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Long Family Eye Care
660 S College Ave, Bloomington, IN 47403, United States
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Comments
Te
Review №1

Excellent in all respects. Professional office and staff. Dr. Long spent a lot of time with me making sure he got the prescription for my glasses just right. Highly recommended.

Ni
Review №2

Dr. Angie Long has been treating me and my kids for a few years now, and I couldnt ask for kinder, more professional service. Staff are all around excellent. Thank you!

to
Review №3

Great place to go and most awesome employees. everything was smooth and detailed. Highly recomend.

Ki
Review №4

As always the staff, service and overall experience at Long exceeds all expectations.

St
Review №5

Dr. Long is a great eye doctor! Ive seen him for 2 years now and always have a positive experience. He and his staff perform thorough exams, and he always takes his time to answer any questions that I have.

Al
Review №6

Im newer to The Long Family Eye Care, and I really appreciate Dr. Jarrod Long. He is a great listener and patiently explains the details of your eye visit. The staff have been courteous and timely. I wish I could find more doctors like this - they are hard to come by!

K
Review №7

The Long Family Eyecare team have been taking care of me for a few years now. I’ve been to several low vision specialists since I was about 2 years old and I’ve never had a more professional, precise and most of all, caring group of people work with me to accommodate every one of my vision needs. The staff is beyond top notch. I’ve been treated to well, which isn’t easy because I’m difficult generally, that my husband left his optometrist to be treated here. Even prior to being taken as one of their patients, the whole team took the time to answer my husbands questions to put him at ease with the processes of my biopic training.

He
Review №8

Very kind, helpful professionals. This was the only office today that answered my call. Very grateful for the assistance. Youve won my business in the future! Thank you again!

mi
Review №9

Dr Angie Long was very thorough with my exam and listened to my concerns and addressed them in a manner I could understand. Their staff of friendly and very helpful with pick out frames and answering any questions you have.

Vi
Review №10

Dr. Jarrod & Dr. Angie always take great care of you! They are very thorough in their examinations, and take the time to explain what they are doing step by step, then explain their findings. The Long Family Eye Care staff is also friendly, knowledgeable, and patient, taking all the time you need to choose eyewear that is right for you!

Ph
Review №11

I drive two hours one-way to go to Long Family Eye Care. Absolutely worth the trip! I love Long Family Eye Care!

Di
Review №12

Its always a great experience! Dr. Long takes time to review his eye health evaluation! I wouldnt consider any other optometrist for my eye-care health!

Am
Review №13

What a great experience! You can tell they truly care about the interactions with the patients and their customer service is top notch. I work in the customer service industry, and they hit all the right marks to make you feel special. Misty at the front desk was awesome with scheduling (got me in same day because of a cancellation!) and helped me understand my insurance. Also, the techs I met with were amazing and so was Dr. Long. The whole process had my time in mind and I was in and out in 45 minutes which included a contact fitting.

Ch
Review №14

After the recommendations on the nextdoor site, I went to Longs. Love it. Dr. Jarrod is wonderful to visit. I feel like they were very thorough and patient to explain everything. Great selection of frames as well. Gets my highest recommendation!

Je
Review №15

Doctors and staff are all kind and caring.

Ja
Review №16

I had a great experience at Long Family Eye Care. I have glaucoma and they test me thoroughly. Both doctors and the staff are exceptionally nice. I would definitely recommend them.

LC
Review №17

Excellent Service

Ch
Review №18

I had struggled with astigmatism on both eyes for years. Glasses wouldn’t work for me. Dr. Angela Long helped me get 20/20 vision for the first time with special custom gas permeable contact lenses. Now I can work more effectively! The whole staff has gone above and beyond to make sure my vision needs are taken care of.

Ja
Review №19

Fantastic experience. I routinely go to another practice in town but I needed to see an optometrist quickly and couldn’t get in to my normal practice. The staff was kind and thoroughly explained the issue I was having. This single experience has me thinking I might switch to them becoming my primary practice. Thanks Longs!

Le
Review №20

Dr. Long has been a tremendous help with our adult daughter’s vision. She is now legally blind. He helped her to remain employed longer than we ever imagined. The staff are all so friendly and helpful!

Se
Review №21

I have been coming here since I was a kid. They have always been so helpful and nice. Every time I come in they remember me by name and remember where I was in life during the last visit. They really want to take care of you for the long haul and not just in the moment.I would recommend this place to anyone and hope you give them a shot. You wont be disappointed.

Da
Review №22

The first time I went to Long Family Eye Care, I got lost. It was the end of the day, and by the time I finally found them, it was only to apologize for being late and to reschedule. I felt like a fool, but they treated me well. Two weeks later, I had a fascinating and fabulous experience with Dr. Long, and ordered two pair of glasses. (They were on sale!) When I was ready to pay and leave, I discovered Id left my credit card and drivers license at home. Yikes–here I was, the crazy woman again, but the receptionist was very nice. I went home and phoned in my credit card info. Two weeks later I had great sunglasses and a new pair of regular glasses. Im a VERY satisfied customer!

Ra
Review №23

This was by far the fastest and most complete eye exam I’ve ever had! The staff was friendly, and each step was explained - no surprises! I’m so glad to not have to dread eye exams anymore!

He
Review №24

Dr Long and staff are caring, professional, and extremely detail-oriented. I bought two pairs of glasses (first new glasses in six years!). From Misty in reception to Tech Michelle and Casey, Brandy, and Elysa, all provided outstanding service. All questions answered. Dr Long is great about explaining diagnosis and health issues. Thanks to all!

le
Review №25

Extremely professional. helpful, and caring.

Ja
Review №26

Dr. Long and his staff give thoughtful and wonderful service. If you have any issue with the products you purchase, they respond quickly to solve the issue, long after the sale.

Ja
Review №27

I appreciated the care and concern shown by Dr. Long, as well as his guidance through the process of having cataracts removed. This is a wonderful eyecare center with a kind, respectful staff.

Ho
Review №28

I cannot say enough good things about this practice. Everyone is extremely friendly and they genuinely care about your vision and your vision needs. They will work with you and your situation until you are completely satisfied. That isnt something you come across often in this day and age.

Ad
Review №29

I would love to give a big shout out to Brandy. She assisted me with finding frames that looked great! They know which glasses will make you look your best.

Ja
Review №30

My experience was very good. I have been going to Dr. Long a long time. It would be nice if they offered some discounts. This would really help for people on Medicare as glasses and lens are expensive.

Ma
Review №31

Dr long and his staff are great. This place is the best eye specialist we have ever been too. This dr knows what he is doing and his goal is to help his clients very very much...

Ar
Review №32

I love this place. They are very patient and offer a wide variety of services and styles. I enjoyed seeing doctors here and loved the selections they chose for me.

Ju
Review №33

We went to Longs a dozen years ago and had good service there. We moved away for a few years and experienced what lousy eye care is like. We are so grateful to be able to come back to Bloomington and once again get EXCELLENT eye care. Love the Longs!

Ro
Review №34

Wonderful service from everyone at Long!

Jo
Review №35

Ive gone to Long Family Eye Care since Ive moved to Bloomington almost a decade ago. However, when I switched jobs I found out that Long Family Eye Care was not in the network for my new vision insurance, so I went to a different place (which was way across town) about two years ago, and i had a decent enough experience but nothing amazing. I decided to go back to Longs for my latest appointment since it was closer to my house and work, and getting my glasses adjusted wouldnt be as hard. Im so glad I did! I had such a better experience than the previous place. The staff was super helpful in helping me pick out new glasses, they fixed my old pair even though I didnt buy them there, and I really didnt end up spending much more than I did at the in network place.

To
Review №36

Friendly knowledgeable staff and modern equipment make every visit pleasant and time efficient.

Ch
Review №37

Thorough, professional, and friendly.

An
Review №38

I seen both Drs. Long and they are great! I feel like I get great care from them and their staff. They are knowledgeable and they also let you know they care. Ive referred my parents and my friends to them too! Highly recommended!

ki
Review №39

Always efficient and courteous!

Al
Review №40

I think the staff at Long Family Eye Care are so nice and always helpful. Dr. Long is very approachable and explains things to me in a way that makes sense. I also picked out glasses that I liked there and the girl who helped me was so sweet.

Be
Review №41

I highly recommend Long Family Eye Care. Dr Jarrod and Dr Angie are caring and knowledgeable. The rest of the staff is helpful, efficient and friendly. It is also nice to know that in the future, should I need a low-vision specialist, they have me covered.

Ma
Review №42

Had a great experience, good service, and I feel the eye exam here has slowed my astigmatisms drastically. Very satisfied

Lo
Review №43

The staff at Long Family Eye Care did a really great job getting me in quickly for an appointment when I needed to get in for an unplanned visit. I was very relieved once I had my visit and learned that there wasnt anything wrong, but everyone there was great. Thank you again.

Ro
Review №44

Dr. Long and his staff have always been nothing but professional and always helpful when I need anything, go in for an appointment. I couldnt imagine going any other eye doctor and really appreciate the genuine care and concern they have for me as their patient.

Ma
Review №45

I greatly appreciated the help and assistance while picking out my new glasses. Everyone there is great to work with.

Jo
Review №46

I feel very lucky to have found Long Family Eye Care. I am always impressed the the staff and how professional yet personable they all are. I love that I can count on them, even if it is with a short notice.

Pa
Review №47

I recently had my first visit at Long Family Eye Care. I got my first pair of glasses ever at this appointment. Everything was great. The pre-exam was quick and Dr. Long was in to see me shortly afterwards. I would recommend them to anyone.

dh
Review №48

Ive had glasses and contacts for some 20 years and though Ive always received good eyecare, I never quite had the GREAT service I get at Long. Every person who works there is nice AND helpful no matter what the need. I know Bloomington has other options but I do not think anyone reading this should consider anyone but Long Family Eyecare. They make you look forward to getting your eyes checked!

An
Review №49

Evan a patient for many years here and I forgot my $10 copay and they wouldnt see me without it. I could have gotten it there by the end of the day. So uncool.

Mi
Review №50

Very pleased with my experience at Long Family Eye Care. Everyone was so friendly and the Doctor fully explained every question I had. Thank you.

Su
Review №51

Best eye doctors!!

Ed
Review №52

ALWAYS a great experience!!

Em
Review №53

Very friendly and professional doctors and staff!

Re
Review №54

Very professional experience

Information
100 Photos
54 Comments
4.8 Rating
  • Address:660 S College Ave, Bloomington, IN 47403, United States
  • Site:http://www.longfamilyeyecare.com/
  • Phone:+1 812-332-5090
Categories
  • Contact lenses supplier
  • Eye care center
  • Doctor
  • Lasik surgeon
  • Ophthalmologist
  • Ophthalmology clinic
  • Optician
  • Optometrist
Working hours
  • Monday:9am–12pm
  • Tuesday:9am–12pm
  • Wednesday:9am–12pm
  • Thursday:9am–1pm
  • Friday:9am–12pm
  • Saturday:Closed
  • Sunday:Closed
Service options
  • Online care:Yes
Health and safety
  • Appointment required:Yes
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Highlights
  • Women-led:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • Transgender safe space:Yes
  • LGBTQ-friendly:Yes
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