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Ent Credit Union Promenade Service Center
5944 Promenade Pkwy, Castle Rock, CO 80108, United States
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Comments
Al
Review №1

Excellent customer service! Ive been banking with Ent for about 2 years. Recently had an issue with fees being inexplicably charged to my business account. I went into the lobby on Saturday. Unfortunately, their business banking rep was unavailable. However, the tellers I worked with, Carol and Xavier, coordinated with the business banking department and had my issue resolved first thing Monday morning.Thank you for such a fast response!

Mi
Review №2

Very friendly service and the $200 bonus for opening a new checking account by June 30 was enough to entice me to give ENT a try!

Ka
Review №3

I had gone into the branch and opened an account which was great BUT in the process they offered me 14 month w/ 0% APR and when I had applied to it through, Matt Stack a Member Service Representative, he gave me the impression I was approved and he showed me that I was all good on his computer!...and then stated, wait about 2-3 weeks and your card will be in and you enter your credit cards in and that when they will transfer overwell its about 5 weeks now I havent heard from him nor Ent on this matter and I called in to learn it was actually denied for what ever reason.All Im sayin, it that it very disappointing that Ive been working on my credit for so long and was encouraged to take this deal and now it feels as if it was ripped from under me! and that my easy account sign up was miss leading and now I would not refer my friends to this bank.

Ch
Review №4

Fantastic service! I moved all my accounts because of the amazing service!

Ty
Review №5

Amazing customer service. ENT takes great care of their customers!

Am
Review №6

Love this bank! Google showed wrongs hours. beware that it’s open 9-5

Si
Review №7

They wont let you open a checkings if your credit isnt perfect so dont waste your time like I did. They false advertised and I drove two hours to open an account.

B
Review №8

Excellent customer service. Expanding and successful local credit union branch.

Da
Review №9

If you plan to come and use the atm to avoid service fees, it wont dispense the money you want. Worthless trip for new credit Union in the area. Wont be back

JE
Review №10

Best credit union in Castle Rock Colorado

Information
5 Photos
10 Comments
3.9 Rating
  • Address:5944 Promenade Pkwy, Castle Rock, CO 80108, United States
  • Site:https://www.ent.com/our-locations/denver-region/promenade-service-center/
  • Phone:+1 800-525-9623
Categories
  • Credit union
  • ATM
  • Business to business service
Working hours
  • Monday:Closed
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–2pm
  • Friday:Closed
  • Saturday:9am–5pm
  • Sunday:9am–5pm
Service options
  • Drive-through:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Offerings
  • Cash advance:Yes
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