The staff in pre-op were nice and knowledgeable. My nurses and aides overnight were very caring and helpful. One brought me some Graham crackers about 3:00 AM because I was hungry having missed meals all day. The day staff were also very helpful in getting me up and walking. I appreciated all of them.

Ive been visiting this hospital with my 11 yr old son for over 6 years now and they are amazing! Theyve been like a second family to my son and I. I really love the stuff and we enjoyed every visit weve ever had! And hope to continue our beautiful and blessed relationship with everyone weve encountered or will encounter for years to come.

Had our baby at Wesley and our entire team from the OR, doctors, anesthesia, nurses, lab, lactation, house keeping, and food service were kind, helpful, and knew their jobs well. It made for a great birth even given that it was a c section. Really good people who clearly enjoy their job and taking care of others.

The overall staff was great. Very good care. The only problem I had was with dietary. I had a one day surgery and had to eat before I could leave. I asked for a turkey sandwich. There was not a sandwich to be found. We were 2 hours from home. The time it took to check out we could have been home. Excellent care.

For the most part we had a wonderful experience at our stay with Wesley. There were some staff that didn’t seem to know what they were doing and made us feel unwelcome during the birth of our girl. We however had some incredible staff that made us forget about all of the negative ones. Overall we would say a 4 as there’s always room for improvement. Becky the nurse we had in the birthing suite is the best just so everybody knows. She was hands down the best and with us the longest during our stay. Thank you for all your hard work!

Everyone from admissions to recovery made me feel safe and cared for. Answered all my questions. For surgery...i had a great experience.

Its sad because Im a former employee. So, this story is not recent. But after years Im able to remember it sadly. It was in 2018, I had gotten into a car accident. I guess I hit my head pretty hard. I blacked out and when I came to, I was in the Wesley ER... and I was also screaming. I had no idea I was screaming!!! I apologize. But, the staff was very cold to me and communication was not present at all. I had to lay supine with a neck brace for hours and was already still very confused from the accident. Apparently EMS cut my clothes off. When I told them I needed clothes, the tech came in and just threw them in my direction and walked away. They seemed very annoyed with me. They didnt help me up out of the bed when it was time for me to go. My sister had to help me. The doctor was the nicest person there.

The staff were extremely friendly and welcoming. I felt comfortable with everyone. The care I received was excellent!

This bad experience is regarding the loss of our belonging while staying at Wesley hospital in Wichita. In the 1st week of August 2021, our 93 years old mom admitted & stayed there for a week. After mom returned home, we realized that her gold necklace with a diamond cross shape pendant was missing. We reported this right away back to Guest Service at the hospital.They were very nice and looked for it but no luck after several phone calls back and forth for weeks.It is sad to share this story but hope that if you or your loved ones have to admit to hospital should not wear any valuable jewelry.

This second time I attended the ER was a much better experience since their waiting time wasn’t as long as the last time I went in for care. My stay was filled with so much attention around my need by many departments including ICU, I went trough a series of test and care like I’d never experienced in a lifetime. The nurses and Doctors involved were very attentive and kept me in the loop of my condition although my stay.., I want to thank each and everyone involved all the way to the cleaning staff and the kitchen carriers but it would be impossible to be done without this survey so I want to say plain and simply “ Thank You Very much for all you did on my behalf”. Sincerely yours truly Rene Alberto Hidalgo Fuentes.

From the moment I walked in the door until someone helped me out, I felt welcome, cared about, and respected. The staff was awesome. Having to get the tests to determine the extent of my newly diagnosed cancer was something I dreaded. I arrived scared and worried. But the staff managed to make the event a comfortable and hopeful one. In fact, they actually made me smile and enjoy new friends as we shared our lives and hearts. Indeed, they even made me laugh (appropriately)- something I really needed at that time! Five stars for everyone from the one who wheeled me to radiology through the whole procedure! Thank you.

I Love Wesley, they are so friendly and helpful. You get great care while your there.

Kind and professional. Got into my appointment in a timely manner. I got lost on the way to the area I needed to be in and not only did someone try to point me in the right direction, they walked me there. Ive had many dealings with Wesley throughout the years (one of my children was born there, he also received cancer treatments there, many other things as well) and theyve always been top notch. Highly recommend!

The whole staff was wonderful. Everyone from the information desk to the girls at registration and the nurses. The pre op nurses were amazing. The surgical nurses we beyond wonderful. The post op nurses were superb. All the doctors were great as well. Thank you for giving me my life back by working on my knee!

Quick to get vitals and back to a room. I know at least one of my doctors called ahead to let triage know to expect me and why. Jeannette was great and made me feel a sigh of relief that I was in good thanks and could just sit and allow the excellent ED staff take over with skill and care. Dr. Mosley was open to discussing the plan with my multiple outside medical teams to formulate a plan and then asked for my agreement. Even though I was in a Covid mental fog, I was absolutely confident his plan was the best possible course of treatment. I especially appreciated that he physically sat down to get my history, though my mind was functioning poorly at best, he indulged my meandering history. He saw likely dozens just like me that day, but still gave me his full attention. I’m feeling much better and am back to work. I’m grateful for the CARE I always receive at Wesley.

A long wait with no information, seemed cavalier about a broken leg and left us waiting in the metaphorical dark for hours.I understand that it was quite busy when we arrived, but my husband waited hours and hours for anyone to see him. He broke his ankle badly and we were stuck in a room in the back with little to no attentiveness or information. Very little information was given about his break or what kind of cast would be given. People flitted in and out of our room without doing anything, and his broken foot was bumped multiple times by careless staff. 99% of the staff was extremely kind and thoughtful, I want to make that clear, I just dont appreciate the carelessness around a broken bone.Overall, I understand that a busy hospital is busy, and there are problems more vital than a broken bone, but it took hours to get any pain medication, and hours more for anyone to see him. We are still waiting for his cast or splint or whatever to be put on, after almost 4 hours the orthopedic specialist has not arrived. The info keeps changing depending on who is talking, which makes me nervous. This injury could affect him for the rest of his life and there is not much of a sense of urgency about it. I know our experience is not unique, but it feels like we are being totally ignored (is it because we dont have insurance?)In the end, I know the people that work here are doing their best, and they DO care. But there are some serious flaws in the chain of communication and administration that made our visit very unpleasant.EDIT: Very shortly after I posted this, we were attended to in a very caring and professional manner. Like I said, the staff is fantastic, the process just needs to be streamlined for painful intakes, we have been here for 5 hours.

The lab tech I deleted with was great as usual knew what she was doing and even help me with numbers so my doctor could order the rest of the lab work he needed. She is always in great spirits and very knowledgeable about her job.

This was my first experience have any type of medical procedure done in Wichita, as I am from Hutchinson. If I could give 10 stars I would. The care that I received from the moment I walked in to have surgery until I walked out was spectacular. The facility was clean and The staff, nurses, and of course, my Doctor were all amazing.Shout out to OR Nurse Amanda, Dr. Locke Uppendahl and his team, and recovery Nurse Deana!! All of you made my first Wesley Medical Center experience amazing.Thank you so much,Hollee

I was in a car accident and had to go to the E R and decided to go to Wesley Hospital, even though there was a lot of people waiting, they were able to take care me in a timely manner. The hospital was spotless clean, staff members were amazing, starting with the front desk to the transportation personal, nurses, doctor, technicians and more, they were very professionals, polite, and dedicated.

My father was admitted to Wesley for gallbladder surgery that did not happen. We spent 5 days of a roller coaster ride of going to do the surgery then not doing the surgery because he was considered too high risk. Sent us home hoping antibiotics will fix the issue. There were very long periods of no communication from the doctors. Twice I had to state the obvious of no communication in order for a doctor to appear. Also, we were never told that they were changing his food consumption. He went 72 hours with only a bowl of broth and some jello!! Again roller coaster ride and no decisions. The all of a sudden he has a regular meal in front of him!! Again no communication from anyone. The nurses didnt even know!! The only reason I rated a 2 star is because the nurses and nurse assistants were totally outstanding. They were the ones who my dad felt cared about him and his health. They are the real heroes in this issue. They need to be commended for their service and hard work. My dad isnt sure if he wants to come back after all that happened.

I am extremely pleased with how well I was treated. Every Dr and Nurse made me feel very comfortable and eager to help me in every way. The communication with all was very comforting and kept me informed about all aspects of my surgery during my entire stay.

They were awesome. The nursing staff made me very comfortable. The operation was on time and went well. The recovery room was comfortable and the nurse, Anita, was very kind and helpful. Wesley also did a great job with pre-op the week before my operation. Navigation around the hospital was a little tricky for my husband since there was construction but overall a wonderful experience.

The staff was great and delightful to work with the day I needed to go in for surgery.

Was very impressed with my pre-op appointment. The nurse was friendly and efficient. Also saw a PharmD student and a Nurse Practitioner. All were very nice and efficient. Glad its done and wont have to do that on surgery day!

My experience was great. The process from check in until the time I left was done as rapidly and efficient as possible. The staff there was very friendly. They told me everything that needed to be done and covered every question I had as well as things I had not even thought of. For my first time experience I don’t think it could have gone any better!

I was very happy with my care. A few employees stand out in my mind: Aaron from the kitchen was always very nice and polite, Lauren a nurse assistant was very kind and always happy to help. The male nurse I had right after my surgery was awesome, but I cannot recall his name.

I have absolutely nothing but good to say about this facility and staff! They are such a kind , caring and thoughtful staff...very thorough, knowledgeable and competent! I got lost on my 1st day and a nurse escorted me to where I needed to go... not her area, but she took time out of her way to help me. An ICU nurse volunteered to take us to my husbands new location and even carried our pup in her carrier the whole way! These people are angels! Then hospice got involved and they exceeded our expectations! Even a dietary staff volunteered to help feed my husband...I love her for that! I cant say enough good for this facility and the care they provide for the patient and the families! Thank you all!!!

The Registration room was not a good experience. The gal checking me in was extremely rude and asked well who is going to watch him? about my 15 month old son. I informer her that I called the previous day and was assured it wouldnt be a problem. The sono technician was amazing and deserves all the stars! She was great and patient with my son and appreciated her calm demeanor. Just unfortunate to be welcomed into a facility with no respect or patience.

Wesley Outpatient Wound Care is really a great place to get help! My back surgery incision was not healing right and the doctor and nurse that cared for me were on top of all the problems quickly. It is complicated, but they got ahead of each change and kept it from infecting. I am impressed!

Went in for my scheduled yearly CT chest scan on August 16, 2021 at 6:30 AM. I was checked in by the nurses on duty, then waited a short time to go to the main area to have my CT scan. My visit did not last but 35 minutes. Every nurse (hero) that I came in contact with during this visit as well as the technicians who performed the CT scan itself were all professional. I would highly recommend Wesley Medical Center Wichita Kansas for people to use for their medical needs.

I have never received such quality care. I was afraid because I didn’t know what was going on, and no one could be there with me. From the admissions desk and all the way through this visit the staff was kind, professional and calmed my fears. Thank you to the nurses and the doctor who took care of me they were the best. I’ve shared this positive experience with anyone who would listen.

Delivered all my babies here and had a couple ER visits over the years, Ive never had a bad experience. There might have been a couple nurses and residents that I wasnt crazy about but most of them are great. All the staff I encountered was friendly, reasonable and they take time to explain anything we were confused about. The facilities are clean. This is our preferred hospital in the area, especially for the kids.

I love Wesley Medical Center. The staff are very helpful and friendly. I felt appreciated.

Check in very smooth, Nurses were exceptional and polite in all depts. People that moved you from dept. to dept were also polite. Wasnt there very long been treated well. THANK YOU!

Other than the night nurse assigned to me in CCU, The staff was excellent. Answering questions. Ready to help me at anytime and help make me comfortable.

I knew I was in good hands because after a few visits that all the health givers was on the same page and they were very friendly and appeared very knowledgeable. My wound on my calve has improved and a month later it has healed. Thank you Westley wound care ..

The Nurse receiving patients in the door (8:00am on July 26, 2021), rude to everyone!! We understand that you might be overworked, might be understaffed and probably very tired. Doesn’t make it right that patients get treated like garbage. I’m here with a patient and what I’ve witnessed…is down right sad!!! I have nurses in my family, I have friends that are nurses and they said patients shouldn’t be Treated like that!! I also agree that nurses shouldn’t be treated like garbage!!! However, the way these nurses are treating patients is embarrassing!! This is the career you’ve chosen!!! I’m so unhappy with this hospital!! When do the nurses get held accountable for their nasty behavior?? One lady waited for an hour to get her ice pack. Another gentleman was in so much pain, he left because they were so rude. He was going somewhere else. I felt bad for him. Another man was trying to explain to the nurse that his wife gets blood stuff done often and that she needed certain things because they’ve done this for awhile now and they were rude to him. Three different situations and the same treatment from the nurses!!! I would not recommend this hospital!!!!!

I generally have gotten great treatment here. Today, I spent 8 hours in the ER, which I get because they are grossly understaffed and have no beds. Its going on an hour to be discharged. My IV bag is empty and the machine has been going off for at least the last hour. Pay these people more and staff them appropriately.

Had excellent care and all nurses and aides were soooo caring and helpful. I was treated with respect and didnt have to wait but a minute for my call light to be answered. Radiology and other departments were great as well.

I cant say how wonderful the entire staff was here from the post op to the floor nurses they were amazing had a tkr and they made every moment of my stay glorious above and beyond all you ladies rocked

They are a great staff of people they are friendly and kind to everyone they listen to what you have to say they are respectful and gentle and I love going here

I was in the hospital for 8 days. I had the BEST Nurses and CNAs that took care of every need I had and just made my stay feel like I was at home. The staff from housekeeping, food service and image services were so friendly. In a time when we really need help and dont feel good, my experience really was amazing!

Great place to put a hospital if someone ever wanted to

Im very pleased with my visit. Armosa (probably misspelled) was a gracious and effective guide and technician for my procedure.

ED west docs and nurses were great! One of the docs was kind enough to offer to get me something to drink (I wasn’t the patient). I work in medicine and know how busy they all are so it was amazing for them to be kind enough to ask and get me something so basic that was very appreciated!! Waited overnight in the ED for a room for my son to be admitted. 7th floor nurses Britney, Liz, and Tammy were great. However, a night shift skinny red headed gal 7th floor, was beyond rude to our family and has a bad attitude! Her behavior alone made me give 3 stars, although she deserves zero stars.I’d be ashamed for her to represent my company. She needs a lesson in compassion and customer service!

Everyone there took such good care of my mom (in the MICU) and me! I am in awe of the doctors, nurses and techs who tended to my mom. Everyone I encountered helped me with directions, answering questions and even a nice warm blanket while I napped with mom. You are angels on this earth!

This was my second procedure in the last 12 months at the hospital and each time, everyone that I encountered from the nurses, doctors, to housekeeping and food services was professional and caring.

I always go to Wesley bc they were the best. However this go around it was the worst experience I’ve had at a hospital. Sorry all the way around and sad thing is they billed me THOUSANDS! There process to obtain your covid results is absolutely stupid! 6 days later no results.

The staff was very caring, and helpful. They all did a amazing job. I was well cared for, and anything I needed they took care of it. Was very thankful to get to spend time with my husband before they took me back for surgery. As soon as I was out of surgery, the surgeon went out to talk to my husband , and kept him updated on everything. So my husband did not have to pace the floor, and wonder if I was okay or not. All in all amazing job.

The staff was very helpful and courteous. Everyone there helped answered any questions that my family and I had. I was checked on regularly which is always nice while being in a hospital. I saw/dealt with several different nurses/doctors and ALL of them were AWESOME! This was my first visit here, but was my 8th surgery, and the anesthesia team were wonderful about listening to me about was has worked for me in the past without making me sick afterwards. I would definitely recommend them! 💯🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟

Thanks to all the nurses and doctors that worked on me during my visit! Nurse Megan was especially great. Even though It was a pretty intense procedure I had no problems and no pain before or after. Thanks again to all those working for Dr. Salloum in the hospital.

I have been in this hospital off and on since 1980. Always have good care. But when I was there and admitted the first week of this month, I want to say that my care this trip was one of the best stays of all my time s here. Everyone that came in my room for whatever their job is was the best Ive had in years!! They all new their jobs well and always very pleasant. Not able to get that Everytime Ive been in there thru the years. Believe me, I will be letting people hear of this trip for sure. Thank you for such loving and caring people! BONNIE TRUMPP

From the point of entry to my exit I felt safe and comfortable. My check in went smoothly. The facility was clean and the cafeteria food was great Everyone was helpful and in some cases humorous. The tech that took care of me was efficient, knowledgable and easy to talk with. I would definitely recommend Wesley Medical for your health needs.

Awesome Staff went above & beyond! I lost my way in the maze of hallways and they escorted me to the right place. Then I had appointments for 2 days and they got procedures covered on day one, which saved me a lot of time and energy! Im so happy I chose to go Wesley!!!

Scheduled MRI was what we went for. Staff was great but wesley billing is a nightmare. 1 bill for the hospital, 1 bill for the Dr and 1 bill for the radiology. Seems like they have the mindset: If we make it complicated enough people will get frustrated, give up and just pay it blindly. Left our wesley physician for the same reason. It seems to be the wesley way

Case manager Katherine Felt is an awesome professional.She went way out of her way to help.I cannot thank her enough

My wife and I arent familiar with Wesley Hospital in the center of Wichita. Thankfully Wesley provides a guide, she walked us to the prep room. Would had been scary to be on our own to navigate those hallways! We where treated with smiles from everyone. All so pleasant while completing their task while getting me ready for surgery. From the paperwork trail to preparation before being rolled into surgery, each person was light hearted, keeping me and my wife calm. Even the two ladies wheeling me out to our car was so pleasant. Thanks, all of you!!

Went in last Sunday because I was miscarrying. I already knew I was pregnant. Got to the hospital waited over an hour to get called in. Finally went in they did a urine test and told me I was not pregnant. Did not do blood work or sonogram nothing. Was in and out in 10 min. Went to my OB the next day and they confirmed I was pregnant and miscarrying with blood work. Long story short, they didn’t even try to help me.

At 21 years old I just recently underwent a spinal surgery here. This was my first experience with Wesley and I was overwhelmed with the kindness and care I was shown here. I remember every single nurses name I had bc they left a loving and lasting impression on me. The care received here was amazing and truly was done out of love in their hearts to care for patients. Registration with Helen was the best first impression of Wesley and only continued to get better as I was checked in to the hospital. My nurses and techs that took care of me overnight and throughout my stay were so attentive and caring and went above and beyond my expectations of how this stay would go. The room I was in was so clean and absolutely comfortable and they answered my call button quickly and genuinely wanted to assist me. These people are amazing and the patient care received here is top notch. I am blessed to have been a patient here and I would recommend it to anyone.

Best care and team Ive ever had. Everyone is so friendly and make sure you understand whats going on with you. Highly recommend

Excellent care by the entire staff. The nursing staff was very prompt and friendly with whatever you needed. Hats off to the care given, making it as comfortable as possible under the circumstance

Staff was really great friendly,sweet, fun, helpful understanding. Of course there was that 1 evening shift i couldve done without (the whole shift i met that night acted like they didnt care). Our stay was totally unexpected my daughter got admitted from breathing problems for rsv

Overall, the experience was pretty good. There seems to be a big lack of communication/knowledge of the way things operate among staff. My husband went up for the pre-op intake and had an EKG done among other things. Then he was contacted saying he had not had an EKG done so there was a real mix up about that. We found that when one person said things would happen a certain way, that the next person would say something different and what really happened wasnt either way we had been told. The staff was friendly, nice and accommodating and tried to make my husband as comfortable as possible.

The nurses were terrific! Kacie, Kim, Alice and Marcie. Pamela and Jordan were very friendly from food service. And Marci (sp?) was a blessing who cleaned my room.You should have Kleenex boxes on the table, also a pad of paper and pen. To write any questions down.

Everything was great except for having to be poked 5 time to just get an IV started. Nurses were friendly and attentive. Facility, surgical room and recovery room was clean and state of the art.

Parking situation is entirely unacceptable. No one to help elderly or disabled maneuver through the maze of buildings. Everyone acts u bothered that you are struggling in a mask to see your loved ones. Sometimes, multiple times a day. Horrible experience. Nurses not answering call buttons, or responding to alerts in patient rooms, sometimes for up to ah hour. Unbelievable

I pre-registered over the phone, signed a few consent forms online and my check in was so smooth and fast. COVID precautions did not slow things down at all. Staff was very friendly and helpful.

Thank you to the wonderful staff at Wesley!Everyone made my stay as enjoyable as possible!

Newly remodeled room was very nice, especially having blinds on windows that were remote controlled. Room was very quiet and pretty big. Cant say enough about the amazing staff, from nurses to doctors to lab to cleaning crew to food service. They were all friendly, attentive and helpful!!

I was impressed with the professionalism of the ER staff from the receptionist, Nursing Staff, Technician to the Doctor on call! I was treated with respect and my medical needs were met! I would recommend Wesley ER in Derby to anyone who has an emergency!!!

The staff were great, always responsive, the food was good at times and can be rated as “typical hospital food”

My surgery was 5 days ago. My surgery was done as an outpatient. I was very impressed; I had a nurse that seemed to be with me the whole time leading up to surgery. She was very attentive to all my needs. Hopefully I never have to have this done again but if I do, I won’t have a problem returning to Wesley. The whole experience from beginning to end was a good one. Thank you to all those who took care of me!

I had outpt iv abxs for a week. staff were very prompt and couteous. i loved the nursing i received. i am retired lpn so was able to appreciate everything they did for me.

Everyone was helpful. The construction at the parking garage was very inconvenient for me, with mobility problems. However, all of the medical people were very kind, thoughtful and helpful. The one administering anesthesia described what was happening, what I might feel, and I really appreciated that. Thank you.

My quality of care was not important to you, nor was any of the other patients sitting there for over 6 hours, I am disappointed that I thought Wesley was different then other hospitals and that we as patients were valued as that, I know now that Unfortunately because of your monopoly ways you will never go under as a hospital but im grateful to live in America and I still have the God given right to not choose you for my Healthcare services. I am hopeful my feelings get spread to those who need to hear it, and trust me you rank just as bad as Ascension Via Christi Hospitals....you dont get to use what you created as the reason of the problem, when it was a global pandemic your nurses were heros, now they dont care about anything other then the narrative, is that patient vaccinated! Oh the nurse is because you let your nurses down by telling them hey its ok you worked hard and got us through but now if you refuse to vaccinate your no good anymore....you created the problem, not the pandemic....

My husband was in four different rooms during his one week stay, two times in Neuro ICU and two times in Building 4 the 10th floor. The nursing staff was really excellent in each one of those areas. I wish I had written down all the nursing names, but we had nurse Jane on the 10th floor who was so special when we were delayed getting discharged. She made me feel so much better that day...getting out of the hospital with all the prescriptions and orders is always difficult, but she helped me understand why we were delayed. Edward was also a nurse on the 10th floor who was wonderful. The chaplain who came to visit us was wonderful. The occupational therapists and physical therapists and case workers were all so helpful. The neuro ICU nurses were wonderful as well, but I only remember one name - Candi who was wonderful, but all of them were great nurses.

Everybody at Wesley medical center was very courteous kind and helpful during my stay after my surgery. I cant thank Dr Whitaker enough for the fine job he did on my back. All the nurses doctors and all the staff were excellent at attending to me. I would recommend this hospital to anybody. And definitely would recommend Dr Whitaker and his staff to anybody whos searching for fusion surgery on their back. I dont know anything else to explain it other than excellent care. Thanks to everybody involved in my surgery and care.Rodney Shelton

Had an excellent experience. This group was great very professional and personal. As a patient felt extremely comfortable with everything that was going on and done before during and after my procedure.

My boyfriend was having issues breathing, couldn’t stop coughing and couldn’t sit or stand up for more than a couple seconds without feeling like fainting. I thought it might’ve been bronchitis or pneumonia, this was on March 29th of this year so he went here to get COVID tested and treated. For whatever reason the staff wasn’t willing to help. After complaining that he couldn’t stand or sit up without feeling like he’s gonna pass out they offer him a wheelchair. That’s it. After suffering long enough in the waiting room showing clear symptoms of COVID he decided to leave & go to via Christi where he tested positive for COVID and was treated. Months after he gets billed by Wesley for over $400. For what, a wheelchair? If that doesn’t tell you to not come here I don’t know what does.

I had a very good experience at Wesley. I had pre registered so getting through admissions was very quick. All of the nurses and doctors up in endoscopy were very nice, skilled and empathetic which I truly appreciated.

Being admitted as a covid patient I believe that the staff lacks communication skills with their patients. Instead of informing the patient their plan of action or what they are currently doing to them. They stay quiet leaving patient not understanding and scared of what is happening. Then when the patient is panicking because something is being shoved on their face and strapped down not knowing what it is or how it works but feel like their being suffocated the doctors claim that the patient has anxiety or mental disorder. The care from the nurses causes mental disorders to a person who has no history of mental disorder. Not to mention leaving patients in wait while they need to use that bathroom to the point that they have urine running down their legs. Also the resident doctors of the LDR department have the least sympathy for you. I was told I was going to kill my baby after being released by a high risk specialist and the resident OB disagreed with her judgement and thought she had the right to say that to me. Strongly debating legal action for emotional distress of myself and my baby.

Everyone was nice and there was a lot going on but the reason we were there was not truly taken care of even after being there 4 hours. My husband smashed his thumb in a door and the fingernail was already turning black and all they did was give him narcotics. We ended up back in minor emergency the next day where they finally burned holes thru the fingernail to release the pressure which helped bring down the swelling. His thumb being 3 times its normal size. Why wasnt this done at the ER during our first visit? Now we have a hospital bill and minor emergency room bill.

Other than a simple 1st miss for an IV (and it can happen to anyone + no problems whatsoever), theWesley experience was safe, efficient, and professional. This includes the check-in and Covid precautions as well as endoscopy. The procedure was tolerated well, and the surgeon (Dr. Waswick) and staff listened. Thanks for a job well done! The follow-up pathology report was timely and much appreciated, as well as follow up instructions.

I was in the ER from noonish, for a problem my daughter was having. It took her until about 5 pm to be seen, get into an ER examining room. I had not eaten nor drunk anything all day, so at 5 pm I spoke to her nurse and told him I was going to take a break and go eat and I would be back. I spoke to the nurse, stationed right inside the outside doors, as I was leaving. About 5 feet outside the entry/exit doors, the built into the concrete textured tiles for the use of blind folk caught my foot, which would not move. I was already in motion, however, so fell flat over onto my left side, hitting initially on my left forehead. I yelled and many personnel came to help get me up and into a wheelchair. They checked me in and I began my wait to be seen. When I used the toilet next to my daughters room, the seat was wet, even though I had placed a seat cover. Later, there were mystery fluids in quantity enough to be seen, right next to my bed. My care was good, when it became my turn. Dr. Lentz, the ER physician was a darling, kind-hearted man, very much in charge of the situation. My biggest fear was the lack of cleanliness, which Im not sure Ive ever seen in a hospital ER. During my time in a room, I never say anyone washing floors, nor did they approach my room, just dusting of hallway floors.

They took care of me very good the nursing staff was so caring and also willing to help the only bad thing I could say is the food is not that great

The Theapists were very knowledgeable and helpful. I felt like I got some important exercise that ultimately made me stronger.

Overall my experience was great. Dont remember her name, but I did have one nurse that should have assisted me to and from the bathroom after delivering and the epidural hadnt quite worn off yet. She helped me to the bathroom, but not from.

My 93 yo father broke his hip. I got the call and met him in the ER. The customer experience could not have been better. It seemed like every 30 minutes another staff member would brief me. The surgeon himself was in the loop even before leaving the ER. Super accessibility. Tops!!

My young sister was in the Emergency Department for a Seizure. Not only was her care superb, she was spoken to kindly, the staff (including providers), spent ample time discussing and explaining each step of care to both my sister and parents, and to top it all off they listened to our concerns and answered questions patiently and thoughtfully. 10/10 recommend WMC!

Nobody likes to be in the hospital. But I am thankful for Wesley Medical Center: Amazing personnel, nurses and doctors. Clean rooms. They definitely want to make an effort to make you feel comfortable.

Good Nurses and staff. But they really need to have better instruction, about when patients are to be released. Dr told my mom it would be about an hour its now been 3. I know stuff happens but maybe not say when release will be until its for sure. Otherwise satisfied with care.

I spent about four days at Wesley Medical Center. The staff I dealt with was helpful, professional, and pleasant.

Initially we had a problem with scheduling of my procedure. Check-in was flawless. Appointment for procedure did not coincide with checkin time due a rescheduling miscommunication. Imaging staff was outstanding in accommodating and adjusting their schedule to eliminate a 3 hour delay for me to get my scan! Very professional staff in your imaging and registration departments!!!

I have been to more Hospitals and Drs offices in last 2 years than I can count.I have never ever had such GREAT care and compassion. By far the BEST Hospital Ive ever had to go to. EVERYONE and I mean EVERYONE was so kind and patient

When some of my family members were in the hospital Wesley took great care of them no matter if they were sick or just had surgery they still took great care of them I would recommend Wesley

Of course Dr. LIEVENS was wonderful as always. Explained everything very thoroughly, monitored my health carefully.. Kind and professional.The nursing staff was also very considerate. I felt extremely comfortable and cared for. The outstanding staff wasin no particular order: Ashley, she was with me in the o.r. also. Very attentive. Jordon, Lynette,,Allison,& more whose name I dont recall. I was very happy with the level of confidence, camaraderie, and professional , yet friendly atmosphere.Thank you, Sherry Cusick

Horribly understaffed sat for 8 hours we were told the chest ex ray was clear only to find out from a doctor the next day it was not and my daughter had pneumonia no communication from the staff, simply because they did not have enough nurses and doctors to even come close to being able to take care of the patients upper management needs to get a handle on this. Your nurses and Doctors are being overworked and yelled at by frustrated patients. This is not the fault of the staff but the management that is not helping them out

I truly cant say enough about everyone at Wesley - how caring and attentive they were when I was there last week. Even though I was pretty scared about what was going on with my health, they all explained things and took such great care of me during my time there. I have told everyone since Ive been home how I appreciated your staff members! Thank you to everyone on 7th floor for all that you do!

The medical team was truly amazing. I never felt that kind of response since I be here. I am so grateful that I was taken care of properly and professionally, the way patients should be cared for. Thank You

It was great as always. The staff is very friendly and professional