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ProScan Imaging Carmel
1185 W Carmel Dr, Carmel, IN 46032, United States
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Ka
Review №1

Very personable office personnel and scan technician, Drake. I am very claustrophobic and Drake helped me feel at ease with headphones and eye covering…even though I had taken a Valium. He stopped each scan after a few minutes to tell me I was doing great and let me know how short the next scan would be….he was great! I would highly recommend them to anyone.

Mi
Review №2

They made my first MRI very easy and comforting. I am catrophodbic so they allowed me to take off my mask, gave me ear plugs, played meditation music and gave me Lavender scented eye cover to help me relax. Please allow theM to take care of your AND Children’s MRI NEEDS

Ly
Review №3

This was my first MRI and I was a little nervous. I got a cervical MRI, so I went in head first. Drake was incredibly kind and made sure I was comfortable the whole time! I was offered a blanket (help me get cozy), got to choose music (I went with spa music), and a lavender scented eye pillow (highly recommend)! The pillow was super helpful because it helped me keep my eye closed throughout the process which helped me stayed relaxed and still!

Sa
Review №4

They were amazing! They got the prior authorization I needed for my insurance and even got me in sooner than expected. They played music while I had the MRI and made it a very relaxing experience!

Ta
Review №5

I have been here several times. The receptionist is always nice. The radiologist is very clear and sympathetic with your pain.

Ke
Review №6

Everyone was very professional and friendly and made me feel comfortable. Drake was awesome. I would recommend proscan to anyone needing their service.

Ba
Review №7

Jordin, Haley and Drake were incredible, nice, professional and very efficient. Was in and out in 45 minutes. Great service, highly recommend.

Da
Review №8

All staff were nice and professional. The MRI was quick and easy!

do
Review №9

Jordy and drake very accommodatingThis is probably my 10th or 11th neck scanI am claustrophobic everyone of them freaked me out until I got here and drake did this oneHe makes you feel very comfortable relaxedIt was over before I knew it 30 minutesDrake made it feel like five

Al
Review №10

Receptionists and radiology tech were very nice and polite. My appointment lasted about 30 minutes for a MRI of my foot. I would recommend family and friends here if they ever need to get an MRI scan done.

Ch
Review №11

The staff are always so nice and professional! The facility is very clean. Everything runs so smoothly. I would highly recommend this location to anyone!

La
Review №12

They were very prompt and professional. The technician did a good job of helping calm me because of claustrophobia. Check in was quick and easy. Overall a very good experience.

Ge
Review №13

The receptionist and tech was very professional, polite, and courteous. Would highly recommend if someone needed imaging done, 🙂. Thank you for your kindness and God Bless!!!

Ca
Review №14

Best place Ive ever had an MRI. Not only were they friendly but they were knowledgeable in how to deal with someone who has an implant.THANK YOU!

Pa
Review №15

Process from scheduling to completion of MRI was absolutely great. Highly recommend Proscan for imaging needs. Much easier and more cost effective than hospital for my insurance.

Ki
Review №16

The staff are extremely friendly and helpful. The entire appointment took about 45min. That was the fastest MRI I have ever had.

An
Review №17

I had my first MRI at ProScan Imaging Carmel today for sciatic pain I’ve been experiencing in my lower back and legs. The process was extremely easy and the MRI only took about 25 minutes. They walked me through everything and made it as comfortable as possible. I would recommend coming here for an MRI.

Mo
Review №18

Fantastic service. Got a double-shoulder MRI. Friendly staff. Got to listen to music. Didnt have to change out of my clothes. Room was comfortable and warm. Would recommend.

cr
Review №19

They were absolutely wonderful.. extremely friendly and professional... very considerate to keeping you comfortable and making sure you had access to them at all times incase youre afraid of small spaces.. I would recommend this center to anyone!!!

Di
Review №20

I am severely claustrophobic and Drake was absolutely amazing. My MRI scan was for 1 1/2 hours (I did have some medication help) but he made it fly by with ease and was positive and understanding. I highly recommend him!

Ci
Review №21

Amanda, Jordyne, and Lauren were wonderful and a great representation of the quality of this facility! The friendly and professional atmosphere and kindness displayed by all was very comforting during a stressful test. The blanket and soft music helped, too! Thank you ProScan Carmel!

De
Review №22

Nice people and staff

Al
Review №23

Lauren and Drake were both incredibly patient and cordial while maintaining a high level of professionalism. Im comforted with the knowledge that should I or my family ever need radiological services that we will be well tended to by them.

Je
Review №24

Technician was really nice, provided blanket and offered music for an MRI. Did great with the IV for contrast. Was able to provide me a disc quickly to take to follow up appointment.

Am
Review №25

Everyone was super friendly and very upfront about everything going on. My appointment took less time than expected and the tech was amazing. The two ladies at the front desk were wonderful as well

Wa
Review №26

Staff was extremely helpful, knowledgeable and accommodating. One of the easiest and best procedures Ive had. Highly recommend getting your referral for this facility.

Sc
Review №27

It was pleasant! Lauren checked me in and helped me through the paperwork. The MRI was easy and comfortable. I’d absolutely come back if there’s a need too!

Re
Review №28

I have a spinal stimulator and most places will not take me....these guys not only accommodated me, but made me feel welcomed! They are AMAZING and so kind! 100% will never go ANYWHERE else!!!!

Li
Review №29

My experience with ProScan Imaging at the Carmel Office, was a good one. Everyone was very professional and efficient. I felt that I was in good hands with people who cared. My only negative comment was that I had to wait for my MRI, but I understand that you give each patient all the attention that is needed, even if I had to wait a little bit.

Jo
Review №30

ProScan’s MRI tech Drake was awesome today! He walked me through the whole scan step by step. Great experience and would highly recommend!

Ab
Review №31

Incredible team! Lauren and Jordan up front were very helpful. Drake was awesome at answering my questions before the MRI. Thank you!

Ci
Review №32

Quick & easy

Ad
Review №33

Proscan is the only place I go for MRIs and sadly Ive had many. Drake is very kind and always plays heavy metal music for me!!!

Ke
Review №34

Very clean. Lauren welcomed me and was very professional. Drake the technician was very thorough and calming. Highly recommend for an MRI.

Ju
Review №35

Employees were great!! Everything was done in a timely manner and professionally.

Tr
Review №36

Everyone was very nice , answered all my questions and made me feel that I was in good hands . The MRI was scary for me , but the tech helped keep me calm , with some relaxing music ,and a cloth over my eyes .

da
Review №37

Extremely professional staff. Lauren and Drake were kind and helpful. Made you feel welcome.

Ja
Review №38

Loren was the receptionist and Drake was the technician. I feel both of these people really know their job and were extremely friendly and helpful. I wouldnt hesitate to recommend this facility to anyone.

Ca
Review №39

Very professional and great staff!! Great value prices on medical imaging!! Definitely recommend!!

Da
Review №40

I had a great experience! Very friendly and informative. I felt very comfortable.

Ma
Review №41

Proscan is super friendly radiological facility and have great front office personnel and Drake is very courteous and keeps you updated on how the MRI scanning is going. Jordie and Lauren are super kind.

Am
Review №42

Clean and the people were nice. As for the MRI itself, the fan didn’t seem to be working so it got stuffy in there. It won’t let me give 1/2 stars, I would have given 4-1/2.

Ca
Review №43

Easy and convenient MRI. Offered music of my choice and provided updates during the scan so I knew how much time was left.

Ra
Review №44

Clean place with very caring staff.They walk you through everything and make sure you feel comfortable.

Br
Review №45

Drake the tech was nice. Played music comfortable experience. Efficient and gave me a disc for follow up.

Ry
Review №46

Great staff. I can get convenient appointment times and have gotten in and out quickly each time I’ve used ProScan. It also helps my anxiety that it’s not in a hospital setting. I will continue to schedule needed imaging at this location anytime I may need it.

Br
Review №47

Lauren has the precise disposition that is welcoming & comforting & clear. Drake is clear and thorough. Safety was clear. They make this office a positive experience for an unpleasant procedure.

Br
Review №48

They were very fast and friendly. The technician Drake went above and beyond and was able to play 98.9 The Bear while my knee was being scanned! It made my half an hour much more enjoyable. Thanks!!!

Et
Review №49

Very anxious about the needling part of the MRI arthrogram. Doctors were very good with it and talked me through everything. Very nice people and good experience.

De
Review №50

Received great service with kind attentiveness during my appointment at ProScan Imaging Carmel this week. Lauren and Amanda were wonderful. The office was clean and COVID-19 precautions were carefully followed.

Ju
Review №51

Loren and Drake were awesome! I was pretty anxious, they both help make me feel relaxed about the procedure

Am
Review №52

Had a great MRI experience. It was very quick and the staff was very friendly. Great experience - would highly recommend this location!

Ka
Review №53

They were very nice and patient. Not a long wait to get in there. Calmest MRI Ive had ever.

Sa
Review №54

On time! Very professional! Receptionist very polite & friendly!. The tech was very nice & helpful! Would definitely recommend!

Ed
Review №55

Review left by Sharron Peterson BoydThe entire staff made me feel comfortable and welcome from the moment I walked in until the moment I left. During the MRI they even asked if I wanted to listen to music and played exactly what I wanted to hear.

Ka
Review №56

Staff was attentive and kind. The whole process was pleasant, from check in to check out. The were very open to answering questions and made sure I knew what was happening and what to expect. Definitely recommend!

Be
Review №57

I was a collegiate athlete who was injured frequently so I’ve been to a lot of imaging places throughout my years - ProScan’s staff made my most recent MRI one of the most pleasant experiences I’ve had! They’re friendly and knowledgeable and their facility is very clean👍🏼

Re
Review №58

Just finished my lower back MRI. Yes, they are noisey! But the office staff are great & theyll treat you like youre entering a spa.😉Katie was very friendly, nice & even helps you if you forget a couple pages on the back. Very professional.Drake was a great technician. He doesnt lie to you. IT IS NOISEY & cramped, but he guides you in & out & tries to make it as comfortable as he can.A very nice, small imaging facility with excellent professional staff.

Am
Review №59

The team went out of their way to make me comfortable. They were friendly and helpful.

Je
Review №60

Fast and very friendly service, in addition they were all practicing social distancing behaviors from the time you are greeted.

Je
Review №61

I had an MRI here and the people are fantastic. They make sure you have everything ready before you come and are very helpful and compassionate about doing the scans when you are in pain. Highly recommend when possible.

Ke
Review №62

Very nice employees that work here. Never got an MRI before but they made it simple and pretty painless. Great place that cares about your comfort ability.

Tr
Review №63

The staff is really friendly and helpful. They explained everything that was going on and checked in often during the MRI

Mi
Review №64

Great work! Very efficient and professional

Li
Review №65

Great experience with the techs and staff. Very kind and I never had to wait more than a minute for my scans to start.

Sa
Review №66

I had a great experience here and the staff was very welcoming. Technician gave me a blanket and offered music during the MRI. The technician kept me updated throughout the whole time.

Li
Review №67

Everyone was very friendly and helpful! A wonderful place to get an mri done!

JS
Review №68

Super friendly, great staff and techs. Virtually no waiting time and everything went smoothly.

Mi
Review №69

The staff was very friendly and helpful! They set my mind at ease before I went in to get the MRI and they explained everything clearly.

An
Review №70

Drake and Jordan were great I couldnt do my appt due to a surgery scheduled the same day they both were great about not making me feel bad and were great about getting my next appt. scheduled. I look forward to coming back.

Ti
Review №71

Great team front desk & tech! Everyon was clear about what I needed to do to help make test go smoothly. Expressed I was cold person was given a blanket to stay comfortable during test. I was super Thankful!

Wh
Review №72

Wonderful experience with my 5 year olds MRI! Highly recommend ProScan Imaging in Carmel!!

Ju
Review №73

The scheduling of appointment was easy and worked with my schedule. The technician, Drake was very respectful and kept me informed during my imaging of my entire spine. Thank you.

Kl
Review №74

Was a great experience, staff very friendly. Told me everything they did as it was being done. Made the experience (MRI) very comforting.

Co
Review №75

Great clean facility! Extremely friendly staff. The MRI went smooth and they checked on me frequently. Overall a great experience and highly recommended!

L
Review №76

Great experience, I was able to schedule and reschedule easily, location small and convenient. Didn’t have to wait, technician was super nice and patient when I was a little hesitant at the start, helped me relax and didn’t make me feel badly about it. Would definitely return if needed in the future.

Ch
Review №77

It was my first time getting a MRI and they were very nice and let me listen to some really awesome music! Thanks guys!

Sh
Review №78

Great experience from the moment I walked in the door! All staff was friendly and thoroughly explained everything they needed! MRI went smoothly and they checked on me periodically to make sure I was doing okay.

Su
Review №79

Wrist MRI was painless and easy. Staff is very friendly.

Zo
Review №80

I had a very relaxing time with my mri and they saw me promptly. Great place!

Ki
Review №81

Great experience at ProScan Imaging Carmel - very clean facility, nice and knowledgeable staff, and very timely.

Ma
Review №82

Staff was so nice and very efficient! They informed me on exactly what I was going to do and made me feel very comfortable. Procedures scare me but this one was a breeze! Thank you!

Ka
Review №83

This place is super nice. The needle stick barely hurt. The overall experience of my MRI was fantastic!

St
Review №84

I am very claustrophobic and they were very considerate of that and went out of there way to make me feel comfortable. The staff was wonderful.

Ca
Review №85

The staff was very helpful. They made sure that I was comfortable. It made the experience enjoyable as much as it can be getting an mri done.

Ne
Review №86

Had a MRI there this AM. All the people there helped in the planning because of my pain . The procedure went perfectly and I good not have asked for more kindness from Lauren and Drake . As a medical nurse retired I highly recommend ProScan. Carolyn the patient.

Ka
Review №87

Great experience from check in to having the MRI completed. My first MRI and Drake did a great job explaining everything.

Ro
Review №88

Thank you Jenae, Jordy, and Drake. I appreciate the warm welcome and prompt service. A very curteous staff. I hope I do not have many more MRIs to come. But if I do, it would be awesome if it was Proscan Imaging.

Au
Review №89

They are very nice and quick. Best place Ive ever been to. If you have this place for an option definitely pick proscan image in Carmel.

Cl
Review №90

Great communication leading up to the appointment. There was some confusion surrounding appointment time but the person at the front desk was kind and efficient with the rest of the process.

De
Review №91

Small well run facility. Front desk employees and technician friendly and knowledgeable. Not a long wait. Easy to get appointment.

Sh
Review №92

Had a great experience, they make it fast, convenient and easy to get an MRI. The whole team was very friendly and personable!

Ca
Review №93

Easy peasy. Received earplugs to help minimize the noise during the MRI. Had headphones to listen to some music to further help minimize the sounds from the machine but unfortunately I was unable to hear the music at all during the procedure. Received my CD within moments after the procedure.

Th
Review №94

Excellent experience and very friendly staff. Thank you!

Gr
Review №95

Staff were informative and helpful. I had an mri and even though I’m very claustrophobic I was comfortable and my tech would ask if I was ok from time to time, for a 45 minute scan time flew by! Highly recommend.

Ku
Review №96

Staff very friendly and Mr Drake was very nice .

Do
Review №97

All the staff was very friendly and professional. Glad the Dr chose ProScan Carmel for my MRI. Would go again if needed. Thank you for good service.

La
Review №98

Had a quick and comfortable experience. Everyone was polite and I was called ahead of time with information and a reminder about my appoinment!

Ke
Review №99

This was pure agony for me for 1 and 1/2 hours. I really wish I would have had a heads up of what to expect like how long it would take, the position I would have to be in for that length of time, and any suggestions to help before I got to the appointment. I was not offered any type of music. The microphone was not working and I had to hit the call button just to get an update on what was happening. My back was in a spasm much of the time. I really feel for anyone who has to have an MRI from this facility. On a good note, the staff was friendly.

Kr
Review №100

Made my first time getting an MRI very simple and easy! Everyone I spoke with was very respectful and professional!

Information
45 Photos
100 Comments
4.9 Rating
  • Address:1185 W Carmel Dr, Carmel, IN 46032, United States
  • Site:https://proscan.com/location/proscan-imaging-carmel/
  • Phone:+1 317-706-1700
Categories
  • Medical diagnostic imaging center
  • MRI center
Working hours
  • Monday:8am–4pm
  • Tuesday:8am–4pm
  • Wednesday:8am–4pm
  • Thursday:8am–4pm
  • Friday:8am–4pm
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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