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EYEQ.ITY - Ann Arbor
100 Briarwood Cir, Ann Arbor, MI 48108, United States
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Li
Review №1

EYEQ.ITY recently became my forever place for new glasses. Awesome prices, amazing selection of frames, and Shawn was extremely helpful and friendly. No need to ever go anywhere else!!!

Ly
Review №2

I purchased a pair of glasses and have had a difficult time with the fit. Everyone has been very helpful, especially Shawn! He has really done everything possible to make sure I’m happy with my purchase,. I can’t thank him enough for all his help! Thank you to all of the staff!!!

dw
Review №3

Shawn great guy hooked me up... Alex was very professional... Got the Porsche frames today and wearing em out for my birthday!!

Me
Review №4

Great service, and I am satisfied and happy with my glasses, I guess the lady’s name was Alex she was great as well as the manager, thank you guys for your Great help, amazing product and terrific Service 💪👍🏻🙌🏻- Mohamed

Ma
Review №5

When I was looking at frames there, I was told they and the prescription lenses would be fully refunded by my major vision insurance plan. I ordered them, but in the end, only $65 of the $300 was reimbursed, because Eyeq.ity was considered an out-of-network provider. If you have vision insurance, please get permission first to use an out-of-network provider before making this purchase and maybe youll get more refunded. I ended up paying even more because I pay more than $65/year for vision insurance, so no benefit applied in this purchase in the end at all. Thankfully, I love the glasses and wear them every day. Just wish I had accurate information from the start.

Us
Review №6

Shawn was extremely unprofessional and very creepy I would never go here again

Pe
Review №7

The only company I let fill my glasses.Shawn Norris , is very knowledgeable & helpful! They have a customer for life!

Ke
Review №8

Been having problems with the glasses I bought but they have been very helpful at fixing them. A big thanks to Shawn for having great communication,helping me, and understanding. He fixed my glasses so, next time I need glasses or anyone else I know needs them Ill recommend them to Shawn.

Ch
Review №9

The lady that helped us now was very friendly and pleasant! She fixed the eyeglasses nose pads after we called many places that didn’t offer to help on a Sunday afternoon ! We recommend trying this place!

Ch
Review №10

I went in for a pair of glasses and Clint helped me pick out a pair that fit perfect with a unique style. He was very knowledgeable of the must haves for daily use and suggested a couple different options because of the comfort issues I had with my former glasses from a different place. He was very professional and carried himself well. He was very patient and guided me around. It was fast service along with very friendly customer service. I will definitely be back. Glasses are affordable and nice selection. I’m very happy with my glasses. Thanks Clint!

Li
Review №11

I had a great experience with Shawn! He was super patient when I was so indecisive on what pair I enjoyed more and he explained things so well to a point I feel super confident in my purchase! Thank you Shawn for all of what you do for us out there. This is my second experience with EyeQity and both experiences went so smooth! Recommended highly

Ma
Review №12

Saved my life! They read my old script off my old glasses, made new lenses, cut, shaped, and put them into new frames I picked out all within two hours. Literal life savers. It’s now 9pm they are wrapping up for me (after close 😭) and I have to work at 5:30am I would not have made it or completed my shift blind. Seriously thank goodness these guys are here

La
Review №13

I had a great experience at Eyequity! In and out With no problem at all. Received great service and a friendly welcome. Felt very comfortable and didn’t feel forced into anything like other places. Highly recommend!

Ar
Review №14

Shawn at the Ann Arbor location, is AWESOME!! His customer service skills are impeccable!! Love the results of my husbands glasses. Hes happy and so am I.Thank you again Shawn❤

be
Review №15

Shawn, the sales lead was very resourceful in finding my the correct glasses/lenses that fit my character. Very personable and friendly experience. Would highly recommend coming to Eyequity!

Ni
Review №16

What a wonderful way to nerd out and get a new pair of glasses! Marcus and his team do an excellent job of explaining the technological aspect of their setup and make sure the customer is comfortable at every step of the way. I actually had fun getting a new pair of glasses! My choice and recommendation for frames: The Ernest Hemingways...

Ca
Review №17

Helpful, considerate, charismatic, efficient and fast service!! Shawn(Sean, sp?) And Alex were so pleasant. I have hardly had such a pleasing customer service experience. Shawn(Sean, sp.?) Is funny and was very thoughtful when helping me choose the right frames for my noggin. Who knew you could have a pair of glasses in an hour?! Not I! The deals they have are stellar. The quality of the glasses is up to par and economic- great price and quality. I highly recommend this professional and convenient business to any who are looking for a superb deal on quality lenses/frames and especially if you need them quick! Furthermore the mood-lifting customer service doesnt hurt.Ask for Shawn and say hi to/smile (and thank you if you order) at Alex :)

Sa
Review №18

Thank you Shawn for the great deal and amazing glasses. Customer service is on point. I would highly recommend this company.

Sh
Review №19

We worked with Shawn to get a new pair of glasses even though Eyequity was out-of-network for us. Shawn was very helpful and walked us through each step of the process as new customers. The prices were so reasonable, and he answered all of our questions thoughtfully with our needs in mind. Thanks!

Ch
Review №20

Very awesome experience! Super professional and quick! 10/10 would recommend! I saw Shawn, and he was great!

Vi
Review №21

Ive had nothing but great experiences with this company. Their lab could use some improvement, as this is the second year in a row that my glasses have been delayed due to lab errors, but that said - they have always made it right and their glasses are totally awesome and at a great price. I will return - as I said, mistakes are always made right and the staff are totally apologetic. They are a young company and Im sure this is a bug that will get worked out.

Li
Review №22

Alex is a wonderful salesmen! He’s helped me out right away and got my glasses done in under a half hour!! Very professional and great person to work with :)

Cy
Review №23

Shawn Fixed My Glasses For Free And They’re Perfect! Very Friendly And Nice Advice Come Here!

Bo
Review №24

Thanks to Shawn I got my glasses tightened was very quick also very respectful and nice I couldn’t afford to pay the other people but he did it for free!

wh
Review №25

This place is amazing! Sarah T is super knowledgeable and super nice! I went to that other big box store right around the corner and had no luck. They couldnt make the lenses I need for my frames. Luckily I had a wild hair to check out the rest of the mall and quickly ran into this awesome little stand! Thanks so much Sarah & Eyequity yall are the best!

Jo
Review №26

Amazing guy had me smiling fixed my glasses fast gotta come see them😁😁!!

Ka
Review №27

Shawn helped me out at the Briarwood location today. Super informative and provided quality, efficient service. 👍🏼

Ga
Review №28

Thank you to Shawn for helping me find a pair of glasses around my budget, he was super helpful. Had a very pleasant experience.

D
Review №29

Super nice guy working and fixed my glasses super quick

Sc
Review №30

Shawn Norris at the Briarwood store represents the essence of professionalism and truly took care of me. He definitely makes Eyequity a 6 STAR Business!!!

Me
Review №31

I got glasses from here on black friday and i love them! Shawn was great, helped me find a pair of glasses that fit my face shape and gave great suggestions. I was also amazed that they have a tool and are able to instantly get you prescriptions from your current glasses, especially because i didnt remember my prescription. Ive been wanting new glasses for a while but were always too expensive at other places, eyequity had amazing prices, not even just on black friday but in general. I will definitely be coming back the next time i need new frames.

Sa
Review №32

Shawn was a big help in fitting my glasses to my face and super friendly! Ill definitely be coming back.

Bi
Review №33

They fixed my busted nose rests for free! Shaun was very helpful

An
Review №34

Phenomenal service! I called from out of state to inquire about fixing my moms eyeglasses . I spoke with Sarah regarding the situation as my mother lives in assisted living near Briarwood mall. She said they would take a look at the old frames and try to repair them, but also recommended getting her an eye exam with a new prescription to have on hand if and when we needed to replace the old frames. Recently, we did need to replace the frames and Sarah handled everything flawlessly. She brought several eyeglass frames to my mother to try on. The eyeglasses were ready within a few days. She delivered them herself and even sent me a picture of my mom in her new glasses. Truly amazing service I highly recommend Eyeq-uity.

Jo
Review №35

Great products and excellent customer service.On Tuesday, August 27th, I took a quick trip to Briarwood Mall in search of jeans for the fall. As I was walking past the EYEQ.ITY kiosk, I was greeted by the store manager Marcus. A quick conversation transpired about the cool bike display next door and I was so impressed with his knowledge that I had to visit his shop. To make a long story short, he found the perfect frames for my face, the price was excellent and there was a short waiting time for the lenses.Overall, this was a phenomenal experience and the assistance I received was top notch. I will definitely recommend this shop to anyone looking for quality lenses and amazing customer service.Best Regards,Jonny Wynne

Mi
Review №36

Shawn was very professional and had my glasses ready as promised. I would definitely recommend stopping by to see him.

Br
Review №37

Great price and service! They helped me find the perfect pair of sunglasses with my prescription.

Zm
Review №38

I did not buy glass but my nose thing was bad they fix them for me and was very nice so I will becoming back to buy glass when the time comes. 11/10

Bl
Review №39

Lens crafters wanted to charge me 280$ for new lens. As I was leaving I saw this place and it was only 80$ for the exact same lenses.

He
Review №40

Beast place in ann Arbor mi come ✔ em out

Information
11 Photos
40 Comments
5 Rating
  • Address:100 Briarwood Cir, Ann Arbor, MI 48108, United States
  • Site:http://www.eyequity.com/
  • Phone:+1 734-239-7978
Categories
  • Eye care center
Working hours
  • Monday:10am–9pm
  • Tuesday:10am–9pm
  • Wednesday:10am–9pm
  • Thursday:11am–6pm
  • Friday:10am–9pm
  • Saturday:10am–9pm
  • Sunday:10am–9pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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