West Side House has wonderful and caring staff. I highly recommend this facility!

A very welcoming place with professional and kind staff!

Family owned and operated for many years, and many years of service to veterans. Compassionate staff who help residents overcome their challenges. The Brain Injury program is unique!

Great resident population! Some of the nicest and sweetest people who make coming to work worth it!

I have been at West Side House for over 25years and I enjoy the population that I work with.

Not even worth a review I wouldn’t even waste my time with words place is a joke 🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣

The staff and administration could not have been more kind and compassionate. The facility may be a little older but the people make the place. The people at West Side House were fantastic! My family member said if he could give more than 5 stars he would.

After 2+ yrs of dedicated service working there I was fired unjustly because they need to cut budget. Fighting for my reputation now, Human resource dont care about your good work just about saving money. Heartless management.

There was a man there who died and they had his prosthetic leg standing outside the shower room. How gross!

The only reason why I gave it a 1 is that’s the only way I could put a commentThis place gets a 0 because the second I went in the building I got a strong smell of urineThree people in a roomWorkers not niceHave to take elavater down to basement To eat and a small room to do activitiesI would not bring my dog there

My mother was at this place..very dirty extremely under staffed.Food was absolutly disgusting. As soon as we were able to we took my mother out.I could not believe this place existed so dingy and smelled all the time.

I use to work here as a dietary aide. hard worker never got introuble for anything. i did my job and went home at the end of my shift to take care of my girls so that my fiance can go to work. after a few months of working at this place i got fired. why? because my boss who showed up 3 months after i was hired there decided to give me a choice between my job and my 2 little girls..guess what i chose? this place is ridiculous. dont send any family members here. i worked in the kitchen and some things were half-assed. there is no real managment in this place what so ever!!

Horrific place - do not let your relatives stay here. My 59 year old uncle entered West Side House after an extended hospital stay and he was able to walk with a walker. They kept him restrained to a chair where he proceeded to lose the ability to walk because he wasnt using his leg muscles (which atrophied). He then lost continence because they wouldnt come to let him go to the bathroom when he had to, so he simply gave up. They also said they were experienced in VA care and they were not. The clothes we bought for him (and had specially monogrammed) never came back from the laundry - only the clothes they bought for him. They fought to keep him when we battled to have him transferred - they said he was assaulting nurses, although we still do not understand how a man with his arms restrained to his chair can assault nurses.Make no mistake - this is a *for profit* institution and their intention is to profit from every patient. Please do not let your family members go to this place.

Very bad I never recieved my check or my dementia certificate from them. Dont work there.

I want to for CNA job and they had me take a test because I got a 72 I was not what they were looking for wan you good for you State test they want you to get a 75 or more