Great bank, great rates, friendly staff. Lost one star because their systems seem to go down often and you cant get cash without using the ATM. Not the biggest deal, or even their fault, but maybe look at upgrading to be able to provide service consistently

Thank you to the Wilcox location in Castle Rock. You took the time to bring some delicious cookies for the Volunteers at the Help & Hope Center Food Bank. We appreciate your generosity and look forward to partnering with you in the near future on some Volunteer projects.

Stopped in because I forgot to get a cashiers check at the other location I visited. Saw this one was opened until 6 so it was perfect. When I arrived, there wasnt a line and I was meet with three associates ready to assist. I dont think give ever walked into a place and had so many people standing at attention ready to serve me. HahaI have to my ID, got my check, was asked if I needed anything else. Fast and friendly. Thats what I like. Thank you Ent.

Such a great experience opening up an account! Aaron McQuown was incredibly helpful and friendly all while making it comfortable! I appreciate all the help and support with the savings bond! Yall are amazing! I didnt even have to wait for my debit card, it was made on the spot!

We were looking for a local Credit Union as we moved from out of state. My husband mentioned ENT. Upon arriving to ENTs Castle Rock branch, Aaron have me the warmest welcome and proceeded to direct me to Cory who was very knowledgeable and helpful in getting me set up with what we needed and made awesome reccommendations to maximize our banking needs. I highly recommend this credit Union!

Friendly, helpful and caring people. A nice ENT branch to deal with.

When the reigning customer service bank in Castle Rock was bought out, Ent stepped in as their heir.Gennifer and her team know who you are and solve tough problems. If you allowed 6 stars, they would get them.Bill Castle Rock

Emily W. was awesome to me!! Excellent customer service!!!

GREAT SERVICE