I don’t understand the low reviews. I recently went for an eye exam and both the receptionist and doctor were very nice. Although there were very busy, the doctor was very nice and explains everything thoroughly. The receptionist also explains everything in full detail.

I’m a former America’s Best customer and never had an issue but my insurance changed and had to go somewhere else. I found this place and I called to get a little bit more info and the lady who answered me was super helpful and patient with my questions. I set an appointment and when I went in, I was taken in immediately. The doctor was super sweet and explained every single detail to me. Honestly I prefer this place over America’s Best.

I went to check to see if my glasses arrived no one call guest what there it was. Another thing very unprofessional service have to try my glasses outside the office because someone was inside plus try to engage a conversation with the staff very cold response.

Terrible service and unprofessional. We waited over 2 months for a pair of glasses.

Not recommend to bring your little kids. The man is Friendly but in the other the hand. The lady dosent have patience with the kids. She dosent have the friendly vibe. It has been more than a month and my daughter glasses arent ready yet.

I love the personal touch! These guys treated me as a person and made me feel comfortable during the eye exam, and while helping me pick my glasses. They didnt push me into buying more than I needed, which other shops do. I got my best pair of glasses ever! and they took my insurance!

Very unprofessional. I scheduled 3 Apts, called to confirm them. They had no record of my apts. How do you run a business like that. When people schedule an apt, that means they are working around their work schedule. I took a day off of work for nothing. I would never recommend a place like this!

I didnt have an appointment, walkin and I was helped out immediately. Glasses came in quick. Very Satisfied. Very professional amd welcoming.

The receptionist was nice, reated me with patience and he was very helpful. The eye doctor was also patient with me. Explain the process well. Loved this place and my glasses didnt take so long to arrive.

The eye doctor was impatient and rude. However, the gentleman that helped me put my contacts in was very helpful.

Jesus is awesome ! The lady on the other hand is very rude she’s not friendly at all! Was getting upset bc I couldn’t make up my mind about picking the “perfect frame” she has ZERO patience!

I went into this optical shop and it was not a pleasant experience. The very first thing this optician said to me was Do you have insurance? Not hello or Welcome. I said Yes, but I dont plan on using it as I have a flexible spending account. He said Well those type of cards dont always work.? I said, mine will. Its a credit card. I then said Well, how much do you charge for a eye exam? He said $50.00, but the optician isnt in. He was the optician. I was the only person in the store. Im a college degreed, professional that make a pretty good income, but this opticians only concern was how much money he can make from my insurance. Because of his bad people skills, he lost $600.00 in business.There is a reason that business owners like home always have empty stores. They are awfully bad business people who have no people skills, are greedy and judgmental of customers. I was prepared to spend $600.00 for glasses, contacts and an eye exam. This guy was the reason I walked out. Do not go into this place. You will have an awfully bad experience.Unless, you speak Spanish and have government insurance....,

When I walked into the office for the first time I was greated with a mean mugging receptionist. I literally felt like I had a staring contest with this girl. She didnt speak she didnt say hello, welcome, how can I help you? She literally just stared at me with an ugly look on her face until I said I had an appointment for my son. Why does this girl work there? Shes bad for business. I felt like I needed to be ready to fight her because of the way she was looking at me. No I am not a hot headed person but thats how bad her face was. Oh and God forbid your child needs to use the bathroom at the same time the doctor calls him because the Dr will try to call the next patient and youll have to wait if you dont speak up in time. I had to convince her that my son wasnt going take long in the bathroom and we had been waiting there for long enough as it was. She definitely was in a rush. I get it it was the end of the day but considering the amount of money she makes per patient I shouldnt have had to convince her to wait 2 more minutes for my son to use the bathroom. During the actual eye exam I had no further issues... First impressions are everything and after my first impression here I would not recommend this place if you enjoy respectable customer service. You wont get it here.

The eye examiner was very unprofessional. She seemed irritated that I couldnt read certain lines lol! She huffed and puffed and smacked her lips if it took me more than a second to read a line. She also seemed to be in a rush. When it was time to choose frames I felt pressured to pick frames that were not covered by insurance. I havent received my glasses yet so I cant comment on them , but my experience was very poor.

The last two years they done a great job on my eyes and my glass dont next six months to get my glasses ot takes them no more then 6 to 8 weeks

Eye doctor is rude. Male receptionist is very friendly. Eye doctor was even rude to him.

HORRIBLE service! What’s the point of making an appointment when they take you in whenever they want ! They don’t greet you or help you they take forever to sign you in! DONT COME HERE!! Unless you want to wait more than your appointment time

They are so unprofessional

Definitivamente no recomiendo este lugar.El doctor que atendio a mi hijo fue excelenteLa persona que esta al frente muy poco profesional1. tardo mas de un mes en entregarme lentes hijo y no fue hasta que yo llame.2. traspapelo y confudio la informacion, cuando solicite verificacion que los lentes fueran correctos se porto despota y burlon.Al salir del lugar comente que nunca recomendaria ni regresaria por el mas servicio y me dijo NI FALTA QUE HACE. ( no es forma de tratar a un cliente).

Very bad service I have been waiting for glasses for almost 2 months and always with an excuse that the materials are scarce due to the covid

I do not recommend that place at all, I have to give a star to comment, if it did not give zero! Terrible service the man there is a despot and he took money from my mothers glasses and did not want to fix them.

Bad experience the owner is not very friendly it would seem that when entering I would like you to tell him I want these glasses, it does not give you chance to be testing several glasses, I felt somewhat discriminated because the glasses that my daughter liked were the most economical, and for the words that he told me, it was like he said for that they binieron? And 2 months passed so that the glasses were ready, bad service.