ALWAYS AMAZING! Ive been to multiple massage envys and this one is at the top of the list! great front desk staff that are always so helpful!

My daughter gave me a gift to have a spa day with massage and facial. The attention was poor from the beginning, they did not invite me to sit down but to fill out the forms standing up until I asked her to please provide me with a chair for my comfort. Later they made me wait because the masseuse was late, my robe was without a slipper and the massage was not relaxing or healthy. I felt pain. The facial was ok, but today I woke up with very sore shoulders. it was a bad start. Im sorry that my daughter wasted her money on Envy massage in Cstat.

I had a rough start here but they have really stepped up on their customer service and consistency in the last year. Im more than happy to recommend this location and staff. I feel very happy to come in and enjoy my time here.

Makes you feel so good. i recomend it to everyone. would anyone pass on a massage?

Excellent franchise of Massage Envy. They offer massage, stretching, etc, but they really excel at facials.

Love my 80 min deep tissue massages with Jasmin! ME has really stepped up their game in the facial department too! They are handling the covid situation very well. I feel very comfortable while checking in and receiving my service. Front desk very friendly.

Had a massage with Leslie today! Very impressed with her knowledge, skillset, flow, pressure and communication. She took her time to work through all of my aches and pains and asked questions because she genuinely cares about helping me. I’ll definitely be back to see her in the very near future :)

Wasnt an hour only 50 minutes and wasnt a good massage. Wouldnt recommend. Go to relax Station in the mall!

BEWARE!!!! I purchased 6 massages in December for $390 as a Christmas gift for a friend. While checking my recent credit card statement, I was surprised to see a $65 charge for July. I contacted the manager and was told that after 6 months, you automatically continue getting monthly charges. I told her I did not approve this and never intended to continue paying for monthly massages for my friend. I was told that my friend would have to complete paperwork to discontinue services and that I could not do this. WHAT?!?? I am the one getting charged. I reported this to the Better Business Bureau and am seeking a $65 refund for July and no further charges. I will never use this business again!

Rhonda was excellent giving massage and stretching for my back and hip. Rachel the manager was very knowledgeable and helpful about facial products and Jasmine at the front desk staff extremely friendly. Recommend visiting this location for massage services.

Good massage

First timer and it was amazing thanks Zach and thanks Zylon for great customer service

Friendly staff, good facials they talk you into a pig deal and you pay monthly. When unable to come and you cancel your membership they dont reimburse you. So becareful and make sure you get your moneys worth. They took me for around $140. Just be aware of what you are signing.

I called Saturday morning and made an appointment for a facial massage for 4 pm on the same day. Kristi answered the phone and said that the introductory offer was $55. However after the massage at the checkout a young male associate informed me that the introductory rate was changed 4 days ago and now it’s $65. Seriously???? Kristi didn’t know that? Are you scamming and misleading your customers just to get them in??? He didn’t even bother to adjust it and make it right! Very disappointing!!

I am re-reviewing my experience because they exceeded my expectations today and they are working towards bettering their services! I recommend that if you have had a bad experience with them in the past, you try them again! Great therapist, customer service and atmosphere! I highly suggest that you try them since its the best value for an hour massage in town and its under new ownership. Stay blessed!

I actually give this Massage Envy zero stars but, it will not let me post with zero stars. We have been members of Massage Envy since 2009. We have been members of the College Station store since they opened. We have had nothing but, problems every since we stated going there but, it continues to get worse. We have so many hours on the books because they are so short staffed they never can get us in. They have even told us on numerous occasions that they would call us when they opened up the new appointments. They never call us back. When we call they still do not have appointments. It is funny how you are quick to take my money every month but, no service is ever paid in return. At this time I have made multiple phone calls and nobody will even pick up the phone. Therefore, it only leaves me with one option and that is to call the BBB, Corporate and my credit card company.

Relaxing atmosphere and friendly staff. Went in for a first time chemical peel and the esthetician was great. Asked about my skin care concerns and routine. The whole time during the chemical peel she kept me informed and asked how I was doing. She was very informative about post care which was amazing. Can’t wait for my next chemical peel! My skin is look amazing and it’s only been 24 hours.

Extremely short staffed. Front desk person was nice but booking is so far out in advance which is fine for people who work a regular schedule but not for those of us who don’t. Signed up for a membership in Corpus knowing I was moving up here shortly after and that I am able to use it at other locations but now I’m paying for something I can’t even really use. Canceling it as soon as my contract is up!

When they first opened, they took great care of their customers and offered great services. I have used them twice and the second time the customer service felt hurried and poor. Ive been trying to three weeks to schedule an appointment for a 90 minute massage. I finally gave up on that this week and finally arranged an appointment for 5pm on a Tuesday. I was called the Monday before and the therapist that was supposed to handle my appointment had to cancel and they promised to call me back to set up another appointment the same day. I never got a call. Then I try to call again today and the phone just rings or goes to a voicemail box that promises they will call you back again. After all this I am giving up on using this business. I can be tolerant but this just gets to be too much when Im trying to pay for a massage. I wont go back even though the facilities are nice and its close to my house. I also wont recommend them. :(

Great massage by Corey, they take good care of you here.

Friendly staff and relaxing environment. So far, my massages have been as good as those from fancy spas and massage places. In fact, I recently decided to get their monthly membership as it saves you a good amount of money if you plan on getting a massage every month or two.

We booked a couples massage for Valentines day and enjoyed it very much! David and Ingrid took very good care of us and made sure we where comfortable and relaxed the entire time. The girls at the front desk where sweet but far to pushy with trying to sell additional services. Would come back again!

This place was warm and welcoming from the time I walked in to the time I checked out, and my massage was exactly what I asked for! I had read some reviews before going and was skeptical, but I was more than happy with my experience. The new ownership has completely turned the place around. If you’ve been before and didn’t enjoy it I definitely recommend trying it again!

Great experience. Welcomed from the moment I walked in and the rest of the time was very relaxing. Really work with you to come up with exactly what you need.

So disappointed, I showed up for my scheduled appointment and was told they did not have my appointment because my updated card was not on file. However, I had updated my card the month before. The person I spoke with was not helpful, refused to get me back on the schedule and then tried to charge the card that apparently was not updated!

I have been having terrible headaches and body aches for several weeks with no relief in sight. Made an appointment at Massage Envy and today I feel amazing! He knew exactly what to look for and what to work on. I will definitely go back again! If you have had a bad massage in the past, try Massage Envy and request Shane. It will change how you feel about massage therapy!

Great massages. Never had a bad experience here. Membership is worth it if you regularly get massages (or plan to)

Have had 100s of massages. Today was a great experience. Keith tops the list as fabulous massage therapist. Wow will definitely return.

Very disappointing. The massage was more of a body rub with oil and very little effort. When I asked for more pressure, the therapist said that this was the only type of massage she could give me. When I complained to the front desk, I was advised to come back and pay for another massage with someone else. What a waste of my $55.I was offered a replacement massage at no cost and had Ingrid as my massage therapist. I was impressed with her massage technique and highly recommend her if you go to this location.

Its hit and miss. Not all the masseuses are great for deep tissue. Its better to go for deep tissue in the morning when the masseuse is still energized. The front staff is also hit and miss. I do like the broad range of services.

You need to make your appointment for massage well in advance. I have never been able to get in for an appointmentwithin a 3 day time frame. Other then this they do good work....

Clean place. Good massages... Yet their website says theyre open... and their phone number says theyre closed? Its very frustrating not being able to get ahold of an establishment that claims to be open, or that hasnt opened their phone lines 3 hours into the day.

Went out there about a month ago had a facial with a girl named Rene really nice girl love the facial I called last week to get a facial and was told shes no longer there this is the second esthetician that has left within a month, not sure why she left I thought she did a very good job this is why I dont get a membership because you the people you like all of the sudden leave

Shane is a top therapist here. So much more than just massages. Most of my lower back is metal and I live in pain. Shane is a huge part of my pain management.

This is my happy place! I can always relax when Im here and there are so many options of things they can do, not to mention the new service providers theyve added lately are AMAZING!

Warming and inviting environment. Love Jessica, she is always so attentive to the areas I need work on and my favorite therapist there.

This will be my first time attending. After reading reviews Im kind of not looking forward to it... so I went and the staff isnt great. Massage was okay for my first but I expected better....

Absolutely the worst customer service i have ever experience. I booked my appointment a week in advance and when i showed up they forgot to book it in the computer. The girls at the front desk refused to speak to me and wouldnt even give me their names! They pretty much told me that it wasnt book so sorry and to have a nice day!

Horrible experience. Ended up with more discomfort than when I came in. Dug into my back while barely any pressure elsewhere. Massage therapist seemed untrained and unprofessional (with rough hands?). Im 31 weeks pregnant and they did little to make sure I was comfortable (ended up feeling nauseous from laying on the wrong side too long). I had to wait 25 minutes while being the only one there and they didnt even touch the parts I asked for special attention. So upset. Never again.

Very pleased Harriet did an awesome job will be returning

It was great I took my dad there for his birthday and he said he loved it it was a great massage and he loved it

Finally found time for a massage between work/school, then when I drove across town on the day of my appointment, they had cancelled it without informing me, after it being scheduled for over a week. Huge waste of time, horrible customer service.

Requested my appointment a week in advance and was never contacted by a representative to schedule. When I called to ask why I hadnt been contacted, I was told that it was better to book over the phone rather than online. As a first time guest, how am I supposed to know that?!?

Such a good experience I got a membership

Great place for massage, helped a lot with an aching shoulder, will use again when needed

Message...sure everyone would like IF you join the club.

I feel like a satisfied noodle

Best in town ask for Peter are Shane

Great staff!

Good people

The front staff is very friendly

They are Rude , never go to a place like this to relax !!!

Awesome staff

Awesome.

Friendly