The amazing person on the phone squeezed me in when I told her I was suffering from headaches, she also scheduled my family for checkups at the same time. I showed up early, they were so kind, and mentioned they had a cancellation, able to fit my daughter in today. Bonus!!! Then were over apologetic when we had to wait a few minutes between our eye exam and the eye test. We laughed, because they had been nothing but gracious. However with Covid, many people have forgotten their manners, and you could tell this staff have been mis treated by a few patients.Highly recommend them!

The staff here were very prompt and showed genuine care and compassion towards me throughout my appointment. The ladies at the front desk were a pleasure to speak to, the young man doing the initial eye exams was very patient and friendly, and the optometrist made sure I felt comfortable and took her time to ensure I was answering honestly and getting me the most accurate read on my new prescription. Dr. Kristen also took the time to speak to me about my optic nerves and explained the slight change in my new prescription. I felt very well taken care of and appreciate the care I was given here.

Professional and polite and knowledgeable staff. I was taken care of in a timely fashion. Kristen helped me change my prescription which has already helped the strain on my eyes at work today. Zoe was sweet and gave me great tips on the frames. Ethan was great on guiding me through my tests with patience and humor. The place was immaculate too.

Dr. Nicholson is so wonderful, I always end up looking forward to coming here for my annual eye exam! Despite having had contacts for decades, I had a list of questions coming into my most recent exam and Dr. Nicholson was so thoughtful and patient in all of her replies to me and made sure I was satisfied and fully understood each answer she gave. I also once had a timing issue with timing of receiving my contacts from a third party (my own fault) and the clinic didn’t hesitate to step up and help me out in a pinch! This place is absolutely A+ in my book!

Everyone was friendly and welcoming. My exam was simple and quick. No akward silence. The doctor was personable and seemed to really enjoy her job. She was also very knowledgeable. I will continue my services here.

I’ve been seeing Dr Chad and Dr Kristen Nicholson since 2007 and wouldn’t go anywhere else. They are great.

No wait time with appt. Friendly, knowledgeable staff. I got my glasses the very next day!

Office is clean, staff are friendly, I was seen in a timely manner and I loved Dr. Tew. She is very knowledgeable and has a great personality. I’ve been going to this office for years and have never had a bad experience. Would highly recommend!

The care was excellent. Everyone on staff is helpful and professional. Dr. Kristen does a thorough exam and always offers a clear explanation. So appreciated!

Amazing, professional and friendly staff. The doctor really listened and was very thorough. I have been going here for years and won’t be changing any time soon!

I was so impressed by the eye doctor that I saw she was so thorough and patient and this is the best I have seen in years. When I received my glasses a couple years back my Prescription was good but not this good. Great doctor highly recommend this office

The staff & eye doctor were friendly, caring & attentive to all my needs. It was easy to make an appointment & my wait time was short. I will continue to use Altitude Eye Care for my yearly eye exams.

Staff was courteous and thorough. Dr Tew was great at addressing questions and providing options. Got in and out on time. Very positive experience.

Everything was very good. Very good exam and The optometrist was very through. Staff was very nice and informative. Will continue to use this location and optometrist

Very pleasant visit. Doctor took time to explain her findings. Would definitely recommend her.

I have been going to this eye care group for years and although I no longer live near them, I continue to drive there for my exams and eye care. They are great!! So responsive, caring, and really listen to what you say.

Dr. Kristen Nicholson was attentive, patient. knowledgeable, and pleasant. She answered all my questions without hesitation. I felt, I was in good hands throughout the exam.The staff were outstanding very helpful and professional.

Awesome staff snd made it so easy! I couldn’t believe how affordable my expensive glasses were when I had my appointment!Highly recommend!

I recently moved to Colorado and have been suffering from severe dry eye. I’ve been seeing Dr. Lundgren for this issue. He is the most thorough, caring eye doctor I’ve ever had. He accurately prescribed me drops (after trying several that didn’t work) and has given my the ability to wear contacts again by helping find the perfect fit for my unique situation. The front desk staff is always friendly and helpful. Overall it’s been a great experience! Thanks so much Dr. Lundgren!

Dr. Nicholson was excellent. He took the time to talk to me about the details of what the eye exam revealed and even some interesting advances in eye imaging technology. He was very open about what I needed (basically nothing). I would highly recommend him as an eye doctor. Seemed to be a great guy too, very thoughtful.

Always a pleasure. The staff and Chad Nicholson, OD are alway pleasant. I actually enjoy getting my eye exam.

The staff and Dr. Lundgren were great. My eye exam was very thorough. Will be coming back again next year!

I trust Altitude with my vision care. Everyone there is very caring, and Dr. Chad is awesome. He legitimately cares, seriously.

Dr. Kristen was great. Took lots of time to discuss old eye issues and provide insight into options. She took a lot of time working on my prescription to tweak it in as best possible, and showed me the before and after prescriptions so I’d have an idea of the difference.

The people are excellent! The service was great! My optometrist was very down to earth and personable. Works have given them 5 stars except for the fact that they have no restrooms for guests right now because of COVID and I had to walk REALLY far on my foot that needs surgery to use one during my hour and a half visit.

Great experience, minimal wait time, Dr. Was kind, friendly and very detailed with my questions. Would recommend to friends and family.

The customer service is spectacular. The people are friendly, helpful, and quite humorous if you start a conversation. My appointment was on time and out in a timely manner, no waiting. I love the people in this office.

I love every time I go here. The care and attention to detail they offer is amazing. I highly recommend making them you vision spot

Horrible experience with front desk staff. Had been bringing my kids here for years but skipped last year due to COVID. Had scheduled new appointment later this month but needed some help with previous prescription for contacts while on vacation. Front desk staff was rude and not helpful. Called back and canceled appointments due to this negative interaction and the response I received was perfect. To be fair, we never had any bad experiences with the doctors but this put a bad taste in my mouth and we wont be returning.

Dr. Chad Nicholson and the rest of the staff at Altitude Eye Care are awesome! My family and I have been going to them for over 10 years. We have had great experiences everytime. Chad is very knowledgeable and even takes the to help educate us on how our vision works. Even though we only see him once a year, he always remembers us as if we are old friends!

We have been going to this office for several years. They are all wonderful and very thorough. I like that we can go anywhere to fill our prescriptions. Our glasses have always been just the right prescription. Highly recommended!

I went to Dr. Zachary Lundgren to get a prescription for glasses just for playing golf. I have had Lasik surgery but opted for mono vision where my dominate eye is for long distance and my other is for reading. Dr. Lundgren was very helpful and did an excellent job in analyzing my needs. His first prescription was unfortunately too good in that my non-dominate eye was now much better than my other eye creating creating an issue. The staff was very helpful in getting a reanalysis scheduled and with the help of Dr. Lundgren we opted to lower my prescription on the reading eye just a little and now it is perfect. Everyone was so helpful and having the Lens Crafters in the same place made it very convenient.

They were so great with helping define what ins would pay for and our out of pocket expenses would be. Even kept the kids occupied while Mom was trying to shop for herself! Loved going here as a one-stop, eye appt, then buying glasses and picking them up next day!

Very friendly, kind, accommodating, and very professional. Everyone knew their job very well, and helped me get my account set up. The doctor described everything in detail, answering all my questions. Regina then helped me pick out frames, built my glasses order to my liking. Everyone at this office is great, from when I walked in the door till I left, friendly and helpful. Thank you all for taking such great care of me.

This experience was very professional as always and as enjoyable as an eye exam can be. I always look forward to visiting Dr. Nicholson as he explains and covers all aspects of my exam as it relates to eye health and vision needs.

Other than having to wait 30 minutes for my appointment everything was perfect. This was actually a follow up visit that I had been putting off. I went to the Parkmeadows branch and the doctor there said my prescription got better, like way better and put me in a new pair of contacts that I couldn’t possibly read with them. I told her as much, she said give it a week it will likely get better. I took them out when I got home, I could actually read better without them! I finally called the Southlands branch (my original location a year ago) told them the issue and got in to see doctor the next day. I was told there would be a $45 fee for waiting so long for a follow up. I was ok with that. The doctor looked at my previous and current so called prescription, asked a couple of questions and said I know what you need. Said he made a minor tweak to my year old prescription, I tried the contacts and could read again!! I was in his office 10 minutes and when we walked out he said no charge!

Super quick getting in. Staff were very friendly. Great experience

Quick and easy to make an appointment. Very nice staff. Optometrist was thorough and explained all the scans. I highly recommend .

I appreciated the great patient connection that this team provides to my eye care! They make a difference and can make a difference for you today, too. Thank you Altitude Eye Care!

Have been going to both Dr. Chad and Kristen Nicholson for over 15 years and have always had a very thorough exam and discussion about my options.

Great customer service from all. Dr.Tew is awesome and gave great detail in answers my questions.Thank you so much

Dr. Tew and team were great! Absolutely would recommend this practice to everyone.

My husband and myself, have been patients for many years ; with Both Dr&Dr. Nicholson. Very knowledgeable. Friendly and caring. Love them and appreciate their sincere care.

Absolutely stellar service, from walking in the door to picking up my glasses. Dr. Tew is a pro and a sweetheart, and every single person in the shop is wonderful. I give them ten out of five stars.

Everyone was very pleasant, explained each exam that was done and what to expect. The Dr. was very nice and on time, got me in and out yet took the time I needed to get the best prescription needed for my eyes. Will definitely be going back

Simple, kind and informative. As always! 😃

Doctor seemed very well informed nice guy I had a pleasant experience 😀 👍

Had a complete vision checkup including HD retina scan. Very quick and easy. Dr.Kristin was friendly and very professional. She explained what has been happening since my previous checkup and what my options are for vision correction. I would happily recommend her to anyone.

My experience was excellent. I got the chance to meet an assistant who was fairly new at the office; but one could not tell. She was extremely professional and explained everything that she was trying to accomplish during the initial part of my exam. There were plenty of sophisticated machines/instruments for taking measurements. She was familiar enough to tell me their purpose to my satisfaction. (Being in the healthcare field, I tend to ask questions about stuff).Dr Nicholson, who did the definitive exam was extraordinary as well. I have visited this location before and find her to be nothing but thorough. If interested, she will answer any question posed to herSo feel free to inquire during your visits. It is helpful in understanding all that is going on with your health.

Doctor Chad is always wonderful. Explains everything! Is honest!Also, the staff is very helpful and explains what test you are doing and why.

Love the Nicholsons. I met Dr Zach on Saturday and he continues with their attention to detail and very helpful!

Dr. Chad has been so great treating my eye condition. He is very thorough. The staff is great. I recommend this practice to anyone looking for an eye care specialist who will take excellent care of you and your eyes!

Great service and she really took her time to answer my questions!

For over 6 years, Altitude Eye Care at Southlands has provided excellent eye care to me..Each year, when I purchase my health insurance, I make sure that Altitude Eye Care is in network for me.Dr. Kristin continues to be my eye doctor..I trust her and she knows my struggles with eye health. In 1997, I had a detached retina in my right eye...The surgery was successful for which I am profoundly grateful but Dr. Kristin has taught me the recognize the warning signs of retina troubles.. I also live with MS and sometimes my eye health may be effected if I have a MS attack... If concerns with my eye health arise, I know I can contact Dr. Kristin or Dr. Chad right away.For the future, I know I will be a patient at Altitude Eye Care. The employees in this store always take time to help me with my glass prescription..I highly recommend families make Altitude Eye Care at Southlands their eye care providers for the future.

I had what was later determined to detached retina - The office got me in the same day for an eye exam. After my eye exam, the doctor went though and thoroughly explained what he thought was wrong. My doctor personally called and and waited on hold for 20 minutes to get me into a retinal specialist the same day - which led to surgery the next morning- Very patient and knowledgeable during a very stressful time -I will never go anywhere else but Southlands for my eye exams, glasses , etc. Thanks again for all your help!

Super friendly. Very professional. Have used these doctors for years. Highly recommend!

Always very pleasant and very helpful. I will continue going to them.

Excellent service from start to finish. I’ve seen two out of the 4 optometrist there and they were outstanding.

Excellent customer service, prompt appointment, doctors always listen to my thoughts about eye issues and prescription changes. I’ve been coming here for years and will continue to, you take great care of your patients.

Our family has been going here for several years now. Weve never had a bad experience. We love it there. We never have to wait long.

I was very pleased with all the service for my yearly checkup. The nurse that did all my test as awesome and made it very comfortable for me. The Doctor Kristen was very extensive with making sure my contacts and glasses were set for my eyes. I had a bad experience before so I decided to try Altitude Eye Care. I will return and so pleased with my checkup.

Love when I go somewhere to take care of my health care needs and the communication is on par! Felt very welcomed and informed throughout my visit. I will definitely be back!

Great customer service.Needs bigger selection of glasses.orher than that it was great.

Dr Zach and his staff provided me with an excellent service!

All staff are friendly and knowledgeable. The doctors go over your eye exam in great detail. I highly recommend the scan that takes pictures of the inside of your eye. Totally cool!! I wont go anywhere else.

It was my first visit to Altitude Eye Care. Dr Kristen was super good in examining my eyes. She did a thorough check and asked right questions. Would definitely recommend to all.

Dr Chad is the best. Explains things clearly and is very thorough. Entire staff is friendly and professional.

Had both my little boys examined and Dr. Kristen was very good with them. They were very comfortable with her and enjoyed the exam!

I continue to use this eye care provider because they provide excellent service. I like both doctors and feel that they really care about their patients.

Dr. Chad was very personable. I feel like he really went above and beyond for me as a first time patient. I had to switch providers because of my new insurance. And I am not disappointed at all.

Great experience. Highly skilled staff. Available for easy scheduling. Informative and NOT a rushed patient experience.

I’ve been going to Altitude Eye Care for the last 15 years and the service is always great. They are friendly and professional.

Dr Lundgren was very thorough with my eye exam. Kind and patient and explained things in an understandable way. We will definitely be back!

Dr. Tew no explained everything I needed. Great stool side manners!!!

Great experience from start to finish. Walked in without an appointment and was offered an appointment.. same day. not knowing what to expect as Id never had an eye exam in my life, Dr. Kristen and her staff explained every step!

Great place. Always make you feel welcome. Check in people know and remember your name. Don’t feel like a number. Comfortable environment and expert staff at all levels

Had a broken piece of a contact lens in my eye. Had it removed in less than five minutes. Great service!

I had a nice vision appointment last Saturday. The staff was great and Ive been seeing Dr. Chad for years for my eye care. Hes always taken good care of me and enjoy talking with him. I highly recommend Altitude Eye Care at Southlands.

Everything about my visit was smooth, clear and concise. The doctor i saw was very knowledgeable and easy to understand. He explained everything that was wrong to me and some things that were exceptional. After the exam i spoke with some one about getting my glasses and was on my way. I think i found my new optometrist office from here on going forward.

Good diagnosis. Quick fix.

I have been going to them for years! Love their patience and care. They are very personalble and genuinely care about you as a person.

This place is always so kind and easy to work with! They answer all my questions and talk to me not only about my vision, but the health of my eyes.

Dr. Kristin was awesome. Used modern/ advanced technology to check my vision. The seen me on time, appointment was quick. Will highly recommend

I was really impressed with Dr. Tew.

I had a fantastic experience with my visit. Doc was gentle and caring. He explained everything thoroughly.

Very professional and informative. I was thoroughly impressed with the level of care I received.I’m going to be more than happy to refer others to this practice.

Eye care that goes way beyond basic eye exams for glasses!! I recently had an eye issue that required an accurate diagnosis and medication. Even though they had to work me in, Dr. Kristen Nicholson saw me within a short period of time. She took all the time needed and explained exactly what was going on with my eye. All of the staff is knowledgeable, personable and professional.

Excellent service. Everything was right on time and the exam was thorough.

Very courteous and competent staff. I love it.

The optometrists here are always honest and caring.

Dr Chad is the best. Very meticulous. I would highly recommend him and his office. Great job! Listen to what he says! I am grateful for following his advice. I listened and it saved my eye sight from a retina tear. Great Doctor! Thanks Dr Chad. You are the best!!!

Dr. Chad is the best!! Always takes his time explaining procedures and diagnosis’. One of my favorite Doctors!!!

The staff were so nice and welcoming. Dr actually spent time showing me exactly what was going on with my eyes. Explaining the images to me. Which was great!!! The process was so easy and they made sure to give me the best. I loved everything about my first visit. Will definitely continue to go to this location. Thank you!!

The staff here will treat you with respect and are friendly. I find this rare these days would recommend.

The office staff are polite and helpful. Dr. Chad Nicolson really is excellent with my challenging contact lenses and glasses combo.

Excellent chair side manner, very informative, felt genuinely cared for!

The staff was friendly, knowledgeable and professional. They answered my questions to allow me to understand my options with insurance and my best selection eye wear. Dr Chad is one of the best.

Great experience! Professional, friendly and efficient.

The doctor was very professional and she took the time to explain just what was going on with my eyes.

Great service and very comfortable exam with Dr. Lundgren. Even though it was my first exam, I felt as if I was a regular patient. He addressed my issues and concerns very well in order to ensure my comfort.