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The Hermitage HealthCare
383 Mill St, Worcester, MA 01602, United States
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Comments
Em
Review №1

If I could give this place negative stars I would!!! This place needs to be PERMANENTLY SHUT DOWN!!! They are very rude. Called to ask about my grandmother and they hug up the phone and refused to send her to the hospital when needed! Called the police on this place and they called the ambulance for her. Do not send ur loved ones here!!

Su
Review №2

A place of misery and suffering.

Ai
Review №3

I gave it one star just because the 3 residents at the nursing home that told my family that told us that the staff at Heritage would stick my father in a wheelchair and sit in at a table from when he gets up in the am until 9:30pm when they it him to bed... The male staff that took care of my father would all way complain when I or my family would take him to go bathroom... He would even walk away when he would see me bringing him down to his room to go to the bathroom... And wouldnt even let him take naps during the day... They even had information that he had kidney failure 4 day until we saw the report. And went to the hospital.... So its all up to you if you want to send your love one to a place like this you must not love them... The staff is lazy...

ha
Review №4

This place is terrible !

Information
2 Photos
4 Comments
1.4 Rating
  • Address:383 Mill St, Worcester, MA 01602, United States
  • Site:http://www.nextstep-healthcare.com/
  • Phone:+1 508-791-8131
Categories
  • Assisted living facility
  • Nursing home
  • Rehabilitation center
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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