They don’t have the necessary help to equalize for clients so that many suffer. They to staff up pay more and make sure cna’s are trained properly. I know it can be heckled but you must do your job that you get paid for. Not clients waiting hours to be attended to

Very poor service as suppose be professional facility with train management and caregivers in the nursing field. I had a sister who was needing total care because of her having a very serious surgery, she was there for about a week and it was the worst experience it could have been to be a rehab her call light button for help someone coming in maybe 3 hours later and then they act like they didnt want to do anything when she called for service. And the thing is if she was not sick as she was she would have not been there she would have been home,but thank God through it all he fix it where she had the opportunity to have more care professionally an overall by going home so the rating with yall is definitely poor poor nursing facility

I wish there were 0 stars & below, because they deserve -10 stars. Where do I begin........The staff for thr most part is rude and it seems like you are bothering them for a glass of water. My husband didnt even have underwear on & he had the same dirty socks on that he had on when he arrived from the hospital. They never brushed his teeth or hair...total neglect. We buzzed for the nurse, no response for over 1 & 1/2 hours. He never even received a food tray.There are 3 employees who were wonderful. I want to be sure to mention them.One was Kortez.... a wonderful young man, well-versed, respectful & caring. Michelle was another very nice staff member. She took her time to explain some things to us and went out of her way for us the short time he was there. The 3rd employee who was kind, honest & caring was Kay. She even walked ouside with us and shared her thoughts with us.As far as the rest, I wouldnt want to leave a dog under their watch. RUDE, NASTY & DISRESPECTFUL. I pulled my husband out of there in less than 48 hours!! DO NOT SENT ANYONE THERE THAT YOU CARE ABOUT......AND LAST BUT NOT LEAST IS THAT THE DIRECTOR IS A COMPLETE A%^&*$$#@ !!!!! UNPROFESSIONAL, RUDE AND SHOULD BE REPORTED TO THE LABOR BOARD, MEDICAL BOARD AND EVERY OTHER BOARD NECESSARY!!!!!!!!!! GOD HELP THE PATIENTS IN THERE THAT HAVE NO FAMILY MEMBERS OR ADVOCATE TO SEE THE SHAMEFUL TREATMENT THEY ARE RECEIVING. S T A Y A W A Y ......

Do not send your loved ones here! The Director of Nursing got her degree online. Really... an online degree for a Director of Nursing who is responsible for an entire facility. Do not trust her clinical skills. My father received negligent care under her supervision and died. The facility is nice but a horrible clinical leader and should be shut down. If I could give zero stars, I would.

If I could give this facility Zero stars I would. Please do not allow your family members to go into this place. They will not receive quality care. Part of my Mothers treatments included oxygen, this was not done on a regular basis. When you would call the facility, no one would answer. This caused me to drive there to ensure that my Mother was ok. The emergency after hours number is a joke. No-one ever answered. I left complaints online and no one ever responded. How can you have an emergency after hours number but no one ever answers? The room was always extremely hot or extremely cold. The nurses and aids would not respond to my Mother for help. Ex. She asked for help and was told to go to sleep. She was not provided 3 meals a day consistently. She would call because they skipped her or just forgot about her. When I voiced my concerns to the administration, they retaliated against her. She was ignored more, calls were unanswered, etc. My Mother who was sick and weak got in a wheelchair to find help it was taking them so long to respond. I received this same treatments during visits. I would ask for someone to assist her and was ignored. She also had property stolen. Something that is cherished by our family and cannot be replaced. From the aids to the director, they do not care about patient care, they are simply there to collect checks.

I staff is very helpful and if I have any issues, they are handled quickly

You have been warned... DO NOT GO HERE! The Director, Syvol is unqualified and the worst clinician that I have ever seen! I encourage all the other commenters to file a complaint against Syvol w/ the Labor, Licensing and Regulations Board - License Number 95812. Get this place shut down so that current and future patients do not suffer from such a horrific clinical leader. Most likely she got her degree online.

Can I get a zero! Nice building, that’s about it. There is no way that this place can still be open! DHEC Needs to close it down and start over. The director is a joke. The other upper staff with those nice salaries are a joke too! The CNAs….OMG. Find them huddled up in a corner. This place was suppose to be getting better! Better from what?! People, if you care about your loved ones, don’t take them there. It’s a place to you send someone that you don’t cate for and you want them to die a horrible death! God is not sleep! Treat people wrong. When it’s your turn to be cared for Ms Sivil, I pray you remember that harm you may caused to many.

My mom was there for several months she love the staff and like being there but she wanted to go home. She said if she needs to go to a nursing home she wants to back there.

Do not send your loved ones here. The DIrector of Nursing, Sivil Middelton, is the worst DON that I have ever seen. She didn’t realize that my dad’s labs revealed that he had an infection until 8 days later. My dad had to be admitted to the hospital because his infection was not treated. Sivil neglected to see my dad’s rapid decline. He went from ambulating to a few days later, a vegetative state. A moron could see that something was wrong with my dad. Sivil, doesn’t care about the quality of care, blames everybody else, and she will literally act unprofessional, immature and ghetto.

DONT GO HERE i’m literally not kidding DONT GO HERE EVER!!!! please do not send loved ones here this is a terrible place and I really wanna make sure that no one else goes here. My grandfather literally fell over and for an hour called for help which no one came and after an hour THREE people came and looked at him and literally just went. That’s not the only thing. Not only that but pressing buttons to call them they won’t come. They also don’t help people in wheelchairs. They also have no idea of what is going on in other parts of the building so one person will tell you go here and the other will say to go somewhere else. This is a TERRIBLE place so please even if it is prescribed to go here ask to go somewhere else. Also no physical therapy was even provided. I beg for no one to go through this so DONT GO HERE EVER!!! if I could i’d rate it 0 stars but I have to do one star so I can get the word out.

Facilities look nice but the care is neglectful and dangerous. No one comes when a patient pressed their call buttons. My friend in rehab side for 4 days is being neglected. Meds are given without explanation when she asks. Lying in a wet brief for 9 hours now. CNA says she’ll come back but does not. I called to have nurse call me because my friend was incoherent and I thought she could have had a stroke, no one returned my call. I’ve filed complaint. I will see she is removed from this Hell hole.

I was really impressed on how nice the staff and how cleaned the building. Very organize!

This place should not be open. Its just a pretty building with no real nurses. I took my aunt there for rehab. One week later she is non responsive. Instead of them sending her out. I had to call administration to get her out of there. They we letting her lay there and die. People please dont put your love ones there. If you do check on them. They havent heard the last from my family. Now my aunt is on her dying bed. The only way I could post was to give a star. They dont deserve a point of the star.

If you read the reviews on PruittHealth - Blythewood it tells of a place that does not care about anything but money. There are a few good employees, but they are very unhappy because of the Director and upper managements lack of concern for them and the residents of Pruitt.1. The food is very bad. They do not follow guide lines, very salty, almost all processed food, most of the time you can not tell what it is and they do not have good choices or follow a menu.2. Medications are not given properly or timely. He was told he could have 4 percosets a day, he has had 4 heart attacks, bypass surgery and a pace maker and they were going to give him this medication with out his doctors knowing.3. when clothing is sent to be cleaned it does not come back, I had to replace his clothes twice so now he washes them in his bathroom sink because he is afraid they will not come back.4. He has had items stolen from his room and I was told they would look into it and they never did.5. He had to go to an eye appointment to get a treatment to keep him from going blind each month, they skipped it 3 months and when I told them he had to go, they told me he would have to go into quarentine for 2 weeks and I would have to pay for it. When Dhec called they finally let him go.The upper management in their home office has been told over and over about this and they do not care all they want is the $5200.00 a month they get for him to be there.There worst part was one day he did not get lunch and I had food delivered to him and they would not give it to him. When I called to see what happened they said they had to hold it for 48 hours. The staff gets food delivered every day and they do not have to wait, why does a 91 year old man have to.

Horrible. Horrible. Horrible. CNAs and Nurses are rude and management lets staff does as they please. Residents are neglected and not taken care of properly. They leave residents soak and wet for hours . I would give it a ZERO rating if I could. Good healthcare has gone down the toilet.

This is the worst place to take your love one.They don’t have enough staff and they stretch the nurses that they have thin by only having one nurse to 15 to 20 patients. You can find the CNA’s huddled up gossiping in a corner, while a patient is crying out for help down the hall. The patients clothes get loss, the food is nasty and cold. If the patient needs help with eating they definitely not going to help them eat or make sure that they are fed. They don’t groom the patients. The clients fall and injure themselves and they don’t know how it happened. You inquire about the patience care and report incidents when it occurs and the director tells you that they will investigate and get back with you and you never hear back from them to learn of the results of they’re so called investigation and if they have a resolve. Nice looking facility put provide the poorest service. They don’t care.

Atrocious and shameless scam!We were referred to this awful place because it is one of the few places that accepts Medicaid. We called ahead to schedule a tour. We were told we could come this morning(Sunday 10/13/19), call first and then come.We called around 10am, a disinterested person answered and transferred the call to the supervisor . The call was quickly disconnected. We called around 10 more times and either the call disconnected or the call was answered and quickly disconnected.We decided to drive over anyway since we had planned the visit. We arrived. There was no one to be found at the reception desk. Other than a church service there were no employees on sight.After wandering around we pushed on a door which seemed to be the entrance to a foul smelling ward.The employees were put upon and defensive. When told we were looking for the supervisor for a tour, no one could be found. The response was You didnt speak to me!. Finally, someone who could have been a supervisor came up and was going to see if someone was around.This facility is supposedly licensed and responsible for the care of the elderly and frail. There is not management/administrator or supervisor available????No one answers the telephone in a courteous manner? No one answers the telephone period!Who is in change of this abysmal place?Why is the government giving them our hard earned tax dollars?????If you want your loved one abused, and mistreated this, is the place for them. HORROR!!

I highly recommend Pruitt in Blythewood for both rehabilitation and skilled nursing. My mother-in-law has been at Pruitt since August 2016, first in rehabilitation and now in skilled nursing. She was in Assisted Living prior to coming to Pruitt. She had at least six falls at her former residence where she lived for only two short months. She has only had one minor fall at Pruitt in six months. All of the therapists in the rehab unit were excellent. When she completed rehab, my husband and I visited every nursing home in Columbia and Lexington and none were better than Pruitt in Blythewood in our opinion and so we kept her at Pruitt after rehab. My mother-in-law has a very complicated and strict medicine regime and the Pruitt nursing staff has done an excellent job keeping it timely and consistent. They keep the facility very clean and the facility is beautiful. It does not feel as smothering as most nursing homes feel. I would have given Pruitt five stars but I agree with the other posts that they are under-staffed. Pruitt needs to focus on hiring more staff and having an activities director to organize activities and events for the residents but those are our only two complaints. We love the staff at Pruitt. Everyone is friendly and nice and takes very good care of our loved one. Nobody wants their loved one in a skilled nursing facility but if you do face this situation, we feel that Pruitt is the best in our area.

Things have definitely changed for the better here! We are all working together to build a family here. The Administrator even gave us her personal cellphone number incase we had a concern.I am so happy my mother is here now. She loves the new man in the kitchen and the food is delicious now! We have some really great nurses and the nursing home is so pretty.Things have really changed for the better here!

My Dad is a patient at Pruitt Health Blythewood. We are very pleased with the care he is getting. The staff are friendly and caring and he loves living there. Thank you Pruitt Health Blythewood for all you are doing for Dad!

My mother was at this facility, and the staff painted a pretty picture at the orientation that she’ll be taking care of.The entire nursing staff, and the tech’s are a piece of you know what, dog deserves better treatment...

My aunt was admitted here and passed within a few weeks. She was neglected and treated with indifference. The main administrator was down right rude an argumentative about everything. My aunt was initially there for a week without a bath or shower. She was release from the hospital to this so called care facility with some health issues, but mainly for physical therapy to gain mobility and resume her previous home care services. She was not diagnosed as close to death when she was released from the hospital for physical therapy. She reported to family and friends days before her passing that she was having difficulty breathing, at which point she should have been taken to the emergency room. We are not wealthy people and this is what these facilities count on. If a patient complains in a nursing home that they cannot breathe and the facility does not have the same equipment as an ER or chronic level hospital, and Blythewood doesnt, it is my understanding that legally the patient should be taken to the ER. They remain unaccountable to this day. But we her family have not forgotten the treatment she received and wish to warn others not to choose this place. We made the choice based on the physical therapy pool, as my aunt was overweight and needed the pool to exercise her legs and joints according to the therapists at her previous hospital. These people tried every means necessary to keep from exerting effort of care from bathing to physical therapy. My aunt came for physical therapy and died within a few weeks.

Beautiful building but patient care is VERY poor. Poor communication. The CNAs don’t take care of the patients properly and are very rude. They don’t ever answer the phone. Always hanging at the nurse station or you can’t find them and don’t respond to patient calls. WOW, healthcare has really changed when it comes to patient care. DONT SEND YOUR LOVED ONE HERE. The weekends are worse then week days. The 2nd shift is the worse but first is bad as well. The staff talk badly about the patients and there family members.

My Aunt is a resident at Pruittheath Blythewood. She gets excellent care and loves the food and activities. The new leaders are really making a difference in the lives of the residents. Our family couldnt ask for a better situation for our Aunt, other than being home.

Very disappointed in the service and care at PruittHealth Blythewood! Yes, the facility looks nice, but BEWARE. A family member was admitted for orthopedic rehab after a too good to be true sales pitch that made it seem like the perfect fit. It went downhill from the minute we arrived. Absolutely minimal time spent in PT given the nature of the surgery, level of PT therapy was not consistent or even appropriate for the type of surgery and condition of the patient, medicines not given according to schedule, meals dont arrive at consistent times and can range from 1-3 hours for a specific meal time. After attending a meeting in the library with the medical team, we were basically left without any offer to assist in getting back to the room - par for course given the experience thus far. This is a nursing home, not a rehab facility. And even at that, nursing home patients deserve so much better!

Worst place to put a Family member. Aweful attitudes. Place smells. They dont answer the calls from the patients. They need to be inspected daily.

A tremendous amount of positive change has occurred at Pruitthealth Blythewood in the last 6 months. There is a brand new administrative team there now who are very resident focused. The food is delicious, the activites are fun, therapy does excellent work, there is a new nursing team with competent, professional nurses all in a beautiful, clean environment. I would recommend Pruitthealth Blythewood to anyone looking to place their loved one for excellent short term care.

No med organization. My mom lasted 1 day there before I called 911 and got her out of there. They said she was dehydrated but they didnt do iv fluids. What the hell kind of place is it???? The nurse said ems wouldnt take her without paperwork, when they showed up they couldnt wait to get her out of there either. This place is horrible

Our experience with the Physical Therapists was wonderful, but the nursing care was totally lacking. My mother waited at times hours for help and medication after pushing the call button. Our family met with two high level administrators, who promised calls back to the family and training for nurses, but the care did not improve. In fact, the doctor on staff ordered medication for her that her primary physician had specifically written should NOT be administered to her because of adverse reactions. After only two weeks, we moved our mother out and are seeking a facility that will care for her needs. The previous owners had an excellent facility and staff, but under Pruett, the care and commitment to serving patients has disappeared. If I could have rated it 0 stars, I would have.

My Mother was here. She fell while going to bathroom at night alone because no staff responded when she called. She laid in extreme pain on the floor and told them to call 911 because she was hurt bad. They refused then manhandled her against her will into a wheelchair and parked her outside by the receptionist all night crying in pain wanting an emergency squad. They refused to call, said Doctor would have to see her the next day first. Turns out she had a fractured pelvis and crushed vertebrae in her back. Ive never witnessed such uncaring health workers. But they put up quite the show if youre there to check the place out during the day.

I have my mother in there and they are the worst I went into her room she was puking dehydrated and they acted like they didnt know anything about it I am so upset I am I am pulling her out of there and I will be filing a complaint there has been many things that have happened in there since she has been in there that are very unsatisfactory. I would not put anybody in that facility.

I agree with Judy Mobley. The nursing staff is terrible. They let my husband fall and never reported it until I found him sitting in his wheelchair with no shirt on and he had a terrible bruise on his rib cage and hip.The nurses knew nothing about it. Th senior care partner nurse came and asked him did he fall and did someone pick him up. He told her he did fall and someone picked him up. She told me the director of nurses would be coming by to see me which never happened.He was also given a calming drug which was not to be given unless absolutely necessary. I asked why they gave it and have not gotten and answer. Their Docter also changed the dosed of one of his main medicines and now he is back in the hospital . I am also trying to find another place. I will not recommend this place to anyone. When I complained to the nurse as to why it took so long to get help she said she was sorry that she had 12 patients that she was caring for with no help.

This place is a Modern Day Hostel & Negleting Center with untrained staff, no emergency equipment, and no physical activities director therefore for PT.

Please dont leave your elders here!! They over medicated my mother and almost killed her. When we asked about her meds no one could give us a straight answer. The head nurse Kitty should be fired immediately and lose her license. I witnessed a patient fall across the hall and the nurses took their sweet time coming to assist him up. This place is beautiful to look at but its not fit for an animal. No one ever gets back to you regarding anything and when I requested a meeting it was all bullshit. It got so bad we were afraid my mother would die in their care and demanded she be discharged early. Oh and did I mention they take their sweet time letting you in and out of there. I am filing a complaint with DSS. Clearly elderly abuse is acceptable here.

Do not send anyone here they dont treat there clients right

My brother died in this facility on August 5, 2017.Our family knew that he would not live much longer, but we were trusting that he was being cared for in a humane way. We were involved in his care at the Killian Road location, but apparently someone in the family should have been there sleeping in the room all 32 nights that he was in Pruitt Health. We staggered visits with him, trying to help make him comfortable and to keep up with his care. We were aware of incidents during the day with my brother and with other patients all around us, but nightime, I believe, is when you can count on the real neglect to take place.I stayed two nights with him during those 32 long days, and on both of those nights, I had to ask for his peg tube feeding. On one occasion, he was not fed for 10 hours, when he was supposed to be fed every 4 hours. The second feeding neglect incident was not as long in duration. However, pain meds were not given on schedule, either, when he was dying with stage 4 lung cancer and begging for relief one of the nights, or rather early mornings at 3:15. I was exasperated when the nurse (LPN) would not give the medication to him, because another nurse had given it too early. (In a panic, I wanted to dial 911...for the police.) Pain meds were a problem the second night that I stayed with him, as well. Oh, and I havent mentioned the mysteriously missing Fentanyl (pain) patches that were supposed to be placed on my brother every three days. Several times, they werent...on him.The night before my brother died, I helped to turn him to change him. He had a 4 inch crimson colored pressure sore on his backside. No one had notified the family. The director of nursing said that they had only one contact number and tried it, but with no response. NOT true; three contact numbers were on file, and I had confirmed that more than once.I am NOT saying that there are no professional, caring individuals who work there, because there are. And, yes, they are understaffed, but...WHY?I COULD SAY SO MUCH MORE.If your loved one is/goes here, ask LOTS of questions, camp out when you can, keep a journal, write down names of staff members, spend nights when you can. Notice how other patients are cared for, as well. Thats who I am thinking of now, those who are still there.The one gold star is for those with integrity who care for the elderly, sick and disabled at Pruitt Health, Killian Road. The beautiful facility gets no stars, because that matters none, if the patients calls for help are ignored, and their needs are not met in a timely manner.It is my intention to file a complaint with DHEC online.

Wish I could post zero stars...please dont take your people here. They are terrible. They do not want to do their jobs, they are short on staff regardless of the fact that people are paying $9000 and up a month for their loved ones to be cared for. They are left in their room with day old water until their loved ones come to visit to bring fresh water. Fall risk patients are left to find their own way to the bathroom and if they go on themselves are left in their filth until it is convenient to the staff and even then you are sent a separate bill for having to change the patient. Patients are left in their wheelchairs for hours on end and have mysterious bruises galore over their bodies. Every complaint is met with we are understaffed. If you are so understaffed that you cant provide care for your patients, then maybe (and this is not a suggestion) you should stop taking in new patients. PERIOD. All I know is that you reap what you sow and I hope the so called staff here never becomes elderly to the point where they need assistance because this will be their reward for the excellent care they are providing to others children, parents, and grandparents.

Staff at side door, lazy and no help to family. To sorry to open door.Knowing we have no badgeIma cna Debra neal, and would not consider employment here. I have a good job.

My mother is currently here and there is simply NOT enough staff (CNAS). I have called several times and departments and have spoken to several people but feel like my requests are falling in deaf ears. The cnas are expected to do all of the physical labor. Most of the RNs will not put patients on the bedpan. They will run away and say let me grab your Moms a CNA, even if they are not busy. If you have to use the bedpan and meals are being served you better be able to hold it or prepare to wet yourself. Now let me be clear, There are some phenomenal CNAs here and good nurses too, but there are some slackers and not enough help.

Pruitt Health said it denies that it is a medical or healthcare provider in response to a lawsuit where they allowed a resident to die a horrific and preventable death from a scabies infection. They care about money, not people. Avoid.

I had a wonderful time there for 3 months learning how to walk again after I suffered a Heart Attack! I met so many inspiring people and listening to their journey kept me positive and drive to keep fighting..

The Administrator and DON are a JOKE!!!!!! You ONLY see them when corporate is in the building, laugh and smile in your face( like they do it all the time but as soon corporate is gone, they gone too)!!! So FAKE!!! Plus when you go to talk to them they always act like they busy and dont have time for your concern

Sorriest bunch of people I have ever met in my life. Lazy, worthless, and have no clue what they are doing. This place should be shut down. STAY AWAY!!!

The ADON left her husband when the poor man was healing from a brain injury....wow!

Tried calling numerous of times, no one ever answers the phone