I would avoid I got 2 charge backs from them closing an account. On account was 34 days over drawn the other was 32 due to starting a new job. So I got hit really hard with my credit. This place is definitely not a real credit union. Credit unions care about their coustomers this place doesnt

Tried to apply loan here and got denied by a manager our credit score is decent not lower than 700. Try to applied for credit card with a limit of 2k but got denied EVEN THO WE ARE PAYING OF OUR CARD EVERY MONTH WITH 3K A MONTH!! The Mexican manager is the worst to dealt with does not want to make money! We ended up going to mountain America approved in loan right away and got a new credit card with them.

I feel that their dispute process is crazy. Verbal confirmation is good enough to speak about the account but to dispute you have to print out the form for those who dont have a computer you can inconvince yourself by having to drive 2 cities away to deliver said paper and even if its a joint account the other person HAS to fill it out. Again inconvincing the member. When asked to submit feedback was told theres nothing I could fill out to express my annoyance. So a Google review it is I really hope that they fix this process because it really is not a simple process for something that was fraud charges wheres the customers protection?

After being with Utah Central C.U. for approximately 1 year I have experienced an inexcusable situation that has yet to be resolved.I made 2 payments on my Visa credit card. 1 payment in cash and 1 transfer from my checking account. It has been 4 days and the payments have yet to be posted. They did however take the money immediately from my account. I am still waiting for my money.There is no good excuse. They havent heard the last of me.

Had to go back TWICE to set up auto payments on credit card. Cashiers and supervisors barely know how to do their job...

WORST BANK I HAVE EVER DEALT WITH !!POOR SERVICE, THEY CALIM THAT THEY HAVE 24/7 ACCESS WHEN THEY DONT. I AM NEVER ABLE TO REACH THEM WHEN I NEED TO, AND THEIR CUSTOMER SERVICE IS POOR. THEIR REPRESENTATIVES ARE RUDE AND NOT HELPFUL. THE PHONE NUMBER AUTOMATICALLY SENDS YOU TO A NUMBER THAT NEVER ANSWERS, WITH A CONSTANT RECORDING, AVOID THIS BANK AT ALL COSTS. YOU WILL BE DOING YOURSELF A FAVOR.VERY UNSATISFIED COSTUMER

Great people and awesome rates!

Dont get a auto loan with this company, go to a bigger place

Friendly staff, Helped me with Pennies for a contest at my kids school

They are really helpful