First of all, Dorothy Moore is very professional doctor. My daughter visited her with her eye problems, the experience was really wonderful. However, I’m giving 1 star because of the staff working for her. I had an appointment that I had to make 3 months before, several days before the appointment I realized it would be hard to fit in my schedule for that day, as I’ve got really important job tasks popped up. I called the office to check if they have any slots, no one answered, only voicemail. Ok, I left a message, no one called back. One day before the appointment I received a call from the office to confirm the appointment, I asked if they have any free spots. The office told only in 3 months. Ok, I decided to try to keep the appointment and squeeze it into my schedule. I was 20 mins late due to unforeseen traffic. But the office told that they couldn’t accept me, although I saw that dr. Moore didn’t have patients. Moreover, I scheduled a full time eye exam that usually does take more than 20 mins. I asked if I can wait in order to get the slot. They did a favor to get me a slot in 2 months. The office lady talks very rude, even for some simple thing like showing you the restroom. It’s just bad customer attitude. I am working woman and I ruined the total working schedule for this day to come for nothing????Weird thing that they don’t return the missed calls, how shall I reach them for reschedule or cancel? I’m thinking if I should wait 2 more months to get an “elite” service or I can get appointment following my husband’s advice at the neighboring Simon’s Eye?

I would go there again. I had to pay cash price as I dont have vision insurance, and it was in the mid range of what I would expect. The staff were friendly and I didnt have to wait long. The facility is a little run-down, but Ill accept worn carpet as long as the medical care is good. I felt like Dr. Moore answered my questions and I left feeling as though it was a satisfactory experience.

After going to 3 other eye doctors, Dr Moore successfully helped me with my double vision. She took her time and corrected any problems that came up. Her staff was also very pleasant to deal with. I drove over an hour to see her.

Dr Moore has been my ophthalmologist for many years. I believe I have seen her always at her Foulk Rd office, fortunately only for routine eye exams. First rate, professional, takes her time, I never have felt rushed, always answers my questions and explains her answers if necessary, I dont recall ever having to wait long to get in to see her.

Cathy office staff is very rude and disrespectful for a receptionist.......they need staff with some class instead of trailer park trash working the front desk! Unprofessional!

Dorothy ruined my eyes