Super fast, super easy HELOC application and loan closing! Highly recommend!

Adam was amazing and was able to process my home line of credit for a very large amount in just two days. Other banks I’ve worked with for 20+ years had been working on it for 3 months (no joke) and couldn’t come close to what River Regions offered in 2 days. Already closed and couldn’t be happier!

I have never had a bank be so more caring and understanding. I will always do my loans with them only. The rates are Unbeatable as well! Go see and talk to Sara Meyers for all your needs!! She was even nice enough to meet on her day off!

Adam, Blake and crew in Columbia are the best at what they do, if its pre-approval for a home loan or opening an account they are very responsive to questions or concerns, i switched from a bank i had for over 20 years due to lack of customer service, great job, guys and gals!

Tanner Kruger made our car loan effortless. I applied for a car loan online, and had been referred to him through a friend. I e-mailed him Sunday night and he called me first thing Monday morning. He had the pre-approval letter over to me within minutes. Wonderful to work for!

I just had the opportunity to receive some of the best compassion/customer support from the nice people at River Region. Specifically, Angela Donaldson. Her and her team at RRCU were able to help me out when I was most vulnerable. I thank them so very much and would recommend working with the anytime!

Great place for auto financing! Have financed several vehicles over the years. Friendly people, great rates and no hassle loan process. Would definitely recommend!

Great place. Savings Account percentages were trash at our previous bank. In 1 month weve already gained more in interest than what we did the whole year previously.

Adam & the staff are fantastic!

Online membership enrollment was very easy and Carole Ann Bax was very helpful getting accounts established for our entire family.

Very easy to work with and extremely helpful in all facets of my transactions. The service I have been provided as a member of RRCU is second to none, and have been completely satisfied thus far. Thanks!

I won’t go anywhere else. I like the personal service I receive every time I go in there. Super friendly staff that has helped me with whatever I have need. They have gone above and Beyond and have set the stands for other credit unions and banks to follow.

Adam, Karen, Lydia and Kylee are great! They know members by name and treat you like a member of the family. I send all of my friends and family there.

Great fraud protection with any issues resolved in a quick manner

I switched to RRCU from another credit union after bad customer service. At first they were all around great for the customer experience. Today was the first day in a long time I had issues. I was attempting to use the app when it began to bug me about updating. Once the update was complete and the app restarted it continued to bug me for an update. I reinstalled the app and attempted to log in. I was told my username and/or password werent found. I contacted customer relations where a representative directed to the online portal which then instructed me to call customer relations. It was at this point that I learned of RRCUs hours of operation which for my convenience end at 4pm.RRCU is missing features like mobile pay through Samsung which would be convenient. While I havent had customer issues in the past but if this is the new level of customer service at RRCU I think 2 stars is fair.

Adam Fox is an absolute delight to work with. He’s as kind and helpful as he is tall.

We recently moved our accounts and are very pleased with the service. Kylee (sp) is eager to help and very friendly. Adam will answer your questions with a smile as well. Glad to be a customer!

Worst experience with a car loan, I wouldn’t suggest this place for business.

Opened a cash back checking with savings account with financial rep Jon Sanders, and found the courtesy, service and promptness superb. Debit card was issued immediately, documentation completed all within 20 minutes or so. Then he went over all the online features and the apps in detail, setting up pins and passwords etc, making it a easy process to repeat at home. Have only returned once since for a cashiers check and it was completed in under 2 minutes.

I love my Columbia River Region Credit Union! The entire staff is helpful and so friendly.

Great bank and banking experience. Kylee makes customers feel like a VIP!!

I love banking with RRCU. Their service is second to none and I have had the pleasure of developing a personal relationship with multiple workers. I would recommend them to anyone!

Terrible service on my car loan. I would never finance with this credit union again.

I visited the River Region Credit Union at the Outer Road/Huntridge location and it was not a pleasant visit at all. The Financial Service Officer was very closed off and didn’t seem to care much about the customer’s situation or needs. She plugged a few numbers into her computer (and even checked my credit report without verifying if that was okay with me). I left that office with nothing with dissatisfaction and would hope they work on their business practices transparently before speaking with customers.

They are very rude and disrespectful to some of their customers. So far its been the African American female community. This should not be allowed her supervisor should watch her. You also cant work with some of your customers and give the rest that you have a personal issue with. Leave your feelings and your dislikes at home. Sherri Schramm Is her name.

I have been a customer of River Regions for several years. They have always been, helpful, fair and honest, both with good news and bad. They have always tried to meet my financial needs.

Excellent!!! Because River Region Truly Cares And Respects Their Customer Financial Concerns And Needs!!

Outstanding and professional service by people who care about their members. I am very satisfied that the financing associate at Larrys Motor Sports arranged with RRCU to service my bike loan four years ago. As I see it, this is what a credit union is supposed to be for its members.

The customer service at River Region Credit Union is second to none. The manager, Matt Brockmeier, has always been accommodating and gone the extra mile for us, whether it is Home Equity loan, car loan, or boat loan.

Theyre the worst, unreal how rude and not helpful they are, I guess I need to stop banking with these folks.

Great customer service!