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Riccobene Associates Family Dentistry
2250 Shipyard Blvd Ste 14, Wilmington, NC 28403, United States
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Ma
Review №1

I went in with little hope and came out with options I didnt think could happen. Everyone is super friendly and caring.

Je
Review №2

I really liked the knowledge of the Hygienist and the modern equipment for X Rays. Dentist was very knowledgeable too! I’d recommend them highly. JA

Er
Review №3

In town for vacation. Called the local office with a broken tooth emergency. Sharon at the Bayshore location immediately found an appointment fir me just 2 hours later at the shipyard office! Dr. E and her team were fantastic. Expert, accommodating, and prompt. Her billing specialist Monica even handled a glitch on the insurance end with speed & ease. Highly recommend the Riccobene Wilmington team— they kept me smiling!

Ev
Review №4

Had an old filling that cracked. Was super anxious about getting it replaced. REBBEKKAH was amazing with music and a bubbly personality and Dr Espinoza was compassionate and handled the procedure with no pain. Love this practice.

Be
Review №5

Asked 5 months ago to get my wisdom teeth pulled. One is severely impacted so requires going under. They referred me to some other office. When I called that office, they didn’t know what I was talking about. When I called Ricobene back, they assured me they would fix it and that I would be contacted. That never happened. The only thing I received was a bill for an appointment that never existed for my wife. When I called about that, they suspiciously told us to ignore the bill and then i never heard anything about that. So 5 months goes by, I now have a chip in a wisdom tooth that is scratching my mouth. So i made an appointment for it to be looked at and they did a pano without letting me know it won’t be covered and then they shook me down for 60 bucks. Now I sit with another referral with the promise that someone “should” contact me within a week. Ever since Ricobene took over, this place has been nothing but problems.

Ti
Review №6

I looked up the new hours and looks like they will lose me as a customer.Im a phlebotomist and work 8-5pm Monday - Friday. I do not get time off.I worked with a cracked tooth for over a week and a half before just because I do not get time off. And whenever I needed dental work would go either after work or on Saturday.With those hours now being demolished. Im unhappy and uncertain what Im going to do to get the care I need.They also demolished the monthly payments which I utilized and did pay in full.Good luck keeping patients and making money. People wont be able to afford you now.And how does that make sense? Even if I did take off work, Id also be losing money from the hours missed at work?Been a loyal patient for 8 years and use to highly recommend to people.Cost of living has gone up since 6 years ago. I honestly cant fathom people who make minimum wage(7.25 still I believe) to even survive.Dental work is a important health aspect. Bad teeth can inhibit other issues regarding the body and affect the heart if Im not mistaken.Hope you reconsider the changes you are making. I can see a downfall on the rise.

Pa
Review №7

Exceptionally friendly, gentle, and knowledgeable hygienist and dentist! Highly recommend.

Ra
Review №8

I love my dentist! I, like most people, am not a fan of going to the dentist. The entire staff at Riccobene, however, is so nice that I am *almost beginning to like going to the dentist.

Ch
Review №9

As usual, excellent service. The staff is very welcoming, engaging and efficient. The team is focused on my needs and goes out of their way to ensure my comfort during the experience. Also, I love the use of technology - portable x-ray gun, camera hooked to laptop - to explain what is going on. Thanks for taking the stress out of the dental experience.

Mi
Review №10

Due to my own anxieties while being under treatment for an infected tooth I had concernerns that things might be going the wrong way. As luck would have it my regular dentist was out of the office on this day. I dropped by the Riccobene office on Shipyard Blvd to see if they could just take a quick look and settle my nerves. Since my dentist is a member of the Riccobene group it was no problem. They were very personable and assured me they would get me taken care of.All my personal, insurance information, and x-rays were at their fingertips. I didnt need to fill out a bunch of paperwork or answer a lot of questions. It was a settling experience for me, and Ill be back to my regular dentist next week to continue my treatment planI experienced first hand the benefits of being a patient in the Riccobene group.

Sh
Review №11

There in never anything negative to say about this dental facility, and the whole team, working there. They are so attentive to all my questions or needs, regarding any treatment. Ive had the pleasure to visit both regular dentists, and the ortho side. I highly recommend Riccobene, for a beautiful long lasting smile. Thanks!

Ra
Review №12

Staff are very friendly. Carolyn, my hygienist, has been extremely friendly, courteous, and informative during my procedures. I just experienced a deep cleaning and would highly recommend her.

Re
Review №13

The office staff, dental assistance and Dentist are very courteous and professional. They look for ways to improve your experience, comfort, and save you money. I havent experience this type of professionalism in decades. Bravo!!!

Te
Review №14

Exceptional friendly service. Dr Espinoza is wonderful and caring. They are great!

Br
Review №15

Writing for wife Lori. Past 6 months they have called to reschedule her mother 3 times.Her mother is in her 80s, also poor health. Lori has to take time off work to take her. They call...Hours.... before appointment to reschedule causing stress on her mother and Lori losing pay at work for Nothing.... Today Lori had a appointment at 1. They called at 11 to reschedule due to error on their part.

Re
Review №16

I have to say, no one loves going to the dentist. Today, I left Riccobene Associates Family Dentistry with a clean smile on my face. I messaged my friend Ashley Crouch at 8:30am complaining of a toothache. I did not have a dentist locally and needed her help. She answered me immediately and advised I call the Shipyard Blvd. location.Whitney answered the phone and immediately got me an appointment at 10am. All I can say is “Winning”.When I arrived the receptionist was inviting and had the paperwork ready for me.I was seen promptly at 10am by Patti. I have to say, Patti is one of the sweetest and most thorough dental hygienists I have ever met. My teeth felt silky smooth.I knew I was going to be told that I would need to have my wisdom teeth taken out. Like a lot of people, I procrastinated.Dr. Austin was very professional and attentive to my needs and the pain I was in.I left the office knowing that my smile and oral hygiene are in the best of hands.I would also like to note, that they are affordable and worth every penny.I will send an update in a few months, after my much anticipated wisdom teeth removal.

El
Review №17

Easy to make appointment. Good reminders sent ahead of time. Easy online check in. Punctual seeing me. Hygienist and dentist extremely personable. Been patient since they bought the practice and always professional. I dont hate the dentist anymore.

Ti
Review №18

Have been under the care of Dr Austin for several months now! Very professional among all Personnel and my dentist Dr Austin. Very knowledgeable and caring demeanor ! I feel very confident in his expertise and caring! Highly recommend Riccobene Dentistry 😀

TR
Review №19

This was a planning visit of sorts. That said, I have been going to Riccobene since it was run by the previous practice, and have never had a bad experience. They have always gone the extra mile to help. The CDAs, Doctors, and staff are all very professional, as well as friendly.

Ta
Review №20

I always enjoy my dental appointments, because everyone is just so kind and courteous! The entire team from the receptionists to the dental hygienists are knowledgable and professional, and Dr. Austin takes great pride in his work. I have never been to a dental office that equals the professionalism of Riccobene Associates!

ka
Review №21

Best dentist I ever went to!

JZ
Review №22

Formerly Bozart Dentistry, now Riccobene Dentistry... This dentist office is awesome. They are friendly, professional, efficient & I always trust them to do excellent work. They offer an affordable payment plan if you dont have insurance. I have been with these guys for 5 years & the camaraderie of the staff is second to none. I always feel such a positive happy vibe on each visit. I highly recommend any location.

Ch
Review №23

First dentist visit in over 4 years and I decided to go to Riccobene on Shipyard. My dental hygienist had a great sense of humor and made me so comfortable. Both her and the dentist answered my million questions and put me to ease about everything. I have already booked more appointments and excited to be taking control of my dental health again!

Me
Review №24

Pattie is nothing short of exceptional! My teeth feel amazing. Everyone I encountered today at the Shipyard location were very kind. I appreciate you all.

Ta
Review №25

I have visited both the Monkey Junction and Shipyard locations. My son and I received excellent care on all of our visits. I plan on continuing care here as long as Im in the Wilmington area, and highly recommend it to anyone looking for dental care.

Em
Review №26

Robi on shipyard is amazing!

Ka
Review №27

I am new to the area and found this location on line. Given the scale of this very large state wide practice and lots of their ads everywhere, I was worried it would feel impersonal. Boy was I wrong! At my first appointment I felt welcomed from all, including Logan, the receptionist, Patti, the amazing hygienist, and Dr. Austin. All are very competent, take the time to get to know you, and treat you as a part of the Riccobene family. I am recommending them to anyone seeking a competent team who makes you feel welcome. Behind that big name are kind and caring folks.

Ca
Review №28

I had a great experience at my visit from the moment that I entered the door and when I left. The Service was great they answered any questions that I had and very polite and made me feel important and welcome. I can not give enough Props and Praises to my dentist that I had, She was amazing and great. If anyone out there who reads this and has a fear of visiting a dentist, Let me erase them now and Quickly !!! Have no Fear they truly have you covered. She had my tooth out with NO Pain at all. Through before I knew it. I have already recommended this office to several people who I know have a fear of Dentistry. There office is located at Shipyard and they also have a great one on Carolina Beach Road. Thanks also to front office staff!!

Jo
Review №29

I awas impressed with the professionalism and spirit of the staff. I can tell they love working there and it shows. Great culture, great practice.

Ja
Review №30

Were Riccobene patients from Raleigh who just moved to Wilmington, and knowing the Riccobene corporate culture, we sought out their offices down here. As usual, Riccobene people are friendly, professional and fully equipped with cutting edge technology so that you actually look forward to going to the dentist.

Da
Review №31

Very courteous and polite. Got me in and out very quickly. Even called to see if I wanted to try to come in a bit early since there was a cancellation/no show before me. Thanks to the staff. They were great! Smiles and good vibes from start to finish.

Ci
Review №32

If you are looking for a wonderful dental clinic to work with, look no longer. Riccobene Associates Family Dentistry is the one! When I moved to the Wilmington area I needed a lot of dental work. I did research after research on the various dental practices that were offered and I feel I struck gold. Dr. Traci Espinosa is OUTSTANDING! She is one of several outstanding dentists associated with Riccobene Dentistry. She listens to all your concerns and addresses each of them with respect and understanding. In addition the practice offers 4 different dental plan payments for their services. I highly recommend Riccobene Associates and Dr. Traci Espinosa!

De
Review №33

Dr Austin is the best! He understands my extremely low tolerance for pain, he offers me options on dental treatment, and explains each procedure he does. This has helped me tremendously with my dread of having dental work done. I also love the way they walk you through the costs of different procedures and offer in-house financing. Everyone is very friendly and safety procedures are very good to protect against the covid virus.💕

BL
Review №34

The staff is very friendly and the doctors are awesome .they explain everything to you .and they work with you if you are self pay .I have no dental insurance

Ju
Review №35

Honestly, Im a chicken when it comes to going to the dentist. However, the staff had me truly relaxed and the experience was nothing short of superb!! My dental assistant (Rebecca) was so laid back, quick and knowledgeable and Dr. Austin , well not only was he fabulous, hes easy on the eyes, Lol..

Na
Review №36

I have always been terrified of the dentist. So much so that I have always needed to take something for anxiety prior to my dental appointments. Well those days of being doped up are now gone! I MATTERED here! I was valuable, I was significant, I was important.Scheduling my appointments I’ve had the pleasure of speaking to Crystal and Tyler. Both have been extremely kind, professional and accommodating in helping me find appointments that best fit my schedule.The Dental Tech Samantha was a breath of fresh air! Just as sweet as anyone human can be.Dr. Espinoza was amazingly kind and took it upon herself to explain everything she was doing (in layman’s terms) as she went through my exam. She left me knowing exactly what the came plan was and respected my wishes to keep my financial responsibility in the Camry price range not Lexus price range 😉Deena the Hygienist was the Bee’ Knee’s! Her kindness, compassion and gentle truth was just what I needed to continue on this healthy smile journey.Thank you Riccobene Staff for making my dental experience anxiety free! You matter! I’m excited to get my Camry smile 😁

Ja
Review №37

The staff on shipyard was great. The lady who did my cleaning was very funny and sweet and she told me a lot of information about the power toothbrushes in the WaterPik so I know what to do and what to get very helpful.

Re
Review №38

I needed to reschedule my cleaning from April. There were some last minute cancellations and I was able to get in today. Amy was a thrill to have as a Hygienist. She was very gentle, thorough and gave me some helpful tips to keep my teeth and gums healthy. My teeth feel So smooth and clean! And a great check up with Dr Espinosa. Thank you for taking great care of my teeth and Smile.

St
Review №39

Great service. Helpful, a super nice staff....Rebekah and Caroline ! Easy to deal with. Dr. Espanoza is a gem !

Ke
Review №40

Good experience with Debbie and Dr Espinosa. Dr Espinosa called on her experience and skills to save a tooth damaged under a crown. Tooth saved. Crown replacement on the way. Debbie did a great job fitting the temporary crown. Well done! Thank you

Re
Review №41

This was my second visit and again the professionalism, care, and genuine concern for your dental care is off the charts. BRAVO!!!

De
Review №42

I had a great experience today, even if the whole office was learning a new software system

Tr
Review №43

I could go to any number of competent dental offices closer to me but I travel to the Shipyard office because of Dr. Espinosa. She is a wonderful dentist and I trust her completely.

Ro
Review №44

Great place. Love Dr. E. She’s great!

Ch
Review №45

Well, I liked my dental hygienist, Patti, shout out to Patti. It was clean. I felt safe. They have special air filtration for Covid safety. I didn’t speak to the dentist for long, but they are usually pretty rough and she was not rough. I was pleased with Patti explaining the care I needed and the prescription toothpaste I now need. I was pleased that they broke down the procedures I will need in 3 groups, then gave me an estimate of the out of pocket expenses. I liked that they gave it to me prior to me scheduling appointments. This made me more inclined to schedule definitely. Overall quite happy. Will update after a few more visits.

To
Review №46

Personable, competent & efficient. Don’t recommend unnecessary work.

Ca
Review №47

I had a dental implant started today. Theda tired & staff were so amazing. They answered my questions & made sure I was comfortable during the entire procedure. I had horrible experiences at the dentist when I was a child & am terrified to go to the dentist, but Riccobene associates are fantastic. The entire staff & doctors. I highly recommend them for all your dental needs.

Ha
Review №48

Caring, professional and thorough. Attention to detail and well being of patients is outstanding.

Je
Review №49

I really wish the Dr. had spent any time at all explaining the details of healing

Jo
Review №50

Robi B and Dr. Espinosa as well as the friendly and welcoming front desk staff at this location make each visit pleasant. I have gone to Dr Espinosa for several years and she is very exacting in her dental work and gentle. Speaking only for this location I highly recommend Riccobebe dentistry. This is the only location that I have found that actually provides consistent and friendly customer service. Billing charges are explained, questions are always answered and materials are provided if you wish to have more information about a topic. The facility is always clean and brightly lit. it is as clean as a hospital in that location.

Sa
Review №51

Dr Espinosa is the best dentist I have ever had. She is very personable, caring, and very good at what she does! I wish I had found her 20 years ago! I have also seen Dr Austin. He is also wonderful!

mi
Review №52

Riccobene has always been timely with appointments. No waiting around, and all of the staff are very polite and make the experience a breeze to go through.

Ja
Review №53

This was my first procedure, and it was almost completely pain free. The front desk was very welcoming from the time I walked in the Dr. Was awesome!!

Em
Review №54

Dont go here if you are high-fear or high anxiety. My husband used to be a high fear patient of any dentist but has managed to get his fear and anxiety under control over the past 5 years. He has had multiple dentist appointments in the past 5 years and has completed his appointments and walked away with no issues. The dentist refused to see him because he was sweating, looked at his chart and saw he was high-fear and proceeded to refuse service because she doesnt specialize in high fear or anxiety. He even told the dentist that he wasnt anxious and wanted to proceed with the appointment. Her response was well I dont specialize in that and frankly, I am running behind today. Sounds like a personal problem and you should manage your time better. Absolutely unprofessional and as a medical professional, you should not treat a patient in that manner, whether you specialize in high fear or not. Show some compassion to your clients. I promise, your paperwork can wait. Absolutely disgusted.

Je
Review №55

Amanda did a superb job. Her attention to detail and caring demeanor left me without a doubt that I was well taken care of. Dr. Espinosa took time to explain the treatment needed and left me feeling comfortable with a path going forward.

Jo
Review №56

Outstanding service and care. Best dentist I have ever been to in my life.

Pa
Review №57

I’ve always been nervous about dentists but they put me completely at ease. I had a pain-free filling. Dr. Traci Espinosa was wonderful and the rest of the staff could not have been nicer. I highly recommend them.

Mi
Review №58

They do an awesome job and they are very nice and caring. Thank you.

Ci
Review №59

I was very well taken care of today!! Dr. Espinosa and her technician Debbie worked very efficiently towards helping me to have healthy teeth!! I will definitely go and see her For the rest of my needs!!

Ch
Review №60

They saw me same day for a painful tooth. The hygienist was amazing, so nice and wonderful to deal with. The dentist was also wonderful and put me at ease. Treatment plan was established and they walked me through my financing options as well.

Le
Review №61

Very Organized & Constructed I Would Definitely Recommend There Efforts 😁,

Cr
Review №62

Dr. Espinoza and Rebecca was amazing with me today. I had filling done today and they way they worked together was amazing... I felt safe and no pain... Thanks ladies.

Tr
Review №63

Very friendly and professional staff. Never felt so comfortable at a dentist appointment lol

Di
Review №64

It the best Dentist I ever been too. The people that work there are very nice and cares. If you need the best Dentist this is the place to go. Thank you for everything and you my #1 dentist.

Ni
Review №65

The 1st time visiting since the name changed. The staff was awesome as usual. They made safe

Ka
Review №66

Was on the search for a new dentist. This place was great. So nice and welcoming. Great work

Ro
Review №67

The VA sent me here and I couldnt be happier. They got me in for something I thought was serious. Looking forward to the next visit

Al
Review №68

Thank you Debbie. Your instructions helped with my mouthguard. I learned proper fitting.

La
Review №69

Very thorough dentist, gentle efficient , funny hygienist. Nice facility.

Te
Review №70

The staff are very professional and polite. It was obvious that each staff member I cam in contact with, genuinely cared about my well being and satisfaction with service provided.

Mi
Review №71

I am used to a single, dentist, owned practice where I as a patient feel I belong here. Im a patient not a customer. I am not receiving a service. I am receiving CARE. The staff, reception, Patti and Dr. Frances, at Riccobene was superior and professional. There was an atmosphere of care about them, yet their caring seemed to be restrained by the constrains of managed productivity that is good management rather than empathetic medicine. Perhaps its just me the new patient; but the sense of being managed rather than cared for was still there.

Po
Review №72

They are always friendly, professional and on time. They are great!

H
Review №73

The stuff was very friendly and the office was very clean and the service was excellent !!

Ra
Review №74

Our initial visit with Riccobene Associates Family Dental was a pleasant experience. Just thinking about transitioning to a new dental practice can be terrifying, especially during the Covid-19 pandemic. Staff were professional and courteous, the office environment was clean, and appropriate personal hygiene measures were undertaken.Our subsequent dental service has remained excellent.

Je
Review №75

Having to spend thousands to fix the work that they did. Wish I had never used them.

Cr
Review №76

The staff are excellent!!! Dr. Austin is amazing! He is very kind and takes time to explain everything going on.

ka
Review №77

Every member of staff that I had the pleasure of interacting with was pleasant, supportive, non-judgmental and peaceful. They made a potentially negative experience uplifting and encouraging. I am so satisfied with my experience today and I will definitely recommend this team to my friends, family and coworkers. Thank you for helping me take control of my treatment plan and providing me with the courage to want to smile again. Great job!!!

Li
Review №78

Great dental practice I’m very pleased with the service I received.

Pa
Review №79

Prompt, friendly, caring, competent!! Makes you feel GOOD about going to the dentist!

RI
Review №80

Ultra professional and caring. I am in the process of having an implant down. The first stage of removing the number 14 tooth and building up bone was remarkably done with only a little discomfort. Thanks Dr Tracie and Rebecca.

Na
Review №81

Love my new Dentist. Staff are welcoming and very friendly. Grateful that my sister recommended Riccobene to me.

Li
Review №82

Staff is always professional, helpful, and kind. I have never been in a dentist office that worked so hard to put me at ease and ensure my comfort during intense cleaning. Thank you!

g
Review №83

Dr. Espinosa is the best. I just met her today for 4 fillings and she is honestly the best dentist that has ever worked on me. If you have any type of anxiety towards going to the dentist, she makes you 100% comfortable.

Um
Review №84

The dental hygienist that worked with me was very nice friendly and has a great spirit.

Ca
Review №85

A really good experience on my first visit. Friendly upbeat people, a cool environment; a bit of music and people walking around chatting and going about their day with a good attitude. My dentist was lovely and Im excited about getting my treatment plan started. Very reasonable costs and an easy to understand break down of the price of the work. All around best experience at a dentists office ever.

Mi
Review №86

I went to the Shipyard location and had a filling done. It was the easiest dental appointment Ive ever had . Dr Austin was really efficient and it didnt even hurt when he got me numb. Jennifer the assistant was amazingly funny and kept my mind on conversation instead of the work being done. The entire staff was extremely helpful understanding my possible fears and felt really safe with ALL the precautions they are taking with COVID-19!! I reccomend any of my family and friends to see Dr Austin and his crew !! They are a great team !!

Ja
Review №87

I love all aspects of Bozart Dentistry !I’ve had quite a bit of dental work done and have always been extremely happy!Dr. Espinosa is just awesome as are her assistants!From scheduling to dental work to dentures, all top notch!The billing is awesome as well.They make you feel like there is no reason you shouldn’t keep your teeth in great shape.Kayla at Shipyard is so nice, so efficient, and really knows her stuff!

Me
Review №88

Great staff! The only dentist office that I have ever felt like what I need and can afford mattered. They are willing to work with you on your treatment plan as well as a very affordable payment plan. I feel their prices are reasonable and in most cases lower than other offices.

Je
Review №89

I feel pressured to do other dental work. I do not agree with all of the recommendations. Also, the dentist is too young. I prefer older dentists who have more experience.

Je
Review №90

Great staff! Dentist and staff were very friendly, professional, their communication on every aspect of my visit was thoroughly explained. I look forward to working with them to improve my smile and dental health! Thank you!

Mo
Review №91

My first time visit at Riccobene Associates, I was very pleased at the professionalism, Staff was very helpful. 🤩

Wi
Review №92

They made me feel at ease and made my visit a pleasant experience.

Ma
Review №93

Exceptional care and my dental hygienist patti was wonderful!! Madison was extremely friendly and helpful with my insurance and questions. All safeguards were in place ! Dr . Espinoza explains everything that is needed. Thank you !

Ev
Review №94

Everyone at the office was so friendly! Jess, our hygienist was extremely patient and understanding with us and our 3 year old, who was less than thrilled to be there. Jess patiently waited while we had two talks with our daughter to coax her to open her mouth and even then, Jess worked around our daughter, who was sitting on my lap and refused to lie down. Our daughter ended the visit happy: with a treat, new toothbrush and ready to go back to the dentist next time. Bozart is in network for our daughters health insurance and we are so grateful for the positive experience!

Ji
Review №95

Their Covid procedures appeared to be well thought out. The Dentist and Hygienist were both pleasant and experienced.

Di
Review №96

Robi is an excellent Dental Hygienist! Professional, competent,thorough, communicative, and compassionate. Someone that really enjoys her profession and takes it serious.The Dentist was nice at explaining and answering all questions I had! Very patient!Regarding Heather and Maddie at check in and check out they could not have been more kind and willing to help with any paperwork or future appts. Even the appt to be seen was made with ease and friendliness.As a first time patient I must applaud Riccobene for hiring a great staff at the Shipyard location! I definitely will come back! Thanks all for a pain free visit in all aspects!DVR

Ji
Review №97

Was satisfied with the procedure i had done.All the staff was professional and friendly.

He
Review №98

They really know what there doing

Aa
Review №99

For someone like me who is afraid of the dentist they made me feel comfortable

Ke
Review №100

This is an absolutely wonderful office. Very professional, friendly and clean.

Information
23 Photos
100 Comments
4.6 Rating
  • Address:2250 Shipyard Blvd Ste 14, Wilmington, NC 28403, United States
  • Site:https://www.brushandfloss.com/
  • Phone:+1 910-392-9101
Categories
  • Cosmetic dentist
  • Dentist
  • Dental clinic
  • Dental implants periodontist
  • Oral surgeon
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–4pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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