Excellent work, straight to the point. Recommended to me by a friend, and Im so glad.

Excellent doctor! To read anything otherwise about Dr. Hu or his staff is mind boggling. My husband and I deeply admire Dr. Hus approach and are so grateful for his services. We were seen immediately upon a referral from our primary care physician. Dr. Hu took time to listen and to research various treatments. He was extremely thorough, kind, attentive, and knowledgeable. The treatment options he provided us were spot on.

Dr. Hu is wonderful. He was methodical, listened, asked questions and didn’t try to upsell me. Best part is that his work is excellent and he’s competitively priced.

I love Dr. Hu. He is gentle, kind, thorough, and meticulous. This is not a medi-spa or fancy place... just a practical dermatology office. I get botox here, the results are always what I want and are always consistent. I have never had any issues with the secretary, she has always been polite and professional when I speak with her in person and on the phone.

Unprofessional and rude. Not reachable for any quick questions. Gave me 6 months of steroids and I got massive side effects.

My experience with Dr Hu has been consistently great. He has a quiet demeanor and he is open to questions, listens attentively and he is the one doc that dug in to a problem I’ve had for 20 years and he is the one physician who listened, actually took time to read through my history and attempt to solve the puzzle. I can’t thank him enough!

Best botox I have ever received. Dont judge a book by its cover- this is not your typical fancy med spa. Dr Hu took his time and was extremely careful and precise. I will definitely be back.

I had a wonderful experience with Dr. Hu. He genuinely cares about his patients and is very knowledgeable. I am happy to be a repeat patient of his.

The best derm doc I have had and hes got a kind demeanor. I thought the receptionist was very nice too!

The service is HORRIBLE! The only reason this secretary has a job is due to the culture difference with the doctor. I suspect the doctor probably has no idea she is treating people so bad OR he knows but gets her so cheep he does not care.Either way AVOID this weird office. Was looking to save a buck for one of my patients that had a mole to remove but 6 months later I have him at a new doctor in Bellevue.New doc asked if I had the lab results, and thats when I realized Dr. Hu never sent them or even called! I waited 3 months for the results and a summary of our next steps so I finally called today to discover that The doctor does not call to give results of lab work.The lady roasted me over the phone and pretended that this somehow was a normal procedure at dermatology firms and I was somehow different.STAY AWAY!!!!!!!!!!!!!!!!!!!!!Back to Bellevue dermatologists! Forgive me for trying to save a buck! FORGIVE ME!

James Hu is a fine physician. The receptionist is a nightmare. Terrible attitude, believes hers and James time is more important than anyone else. Unable to communicate effectively and completely unprofessional. This is enough to make me give 1 star and suggest anyone looking for a dermatologist or even simply Botox treatment seek services elsewhere.

Competent medical services provided by Dr. Hu, utterly unprofessional receptionist/scheduler. Shes actually a nice person just might not be the right environment for her.

Had a great experience with Dr. Hu. He is extremely knowledgeable, has great insight and takes all the time necessary for his clients, more than any other skin specialist I have ever seen.

Worst experience ever. Find another Doctor if u can. I never right reviews, i made an exception on this one.

Do not waste your time coming here.I would give this guy negative stars if it would allow me to.My first visit there, I get there a few mins early. The receptionist got me checked in and sent me back to a room. Although other reviews on her were negative, she was quite prompt in her duties.After about 30 mins of waiting, I stepped out to ask if I was going to be seen. She looked surprised, and didn’t know I was waiting still. When she went looking for James, she found him doing an unplanned procedure. When she told me, I was immediately frustrated and asked what this meant for my appt. She then went to ask him how long he would be, he gave a short response and said not long.15 mins pass, still nothing. So I walk out and he’s standing there just talking to another patient in the lobby. Still doesn’t say anything to me so I continue to walk to the receptionist to request a refund on my copay. He looks at me and says, I can see you now. And I respond confused telling him I don’t have time. He then shrugs his shoulders and goes back to the office rooms.Even the receptionist was shocked. I expressed disappointment and frustration that he didn’t even apologize for wasting an hour of my time. She said that it’s rare that he apologizes so I asked her to bring him back out so I could explain to him what he did wrong.When I get to him, I tell him that his actions are ridiculous and unprofessional. He went on to blame the receptionist as if she was supposed to read his mind, then says he was taking care of his patient the way he believes he should, as if he couldn’t step out before he started his non emergency procedure to tell me - hey, I’m sorry this is unexpected can you wait or would you like to reschedule. Or have the other patient wait since it’s non life threatening!But of course, he is oblivious to his unethical, unprofessional, and lack of patient courtesy ways that he thinks it’s everyone else’s fault but his that he didn’t communicate appropriately.After I told him about himself, he got all worked up and said, well clearly you shouldn’t be a patient of mine. And in my head I was thinking... Duhhhh!!! Hell no I wouldn’t take you as my doctor, you are horrible! Your character, your practice, it’s all a joke!And please don’t get me started on his bootleg, 1950’s office. All the money he is taking from his patients, he needs to invest in his old, crusty ass office. I was honestly questioning even staying after I walked in because this place was so dingy.Mind you, as I was waiting, I looked at the reviews online and there were similar stories to mine. So I should have known better and researched before o went.Say at that to say, this place sucks. Please don’t go here. It is an abomination compared to the worst place on earth!

The WORST experience at any doctors office Ive ever had. Dr. Hu had me waiting ONE HOUR before seeing me, did not apologize in the least, was cold, unapproachable, and truly seemed that he did not care. Front desk was unprofessional (think: hugely long hot pink sparkly fake nails). Dr. Hu did not even diagnose me properly (he barely even looked at what I was in for, asked me no questions, sat saying hmmmm to himself as if he had no idea what he was looking at, and then randomly decided upon a diagnosis requiring 40 pills of antibiotics (!!!!). Gave absolutely no insight into what it was and had the worst bedside manner. It seriously felt like he randomly decided upon a diagnosis, and according to the dermatologist I saw right after him (since I did not trust Dr. Hus opinion in the least), he did! Second derm. explained perfectly what it was (not what Dr. Hu said at ALL), prescribed a different medication, and had an actual sensible treatment plan and care options for me. When I told this other Dr. what Dr. Hu had said he was baffled and questioned who exactly I saw who would be telling someone with my skin infection to TAKE BATHS (not sanitary), and take a 10 day course of the WRONG MEDICATION. Is Dr. Hu senile (when I first met with him he asked me 3 times to tell him about the other times I had something like this right after I had said, multiple times, the reason I was coming in was because I had NEVER had anything like this. DO NOT WASTE YOUR TIME/MONEY here. Dont be the one who he diagnosis incorrectly for something SERIOUS. This man deserves to lose his license immediately.

A man who has years of experience, a gentle touch, and precise knowledge

Very poor experience in an unclean office. Dr. was not helpful/approachable in the least.

I would have to wait 1 hour long for a 5 minute appointment.