My mother recently passed away here and we couldnt have been more pleased with her care. The entire staff was kind and caring and demonstrated a generosity of spirit that you absolutely need at a time like this. I genuinely felt that they cared for mom the way we would have if she were home with us. In addition to the staff I should mention that the hospice house is a warm, intimate, and impeccably maintained facility in a quiet residential area overlooking a beautiful reservoir. Each of the 10 private rooms has a balcony or walk out patio which makes for a very comforting setting. While there are larger and newer hospice options closer to our home in Acton I would definitely choose the Rose Monahan Hospice Home if we had to do it again. And so would mom.

The staff at Rose Monahan work tirelessly in providing exceptional end of life care for people in Central Massachusetts. They create a peaceful, caring, and warm environment during a difficult time. Thank you for dedicating your time and efforts to all of the residents and their loved ones. We are honored to serve and continue the mission of helping families. ~ Your friends at Miles Funeral Homes

Thank you guys for taking care of my dad his last 2 days meant alot an he died peacefully i cant thank you enough for all the round care you gave him id reccomend anyone love one whos on hospice goes here :)

A very welcoming greeting here for my mother-in-law....we were told by the director that this place would provide the warmth, care, and attention that she needed (If theres anything you need, just ask is a direct quote from her). Day one included a nice meal, nice view of the lake, we were happy.....weve never been though this before, so this all sounded great.And then, day 2 (yes, day 2). During our visit, we were told in no uncertain terms what the place COULDNT do for mom....how they only had a small staff, that they had other patients to attend to, that they only had nurses for limited coverage, etc. Okay, so we tried to reconcile the expectations from Day 1 meeting with the director with the apparent realities of what this place really was, and started asking some simple questions, which were met with excuses and defiance, not empathy or caring. When we questioned the protocol for answering her alarm button, we were met not with an understanding explanation but a defiant attack on our questions and statements that our mom may actually have to wait if she fell while the staff attended to cleaning other patients. What we thought would be a caring, nurturing place that would make our mom comfortable in her last days quickly turned into a heartless, antagonistic environment. Quite frankly, we couldnt get her out of there fast enough.Im sure there are some caring, kind and sincere staff here....but the staff and manager we met were certainly not among them, and we really felt that we were sold a bill of goods when we enrolled in here. The facility itself is spectacular (which is why were giving it one star), but if the support staff doesnt really care about the well being of its patients and the emotional impact of the families involved, all the nice rooms are useless. You would think that a place whose mission is to provide comfort, care, and well being during an emotional time would put patient care above filling out forms and paperwork, but thats not what we experienced here. Obviously, we were very, very disappointed and upset with our experience here......

My father was recently at the Rose Monahan Hospice Home. I worked for many years at MGH and so have very high expectations when it comes to medical care. The nursing and support staff exceeded my expectations. They took care of my father like he was their own. The setting is peaceful and reminiscent of a lakeside cottage. We made the drive from Concord on a daily basis and had no regrets. This is a very special place.

Wonderful caring and dedicated staff with a beautiful location. Walking families through our last ml moments with loved ones is no easy task but the staff and Rose Monhan handles this duty with the upmost dignity and respect. Absolutely recommend this place!

My grandfather and father both spent their final days here, and I have only praise for the facilities and staff. Both deserve the highest possible recommendation.

Beautiful setting, very caring staff.

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