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Deka Lash
1925 Gunbarrel Rd Suite 115, Chattanooga, TN 37421, United States
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As
Review №1

Such a nice experience! Deka Lash was incredibly clean, inviting & overall just an enjoyable experience. I was greeted as soon as I walked in, talked through the entire process, and was so pleased with the results of the brow tint/lamination. I got to work with Sidney, and her conversation skills are on point! She made me feel very comfortable & was extremely professional. I highly recommend Deka!

Le
Review №2

My experience with Sidney was great! This was my first time getting lash extensions, and she did an amazing job making them look natural. She was also very kind and easy to talk to which made me feel comfortable being there. I’ll be recommending her to everyone. Thanks, Sidney! 🙂

Ja
Review №3

I had an appointment that was scheduled on a Tues at 2pm. I have a 45 minute commute, one direction. I move other priorities around, just to go to this appointment. I get down there right at 2:00. The doors are locked!! So I go back to my car, which is facing the door, thinking maybe theyre at lunch for a few more minutes. I wait until 2:10, the doors are still locked. I go back to the car and wait another 10 minutes. Nobody ever came to the door. I go online, to get the phone number off of Google. It states on Google that THEY ARE NOT EVEN OPEN ON TUESDAY!!! Im furious, because I know for a fact my day isnt wrong. So I drive another 45 minutes home. Now Ive wasted almost 2 hours, and gas, for absolutely nothing. Then I get up the next morning to find a $50 no call no show charge taken out of my bank account. So naturally, Im furious. I call, and get hung up on when I demand my money be put back into my account because I WAS THERE!!! So by this time Im going to be cussing you like a sailor. All Im saying is, the staff located at the Chattanooga location are rude and inconsiderate theives. This was completely unnecessary. I cant get my time back, but my money needs to be returned to me. I have the time, I promise. This was in NO WAY my fault. It was the incompetence of the staff. And to add, Lashes all fell out within 6 days. For $160...thats completely sickening. What a joke!

Ma
Review №4

I had never gotten eyelash extensions before and Chelsea did the perfect Hybrid set for my bridal shower! I wanted upscale natural and she nailed it. It was a great experience.

Ca
Review №5

Sidney was very informative & clearly cares about the health and well being of her customers. I am going to get my first full set tomorrow and really looking forward to using DekaLash for the indefinite future!

Br
Review №6

Sidney is the best! She makes the experience super relaxing and she’s so fun to talk to :) My lashes have never looked better! She gave me a cat eye look and it’s so cuuute.

Ma
Review №7

Wow. First time EVER to get my lashes done and day 3, without any interference from me, I am missing half a lid. I call and have the unfortunate experience of speaking to Nicole, who informs me Im SOL, since I cannot come in tomorrow (On Saturday), as I am traveling out of town for work. I ask to speak to her manager - shes it; who is her manager? Shes it. Does she own it? Nope...shes just thr customer service supervisor. So...who is your boss and may I speak with them please? No...there is no one else. I said there is always someone else that I can speak with.This girl argued with me on the phone for a good 10 minutes. Having worked for the upper echelon of the corporate world of customer service corporations, I am utterly appalled that a company would be OK with this. And at this point....why on earth would I continue having this done there? Incredibly disappointed in my experience there.

Aj
Review №8

The entire studio is adorable and spotless, Sidney was so gentle working on my lashes I fell asleep. Really great environment and awesome rates. Cant wait to go back!

Sh
Review №9

Janecia is awesome. Super easy to talk to, I was 100% comfortable the entire time and she got my lashes on point. Perfect lady for this business! 10 stars from me!

Sh
Review №10

Lash lift and tint with Holly. Very pleasant experience and very relaxing. Holly had a very gentle touch and was very professional. I had never had a lash lift and was afraid the chemicals would be irritating to my eyes. I was pleasantly surprised that there wasn’t any of that. I will definitely do it again.

An
Review №11

First time I ever had lash extensions. It was faster than expected, the price was reasonable and I received great advice on what length/style to get. They have lasted three weeks and look amazing. Will definitely be back soon!

Gi
Review №12

I love it. Hope was great. Very professional. I have had some burning.when my eyes water. But that’s is all. Over all great experience ! Thanks

Da
Review №13

This shop is the cutest shop, the staff is so friendly and welcoming! Chelsey is a eyelash rockstar!!!!! Highly recommend this shop!!

Li
Review №14

Great set done quickly and they were so even and perfect. Very comfortable experience, highly recommend Sidney.

La
Review №15

Very polite and professional. Melissa was great to work with and she was very patient and kind to my 6 year old with all her questions!

Ca
Review №16

I recently scheduled an appointment with Jay and she did a wonderful job on my lash extensions! It was my first time using this salon and I was impressed from the moment I walked in. Everyone was friendly and the space is beautiful. I specifically appreciated that Jay educated me on what I needed to do to get my lashes fuller and healthy; where as, most people Ive used in the past just stuck them on and took my money. I look forward to consistently using Jay and Deka Lash moving forward!

Te
Review №17

Chelsey is awesome. She is very professional. She tinted my lashes as well. I definitely recommend Deka Lash!

Ka
Review №18

Chelsea was awesome and did a wonderful job! It was my first time getting lash extensions, so she gave me good insight on what I might like. Great experience overall!

Ta
Review №19

This is my second time here at Dekalash on Gunbarrel with Hope. I wasn’t sure which lashes I wanted but I do know I wanted them to look natural so I asked Hope what did she think and she recommended the wispy look and I loved my full set n my fill in I got Friday. The place is beautiful and the staff are sweet and Hope is freaking awesome

P
Review №20

Sidney was very professional and sweet she made my lash extensions look very natural

SW
Review №21

Nice and easy experience. I like the natural look of the lashes I got, might get them a bit more volume next time. But my technician was nice and patient. I think I dozed off 2 times lol. Its relaxing. It took about an hour. Glad I did it because Ive wanted to do this for years but always hesitated

G
Review №22

Melissa was absolutely amazing! She was kind, professional & did a wonderful job! I will definitely be returning!

Mi
Review №23

Mellissa is the best! I had some lashes that weren’t doing well and she fixed them and made them look fabulous! I love them and I am hooked!

Ke
Review №24

I completely love my eyelash set! She was very professional, knowledgable and it was so worth the time. The price is reasonable for the amount of the time they last and for how great they look. Would definitely recommend!

Ch
Review №25

Very professional and informative. Looking forward to going back soon.

Be
Review №26

Edit:I had a great experience when I got my initial set, but when I got a fill-in they fell off before 1week was up. Would not recommend in the least!

Br
Review №27

Made.my eyelashes look amazing!!! Very impressed wish they lasted longer though. Hate having to fill

Ge
Review №28

They are just as I imagined! Great price for great lashes.

Em
Review №29

It was the best first experience at DekaLash! Chelsey was the sweetest and most professional as well as an excellent conversationalist! Excited to see her again for future bookings ❤️

Re
Review №30

Customer service at the gunbarrel is horrible confirmed several times what the grace period was was told 15 mins got there 8 mins late as advised and was told because consent forms need to signed as if they took hours to do. I honestly think they just didn’t want to do the service .Update: Yes they did reach out and apologize and i greatly appreciated that but I ended up having another issue come up that they had to address too and I ended up having services done. Bad first impression but in the end it was ok a experience overall. Previous comment was before they reached out to me which is why i originally gave 1 star but after I can give 3 stars

Vi
Review №31

Janecia does a great job!

No
Review №32

Love this place💞

ma
Review №33

Holly did a awesome job on tinting my eyebrows!! Thank you Holly!!

Sh
Review №34

Melissa is amazing!!! She had to correct a not so great lash issue from my last lash artist. I’ve been doing lash extensions for a while, and this was the best result I have had! I love my lashes.

Sa
Review №35

This is my go-to studio for all my beauty needs. Whether it’s lash extensions, or just a simple lash lift and tint, they always make me feel so beautiful! And welcomed! I love dekalash-Hamilton place 😍

Ke
Review №36

Chelsea is the absolute best! Ive been with her since February and I have never left unhappy or had any issues at all with the lashes! If you want high quality lashes with professional application go to Deka and ask for Chelsea! The membership is affordable and includes everything you need to keep your lashes looking fresh and flawless!

Pr
Review №37

Had the most amazing time with Brooke. She went out of her way to make sure I understood everything and after care and what to expect.I won’t lie we had some giggles and totally felt like I was talking to someone I have known forever. Isn’t that what we want and need ?Full confidence in Brooke!!

Su
Review №38

To anyone who is looking for a relaxing, reliable place to get eyelash extensions, I recommend Deka Lash. I’ve never had a bad experience here and I love my lashes every time. Jay always does an amazing job and she’s so friendly! I get compliments everywhere I go.

Co
Review №39

I love this place! I have been here twice now and am already obsessed. My lashes look amazing. Chandra has done my lashes both times I have been there and she is incredible!! She always makes my lashes look great! All of the staff members are super friendly and the owner makes the experience very welcoming and comfortable! Definitely will be a returning customer. Thank you Deka Lash for making me feel beautiful!! Love my lashes!!!

Ta
Review №40

Today I got my first set of lash extensions with Hope and I absolutely love them! I really enjoyed this experience because I was very comfortable throughout the whole process, and Hope always made sure I was comfortable. I’m so glad I chose Deka Lash!

Ra
Review №41

I absolutely LOVED Chelsea! She was professional, so sweet and genuine and I will only ever go to her!!

Ch
Review №42

Love my lashes. Woke up this morning and they were still perfect!! Didnt even need to brush them. Loved my lash artist Mellisa also. She was very sweet and did an amazing job. 😍

Da
Review №43

Janecia did a amazing job on my lashes. Totally recommend her! It’s reasonably priced too which is awesome.

Br
Review №44

Traci did a wonderful job on my first set of classic lashes. This was my first ever experience with lash extensions, and I was not disappointed. Great for a first timer :)

Ma
Review №45

I give a 3 because the lady who did my lash lift was so nice! But my lash lift was $90 and I saw absolutely no difference afterwards. I even had a comparison picture and the only thing that was actually done, was the tint on my lashes. The lift was not there. She said my lashes were plenty long enough and plenty thick enough. And the stuff kept getting in my actual eye.

sa
Review №46

Absolutely love Deka Lash. The lash artists are so pleasant and always leave my eyes looking BEAUTIFUL - plus they are all super sweet and welcoming. The atmosphere is calming and so chic. I am always blown away with the results I get!

Ti
Review №47

Love my volume lashes, Will book again!

co
Review №48

Tiara always does a fabulous job of making my lashes beautiful ... long but natural looking. I would recommend her to anyone thinking about getting lash extensions. I get lots of compliments

Ha
Review №49

I like the services they offer but I feel that their scheduling policy is very awful. I am a member I pay 169 a month. For that much money I dont expect to pay the FULL PRICE WHEN I MISS AN APPOINTMENT. You already get my money monthly. I will be canceling my membership now and spend my money somewhere that will care about me.

La
Review №50

I finally booked and had my appointment yesterday. I love my lashes! When I woke up today I had lost a lot of lashes on one eye. I called as soon as they opened. They were able to fit me in ASAP and fixed my lashes. Because it was so short notice, I have a 5month old and couldn’t find a sitter.... while fixing my lashes the owner played with my fussy baby! Now I look amazing again! I’m so satisfied with my whole experience! && my baby is now fast asleep♥️ Thank you ladies so much! Y’all are amazing!

Br
Review №51

I absoulty loved Brooke an jamiecia they were wonderful. Beautiful atmosphere . amazing 1st class service. It was my first time i felt welcomed an at home an left feeling beautiful

Em
Review №52

I wouldn’t go to Deka if it were not for my lash artists Chelsey and Sierra. They are amazing and so much fun! Deka has always taken care of my needs but they are the most expensive in town, that’s my only complaint!

Ev
Review №53

I’ve been going for about 3 yrs now and my current lasher I have now is Melissa. I’ve been going to her since she started a few years ago and she has always been professional, friendly and tends to meet my needs on my lashes.

Tr
Review №54

Love my Brooke.... and still enjoying my lashes and the compliments on them

La
Review №55

I really love my lashes, the place was clean and Brooke was very professional. I give 3 stars only because i’ve had my lashes for a week and my left eye looks almost bare. I had hoped to at least get a full 2 weeks to feel as if i’d gotten my monies worth but that doesn’t seem as if it’s going to happen.

te
Review №56

Chelsey is the best. Ive been a client of hers for over a year

Sa
Review №57

My girlfriend had mixed feelings about this place. Sometimes the experience was great, other times she was treated rudely by the staff. The worst part about this place is they try to get you locked into deals with hefty cancellation fees that keep you coming back to spend more.Leaving a one star review for the mediocre customer service and the scammy feel that this place gives me.

Ka
Review №58

My lash tech was Tiara and she was awesome. Salon was clean, comfortable and relaxing. Every one was super nice!

JA
Review №59

Chelsey does an amazing job every time!

We
Review №60

Brooke Case did an amazing job on my lashes. The salon was also spotless and very very clean.

Zu
Review №61

Love this place! My lashes feel amazing and I’m incredibly happy with the results so far. :)

Jo
Review №62

Melissa is great!!! She does a great job on my lashes and she is soooo sweet!!! They are all super friendly!

To
Review №63

Very satisfied

Ti
Review №64

Love Deka Lash! Brooke is wonderful. Thanx again Brooke!

Ch
Review №65

Very happy with my service & my lash tech was very nice and professional. Prices are not bad and i was able to relax since I didn’t have to talk the whole time.

Sa
Review №66

This place is not worth your money !! I’m sorry but if you have to get your lashes filled more than once a month, then I don’t think it’s worth it!! Ps why ask your customer how they want their lashes to look and do totally opposite & if you want them fixed it’s more of a charge?! I absolutely do NOT recommend this place!!! You get what you pay for !! This is a waste ... save your money ladies !!!

Da
Review №67

AWESOME

Ji
Review №68

The lashes are what I expected and the location was clean and professional, however the upsell was very strong throughout the experience. Especially for a first-time lash experience, it was a little uncomfortable, and I felt like the team were not genuine in their advice, only looking to upsell and get a subscription.

As
Review №69

I wouldn’t recommend anyone going here. They are just after your money, they don’t care about the client, very rude and disrespectful staff.

Ke
Review №70

Nicki is my last artist and she is amazing!!! Very professional and relaxing atmosphere.

St
Review №71

Pedicure and manicure 💅...totally awesome 👍👍👍

Sa
Review №72

Friendly staff, clean and comfy environment, and my lashes look amazing.

Be
Review №73

Excellent customer service. Beautiful lashes!!

Ci
Review №74

Eyebrow tinting

Re
Review №75

Love my lashes!😍

As
Review №76

Very friendly and clean! Love my lashes!!

Li
Review №77

Lashes look good for 1 day

jo
Review №78

The mad Mike is a fine meal

Re
Review №79

Clean, the staff was friendly and knowledgeable.

Ja
Review №80

For all your pampering needs

Ma
Review №81

Love this place

Ni
Review №82

Great place

Ap
Review №83

So relaxing

Information
79 Photos
83 Comments
4.4 Rating
  • Address:1925 Gunbarrel Rd Suite 115, Chattanooga, TN 37421, United States
  • Site:https://www.dekalash.com/find-a-studio/tennessee/hamilton-place/?utm_source=GMB&utm_medium=Local&utm_campaign=Chattanooga
  • Phone:+1 423-443-3678
Categories
  • Beauty salon
Working hours
  • Monday:9am–5pm
  • Tuesday:11am–7pm
  • Wednesday:10am–6pm
  • Thursday:10am–6pm
  • Friday:12–5pm
  • Saturday:9am–5pm
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Toilets:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Debit cards:Yes
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