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TruEAR Hearing
13900 County Rd 455 #112, Clermont, FL 34711, United States
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Ch
Review №1

Amazing! I can hear, and everything is so clear. The most amazing part is that they set me up with minimums and maximums, so I dont have to take them out when things are too loud! We synced them to my smart phone!Theyre all so friendly and courteous, and oh so helpful! The Best!

Sh
Review №2

Excellent service and caring Doctor and he explained everything step by step and like the room the way doctor explains everything while he is doing the test. Set up is very nice too.

To
Review №3

I was told by Estaban that my hearing aids would be covered by my healthcare plan when I went in for a scheduled hearing test. He said that all I would have to pay was my deductible, but that was false information. I had even handed the receptionist my Christian Healthcare Ministries medical card to photo copy.I am a disabled veteran and could have gotten my hearing aids for free through the VA Medical, but I trusted them to do a better job of testing my hearing. Estaban said that he was a Pastor, and seemed nice enough.When my wife submitted our claim to CHM it was denied. They only cover hearing tests and not hearing aids.So I emailed Stephen Holden about the situation and when called me later that day he said it was all a misunderstanding and that I would get a full refund. I told him that I had to go to Pennsylvania but would mail him the hearing aids. He said to hold off, and he would get back to me on how to handle it. Several days went by and I didnt hear back from him, so I called his office and he had blocked my phone number. He also refused to respond to subsequent emails.I had to borrow the $6,990 from my Brother to pay for them since I had spent every dime we had for the down payment and closing costs on our retirement home in Lady Lake. I was going to pay my Brother back when we were reimbursed by CHM, but that never happened, so my wife and I had to borrow the nearly $7,000 from our bank in Pennsylvania.What they did to us was fraud, deceptive, unethical, and probably criminal. What decent human being would do that to a disabled veteran?I had even contacted True Ear about it, and they told me that each branch is a franchise, and they have no control over them.My wife and I are just sick about this. They knew I was a disabled veteran, and that I hadnt worked fulltime since last October due to my PTSD, and they acknowledged that I could get the same hearing aids for free through the VA.

Co
Review №4

I am THRILLED to say that have found my new AMAZING Audiologist!! One of the biggest challenges in moving to a different city or state is finding new medical specialists to take care of my health needs. Victor Rosario and the staff at TruEarHearing have surpassed my expectations and calmed my concerns about my hearing needs. They have the best expertise and customer service I could have hoped for and I highly recommend TruEarHearing to all!!

Ei
Review №5

My experience with TruEar has been excellent. Denise has been so helpful, even going so far as delivering, to my home, the batteries for my hearing aids. That is going over and above her job, but so grateful. She is a true asset to that office, and such a big help to Victor, the audiologist who is excellent too,

Di
Review №6

They are professional and take time to explain everything. So impressed

ay
Review №7

Sarah at TruEAR is the best. The very best of all of the best. She is considerate and gentle and kind. She is professional and courteous. She should give in-service training on how to Be Best.

Jo
Review №8

Victor and Denise are awesome. They return your calls in a timely manner and are always polite and courteous. I couldnt ask for a more professional group of people to assist me with my hearing issues.

Gr
Review №9

I needed work on my hearing aids that wasnt covered by warranty and I went here. Denise was very polite and helped me beyond what I even thought I needed done. Between Denise and Victor answered all my questions and my hearing aids are better than new!

St
Review №10

This was my first visit for an hearing evaluation. From the front desk (Denise) to Victor( specialist) was a great visit. From someone not knowing what to expect they explained everything every step of the way . Kudos to Denise and Victor

Li
Review №11

I had an amazing experience Denise and victor are awesome. Denise rocks at the front desk. I bought oticon hearing aids because the ones I had before just did not make me happy. Victor recommended the oticons and I love them. I was talking to my daughter on the phone and I have always had to ask her to repeat what she said. While I was talking to her this time she said mom you understood what I said to you and I had the water running. I am so amazed and happy.

ja
Review №12

Amazing place. Victor and Denise were fantastic to deal with. They answered any and all questions. Very knowledgeable about their products. The pricing was fair. It was a good choice by us to use Truear in Clermont

Br
Review №13

Great all around. Didnt know what to expect, but they explained it. I would highly recommend.

Wa
Review №14

Victor and Denise are just great. They come to our community and help those if us that cant get to there office in Clermont. If you want caring knowledgeable people us Truear Clermont.

Bi
Review №15

I had the best experience with Victor. The staff was great and very accommodating. If anyone needs to hearing aids or just testing I strongly recommend you check out TruEAR. They are the best.

Ka
Review №16

Denise was very helpful with everything I needed and was very delightful to deal with and victor was a pleasure as well....A+

Mi
Review №17

I received mailers from TruEar. Since I was shopping for new hearing aids I decided to give them a try. I have had 2 sets of hearing aids which were very expensive and I was not very pleased with either one. TruEar offers a 30 day trial with full refund if you are not satisfied so I had nothing to lose. I saw Victor Rosario for a hearing test. He was very thorough and I felt he really cared about making me hear better. He recommended Oticon Opn hearing aids for my hearing loss. They were not the most inexpensive that he had to offer but much less expensive than my last hearing aids and I was concerned about price but my main concern was hearing better. I picked up my new hearing aids. Victor showed me how they worked. We loaded an app on my phone. There were only two settings. Volume and open sound booster off and on which helps you understand words. Not like my last set which had volume and four modes normal, crowd noise, TV and music all controlled by pushing buttons on the hearing aids. The Oticon does that all automatically. Two other features are when setting the volume you can separate your left and right ears and adjust them separately. And a find my hearing aid feature which will track your hearing aide by GPS if you lose one. I left with my new hearing aids and stopped at a local restaurant on the way home. I could actually hear the people I was talking to above the background noise and I had a loud mouth on my right and I was talking to a Lady with a soft voice on my left. I turned down the right ear and left the left ear at normal volume and to my surprise it really worked. At this point I am very pleased With TruEar and my new hearing aids.Michael Palese

Ma
Review №18

TruEAR in Clermont is the Fifth hearing aid company I have tried. As soon as the complementary hearing test was complete I knew I could trust Victor completely. He is a professional through and through. He Really cares about his patients. I am so pleased with the hearing aids that he programmed for me! They are much better than I could have hoped for! The price was almost half what the other stores wanted. The follow up has been spectacular! Do yourself a big favor and look no further than TruEAR in Clermont.Mark Hart

Ch
Review №19

My husband Robert has had hearing aids for several years and has dealt with different hearing aid places and doctors. He went to TruEAR and came home with fantastic comments about Victor Rosario. His knowledge and ability to fine tune the hearing aids was above any other service he has had in the past. He said that he would really like me to post a review on Victor and let people know how great he is.

Pa
Review №20

What a great experience, I can not express enough how Victor goes above and beyond to do everything in his power to make this journey a rewarding one. He explains in detail, is patient, fun and very professional. He clearly exceeded my expectations. I think so highly of him, hard to put into words.

Jo
Review №21

I had my visit today and I was amazed by the wonderful service that I received. The knowledge and experience was cleared. The most important part of my visit was the honesty of Victor Rosario. I truly recommend this place.

Jo
Review №22

I recently purchased my first pair of hearing aids from Tru Ear at the Clermont location. I had a wonderful experience and cannot recommend this office enough. the office staff focus on providing outstanding customer service while Victor guides you thru you selection and transition to getting the right hearing aids for you. He accomplishes this through with his extensive knowledge of all available products and his caring approach to fit you with a comfortable product which best enhances your life . 5 STARS outstanding

Li
Review №23

I have had hearing aids for the past 5 years. I chose TruEAR as they also offered cleaning of your current hearing aids. And, of course, I thought they would be attempting to sell me a new hearing aid set!Victor, was my specialist. In addition to the hearing test, he taught me a lot! Things I had never known from my previous experience with hearing aids!He wasn’t as interested in selling me something- as a matter of fact he told me I did not need new hearing aids at this time- even though they are 5 years old! He was more interested in educating me and explaining to me the essence of hearing!Needless to say, I was very impressed! And, it takes a lot to impress me.Thank you TruEAR for a very enlightening and rewarding experience!

Ja
Review №24

When I did a computer search for hearing aids the photos of two nice looking young men popped up on my screen...Adam Woodard and Anthony Joseph. After reading their bio and learning that Adam was a veteran, I knew I would be in good hands with these young men. They were always very kind and patient working diligently to make sure I was fitted with the correct hearing aid. They offer many freebies as well.. a free consultation and hearing test and more! Youll never have to worry about them being pushy, or make you feel obligated to buy a hearing aid.It was a very pleasant, stress free buying experience, unlike some other places I had been.Go in and meet these nice young men. You have nothing to lose and everything to gain. I highly recommend Adam and Anthony!!

Ki
Review №25

I finally gave in and got my hearing aid. These people did a great job in both the explanation and fitting and delivery of the product. Product was priced fairly compared to the market price. Service was very good. Careful, I can now hear everything 😁

Jo
Review №26

I have had three hearing aide technicians over the past 6 years none can compare to Victor Rosario. He conducted my hearing test in the most thorough manner I have experienced. He explained every procedure and why it was being performed. He thoroughly explained and fitted my new aides. He took the time to make sure I was satisfied. If you have a hearing problem see this man he is great.The staff (Denise) was very thorough in scheduling and returning phone calls.The Phonak hearing aides are the best ever. Great for hearing the TV, streaming and answering phone calls. I have not had to say WHAT ? nearly as often.Grear all around experience.

Ea
Review №27

Victor is the best! He explained everything in detail about my hearing test, and talked about different hearing aids to help me with my hearing loss. After my hearing aids came in he programed them for me. I am hearing sounds now that I haven’t heard in a long time. I can now participate in conversation because I can HEAR!Victor has a smile (always) that makes my day better.

wa
Review №28

Victor was great at making sure the hearing aids were the right ones for me. I had worn hearing aids prior to visiting Tru ear ,but they were uncomfortable and not useful in many situations . The Tru ear hearing aids allow me to answer the actual questions that people are asking .correctly. Plus I am wearing them everyday

Ma
Review №29

TruEAR Hearing, located in Clermont, Florida, provided me with highest level of professionalism, courtesy, and expert service!Victor Rosario, the Hearing Specialist, was just awesome! His personality and almost 20 years of experience was superb!The latest high tech equipment used to test my hearing was unbelievable! With detailed preciseness, I was instructed on all facets of my hearing wellness and it was quite the enjoyable experience!I highly recommend you forego the Costco and other Membership club’s Hearing exams and provide yourself with the highest quality exam and best hearing aids!I was so impressed!!!

No
Review №30

For the past four years I have been going to another local hearing aid establishment, and I have not been completely happy with the service I have gotten there. Recently, I called numerous hearing aid specialists, and decided to try TruEar. I asked for a hearing evaluation and I also wanted information on the brands of hearing aids that they carry. I was able to get an appointment within a few days, and Wow, what a difference. I saw Victor Rosario at the Clermont location, and the evaluation he administered was much more comprehensive than anything that I have had in the past. Victor explained in detail the extent of my hearing loss, and used computerized graphics and his wealth of knowledge to determine what type of hearing device would benefit me the most. Over the past five weeks I have returned several times for adjustments, and each time Victor explained thoroughly the adjustments that he was making, and how they would improve my overall hearing. I am very happy that I found TruEar, Victor and his staff. I would highly recommend Victor to anyone dealing with any type of hearing loss.

Gr
Review №31

I had a very thorough exam & consultation. I was amazed at what was accomplished. Adam was so knowledgeable about every aspect of hearing loss & hearing aids. I highly recommend this clinic.

Ja
Review №32

I was in the market for hearing aids for a very specific hearing condition, and Victor was able to set me up with a set of aids for a great price. They have worked with me for a few visits already to make sure everything is working as best it can. They dont play games with pennies, and come through on what they promised. They also have a large selection of options to choose from, and dont try to push you into a specific brand that works best for them. I highly recommend this location, and of course my specialist Victor.James

Fr
Review №33

An atmosphere of integrity, caring, knowledge and occasional humor all wrapped up in a professional environment . That’s what you will receive from Victor Rosario @ Truear Clermont...

Je
Review №34

Victor Rosario ( Clermont), was very patient while getting an accurate reading.

Ma
Review №35

Victor Rosario is a true professional. He performed a hearing test came back very good! Well continue seeing him from here on out!

Ma
Review №36

Everyone was very professional, courteous and understanding. They worked hard to help me get to a new level of hearing and wanted only the best outcome for me the patient.

Co
Review №37

There are plenty of hearing aid companies but I found only one company with Board Certified doctors! Reasonable prices! No stocking fees!I highly recommend TruEAR!Constantine AClermont, FL

Ja
Review №38

I made an appointment at TrueEar to get something done about my hearing loss. I met with Victor Rosario and we went thru the most extensive hearing test I ever had. It showed strong points and weak points and everything in between and provided enough data to make recommendations for 2 hearing aid families. I chose the higher end product because the test showed that background noise was a major factor in not hearing well, and this unit was the best for that problem. The staff at TrueEar were great, the testing extensive and I look forward to getting my hearing aids in the nest few days.

Ge
Review №39

I was in denial about how much I DID NOT hear well; Dr Victor Rosario showed his empathy towards my needs!!! Great person and great place!

Am
Review №40

We went to three different hearing aid places, and this was by far the best experience. My dad loves his new hearing aids!!

Do
Review №41

I have needed hearing aids for the past 7 years as I knew my hearing was not as good as it once was. When I looked into my Medicare coverage I was surprised to find out that your hearing is not covered by them. So I decided to seek out several providers who would advertise very low priced hearing aids just to get you into their office and then tell you that those devices were only for people with mild hearing loss and in my case I needed the better ones that would cost over $6000, of course I could get some some of lesser value for around $4000 but I would not be getting the full benefits that the higher priced ones would give me. It seamed that each place I went to had the same story line and as a retiree I just did not have have that kind of money to spend.Then in May of 2017 I saw an advertisement in Tampa Bay Times that caught my eye for a new place Hearing Health Center that had just opened in Wesly Chaple and advertising some great deals, so I called and made an appointment. The Hearing Specialist that I worked with was Adam Woodard and his partner is Anthony Joseph. They both are very friendly and make you feel so relaxed and are very professional and most of all take the time to fully explain what are your issues and what would help you the most at the lowest possible price and they really try to beat any other competitor while selling all of the leading brands of hearing aides. I would not hesitate for one second to recommend them to any of my friends or family

RO
Review №42

Dr Adam was very professional and personal awesome doctor

Information
16 Photos
42 Comments
4.9 Rating
  • Address:13900 County Rd 455 #112, Clermont, FL 34711, United States
  • Site:https://truearhearing.com/contact/clermont/
  • Phone:+1 407-392-1192
Categories
  • Audiologist
  • Hearing aid repair service
  • Hearing aid store
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9am–5pm
  • Sunday:9am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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