Thank you, Jasmine.. Very helpful and understanding and helped me resolve my issue.

My doctor is great here and the office staff has always been very pleasant and easy to talk with when I’ve been in for my visits. The office is clean and cozy. The only reason I rated at 3 stars is because the only time I’ve had to call into the office I had the misfortune of being “helped” by a woman who was impatient and made me very uncomfortable. After insisting that my doctor would not help me with the issue I had called about (my doctor did end up helping and completely resolved my issue) she continuously interrupted me to the point where I actually told her she was making me uncomfortable by doing so... she responded by telling me that it had been a particularly rough day in the office. In the end it didn’t matter that I told her she was making me uncomfortable.. or that she explained she was having a rough day because she continued to interrupt me and actually became a little rude.I would still recommend this office because every other person I’ve interacted with here has been very pleasant and professional.. Maybe just beware that you may need to be packing a little extra patience when you call in for help because the receptionist may be having a rough day.

Medical service itself is not bad and I met good doctors there but the clinic sends my lab work to out of network pathologist. Make sure if you have any kind of surgery or operation, you might end up getting a huge bill unexpectedly. Ask your doctor about not only anesthesiologist but also pathologist office. They might end up being out of network. Also, the pathologist they usually work with, named ReithPath Pathology clinic, they are notorious. They refuse to talk to your insurance company. Please ask your doctor if you agree with any kind of surgery and operation, where they send your lab work. Personally, I dont trust their capability, so, even they said they are going to send your lab work to in network providers, you still need to ask whom they send to avoid a surprising bill. Thanks.

I hate to give a poor review because the doctor here has treated us well. However, I have never encountered such an awful supporting staff. I have had to call the office quite a few times and always seem to get an impatient and condescending woman. I have also had the unpleasant luck of having to speak to the phone nurse Beverely, twice. She seems burdened by questions, is very condescending, and interrupted us multiple times on both occassions. On our second phone call, she abruptly ended the call without asking if I needed more help or even a goodbye to let me know she was hanging up. I am very taken aback by the interactions my spouse and I have both had with this office, especially with regard to their lack of sensitivity. If you dont want to be in the business of helping people, you should find another career. Its time to find a new doctor for us, no matter how good this one was. The thought of having to stick with this clinic makes me nauseous.

I felt comfortable with the staff who where friendly. It was easy to make an appointment and I was able to get one fairly quickly. Dr.Evans was easy to talk to and was relaxing to be with.

Come here today, June-13-2019, asking for letter to verify thats my wife is pregnant. Waiting for 1 hr then they came out, answer me thats theyre too busy, cant print out for ONLY 2 pieces of paper (my wife,her last name is NGO, is patient of Dr. Monterio), when asked how long does it take to print out, they said that they dont know. Its the worst place to do business, they need to replace the whole staff if they want to compete with the other places. Please think twice if you want to make appointment with this place.

ARC at the medical center is wonderful! The front desk folks are kind and efficient. They acknowledge you when you arrive even if busy on phone they make eye contact. Dr. Montiero (obgyn) and his nurse Mandy are 10 stars! Best doctor I have ever seen. Dr. Druhva is a wonderful ENT - very good at reaching root of issues. Dr. Pegany is an excellent internal med doc - very thorough and his nurse Mary is wondeful but he moved to the new location behind Costco and I have not been impressed with this office front desk.

Very satisfied with my primary doctor and staff.