therapists, Physical, Speech and Occupational..... Kristen, Christina, Karyn and Jason you are Top of the Line. The staff has been so patient, caring and understanding with my many and constant questions. My mother came to the facility unable to use her extremities. Here we are after 30ish days of therapy (since her return from the hospital) and my mother is using some of her extremities now. Yes, it is a slow process but patience is the key when dealing with a brain trauma patient. And to see the therapists and staff get as excited about new progress makes my heart happy!! We have made some great friends here after getting off to such a rocky start. The food, according to my mom is substandard. However, my mother is an amazing cook, so it is going to be. It is probably a lot healthier than my mothers cooking. The facility is VERY CLEAN. The building is in a great location. The only issue with the facility is the PARKING IS HORRENDOUS!!!! I speak to the nurse everyday I am there about her concerns / my concerns if there are any and she ALWAYS updates me with a Smile. Rhonda and Jackie, You ROCK!! No one wants to put their loved one in a facility and this was a very hard choice for our family, but one I am now happy with. Yes, like all facilities, they are short staffed....especially on the weekends. WE too have struggled with call light issues, but it has gotten somewhat better. Weekend staffing could still use some work. Communication is key here. If you have concerns, please address them with the nurse or Nursing Home Administrator. It cannot be fixed if they do not know about it. And another bonus, they allow you to bring in some pets.

My Aunt is currently in this facility after being in a fatal car wreck which required numerous surgeries to put her back together. This facility is continuously short on help which compromises the care the residents receive. She is continuously left on her bedpan for long periods of time. Sometimes she has to situate her bedpan herself because noone comes to help her. The food is awful and some of it isnt fit to eat. There are a few good nurses there but for the most part the nurses are snotty, rude and lack any interest in doing their job and taking care of the patients. I wouldnt recommend this facility to anyone and I will be glad when my Aunt is able to leave that place.

A few years back, a family member went there for physical therapy, but ended up being placed in a different unit. Unfortunately, the overnight staff ignored concerns about the care, which ultimately required an ambulance transport to the hospital. Hopefully they have better staff now, but either way, my family will not be returning.

My father in law had to go there for therapy after a broken hip. the therapists were awesome! If he ever needed care again, I would definitely send him back to The Neighborhoods.

RUN, dont walk away from this place! . My father-in-law was sent here and upon arrival we werent even welcomed or shown anything about place. He was just placed in a room and was on his own. He didnt even show him how to call for a nurse if he needed something. We were there for about an hour and a half before we decided just to take him home. This place is absolutely ridiculous and I can see that its only purpose is to make money from Medicare

As a volunteer at The Neighborhoods at Tigerplace, I have a unique opportunity from which to observe. Not only do I get to work with the intergenerational activities and watch the work and hear the laughter and chatter in the interaction between the generations, but I also get to see the staff at work with the residents. The kindness, patience, and genuine caring I see impresses me.

I had a friend who went there a couple years ago. She hated it and left the next morning. She said she was cold and couldnt get another blanket. I visited after dinner and the dirty plates were still there 2 hours after it was over.It seemed like a very nice place upon entering but her stories didnt jive with appearances and after reading the other 2 reviews, I had to add mine.

All around good experience for my Uncle. Staff was very caring and attentive to his needs. If needed, we would use this facility again.

Highly recommend the therapy staff and most of CNA. Nursing is another issue, they don’t know what meds they ate giving, hours late with meds. Too many concerns to list here. When I went DON who my family or my sister who is the resident had never laid eyes on. The DON and administrator response was “ if it us so bad here why come back” not how can we resolve the issues or apologetic. I was floored needless to say we will look for another facility

We placed my grandfather in this facility after he suffered from some broken bones and needed some rehab. This place came highly recommend to us and I have NO idea why. My family and I have been nothing but disappointed with the care in this facility. It is very understaffed and does not care about the patients there. My grandfather needed help in the middle of the night going to the bathroom and his pages were ignored numerous times, therefore wetting himself all night long, not a single nurse responded to his page. This is a terrible facility and I would NEVER recommend this to anyone. It has been a nightmare.

This place can use some improvements. Therapy is the best thing this place has going for them.

Place has a great rehab for my mom. HORRIBLE staff..Left my mom sit in her own bm as she called for help. She had to clean herself up.

My sister in there and the care she is getting is so sad I wouldn’t take no one there.The help is rude the rehab is so slack in their job in there for a broken hip and been there 2weeks or more and she can’t walk over 6 steps and if says anything then it gets worse

Staff was very helpful through the whole process - I didnt feel like I had to worry while my mom was here for rehab.

Caring and attentive staff!