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Hill Country Eye Center
11901 W Parmer Ln #400, Cedar Park, TX 78613, United States
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Ab
Review №1

Dr.Tina Phillips and her staff are very pleasant and courteous! Doctor is very thorough and answers all our concerns and questions in detail. She listens carefully and answers appropriately!I highly recommend Dr. Tina Phillips for Primary Care! She is excellent!

Sa
Review №2

My experience with this place of business has been excellent. They are thoroughly assessing my health needs. And giving me the opportunity to participate in my care prospectively.

Ha
Review №3

I was treated really well from beginning to end. The only thing missing was the person who could tell me about insurance coverage and cost was not available. He will call me next week so I look forward to that and then deciding what to do. My questions were answered and everyone was very pleasant in serving me.

Ra
Review №4

From the front desk, through my entire visit, was professional and courteous staff. Dr.Restivo is amazing. He was very thorough and spoke in terms I could understand. I will highly recommend this eye center!

Fr
Review №5

Excellent staff, with happy 😊faces and friendly smiles.Make you feel comfortable and relax. ☺️Doctors are speedy and professionals,They take you in on time, no delays.

Ma
Review №6

Great experience! Doctor Shepler and Kelly were both so nice. My appointment was right on time, also.

Di
Review №7

Dr Sheplar is amazing. Great surgeon and very compassionate and professional. Highly recommend him and Hill Country Eye Center. Thanks to everyone there.

Ly
Review №8

I always have a very good experience at Hill Country Eye Center. The staff is very courtious and professional. They call me in in just a few minutes and I am taken care of right away. The doctors deep me well informed about my eye and vision health. That you, Hill Country Eye Center!

Gl
Review №9

Dr. Restivo is the BEST! He has taken care of my eyes for years. Two Thumbs UP!

Do
Review №10

Excellent visit. Dr. Osterman was extremely personable and took his time to ensure every issue was covered.

Pa
Review №11

Ive gone here for over 15 years! The staff are always friendly, helpful and efficient. Dr. Restivo and Dr. Wollan have always been skilled and informative, communicating well and very caring.

Fo
Review №12

Ive been at Hill Country for a few years now and the are a professional and all the staff treats me with great care and concern for my eyes and my well being!They are the best!!Ford Hales

Sa
Review №13

Really appreciate the doctors and staff at Hill Country Eye Center. My husband has special needs and Dr. Restivo supersedes our expectations every time with explanations, calm engaging demeanor and eye contact. When or if we might have need of a surgical intervention, I fully trust Dr. Restivo to provide exceptional care. We highly recommend Hill Country, especially if you have other health diagnoses that impact your eye health. The whole team is excellent!

Mi
Review №14

Had good Experience in the office the people are nice and the doctor give me information that I needed and what I canning cannot do which is great the place is good

ma
Review №15

My overall experience was very positive. The office called me immediately to address my referral and make an appointment with Dr. Shepler, MD. Registering in the online portal saved me time upon check-in. I was greeted personally by Dr. Shepler with-in minutes of my check-in time. Dr. Shepler examined me and engaged me in the process to enhance my eyesight through a surgical procedure. He explained everything in detail. I then met with his surgical coordinator, Kelly Payne. I was very impressed by the time spent explaining all aspects of my procedure, hospital admittance and aftercare. I feel that I am in good hands and truly appreciate the professional and friendly atmosphere of the Hill Country Eye Center team.

Co
Review №16

Very impressed with the office staff and doctor. The staff were very friendly and the doctor was kind and took time to explain his findings.

Ma
Review №17

I always receive the utmost care at Dr Restivos office and will again. Makes me feel good to know my vision is safe. My thanks to everyone in his office.

Sh
Review №18

The crew Hill country Eye Center are absolutely amazing. I have only one regret…. I wish I would’ve gone to them years ago! Thank you!

Ro
Review №19

Both my wife and myself received quality explanations of what cataract surgery options were available. Office staff and doctors were friendly and courteous. The office systems are efficient. So far we are pleased with our experience. Awaiting our approval for type of surgery and then surgery itself. Feel very confident in the care we will be receiving.

Vi
Review №20

Everything went smoothly: sign in, waiting, and doctor’s visit. Dr. Shepler explained everything very well. Asked if I had any questions and I said no, that everything was clear. Then later in the evening at home, I did come up with a couple of questions. But forgot to write them down! Overall, my visit with Hill Country Eye Center was very good.

Ke
Review №21

What a pleasure. My 90 year old mother and I are both patients of Dr. Restivo and he and his office takes excellent care of us. This week for our appointments, we barely had time to sit down in the waiting room before they called us in to the examining rooms. They are both efficient and attentive and we hope to continue as their patients for years to come.

Sh
Review №22

Always pleasant, professional and everyone leaves me with full confidence all is well and will be well

Su
Review №23

Dr Restivo conducted two surgeries since my torn retina was repaired last year. His manner helped calm my fears, and he has so much experience with lasers that the procedures were done quickly! Am hopeful this was the last surgery, but would definitely recommend Hill Country Eye Center to my friends!

Sy
Review №24

All of the people that work here are polite, helpful and very nice. Dr. Restivio is great, he explains things clearly and is always finding ways to help you understand his diagnosis .

Co
Review №25

I had an excellent first visit to Hill Country Eye Center! The location is extremely comfortable and inviting. From the front desk team to the techs who did my testing, and finally to Dr. Restivo for my actual appointment, everything was top notch. You could tell everyone really enjoyed their positions there. I’ll be looking forward to my follow up in six months. Thank you so much for being such a caring group!

Ja
Review №26

My appointment was for 2:00 and I saw the doctor at 2:00. Perfect! Was rather surprised at the COVID protocol… guessing because it’s Travis County. All office staff were cordial and pleasant, very helpful.

Ro
Review №27

The support staff and doctors were very courteous and knowledgeable with all of our questions regarding my upcoming procedure. This certainly helped my wife and myself reduce our anxiety about this procedure. We feel all of our questions were answered completely. Thank you all.

Do
Review №28

The entire staff is very helpful, knowledgeable, and friendly. I have been going there for several years for eye exams due to having diabetes and recently went for a problem I’m having. The doctor knew exactly how to test the eye, diagnosed the problem and formed a treatment plan right away. Have recommended Hill Country Eye Center to my friends and patients!!

Bo
Review №29

I have used HILL COUNTRY EYE several years, I have had the absolute best results with what they performed on my eyes, their Customer Service is beyond awesome, courteous staff, right on schedule appointment times, I highly reccommend Hill Country Eye for all your needs in vision.

Jo
Review №30

I highly recommend Dr. Peter Wollen for anyone with eye pressure issues. I have seen him for years, and he has mine well controlled.He treats you like a person, not a patient.

Ja
Review №31

Excellent doctors. First class facility. Extremely professional. Wonderful experience!

Sh
Review №32

The staff is very friendly and Very efficient. Dr. Sheppler Is a wonderful doctor and kind person Who is interested in his patient’s best results.

Ji
Review №33

All of the staff is caring and try to meet your every need. Very professional and great service.

Ca
Review №34

This was the best visit ever - they dilated my eyes at the beginning of the preliminary testing & by the time all of that was completed, I was ushered into the room to see Dr. Restivo rather than back to the waiting room for an endless wait. Dr. Restivo came in almost immediately and was his usual welcoming, outgoing self. All in all I was out of there much earlier than any previous visit - & I appreciated all of the covid protocols - felt very safe even though I am fully vaccinated

Th
Review №35

The entire appointment was quick, as well as staff communicated clearly my options as well as scheduled around my needs.

Ma
Review №36

Staff very friendly and professional. Dr Shepler is very professional, personable and explained in detail my condition and treatment plan. I would highly recommend him

Ma
Review №37

Dr.Restivo’s office and staff are highly professional in the manner that n which their patients are treated. They put you at ease and explain what they are doing.

Ma
Review №38

First and foremost I was running late and called to see if it was ok, which it was. But then instead of the 15 mins it was more like 40 mins and they called to confirm that I was coming and still took the time to provide excellent care! I would recommend hill country eye center to everyone!Most doctors offices will tell you you need to reschedule if you are going to be 15 mins or more late.. never mind that you still have to wait almost an hour to see the doctor. Not here, they are very accommodating!

Me
Review №39

Super considerate and helpful. Used them for LASIK surgery and were very thorough in explaining the process and answering questions while making sure I felt comfortable. Definitely made the experience less scary.

Th
Review №40

I was very impressed with the timeliness of my appointment. The staff members and doctors are very professional and thorough. Questions and concerns are answered and addressed with care. Dr. Osterman never rushed through my questions. Hill Country Eye Center is an outstanding group of well-trained, informative and knowledgeable professionals.

Da
Review №41

Everything except the wait when I got there was fantastic! But I guess I understand why because Dr Osterman spent a lot of time with me making sure I completely understood everything and all my questions were answered.

De
Review №42

Very clean, organized, and professional office. I was properly distanced(covid) and seen by Dr Shepler promptly. He took his time, answered all my questions and I never felt rushed. His nurse Kelly is very personable and informative. Such a positive experience.

Ru
Review №43

The staff and doctors are excellent and answer all your questions andtheir care is wonderful; I highly recommend this clinic!

Ge
Review №44

Dr. Shepler and the staff were very professional and thorough, from the COVID-19 check-in protocol to the informative surgery process presentation. I feel very confident going into the surgery.

Ei
Review №45

It was my very first visit. Everyone was happy, polite and professional. Dr. O is a hoot and a half. I love his demeanor. He has a high level of energy and its clear he loves his job. The only reason Im awarding 4 stars and not 5 is because none of the technicians whom I met with before I met with Dr. O, introduced themselves. A little banter along the way to tell me what this test or that test looks for would also go a long way. Still everyone was very nice. Looking forward to my follow up in 2 months.

Di
Review №46

Competent and quick service every time.

Ne
Review №47

Went in for consult on cataract surgery...Everyone was so polite and caring.The techs were very nice and professional.Saw Dr Soong. Gave me alot of iformation and answered all my questions. Very happy with my treatment would recomment to family and friends.

Ni
Review №48

Dr. Restivo is the best. Very calm and just a good guy. The staff is incredible. So many working in the corridors and just doing their job. Love this opthamology office. Very professional.

Ch
Review №49

My visit was outstanding. The staff is very friendly and courteous. Dr. Soong has such a great and positive attitude. He was able to address any and all questions I had. Overall great and professional environment.

Ma
Review №50

I have been a patient for a long time now and Dr Shepler and staff have always been very attentive to needs and he listens to you. Now I brought my mom to see him and my mom likes him a lot too. He explains everything! I have referred so many people as well and they have done the blepharoplasty with him. Awesome job as always!! It didn’t matter whether it’s blepharoplasty or some other eye surgery, he does a great job!

Rh
Review №51

Appointed to see Dr Shepler regarding removal of my eye. My eye has had many prior surgeries for glaucoma, and cornea has been grafted twice. It had just gone through a viral infection and lost the cornea again. He talked with me and gave me some hope for keeping the eye for now and a referral for a cosmetic contact that will make the eye appear normal. It was such a relief to know there was an alternative at this time . He left me with a comfortable feeling knowing the parameters at which time it would be time to remove the eye - and also that he was available anytime I need further consult. A very nice Dr. with an honest recommendation.

Re
Review №52

Dr. Shepler and his office staff are professional and everything runs smoothly. I have had two different eye procedures by Dr. Shepler and could not be more pleased with the results.

To
Review №53

Very nice, polite and helpful staff and specialist. Dr. Song is very pleasant and detail oriented and helped me understand my situation. Thank you very much to the entire team!

Bi
Review №54

I have been coming here for 4 years and have always had a positive experience. I don’t feel like I’m being rushed. The staff and Doctors are friendly and very professional.

Ma
Review №55

Staff was very friendly and courteous. Doctor took the time to explain everything to me. He answered all my questions.

Cl
Review №56

Excellent staff and patient care. Dr. O is awesome! Nursing staff and front desk are very kind and helpful!

Di
Review №57

Timely, efficient visit, technicians friendly , proficientDr was cordial and knowledgeable , recommend highly

Ge
Review №58

It was straight forward. When you get to the parking lot call the office. They will come out and ask the cv-19 check list and take your temperature 🌡. Once completed your allowed inside. There where 2 assistants when i arrived one of the was not very friendly. I wont say who.Its a lot easier if you fill out the paperwork on line also.After that its a short wait to see the doctor. The Doc was one of the better doctors Ive visited straight forward with a plan of action.I do recommend this facility!

Ha
Review №59

Professional and efficient would be the way to describe all of those I encountered.

Pa
Review №60

Everyone at Hill Country Eye Center is always kind, friendly, and professional. Dr. Wollan is simply amazing

Ge
Review №61

The staff are very professional, friendly and caring. My concerns have always been addressed to my utmost satisfaction. Hill Country Eye Center is at the top of my list for care.

Je
Review №62

From the moment you walk in to the minute you leave everyone was so kind and caring. Dr Restivo was very informative and caring also. Thanks to you all.

Ji
Review №63

The professionals at HCEC are great. Dr. Restivo, the assistants, and the office staff are all top notch. Ive been using their services for many years and have never been disappointed. I recommend them to anyone.

Sh
Review №64

They were very welcoming . Dr. Shepler was very kind and explained in detail what I needed to do.

su
Review №65

Very nice, clean and professional office. Staff very helpful.. DR.SOONG is very caring and knowledgeable. Explained my problem to me and gave explicit information as to what treatment is necessary. Also started immediately with antibiotics and instruction on techniques to hopefully slow the progression of the disease. Im very grateful to have found Dr. Soong when I did....before it got any worse. Thank you, Dr Soong!!

Ja
Review №66

Comprehensive annual exam - covered all I expected and gave me a heads up on what was to come, what to watch for and preventative steps to ameliorate. Thanks Dr. Osterman!

Do
Review №67

Staff was courteous and the Doctor was informative and covered all scenarios.

De
Review №68

Dr. Shepler and his staff are awesome, they answered all my questions and concerns before and after surgery promptly and respectfully. I am so pleased with the results and very grateful to Dr. Shepler!

Ci
Review №69

With a history of eye issues in my family, happy to have Dr. Restivo looking after mine! Great staff all around, with all the latest gizmos and dedication to good record-keeping.

Ja
Review №70

I have been seeing Dr. Shepler for a good while now, and I think he is very thorough as a doctor. Hes done some eye surgery for me as well, and that turned out pretty good. I was there recently for an appointment, and was kept waiting for nearly an hour over my appointment time in the waiting room. I understand things get busy, but there should be a staff person coming to you and notifying you (and apologizing) when theyre overbooked. Ive had this happen with other Dr.s offices as well, and it makes you wonder, if IM LATE for my appointment time, they want to ding me for a missed appointment and charge me for that... but they think nothing of wasting YOUR time sitting there, with no communication whatsoever. Had I not gone up to the counter and let them know they never called me back, they might have left me sitting for another hour. On the other hand, their patient coordinator, Judy, is REALLY excellent and always takes good care of me.. like her a lot! So, if they could just get the staff organized and more professional, this would be a top-notch experience.

Fr
Review №71

I have used Hill Country Eye center for a number of years, and until now I have been very pleased. Sadly they are now charging $45 for my prescription for glasses. I feel that I paid for my office visit and I should have access to ALL of my records. This may drive me to another service provider.

Ga
Review №72

Dr Shepler removed a small papilloma from my upper eyelid. The procedure was painless and is healing well. Very professional and efficient practice with highly trained doctors and staff. Thank You

Ri
Review №73

Have been very satisfied with this facility, staff and physicians.

Li
Review №74

Dr. Soong and his staff were very thorough during my eye exam. The front desk staff were very friendly and professional that was very much appreciated. I definitely recommend them. You wont be disappointed.

Jo
Review №75

The office is clean and well maintained, the staff is friendly and kind. Ive been going here for 4 years now and I dont think Ive ever had to wait to see Dr Shepler. I am always in his office by my appointed time.

Da
Review №76

Always friendly and highly professional staff and doctors. Been going there for several years. Doctors are highly skilled and listen to their patients. Going to continue to go there on any eyecare needs

Be
Review №77

Fantastic service and treatment was 100% successful

De
Review №78

Great staff, efficient and effective management process both in checking in and checking out. Clean facilities. Comfortable environments. I enjoy and appreciate Dr Restivo. He helps understand the issues and the possible solutions. Very open and conversational throughout our appointment.

An
Review №79

From the moment I entered the building everything & everyone was professional, efficient, pleasant & respectful. Staff & Physician presented a team working in synchronized, compassionate order. I highly recommend this office of caring medical personnel.

Do
Review №80

Very professional, the wait was quick. The Doctor was great and explained the problem and what was to be done to correct the problem.

Ri
Review №81

Always a good experience and very professional people.

Ti
Review №82

Took my Mother and Mother in Law bot to see Dr Restivo and he is amazing! He is kind, patient and a great Dr!

Ke
Review №83

Good people nice experience, Dr. Osterman shares info in a comprehensive manner, has my trust in his diagnosis and is genuinely friendly and cares about his patients needs.

Mi
Review №84

I was introduced to Dr. Todd Shepler for my first consultation. I had been having trouble with the shape of one of my eyes that showed to be wide open in pictures in a bad way. He did his diagnostic testing quickly and thoroughly and knew exactly what the problem was. I will be have corrective eyelid surgery in the near future. That is a top notch place if you need any eye reconstructive surgery. So glad my eye doctor sent me over. I have complete trust in Dr. Todd Shepler. You should read his bio online.

Ot
Review №85

Very professional, knowledgeable, and clearly explains situation. Hes appreciated! I certainly would recommend him to family and friends.

di
Review №86

Dr. Restive is awesome! Very thorough and detailed exam and great explanation of all procedures. Staff are very helpful and professional.

Je
Review №87

Everything went well . The staff was very good to me

Ma
Review №88

I absolutely loved going to Hill Country Eye Center. I had been iffy about going to any eye care center in order to get the chalazion on my eye removed, but ever since the first time I went I received good service and care. The staff and doctors there are the best! Would definitely recommend.

Wi
Review №89

Glad I went to Hill County Eye. Doctor’s & all the staff very professional, courteous & efficient Surgery by Doctor Restivo & treatment Dr. Osterman 1st class. Thanks for a Christmas Present my Vision Back

wa
Review №90

The staff and doctors are competent and caring. They are on time and dealing with Covid 19 issues safely. Cant ask for more than that!

Al
Review №91

Fast, effective, educational, and the staff were very patient in addressing my concerns.

Sh
Review №92

The staff and doctors are very professional, proficient, efficient, friendly and ALWAYS has a smile on their face. I know when its busy it may take awhile to be seen BUT still a great a experience. The back was well run. Not one tech was without a patient or doing nothing. They were always occupied. The front desk staff made the flow run smooth in getting patients out with no waiting in line. Great customer service which you dont see/get at other places.

Ki
Review №93

Dr Restivo and his staff are amazing! Super professional and they take great care of you.I trust Dr Restivo completely with my eyes.Highly recommend the Hill Country Eye Center.

Ch
Review №94

Very comfortable and efficient environs and professional people all the way around.

Ba
Review №95

Fast, efficient staff. Dr Restivo is GREAT!

Do
Review №96

Professional, friendly , Covid safe. Dr Sheppler is an excellent surgeon and kind man. I recommend this group highly.

Tr
Review №97

They took such good care of me wonderful place and Dr Soong was just wonderful

Ja
Review №98

Exemplary customer service and prompt attention. Doctor explained procedures thoroughly. Office staff courteous and professional. Great experience!

Pa
Review №99

Dr Restivo and his team always make you feel like they really care. They listen to what you have to say and they are so friendly. Overall they make your visit a pleasant experience.

Mi
Review №100

Staff was friendly and well trained. Service was great and professional with each of the staff working as a team. The Doctor was professional, nice, and explained what needed to be done in detail.

Information
15 Photos
100 Comments
4.9 Rating
  • Address:11901 W Parmer Ln #400, Cedar Park, TX 78613, United States
  • Site:https://hillcountryeye.com/
  • Phone:+1 512-528-1144
Categories
  • Ophthalmologist
  • Doctor
  • Eye care center
  • Lasik surgeon
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
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