If I could give ZERO stars I would. What a shame this place turned out to be! The lies that come from the sales department and are back by their lackeys up stream. The only positive thing I can say: they got a new administrator that really seems to care and wants to improve the care. But the higher ups will run this one off just like all the rest. They have ZERO staff. They dont keep any promises. RUN LIKE HELL FROM THIS PLACE. IT MIGHT LOOK NICE BUT BEWARE......

The front line staff at KMH are generally very kind and caring people. They work hard to make sure residents are comfortable and happy. I had many positive interactions with staff members. The administration, however, does not care at all about the residents. They have numerous state violations for failure to chart episodes of care and if you question an action such as a wound dressing change, they have no chart notes to back up their actions/claims and they place the blame on the resident if accounts differ.When I was out of town, my mother became suddenly immobile but no one on the nursing staff noticed that she was sitting in her own filth for several days. Once I found out and requested assistance, it took another 2 days to receive bathing assistance.My father was struggling to care for my mother in assisted living and initiated a move for both of them to memory care for additional support. Instead of working with him to get him the support he needed and asked for, they determined that she wasn’t safe to live with him at all. They conducted an “investigation” of alleged physical and verbal abuse without speaking to either of my parents. After determining that they could not live together, they wanted us to pay for 2 separate rooms.They advertise activities for residents but they can’t keep an activities director and most advertised activities do not take place.I would not recommend KMH for your loved one. They cut too many corners and admins are not focused on the care of the residents.