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Visionary Eye Care Pros
181 W Madison St #125, Chicago, IL 60602, United States
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no
Review №1

Great experience!The optometrists and stuff are very professional, helpful and friendly. Ive visited other places and this is by far the most detailed eye exam I had

Da
Review №2

A great vision store. Excellent customer service from all the staff. Friendly doctor with a sense of humor. They were super helpful in helping me choose new frames. No wonder I am a repeat customer. Thanks for your help today!!!!

Sa
Review №3

I am always pleased before, during and post with Visionary. My prescription is perfect and so are the people who work there. They are always very helpful and patient. Visionary is also on top Covid-19 procedures. I visited both locations, one for eye exams and the other to pick up my frames and have a contact lenses and both were consistent with everything!

Pa
Review №4

I had heard good things about Dr Ciszek, and after having a mediocre experience with a NW optometrist, I decided to give him a try. I have a chronic dry eye condition. He offered hope and some treatments outside anything I have gotten in the past. He was kind, knowledgable and funny. It was a very pleasant experience. Also, the optician, Kay, was great!

Pa
Review №5

Dr Michael is the best! I am a very difficult contact lens fit with high astigmatism and bifocal needs in my lenses. He has worked with me, tweaked many lenses, and I am lucky enough to be 57 and able to wear contacts for my everyday needs. This really takes a doctor who specializes in hard fits and has patience. His staff is always pleasant and I appreciate all there efforts. I work in the industry and know how difficult it is to fine this kind of patient care. Thank you Dr Michael

Be
Review №6

Professionally friendly. Attention to timeliness. Well appointed environment. All staff provided customer service that exceeded excellence as a standard.

Ma
Review №7

I always enjoy my experience with all of the team here. We have a blast during each visit and my eyecare is always professional. Eye Love My Eye Care Team!

St
Review №8

Excellent experience. So professional, positive, and polite. Top notch organization I would highly recommend.

Ro
Review №9

I was treated with respect and professionalism. The staff was great

Be
Review №10

As always, my health comes first. I first came here 10 years ago to try contact lenses. I had a fear of touching my eyes. The doctor and staff helped me to overcome my fear. One huge thing I like about Visionary: the doctor is the one who listens and performs the test. I used to go to this other place where the opticians ask the questions, take the notes,and administrator the drops. I hated that because there was no real treatment for the patient. Here, its the opposite. The patients health comes first, the doctor patiently listens and administers advice. Notes are always referred to and updated according to patients health needs.

Er
Review №11

Really appreciate the customer service and overall welcoming environment and experience. Thank you.

Je
Review №12

I met with the best eye doctor ever, Dr. Jamie! She has an awesome personality. Exceptionally professional and very attentive. I felt she went above and beyond during my first visit. Highly recommend her.

So
Review №13

My experience was top notch from start to finish. I was sent links to fill out forms digitally prior to my appointment. There was a comment section where I listed questions I had, and they actually discussed it all with me when I got there - they brought it up. I was kind of shook cuz I feel like usually nobody actually cares about the stuff you write in those boxes. Everyones personalities were super fun, they followed COVID protocols, and I love that my prescription and other info is right there in my online portal. Definitely recommend!

Ti
Review №14

Today was a great new patient experience at Visionary Eye Care. From the attentiveness of the front staff to the detailed vision exam with Dr. Jamie Johnson, I appreciated the focus on my specific needs. Also, I like the modern look of the office, including the use of technology to enhance the examination process. Visionary Eye Care has earned my business and I will spread the word to send others their way.

No
Review №15

I love this place. The staff is always pleasant and professional. Dr Jamie is so accommodating and helpful. I schedule appointments during my lunch hour and she always gets me in and out. Great experience.

Me
Review №16

I always have a fantastic experience at VECP (Loop), which was not always my experience w past eye doctors. I have seen several different doctors at VECP since I first started going ~5 years ago, and each doctor is friendly, easy to talk to, explains all my options clearly, and tries to help me make choices that fit my budget/lifestyle/needs. They also have gotten me in to see a doctor in a rush situation more than once now, which is very helpful/appreciated. I quit the job I had near the Loop location, but I now travel to them so that I don’t need to change doctors. Highly recommend!

Mi
Review №17

They don’t stand by the quality of their product. Bought a pair of glasses after being led to the most expensive pairs, and after wearing them after two days, they were both loose and tight that I had to keep taking them off after two days. I wanted to return them, but they won’t accept them. I would have paid a restocking fee to not have to deal with them, but they never set the expectation they won’t take return nor did they provide a receipt. The receptionists would only adjust them. I highly recommend to not buy ANY pair of glasses here.

El
Review №18

Visionary provides excellent service. The entire team was extremely helpful and made sure that my appointment was efficient. They used the latest technology to do a thorough eye exam. Highly recommend!

Ma
Review №19

Doctor Jamie Johnson is wonderful. The staff is friendly and always helpful.

Ti
Review №20

Absolutely top notch. These guys are really professional and kind, I was new to contacts and they were very patient with me. Cant recommend more, they are the best!!!!

Ma
Review №21

These are true professionals right here! Dr Ciszek is beyond amazing: excellent clinical skills, impeccable judgment, extremely thorough, very very kind, and always professional. Front desk staff are wonderful as well!!! I’m sending all my friends there.

Do
Review №22

Dr. Ciszek is amazing!! He is a learned practitioner who explains issues and treatment clearly and compassionately. The office staff is professional and friendly. Excellent optometrist!

dr
Review №23

The staff was incredibly helpful and accommodating, and there was an easy flow of service delivery.

Ja
Review №24

Great group of individuals. I’m a new patient and new to the city. They were able to squeeze me for an appointment even though everyone’s schedule was packed!

Mi
Review №25

Avoid these clowns! Every time I have gone to this place something goes wrong. Glasses shipped to Andersonville, rescheduled appointments, and doctors observation room is essentially a dark closet behind a curtain. Furthermore, the front desk staff are rude and disrespectful to their customers. Buffoons. Absolute buffoons.I am happy with my glasses just not the service and hassle it took to get them.

Jo
Review №26

Outstanding service, outstanding care provider. Michael is my favorite medical professional.

Li
Review №27

Great staff! Excellent service.

Ha
Review №28

They are very nice!Really helpful people.

Fr
Review №29

Fantastic practice.

Information
4 Photos
29 Comments
4.8 Rating
  • Address:181 W Madison St #125, Chicago, IL 60602, United States
  • Site:http://www.visionaryec.com/
  • Phone:+1 312-201-8989
Categories
  • Eye care center
Working hours
  • Monday:9am–1pm
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9am–1pm
  • Sunday:9am–1pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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