user
Hillside Family Dentist
825 S Hillside St, Wichita, KS 67211, United States
Appearance

Comments
La
Review №1

All of the staff was incredibly nice and inviting. There is no judgement and they helped me find a solution quickly. Thank you Emma, Kristy, Lonnie and Dr. Nguyen. Im so grateful

St
Review №2

This place is amazing. The staff is caring and friendly. The doctors are incredible, and very friendly and informative. This whole office is looking out for your best interest, and how to get you taken care of in best way possible. Yes, I highly recommend this to everyone. You wont be disappointed.

Ki
Review №3

Staffs are very nice and friendly. They did a good cleaning of my teeth. Highly recommended!!!

Pa
Review №4

This was my second visit. First time I had 5 fillings. After a couple hours I couldnt even tell him I was at the dentist. I had no soreness and the visit was great. Went back today and was so amazed at how comfortable I was and how quickly he did my work. I didnt look at my teeth while I was there. When I got home I was shocked how good they looked!!!! Thank you so much!!! I am one thrilled patient!!

Do
Review №5

Lonnie the office manager is awesome!!! Thank you for everything you have done for me. Dr. Doan placed an implant and I had no pain. I am so excited to start this journey with the team at Hillside Family Dentist. Thank you dental assistant Kristy for comforting me! I will be back, my experience ever.

Da
Review №6

My experience was amazing. Best dental experience ever. Thank you to the Hillside Family Dentist Team for working me in and getting my tooth out and help me out of pain. Dr Nguyen, best Doctor ever, and Dental Assistant, Mandy and Office manager Lonnie were absolutely amazing.I am out of pain.. thank you.

Su
Review №7

Nice people. Got an appt quickly. Was in pain. Dr Nguyen and Mandy took good care of me while extracting 2 teeth. Price was decent, and not far from home too. Very clean place.

Lu
Review №8

Dear Mrs Lonnie, In 10-25-2021 I did call you to confirm the refund amount and here what you told me before you hang up on me right away. the refund amount is $2858 and its out of our hand you need to contact with Care credit, you hang up on me right away,I would like to not recommend this office because the front desk and doctor and office manager not cooperate good and REALLY UN-PROFESSIONAL.If you can see the refund credit $2.858 thats i listed above is not small money. They hold it over 3 months.Front desk: it hard to contact and call , everytime call in busy and go voice mail. No phone call back. Confirmed appt always not match what we have done scheduled. still laughing with another client while pick up my phone line. And do not pick up my phone number while i call in (i notice this while I call in with another phone)Office manager: old office manager name is Melody. Hold on my refund amount $2858 without let client know until I notice by call them because find out the treatment not done yet but no more appt.I cannot believe they hold my credit $2858 without let customer know. and told me will work on it 2 weeks and today 10-25-2021 let me know the refund is completed.my treatment plan costed more $7000. I paid half and my insurance delta paid half. they collected full amount $7000 more at the 1st day at 01-15-2021. and until 10-25-2021 I still do not have my credit.new office manager: Mrs. Lonnie hang up on me right away after she said: it out of my hang and you need to contact with Care credit Other, Mrs. Lonnie you told me to email me the HIPPA form for me to fill out transfer my medical records to new provider. BUT you did not email it to me. So I have to ask help from new provider to email your guys my request from them.BAD dentist office that I EVER experience.BAD EXPERIENCE ABOUT FRONT DESK SCHEDULING AND CONFIRMING APPT.BAD EXPERIENCE ABOUT OFFICE MANAGER DO NOT KNOW HOW TO HANDLE REFUND CREDIT FOR CUSTOMER BY CARE CREDIT.BAD EXPERICEN ABOUT HELPING CUSTOMER ON RELEASE FORM INFORMATION TO TRANSFER TO NEW PROVIDER.

Pa
Review №9

Excellent services. The dentist spent time to explain problems with my teeth. The hygienist performed a great job on my teeth. The staff are very helpful explaining and answering questions in detail.

Ky
Review №10

Lonnie, Emma and everyone is so very nice and helpful. Theyre wonderful ladies, Karley took great care of my boyfriend... Were both really happy we found them..

Ro
Review №11

Doctor Doan and his staff are the best!Very knowledgeable and ready to answer any questions that you might have.Complete trust and confidence in any work that needs to be done.Everyone should be a patient at Hillside!

He
Review №12

Very friendly and understanding, amazing staff! Same day appointment. They actually care about you and your needs. Highly recommend coming here!!

Ju
Review №13

I have a huge fear of dentist and dental work and hillside family has worked really well with me and has been very understanding and patient with me and has help me get all the work Ive really needed to give me a smile again. I would recommend this place a 100% . All the people hear are very nice and helpful . They do wonderful with all my kiddos.

Ni
Review №14

The staff was really nice and generous, very helpful. Explained everything to where we could understand what was going on. Overall the visit was good.

Lo
Review №15

The staff at Hillside Family Dentist was friendly from the moment I walked in. Emma greated me with a smile. The dentist Dr. Doan is knowledgeable and made me feel at ease. The Office manager was kind and helpful, she got me get in same day with a toothache. Thank you Hillside Family Dentist

da
Review №16

I came in for a cleaning and the office manager Lonnie and my dental hygienist Terri were both super helpful and fun!

Lo
Review №17

I just had the best dentist appt ever! Starting with Emma at the front desk who made sure I got in right away to have my front crown repaired, to Lonnie the Office Manager who won me over with her big heart and flattering comments about my blue eyes, to the hygienist.Karley who was so sweet and kind throughout my visit, to the wonderful dentist Dr.Doan who did his magic to make sure I walked out with my smile intact! I have a future appt and hopefully can get back on track with their help to correcting my dental issues. I highly recommend Hillside Family Dentistry to all those in need of a great dental experience!! Louise Osborne

El
Review №18

The staff are all very friendly. Doctor Doan makes sure you are happy with your teeth. Totally recommend them.

Ap
Review №19

Love this place. The staff is great always so nice and so thorough. 5 Stars.

Da
Review №20

Everyone was so nice. They put my mind At ease

Ni
Review №21

I am not a fan of dentistry 🤣🤣!! But this group here I ❤️❤️❤️! Thank you for your PROFESSIONALISM and KINDNESS every visit🎈🎈

St
Review №22

VERY friendly staff. Made to feel really comfortable. Had a dental hygienist named Terry she was an absolute sweetheart 💖

So
Review №23

Good experience friendly staff and they do good job

le
Review №24

A very professional first visit. Every body very professional. Explained everything in detail. Glad I picked them !

No
Review №25

The people are very friendly but Im not happy with the result. My teeth still needs some work in my opinion. I even showed it to my dentist. He wants me to wear my last tray till my appt for my retainer, I dont know if that will fix my concern. My dentist said that my teeth is in the place where it should be but some of them still off and it bothers me thats the reason why I paid this invisalign even its very expensive. It doesnt have to perfect but at least its good enough...

Sh
Review №26

Friendly staff to check me in. Dr. Doan and his assistant patiently answered all my concerns regarding to the tooth implant treatment. The cost is reasonable after my employer’s dental insurance coverage.

Ka
Review №27

Terri is the sweetest and makes you feel so comfortable!

An
Review №28

Drama within the work place is never a good thing, especially if the employee has worked in that type of environment before. Its always good make sure you connect with previous employers before hiring others.

Es
Review №29

Amazing people recommend them 100 %

Je
Review №30

I felt prejudged when my son and I walked in the door! Dr. was rude and not helpful at all! They Dont dont deserve one star!

Ch
Review №31

I moved here from Chicago a little over a year ago, and I’ve literally run past this place several times each week. I finally called to make an appointment, and I’m glad I did. The staff is amazing and the facility is beautiful. I especially love the screen on the ceiling, so you can watch Netflix while they clean your teeth.

Ru
Review №32

Excellent staff. Was very impressed with assistant Chris.

To
Review №33

Awesome staff. Very friendly, they all made me feel comfortable

Zu
Review №34

Love this place. Receptionist are great and remember your name!! They greet you and try to work with you as best as they can. They have found specialist for me ASAP, when i needed, as well. They really want to help you get a dental plan and complete the plan. During quarantine they also helped me when i had some tooth pain.

Pa
Review №35

The staff and Dr. Doane are very good.

Be
Review №36

I always hate going to the dentist. This experience was exceptionally pleasing. The doctor as well as his assistant were extremely respectful and generous. They explained my visit in detail as well as all possible options available. They both gave me their professional opinions and time to decide. I will be calling back soon to schedule the treatment option!Thanks again! And great job!

as
Review №37

Feel like family. They arr polite and professional. I would recemmend them to all. Friends and family

ca
Review №38

Everyone that I encountered from the girls up front to the dentist was awesome. My dental assistant was very wonderful. The finance lady was great, explaining every cost and potential cost. The environment was fun mostly due to the great girls at the front desk. Dr.Doan was exceptional in his work and helping me decide on future plans. He explained everything well. I was very apprehensive going in due to a previous negative experience. I must say everyone of you did GREAT! Thank you for making my experience a pleasant one. I will be back.

Co
Review №39

I highly recommend Hillside Family Dentist. All the staff and doctors provide excellent service, advice and education. Im so glad a friend recommended them to me.

Ti
Review №40

I was looking for a dentist office for the whole family. Previously my children went to a separate location from my husband and I. I just find it easier for us all to be seen in the same location. I wasnt sure if I would find an office that could provide a soft touch that children need and yet the services that my husband and myself would need. Well I found that Hillside Family Denistry is just what I was looking for! They are very knowledgeable and provide excellent customer base service. I would highly recommend this office if you are a busy mom out there looking for these same qualities and services.

Li
Review №41

Went in to have my crown put back in. Unfortunately stays werent working on the first visit so it had to be temporarily secured in place. It stayed on for a few days. Returned the following week, xrays taken and crown bonded back in place.Staff very friendly, esp dental assistant Chris. Puts you at ease.Felt as though they were trying to provide me with the best solutions for my situation - - not sell the most expensive treatments / options.

RU
Review №42

Great dentist office. I have some anxiety going to the dentist, but everyone was very pleasant and welcoming. The rooms are very inviting with televisions playing calming videos under the ocean. My first impression was wonderful and made appointments for the whole family.

tr
Review №43

This is the worst and unprofessional place I’ve ever been to. I called for my mom and they rescheduled her 2-3 times and did not want to work with us. Our second appointment that we scheduled a month out got cancel for a deep cleaning and I was concerned for her aches, pus and possible infection and asked can she at least get a checkup on her condition since she waited a month already. They said they will call me back but never DID! Then she came and turned her away and reschedule a month later. I asked if another doctor can look at her cause they don’t actually do the cleaning just a 5 mins checkup. They can’t give 5 minute or video call? We paid in FULL and get treated like this. The people there are nice but our dentist and scheduler need to be looked at.

T
Review №44

Easy going, fun paced place to get your dental work done. Staff is extremely friendly and caring. Dental work Ive had done has been a great experience so far. Would recommend!

Ja
Review №45

We were going for regular cleanings for years and when I recently noticed a huge hole in one of my sons molars I called. They were watching it and said that it was ok. Didnt even make it to our next appointment before my son couldnt chew. Now they say its too far along to treat there because 2 teeth are rotted too the nerve. I go to another dentist and find out almost all of his back teeth need work and im looking at 8 hours worth of appointments and over $1000 after insurance pays their part because at least 2 of the teeth are in danger of needing pulled.

Ve
Review №46

Would not recommend. Staff was nice but dentist didn’t hear me in regards to my pain while going through the procedure. I have dental anxiety and this definitely made it worse

ky
Review №47

Don’t go here. Mother in law paid for services up front when scheduling an appointment. They canceled and rescheduled. A month later they did it again. Apparently they’re not concerned with an infection. So here she is waiting another month for these crooks to do their jobs.Edit: Finally got her into another office and upon new xrays it turns out the work HFD charged and refused to refund wasn’t even done! They didn’t even call to notify us that the “partial refund” was ready. But why would they? They’re crooks.

Ra
Review №48

First time coming here and had a great experience. Everyone was so nice and really felt welcome. They do a great job and explained the procedure very well!!!

Ra
Review №49

Best, best, best ever! My kiddos and I actually had FUN on our dentist visit 😁 They even took the time & care to send us a HANDWRITTEN thank you card for coming out to see them! Three very white and big smiles from our family 😁😁😁

Ro
Review №50

Needed lots of work done a short amount of time and they got it handled! These guys are great at what they do and worth every little tooth you have! I would HIGHLY** recommend them!!!

As
Review №51

Recently moved to Wichita and was looking for a new dentist. Love this place! They greet with smiles and laughter, yet are professional and personal at the same time. They are also ON TIME for your appointment🙌🏼Plus their office is clean, updated, and they have a coffee machine!☕️☺️Thanks for a great experience!

Pa
Review №52

Talked me through every step. Very professional.

Ha
Review №53

Such an amazing place! Worked great with my son.

co
Review №54

Recommended by a family friend. I’ve had anxiety about going to the dentist. They’ve definitely eased my anxiety!

Ch
Review №55

I had a great 1st experience at hillside family dentist. The staff was extremely friendly and helpful. Ive never been a big fan of going to the dentist but they made me feel very comfortable and set up a custom plan for me. Im actually looking forward to going back to my follow up appointment in a couple weeks.

Em
Review №56

I have pretty severe anxiety about dental work due to some negative experiences I’ve had in the past. Today I got my first crown and I was terrified. It took everything I had to not cancel the appointment out of fear. Chris and Dr A were absolutely awesome. They checked in on me frequently and made me feel so much more comfortable. Thank you both so much!

Co
Review №57

I highly recommend Hillside Family Dentist. They are thorough and kind in their patient care. They provided me with tips about caring for my aging teeth. And, recently Dr. Doan rebuilt a front tooth that I chipped by biting down on hard candy. I was worked in to an early morning appointment so I didnt have to be embarrassed about my smile. I am very please and grateful.

Ya
Review №58

Very disappointed with their lack of flexibility. I called prior to my appointment requesting to pay the small co-pay payment later that day, since I was waiting on a HSA card number to provide. I’ve had prior services and more to go, always issuing instant payment. Instead the attendant got in my personal business, insisting I call/message my father for the information. Many may understand that for someone working in a factory, they can only check their phone during break.

Sa
Review №59

Hadn’t been to the dentist in a while. Had some bad experiences before but had such a good experience will definitely be coming back more regularly. The staff is nice and well informed. If you’re nervous or uncomfortable they talk to you and calm your nerves. Overall a great experience.

De
Review №60

Very very happy with my tooth extraction experience. Dr. Abbareddy made sure I was well numbed before even beginning the process! Im also pregnant and they made sure baby and I both were comfortable and had what we needed. Im very happy with my experience and glad to have gone here to have this procedure done.

An
Review №61

Im not a fan of dentists but I love Hillside Dental Doctors & their staff Wonderful & professional dentists & a pleasant staff🤩

Lu
Review №62

Dr Doan and his staff are wonderful! The girls at the front are so sweet! His assistant gabi is outstanding! Best office ever!

An
Review №63

Wonderful staff, great location being near Kellogg. Always a good experience!

Ga
Review №64

As a new patient I had x-rays taken and my teeth cleaned. I am very pleased. The Hygienist did a very thorough job. Followed by the dentist who is very knowledgeable.The entire team made me feel right at home. Friendly and warm. Thank you all! I highly recommend Hillside Family Dentist.

Ch
Review №65

Visited Hillside family dentist yesterday and had a great experience. The hygienist Twila did an amazing job with cleaning and informing me about dental hygiene and how I should brush to avoid getting problems in future. Dr. Aishwarya was thorough with the checks and explained what needed to be done. Best Dentist I’ve been to. Overall it was an amazing experience with the staff at the front and the visit itself. There was almost no wait time either.

An
Review №66

Absolutely profeasional. Very warm and secure feeling sitting in the chair of Dr. A. The staff is delightful and amazingly sweet. I recommend this office to anyone looking for a dentist that truly cares.

to
Review №67

Everyone was so friendly and kind, they took the time to explain everything in detail and called the next day to check on me. The office is very clean and comfortable, appointments are convenient and quick. I would recommend them to anyone needing a great dental team.

Ap
Review №68

I am very satisfied with my dental office. The hygenist was very considerate, knowledgeable, professional, thorough and friendly. I highly recommend this office to all my friends and family.Thank you all for a very comfortable atmosphere and great job on my teeth.

As
Review №69

Our experience there was phenomenal! They were super professional and very friendly! They had something for my toddler to watch, something for my 14 year old to watch while her teeth were being cleaned, and coffee for me! I wish we had been going there much sooner!

St
Review №70

I can’t think of a single flaw. They’re fast, nice and very professional. I love the whole team, from the receptionist to the dental assistants to the Dentist! They care about their patients and make you feel truly at home each visit front start to finish.

Wh
Review №71

The scheduling process was a breeze and the transfer from my out of network dentist to this office went smoothly. Service was pleasant and location was convenient for me.Update:After getting some fillings done I have had persisting sensitivity and pain that DID NOT happen with any of my previous fillings at my previous dentist. I dont feel that I can trust that I will receive quality treatment from this dentist. The consultation was average and little effort was put in to be exceptionally helpful or accommodating. Ive had better experiences elsewhere.

Ke
Review №72

Great and kind staff. No wait. Got right in. Modern and comfortable decor

An
Review №73

Reasonably priced and works with my insurance! I could go on and on about the place: the employees are happy and personable and the dentist (Dr. Jasmine) is amazing and very concerned about her patients pain and anxiety levels during her work. Overall, a great experience every time, even if you need to make an appointment quickly or re-schedule.

Ga
Review №74

This is my third time at this dental office I have had wonderful experiences each and every time. They treat you like family and do exceptional work. Thank you!:)

pi
Review №75

These guys are awesome. They very friendly and will listen to anything you are concern about.

Je
Review №76

I been coming here since I was a kid and now my children have been coming here since their first cleaning as toddlers. They are now 16,12, and 6. We love this clinic. Everyone is very welcoming. Receptionists are very organized and on top of everything. They make check in, check out, referrals and follow ups a breeze. The dental assistants tend to my daughters with great care and patience.Dentist is great! Very thorough, kind and straight to the point. Thank you Hillside Family Dentist

Mo
Review №77

Always a great and painless experience. The staff is super friendly and I would recommend them to everyone.

Si
Review №78

Wonderful, friendly staff. I have severe anxiety when it comes to dentists, they explained everything they were doing making it more comfortable. They explained all costs before I had anything done so there were no surprises. I was in severe pain and their focus was to resolve that as quickly as possible while still giving options about going about it.

Da
Review №79

I am a VERY nervous dental patient, always have been, but the staff here made me feel very comfortable, Nancy was my hygienist, she was very personable, knowledgeable, put me at ease immediately. She took her time and went over everything step by step. They had everything printed out in detail for me, a detail plan, insurance info as far as what was covered, etc. All I have to do is show up! I highly recommend them!

Me
Review №80

I was very pleased with everyone at this office, i have very high anxiety and other health problems and the whole staff was very friendly and willing to do everything to make me very comfortable. I would recommend them 100% i will definitely be back for my dental needs. Thank you 😊

Li
Review №81

Always so kind to patients! Never rush you out of the chair - youre satisfied with the work being done.

Sy
Review №82

Great dentist great staff would highly recommend to anyone needing dental Care.

Ma
Review №83

The staff is really great. I had my tooth pulled and plus did not feel a thing. I want to thank the lady doctor for helping make me feel better.

Ma
Review №84

The cleaning process was a breeze. Could not even say it was uncomfortable. Was sorry I could not get the other procedures performed that day and will have to come back. But that’s the way things happen sometimes.

Mo
Review №85

Staff and doctor who knows how to have fun while providing exceptional, professional service.

Ka
Review №86

Amazing staff! Scheduling was quick and easy, the wait was five minutes tops, clean office. I used to have anxiety about dental work but Ashley (hygienist) curbed all of my fears on the first visit. They will work with you and your insurance provider to ensure the best price and if it is a costly procedure they offer payment plans!

Su
Review №87

The staff is so so friendly and helpful really made me feel at ease! I hadn’t been able to afford dental insurance since I got out of the military for years, so I hadn’t seen a dentist since discharging from the military. I had to get insurance finally out of necessity and I was so very scared and embarrassed to go to see a dentist after so long, but Hillside was recommended to me by a friend and oh my gosh they definitely were so warm and friendly and extremely understanding of my situation and helped me so much without making me feel shameful at all. I won’t go anywhere else. They made what I thought would be an awful and stressful experience, into a comforting and helpful experience. I definitely recommend Hillside Family Dentist.

Je
Review №88

As a new patient, I was welcomed with open arms. My hygienist was Nancy and she was amazing; very warm and full of knowledge. After being scared off from a bad experience somewhere else, Hillside Family Dentistry made me feel relaxed and at home. I also brought my teenager and she was very well taken care of by everyone.

kr
Review №89

I thoroughly enjoyed my dental visit today. From the receptionist to the hygienist to the Dentist, everyone was so friendly and personable. It put me right at ease for my checkup.. I strongly recommend Hillside Dental.

Jo
Review №90

I had a great visit at the newly remodeled office. I have been going to the same place since I was a kid, and it is like a breath of fresh air walking in the door now. It was also my first meeting with the new resident dentist, Jasmine Shakya. She is very nice, and did a great job trying to get to the bottom of the pain I was experiencing. Looking forward to seeing the practice grow!

Ja
Review №91

These guys are Awsome. I recommend everyone come and check them out. I am having to teeth removed and did not feel the needle at all. All staff is great come see them and use my name James White as a referral.

Ca
Review №92

HFD was great about explaining everything and creating a dental plan that I could work with financially and time-wise. I now have an actual set of goals to get my teeth repaired and replaced. I dont feel overwhelmed anymore knowing that I will have my smile looking better than new within the next 9-12 months.

Co
Review №93

Ive been going to them for about a year now and have been quite happy with their teatment. Both during procedures and in the waiting room. Keep up the good work Hillside Family Dentist!

ru
Review №94

Pleasant and friendly staff clean neat and orderly office I enjoyed the experience

Co
Review №95

Such a great environment for all kids. :) My 4 year old had a great time and loved all the ladies there! Very clean and professional. And they send you text reminders of when your appointment is which helps tremendously for busy moms like me! So pleased with this dental establishment.

Mr
Review №96

First appointment at Hillside Family Dentist, welcoming office environment and friendly staff. Truly amazed by the use of technology and enjoyed the different tools used during my exam. Looking forward to future visits.

ga
Review №97

Ashley cleaned my four And two year old kiddos teeth! She did an amazing job! She, as well as the whole staff were absolutely warm and welcoming! Best dental office in wichita!

t
Review №98

The entire staff are always friendly and courteous! Ashley J. is extremely detailed with keeping her patients comfortable at all times! Thank you ladies for all you do! Outstanding service at all times!

ca
Review №99

Very kind happy and attentive staff . highly recommend!

Ch
Review №100

These guys are awesome. Very friendly staff and answer any questions you may have. I have already sent my friends over. Highly recommended.

Information
15 Photos
100 Comments
4.7 Rating
  • Address:825 S Hillside St, Wichita, KS 67211, United States
  • Site:https://www.hillsidefamilydentist.com/
  • Phone:+1 316-681-1530
Categories
  • Cosmetic dentist
  • Dentist
  • Dental clinic
  • Dental hygienist
  • Dental implants periodontist
Working hours
  • Monday:7am–3pm
  • Tuesday:7am–3pm
  • Wednesday:7am–3pm
  • Thursday:7am–3pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:7am–3pm
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
Similar organizations