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Altamed Medical Group - Santa Ana, Broadway
1515 S Broadway, Santa Ana, CA 92707, United States
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Comments
Do
Review №1

I called to find out what a general exam would cost and ended up going round and round with some of the people there in the insurance dept.for a total time of 1 hour on the phone with them! Even though I told them my monthly income, source & family size, etc., all I got was an estimate that went from $45 to $145! Very frustrating! I was told that if I wanted to know what it would cost I would have to go into the clinic in person BEFORE my appointment! What? Why would I have to come in to the clinic just to know what it would cost? They were reluctant to tell me anything other than a very rough nonspecific figure that could be triple of what the low end on their mystery scale might be?! Ridiculous! If I give you my income, insurance info and all, why would it be such a problem? Your quote would be based on the info I furnished...so why the big mystery? Finally, after multiple calls and wasting my time I reached someone who said I could probably qualify for the CDP Program which covers the exam, labs and radiology costs...so after talking to half a dozen people, finally got a clear comprehensible answer from the receptionist! Please get better organized and better inform your people who handle the phones! Thank you!

Vn
Review №2

Amazing staff

Al
Review №3

A very good and excellent medical attention, its bilingual staff is highly trained to provide the best care

Information
5 Photos
3 Comments
4.5 Rating
  • Address:1515 S Broadway, Santa Ana, CA 92707, United States
  • Site:http://www.altamed.org/
  • Phone:+1 888-499-9303
Categories
  • Medical clinic
Working hours
  • Monday:10am–12pm
  • Tuesday:10am–1pm
  • Wednesday:10am–1pm
  • Thursday:10am–1pm
  • Friday:11am–2pm
  • Saturday:8am–3pm
  • Sunday:Closed
Service options
  • Online care:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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