.Staff is always very friendly and helpful. At least a day notice for appt. Dr. Tess Macasadia is my physician. Got my BP regulated for the first time in years. Pro active on all my health needs. Makes getting referrals a snap. PA. Michelle is super helpful. Great Facility. Great Doctors

This place is the most lousy group I have ever been to. Most of the time, they wont pick up the phone to schedule an appointment nor will they call you back within 24 hours if at all. Dr. Mondragon is a decent PCP, but I have gone weeks waiting to get a referral in to a Urologist, however, a simple fax to get things going is all that is needed. In total its been 4 weeks to fix a simple problem waiting 1 week between getting an appointment to getting my results back multiple times.There is absolutely no reason to have this level of miscommunication and neglect to ones patients and I am severely disappointed. Anna, Dr. Mondragons Assistant, seems to be away half of the week and will never return your calls. They leave you questioning what you should do next and if someone will call you to give you necessary information. If youre someone who just needs to see a doctor once a year, this place might not be too bad, however, if you ever have problems do not go to this place at all costs.

Dr Tess is a verry amazing person always taking care of duty and is on top of everything always a pleasant visit. Parking. Is bleeh depends what time you go I have been coming to this place for 25 years

I have been leaving messages for my doctor thru his assistant and 24 hours have lapsed and still never heard from them. Neither have they informed me on the results of my X-rays and unltrasound. Am very disappointed.

Im not sure what the reviewer Angela M was referring to when she said the parking lot is always semi bare. I have been coming here for my self and bringing my father to another doctor in the same building for the past 4 years. The parking lot is always crowded. The only time it is not is straight up 0800 or 1800 hours. As for the doctors in Gateway Medical Group, they are wonderful, kind and attentive. The MAs or LVN, not so much. The front end staff need a lesson in customer service also, at times very short and rude.....Thanks...Jay

I love coming here to see my doctor the parking lot is always semi bare and the building offers many doctors to see I also like that its across from sharp hospital . Very clean building friendly staff.

Doctors and nurses are great! Office staff could use an attitude adjustment. One lady in particular was very rude!!

Their office staff are idiots.